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"Very convenient, friendly hotel. Amazing kind and friendly staff, they manage to make everyone feel at home. Good breakfast, lots of variety. Judging by the amount of people staying, it is very popular. 5 mins from Minster and the Shambles area. "

"Very comfortable room with a free upgrade to a family room which was huge. Excellent pillows. Good gym- needs updating and making bigger though. Breakfast was good."

"everything was excellent, the bed just wasnt comfortable, we couldnt sleep properly the mattress was too hard , and very thin pillows, but we would bring our extra ones if it meant booking again, as that was all we could say was wrong for us, the view and everything else including staff and food was 100% definitely recommend to anyone "

"Hotel good but my colleagues were not let in for a discussion as it was after 21.30? Also a long wait at reception whilst other customers were discussing appropriate identification whilst trying to check in."

"Lovely hotel. Fab location. Staff were really helpful and lovely. Food was amazing. Would go back. "

"The bus stop right outside takes you in to York which was very handy and we were able to leave our car on the hotel car park all day. "

"Lovely staff and nice room, although the lots of noise outside. People shouting and delivery vans/lorries loading and off loading "

"Hotel and room very clean. Very convenient to local attractions like The Shambles and York Minster. They are within walking distance as well as shopping. Very friendly staff. Valet parking available or car park across the street."

"Great hotel, great location for the Shambles and restaurants and bars. Friendly staff, nice big room. "