This was a pleasant place to stay, although I think it was a little over pretentious. My main complaint was that I booked this hotel because of it's Expedia VIP listing, but I was not recognized as a VIP Gold member at check-in. When I pursued this, the 'free beverages' turned out to be 2 bottles of water, the room upgrade was refused, even though I had confirmed by checking online that there was availability of the upgraded rooms just prior to check in. Finally, when I requested the late check out, I was told that it would only be possible if I asked the following morning, and they were not fully booked. SO the VIP perks claimed on the Expedia site are misleading - don't come to this hotel expecting the usual VIP hotel treatment.