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VIP Access

The Surrey

Star Rating
5 out of 5

Photo gallery

Featured image
Premium bedding, pillow top beds, minibar, in-room safe
Premium bedding, pillow top beds, minibar, in-room safe
Premium bedding, pillow top beds, minibar, in-room safe
Premium bedding, pillow top beds, minibar, in-room safe

Guest reviews

4.5/5 Wonderful
993 reviews
Guests rated this property 4.7/5 for cleanliness.

Popular amenities

  • Free WiFi
  • Pet Friendly
  • Air conditioning
  • Spa
  • Restaurant
  • Gym

Map

20 East 76th Street, New York, NY

Explore the area

Popular LocationCentral Park2 min walk
Popular LocationMetropolitan Museum of Art8 min walk
Popular LocationLincoln Center8 min drive
AirportNew York, NY (LGA-LaGuardia)22 min drive

Choose dates to view prices

  • Deluxe Salon

    Photos of Deluxe Salon

    4.7/5 guest room rating

    Room amenities

    • 330 sq ft
    • Sleeps 2
    • 1 King Bed
    More detailsDeluxe Salon

  • Grand Deluxe Salon

    Photos of Grand Deluxe Salon

    4.7/5 guest room rating

    Room amenities

    • 398 sq ft
    • Sleeps 3
    • 1 King Bed
    More detailsGrand Deluxe Salon

  • Ultra One Bedroom Suite

    Photos of Ultra One Bedroom Suite

    4.3/5 guest room rating

    Room amenities

    • 660 sq ft
    • City view
    • Sleeps 4
    • 1 King Bed
    More detailsUltra One Bedroom Suite

  • Suite, 1 Bedroom

    Photos of Suite, 1 Bedroom

    3.6/5 guest room rating

    Room amenities

    • 610 sq ft
    • City view
    • Sleeps 3
    • 1 King Bed
    More detailsSuite, 1 Bedroom

  • Suite, 2 Bedrooms (Ultra)

    Photos of Suite, 2 Bedrooms (Ultra)

    Room amenities

    • 990 sq ft
    • City view
    • Sleeps 6
    • 2 King Beds
    More detailsSuite, 2 Bedrooms (Ultra)

  • Deluxe Room, 2 Queen Beds, Accessible

    Photos of Deluxe Room, 2 Queen Beds, Accessible

    4.7/5 guest room rating

    Room amenities

    • 388 sq ft
    • City view
    • Sleeps 4
    • 2 Queen Beds
    More detailsDeluxe Room, 2 Queen Beds, Accessible

  • Deluxe Room, 2 Queen Beds (Salon)

    Photos of Deluxe Room, 2 Queen Beds (Salon)

    4.8/5 guest room rating

    Room amenities

    • 388 sq ft
    • City view
    • Sleeps 4
    • 2 Queen Beds
    More detailsDeluxe Room, 2 Queen Beds (Salon)

  • Deluxe Suite, 2 Bedrooms (Deluxe)

    Photos of Deluxe Suite, 2 Bedrooms (Deluxe)

    Room amenities

    • 330 sq ft
    • City view
    • Sleeps 4
    • 2 King Beds
    More detailsDeluxe Suite, 2 Bedrooms (Deluxe)

  • Deluxe Room, City View (Salon)

    Photos of Deluxe Room, City View (Salon)

    4.3/5 guest room rating

    Room amenities

    • 400 sq ft
    • City view
    • Sleeps 2
    • 1 King Bed
    More detailsDeluxe Room, City View (Salon)

  • Suite, 2 Bedrooms

    Photos of Suite, 2 Bedrooms

    Room amenities

    • 940 sq ft
    • City view
    • Sleeps 5
    • 1 King Bed and 2 Double Beds
    More detailsSuite, 2 Bedrooms

  • City View Grand Deluxe Salon

    Photos of City View Grand Deluxe Salon

    Room amenities

    • City view
    • Sleeps 3
    • 1 King Bed
    More detailsCity View Grand Deluxe Salon

About this area

New York

Located in New York, The Surrey is in the city centre and near a metro station. Madison Avenue and 5th Avenue are worth checking out if shopping is on the agenda, while those wishing to experience the area's natural beauty can explore Central Park and Bryant Park. Consider Winter Garden Theatre for a night out, and don't miss Central Park Zoo, a top local attraction. Our guests love the hotel's quiet location.

