Title: Nequi Reviews, Deals & Photos 2025 - Expedia.co.uk [See all properties](http://www.expedia.co.uk/Hotel-Search?regionId=&adults=2&children=&sort=RECOMMENDED&useRewards=false&semdtl=&userIntent=&vip=false) # Nequi Adults-only hotel with free breakfast and spa services ![Outdoor pool, open 9:00 AM to 7:00 PM, pool umbrellas, pool loungers](https://images.trvl-media.com/lodging/35000000/34480000/34479800/34479768/55342a53.jpg?impolicy=resizecrop&rw=598&ra=fit) ![Deluxe Room | Egyptian cotton sheets, premium bedding, down duvets, minibar](https://images.trvl-media.com/lodging/35000000/34480000/34479800/34479768/0abcb908.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Outdoor pool, open 9:00 AM to 7:00 PM, pool umbrellas, pool loungers](https://images.trvl-media.com/lodging/35000000/34480000/34479800/34479768/7536f341.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Reception](https://images.trvl-media.com/lodging/35000000/34480000/34479800/34479768/959e6e80.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Exterior](https://images.trvl-media.com/lodging/35000000/34480000/34479800/34479768/ae4c16b0.jpg?impolicy=resizecrop&rw=297&ra=fit) - Overview - Rooms - Location - Policies In the heart of San Miguel, Nequi offers a vibrant getaway with continental breakfast, a swim-up bar, and El Encanto restaurant. Unwind in the spa tub or lounge by the pool with sun loungers and umbrellas. Enjoy free WiFi and take advantage of concierge services to make your stay truly unforgettable. 8.8 Excellent ## Popular amenities - Hot tub - 24/7 front desk - Bar - Spa - Breakfast included - Pool ## Room options ### Check availability for these dates Tonight [Oct 30 - Oct 31](https://www.expedia.co.uk/Hotel-Search?startDate=2025-10-30&endDate=2025-10-31&selected=34479768&PinnedHotelID=34479768&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-10-30&endDate=2025-10-31&selected=34479768&PinnedHotelID=34479768&HadPinnedHotel=true®ionId=-1&adults=2) Tomorrow [Oct 31 - Nov 1](https://www.expedia.co.uk/Hotel-Search?startDate=2025-10-31&endDate=2025-11-01&selected=34479768&PinnedHotelID=34479768&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-10-31&endDate=2025-11-01&selected=34479768&PinnedHotelID=34479768&HadPinnedHotel=true®ionId=-1&adults=2) This weekend [Oct 31 - Nov 2](https://www.expedia.co.uk/Hotel-Search?startDate=2025-10-31&endDate=2025-11-02&selected=34479768&PinnedHotelID=34479768&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-10-31&endDate=2025-11-02&selected=34479768&PinnedHotelID=34479768&HadPinnedHotel=true®ionId=-1&adults=2) Next weekend [Nov 7 - Nov 9](https://www.expedia.co.uk/Hotel-Search?startDate=2025-11-07&endDate=2025-11-09&selected=34479768&PinnedHotelID=34479768&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-11-07&endDate=2025-11-09&selected=34479768&PinnedHotelID=34479768&HadPinnedHotel=true®ionId=-1&adults=2) All rooms 1 bed Showing 4 of 4 rooms ![Pool view AMORE | Egyptian cotton sheets, premium bedding, down duvets, minibar](https://images.trvl-media.com/lodging/35000000/34480000/34479800/34479768/9a4a7199.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Pool view AMORE 10.0 Exceptional 1 review ### Highlights Private pool Air conditioning Flat-screen TV Pillow menu Premium bedding Down duvet Egyptian cotton bed sheets Bathrobes - 498 sq ft - Sleeps 2 - 1 King Bed ![Egyptian cotton sheets, premium bedding, down duvets, minibar](https://images.trvl-media.com/lodging/35000000/34480000/34479800/34479768/36437d6a.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Nequi 7.6 Good 4 reviews ### Highlights Air conditioning Flat-screen TV Pillow menu Premium bedding Down duvet Egyptian cotton bed sheets Bathrobes Jetted bath - 431 sq ft - Mountain view - Sleeps 2 - 1 Queen Bed ![Grand Room | Egyptian cotton sheets, premium bedding, down duvets, minibar](https://images.trvl-media.com/lodging/35000000/34480000/34479800/34479768/843010b4.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Grand Room ### Highlights Air conditioning Flat-screen TV Pillow menu Premium bedding Down duvet Egyptian cotton bed sheets Bathrobes Jetted bath - Sleeps 2 - 1 King Bed ![Deluxe Room | Egyptian cotton sheets, premium bedding, down duvets, minibar](https://images.trvl-media.com/lodging/35000000/34480000/34479800/34479768/a067d707.