Search Hotels Near The Promise Theatre, New York

"Rooms are very small and hot. Lobby was small and packed full of people at all times. Staff was friendly and helpful. "

"Nice"

"I absolutely love staying at the Grand Hyatt, super nice staff, great vibe and centrally located. It is my favorite!! ;)"

"The staff are very professional and the facility is very clean."

"Would definitely stay here again. All around great place."

"Didn’t use it"

"Staff was super friendly. Our room was the tiniest I've ever experienced but you can tell they use the space they have to give us what we need as guests. Location is great. Near a lot of restaurants and the park. My only real complaint is their motion detection lights in the room and bathroom. Maybe it's me and I couldn't figure out how to keep the lights off or there is actually no way to keep the lights completely off, but it was a pain in the butt to move at night and the lights would come on. I would stay here again if it wasn't for those motion detection lights. "

"Rooms are very icky with chipped paint and nasty carpet. Was moved to a new room but still really needs alot of upgrades. Chuck Bass needs to come back and renovate this one😂 Beds are very creaky with every move you make. Charged my card 9 separate times and the front desk guy was rude when trying to find out why they kept charging over 3k in holds etc. I will not go back! Very disappointed. "

"Need some renovation. Mold around the sink in the bathroom.."