Visit our New York travel guide
Map
Popular Location

What's nearby

  • Central Park - 2 min walk
  • Metropolitan Museum of Art - 8 min walk
  • Lincoln Center - 8 min drive
  • Museum of Modern Art - 8 min drive
  • Radio City Music Hall - 11 min drive

Getting around

  • Grand Central - 42 St. Station - 4 min drive
  • 77 St. Station (Lexington Av.) - 5 min walk
  • New York, NY (LGA-LaGuardia) - 19 min drive

Restaurants

  • Cafe Boulud — 1 min walk
  • Bar Pleiades — 1 min walk
  • Café Boulud - 1 min walk
  • Kappo Masa Restaurant - 1 min walk
  • Carlyle Restaurant - 1 min walk

About this property

The Surrey

Luxury New York hotel in Manhattan, walk to Central Park
Along with a full-service spa, this smoke-free hotel has a restaurant and a 24-hour fitness centre. WiFi in public areas is free. Other amenities include a bar/lounge, a rooftop terrace and valet parking. All 189 rooms feature thoughtful touches such as pillow menus and bathrobes, plus free WiFi, free wired Internet and LCD TVs with cable channels. Guests will also find pillowtop, iPod docking stations and 24-hour room service.
The Surrey offers 189 forms of accommodation with iPod docking stations and minibars. Pillowtop beds feature premium bedding. A pillow menu is available. 37-inch LCD televisions come with premium cable channels and pay-per-view films. Bathrooms include a shower, bathrobes, slippers and designer toiletries.

This New York hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and complimentary newspapers, as well as telephones; local and long-distance calls are complimentary (restrictions may apply). Additionally, rooms include laptop-compatible safes and complimentary bottles of water. In-room massages and hypo-allergenic bedding can be requested. A nightly turndown service is provided and housekeeping is offered on a daily basis.

Recreational amenities at the hotel include a 24-hour fitness centre.

Guests aged under 16 years old are not allowed in the health club or fitness facility.

Cornelia Spa has 5 treatment rooms, including rooms for couples. Services include deep-tissue massages, sports massages, Swedish massages and Thai massages. A variety of treatment therapies are provided, including aromatherapy, hydrotherapy and reflexology.

The spa is open daily. Guests under 15 years old are not allowed in the spa.

Awards and affiliations

  • The Surrey is listed in the 2017 Condé Nast Traveller Top 100 List and the 2017 Travel + Leisure 500.

Property amenities

Internet

Available in all rooms: Free WiFi and wired Internet
Available in some public areas: Free WiFi

Parking and public transport

Valet parking: USD 75 per night

Food and drink

Continental breakfast available for a fee daily 7 AM–10 AM: USD 29 per person
1 restaurant
1 bar
24-hour room service
Coffee/tea in a common area

Things to do

24-hour fitness centre
Full-service spa

Family friendly

Dry-cleaning service
Free cots/infant beds
Laundry facilities
Rollaway/extra beds (surcharge)

Conveniences

Lift
Free newspapers in reception

Guest services

24-hour front desk
Concierge services
Daily housekeeping
Dry-cleaning service
Laundry facilities
Luggage storage
Multilingual staff
Porter
Tour/ticket assistance
Turndown service
Wedding services

Languages spoken

English
French
German
Portuguese
Spanish

Business services

1 meeting room

Outdoors

Garden
Rooftop terrace

Spa

5 treatment rooms
Aromatherapy
Body treatments
Body wraps
Couples treatment room(s)
Detox wraps
Facials
Hydrotherapy
Manicures and pedicures
Massage - deep-tissue
Massage - prenatal
Massage - sports
Massage - swedish
Massage - Thai
Massage/treatment rooms
Reflexology
Spa open daily

Accessibility

If you have requests for specific accessibility needs, please note them in the special requests field on the booking page after selecting your room.
Accessible bathroom
Assistive listening devices available
Braille signage
In-room accessibility
Roll-in shower
Wheelchair-accessible parking
Wheelchair accessible (may have limitations)

More

Smoke-free property

Room amenities

Bedroom

Climate control (air conditioning)
Blackout drapes/curtains
Free cots/infant beds
Climate control (heating)
Hypo-allergenic bedding
Pillow menu
Pillow-top mattress
Premium bedding
Rollaway/extra beds (surcharge)

Bathroom

Bathrobes
Designer toiletries
Hairdryer
Shower

Entertainment

37-inch LCD TV
TV channels
iPod dock
Films for purchase
Premium channels

Food and drink

Free bottled water
In-room dining only
Minibar

More

Connecting rooms available
Desk
Free local calls
Free long-distance calls
Free newspapers
In-room massage
Iron/ironing board
Laptop-compatible safe
Phone
Slippers
Turndown service

Policies

Check-in

Check-in between 3 PM and midnight
Express check-in
Minimum check-in age - 18

Check-out

Check-out before noon
Express check-out

Special check-in instructions

Front desk staff will greet guests on arrival

Renovations and closures

This property is closed from 1 June 2020 to 31 July 2020 (dates subject to change).