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Deluxe Room 9.0 Wonderful 2 reviews ### Highlights Air conditioning Flat-screen TV Pillow menu Premium bedding Down duvet Egyptian cotton bed sheets Bathrobes Jetted bath - Mountain view - Sleeps 2 - 1 King Bed ![Mod logo](https://a.travel-assets.com/pricing-claim/sparkle_dark.svg) Sign in to view eligible discounts and perks. 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[Sign in](https://www.expedia.co.uk/login?ckoflag=0&uurl=e3id%3Dredr%26rurl%3D%2FTepoztlan-Hotels-Nequi.h34479768.Hotel-Information)[Sign up, it's free](https://www.expedia.co.uk/signup?enable_registration=true&uurl=e3id%3Dredr%26rurl%3D%2FTepoztlan-Hotels-Nequi.h34479768.Hotel-Information) ## About the area ![Map](https://maps.googleapis.com/maps/api/staticmap?&size=660x330&map_id=3b266eb50d2997c6&zoom=13&markers=icon:https%3A%2F%2Fa.travel-assets.com%2Ftravel-assets-manager%2Feg-maps%2Fproperty.png%7C18.98519%2C-99.10252&channel=expedia-HotelInformation&maptype=roadmap&scale=1&key=AIzaSyCYjQus5kCufOpSj932jFoR_AJiL9yiwOw&signature=5kmBrPz_kwS6cfC9tQuhuY1-19I=) Calle 22 De Febrero 8, Col Barrio San Miguel, Tepoztlán, MOR, 62520 #### What's nearby - Artisan Market of Tepoztlán - 3 min walk - 0.2 miles - Experiencia Tepoztlan Language School - 3 min walk - 0.2 miles - El Suspiro Tepoztlan - 17 min walk - 0.9 miles - Bajo La Montaña - 6 min drive - 0.8 miles - Casa Chavela - 7 min drive - 1.9 miles #### Getting around - Benito Juarez International Airport (MEX) - 86 min drive #### Restaurants - ‪La Terraza Tepoztlán - ‬3 min walk - ‪Tepoznieves - ‬2 min walk - ‪El Zocalo - ‬3 min walk - ‪Margarita Concept Garden - ‬3 min walk - ‪Mercado de Comida - ‬4 min walk ## About this property ### Nequi Hotel near Tepozteco Pyramid Take advantage of free continental breakfast, a swim-up bar and a poolside bar at Nequi. For some rest and relaxation, visit the hot tub. Be sure to enjoy a meal at El Encanto, the on-site restaurant. In addition to a free daily manager's reception and a terrace, guests can connect to free in-room WiFi. You'll also enjoy perks such as: - An outdoor pool along with sunloungers, pool umbrellas and a swim-up bar - Free self-parking - A round-trip airport shuttle (surcharge), a 24-hour front desk and concierge services - Luggage storage, a front desk safe and tour/ticket information Room features All guest rooms at Nequi feature comforts, such as premium bedding and pillow menus, in addition to thoughtful touches, such as laptop-compatible safes and air conditioning. Extra amenities include: - Egyptian cotton sheets and down duvets - Bathrooms with Jetted bath and free toiletries ## Similar properties ![Exterior](https://images.trvl-media.com/lodging/20000000/19360000/19357100/19357003/5c79e2a6.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Sitio Sagrado Tepoztlán - Pool - Spa - Pet-friendly - Parking included 7.2 Good 294 reviews [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-11-13&endDate=2025-11-14&selected=19357003&PinnedHotelID=19357003&HadPinnedHotel=true®ionId=-1&adults=2) ![Exterior](https://images.trvl-media.com/lodging/36000000/35570000/35564000/35563952/b64cb283.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Hotel Real del Valle Tepoztlan Tepoztlán - Pool - Breakfast included - Spa - Kids pool 8.0 Very good 210 reviews £97 includes taxes & fees 3 Nov - 4 Nov [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-11-03&endDate=2025-11-04&selected=35563952&PinnedHotelID=35563952&HadPinnedHotel=true®ionId=-1&adults=2) ![2 outdoor pools](https://images.trvl-media.com/lodging/59000000/58990000/58986100/58986097/4ae9b91c.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### La Buena Vibra Wellness Resort & SPA Valle de Atongo - Pool - Hot tub - Breakfast included - Spa 8.8 Excellent 200 reviews [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-11-13&endDate=2025-11-14&selected=58986097&PinnedHotelID=58986097&HadPinnedHotel=true®ionId=-1&adults=2) ![Presidential Double Room, Valley View | 1 bedroom, Egyptian cotton sheets, premium bedding, in-room safe](https://images.trvl-media.com/lodging/108000000/107500000/107492700/107492611/cdfd0db0.