Access methods

Staffed front desk

Pets

Pets are allowed for an extra charge of USD 250 per pet, per stay
2 per room
Food and water bowls are available

Children and extra beds

Children are welcome
Rollaway/extra beds are available for USD 50.0 per night.
Free cots (infant beds)

Payment types at the property

American ExpressDiners ClubDiscoverJCB InternationalMastercardVisa

Important information

Fees

You'll be asked to pay the following charges at the property:

  • Resort fee: USD 40.16 per accommodation, per night
The resort fee includes:
  • Fitness centre access
  • Internet access
  • Phone calls
  • Additional inclusions

We have included all charges provided to us by the property. However, charges can vary, for example, based on length of stay or the room you book.

Optional extras

The following fees and deposits are charged by the property at the time of service, check-in or check-out.

  • Fee for continental breakfast: USD 29 per person (approximately)
  • Valet parking fee: USD 75 per night
  • Pet fee: USD 250 per pet, per stay
  • Rollaway bed fee: USD 50.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy.
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges.
Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.
    Noise-free guestrooms cannot be guaranteed.
  • This property advises that enhanced cleaning and guest safety measures are currently in place.
  • Disinfectant is used to clean the property.
  • Personal protective equipment, including masks, will be available to guests.
  • Contactless check-out is available.

We should mention

Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Set meals are served in guestrooms only (no menus or public dining)
Guests under 16 years old are not allowed in the health club or fitness facility
Guests under 15 years old are not allowed in the spa

Property is also known as

Surrey Hotel New York
Surrey Hotel
Surrey New York
Surrey Hotel New York City
Surrey Suite Hotel
Surrey New York City
The Surrey Hotel New York City
The Surrey Hotel
The Surrey New York
The Surrey Hotel New York

Frequently asked questions

Can I cancel my reservation for free at The Surrey and receive a full refund?
Yes, The Surrey offers free cancellation on select room rates, because flexibility matters! Please refer to The Surrey cancellation policy on our site for more details about any exclusions or requirements.
Is this hotel pet-friendly?
Yes, The Surrey allows pets (limit 2 per room). There's a fee of USD 250 per pet, per stay.
How much is parking at this hotel?
Valet parking is available for USD 75 per night.
What time is check-in at this hotel?
Check-in is from 3 PM to midnight.
What time is check-out at this hotel?
Checkout is at noon.
Where is this property located?
Located in Manhattan, this luxury hotel is within a 5-minute walk of Madison Avenue, Central Park, and Lenox Hill Hospital. Metropolitan Museum of Art and Central Park Zoo are also within 15 minutes. 77 St. Station (Lexington Av.) is 5 minutes by foot and 72nd Street Station is 13 minutes.

Guest reviews

Overall score and ratings for The Surrey

4.5
Wonderful
993 reviews
5 - Excellent
709
4 - Good
178
3 - Okay
58
2 - Mediocre
38
1 - Poor
10
4.7
Cleanliness
4.5
Service and Staff
4.1
Amenities
4.6
Property condition

3/5

Verified traveller
Business traveller
8 Mar 2020
  • Liked: Cleanliness
  • Disliked: Staff & service, amenities, property conditions & facilities

Although the hotel is extremely well located and the room sizes are great, it needs love & a good update. Rooms have objects that are "semi-broken" (like a lamp) and water damage (in the ceiling). After the entrance there is a "lounging" area with tables, were bubbles are present from the wall paper. But the worse part is the fact that staff does not care about you. I cannot count the number fo times I had to open the front door and the door to the street (two heavy doors) in the 6 days I was there. The receptionists are always talking to each other and ignore guests passing by. This is such an iconic hotel, how can manage let this happen?

Stayed 5 nights in Mar 2020

5/5 Excellent

Verified traveller
Travelled with family
4 Mar 2020
  • Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Just wonderful. Beautiful hotel. Staff lovely. Location is ideal if you want to be uptown.

Stayed 5 nights in Feb 2020

5/5 Excellent

Thomas
Business traveller
3 Mar 2020
  • Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
If you love the UES you will love The Surrey

A great location for shopping and eating. Not great if your business is mostly on the West Side.

Stayed 4 nights in Feb 2020

5/5 Excellent

Melina
25 Feb 2020
  • Liked: Cleanliness, staff & service, property conditions & facilities

The property is beautiful and the rooms are comfortable. The staff are helpful and friendly, go out of their way to provide good service. Definitely would go back.

Stayed 2 nights in Feb 2020

4/5 Good

R, Massachusetts
Travelled with partner
23 Feb 2020
  • Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Location is great, value for what you receive as a guest could be better. Our bathroom had a window which is a plus for me personally and our room had excellent view to Madison Ave and the City. Some of the staff were polite and welcoming although this was not universal. At the time of check in, we were sent to a room which was not ready and filled with tobacco smell (it’s a nonsmoking hotel and obviously I don’t blame the hotel management for this), which has happened to me before in different ways, although the issue was addressed with some degree of nonchalance on behalf of the staff which was a little unexpected given the price level of this hotel. On average I stay in various 4 and 5 star hotels in the City twice a month and although incidents like this have happened to me in the past, they were handled much more tactfully.

Stayed 2 nights in Feb 2020

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