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Hotel Boutique Casa de Agua Tepoztlán - Pool - Hot tub - Spa - Parking included 8.4 Very good 25 reviews £188 includes taxes & fees 2 Nov - 3 Nov [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-11-02&endDate=2025-11-03&selected=107492611&PinnedHotelID=107492611&HadPinnedHotel=true®ionId=-1&adults=2) ![Interior detail](https://images.trvl-media.com/lodging/119000000/118320000/118311500/118311447/53633f03.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Hotel OHCALLI TEPOZTLAN Restaurant & Spa San Miguel - Pool - Hot tub - Breakfast included - Spa [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-11-13&endDate=2025-11-14&selected=118311447&PinnedHotelID=118311447&HadPinnedHotel=true®ionId=-1&adults=2) ![Outdoor pool, open 8:00 AM to 8 PM, pool umbrellas, pool loungers](https://images.trvl-media.com/lodging/3000000/2200000/2191800/2191745/7ceec722.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Posada del Tepozteco - Hotel & Gallery San Miguel - Pool - Breakfast included - Spa - Parking included 9.2 Wonderful 380 reviews £193 includes taxes & fees 3 Nov - 4 Nov [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-11-03&endDate=2025-11-04&selected=2191745&PinnedHotelID=2191745&HadPinnedHotel=true®ionId=-1&adults=2) ![4 Suite Max with Fountain and Mountain View - Pet Friendly | Premium bedding, down duvets, Select Comfort beds, minibar](https://images.trvl-media.com/lodging/84000000/83730000/83722700/83722696/cdd394f2.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Hotel y Restaurante El Ciruelo Tepoztlán - Spa - Pet-friendly - Parking included - Free WiFi 9.0 Wonderful 263 reviews £131 includes taxes & fees 3 Nov - 4 Nov [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-11-03&endDate=2025-11-04&selected=83722696&PinnedHotelID=83722696&HadPinnedHotel=true®ionId=-1&adults=2) ![Suite with a panoramic view to the Tepozteco mountain | 1 bedroom, hypo-allergenic bedding, individually decorated](https://images.trvl-media.com/lodging/93000000/92220000/92218900/92218886/d2d6af4c.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Casa Ehua Hotel Galería Tepoztlán - Pool - Spa - Parking included - Free WiFi 8.8 Excellent 79 reviews [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-11-13&endDate=2025-11-14&selected=92218886&PinnedHotelID=92218886&HadPinnedHotel=true®ionId=-1&adults=2) ![Breakfast, lunch, dinner served; Mexican cuisine ](https://images.trvl-media.com/lodging/17000000/16460000/16451200/16451113/6438b241.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Hotel Casa del Angel San Miguel - Pool - Breakfast included - Spa - Parking included 9.8 Exceptional 225 reviews £177 includes taxes & fees 4 Nov - 5 Nov [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-11-04&endDate=2025-11-05&selected=16451113&PinnedHotelID=16451113&HadPinnedHotel=true®ionId=-1&adults=2) ![Outdoor pool](https://images.trvl-media.com/lodging/33000000/32110000/32104900/32104859/120002b4.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Alilo by Muuk Tepoztlán - Pool - Spa - Pet-friendly - Parking included 8.6 Excellent 110 reviews £151 includes taxes & fees 23 Nov - 24 Nov [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-11-23&endDate=2025-11-24&selected=32104859&PinnedHotelID=32104859&HadPinnedHotel=true®ionId=-1&adults=2) ## Property amenities ### Internet - Available in all rooms: Free WiFi - Available in some public areas: Free WiFi ### Parking and transport - 24-hour return airport shuttle on request for a surcharge - Free secured self parking on site ### Food and drink - Free continental breakfast available daily 8:00 AM to 11:00 AM - A bar/lounge - A poolside bar - A restaurant - A swim-up bar - Free daily manager's reception - Snack bar/deli ### Restaurants on site - El Encanto ### Things to do - Hot tub - Outdoor pool ### Conveniences - 24-hour front desk - Laundry facilities - Lockers - Luggage storage - Safe at front desk ### Guest services - Concierge services - Dry cleaning/laundry service - Housekeeping (daily) - Tour and ticket assistance ### Outdoors - Garden - Picnic area - Pool loungers - Pool umbrellas - Terrace ### Spa - Couples treatment rooms - Deep-tissue massages - Hot stone massages - Sports massages - Swedish massages - Thai massages ### Accessibility - No lift ### More - Designated smoking areas ## Room amenities ### Bedroom - Down comforter - Egyptian cotton sheets - Pillow menu ### Bathroom - Bathtub or shower - Dressing gowns - Free toiletries - Jetted bathtub - Private bathroom - Towels provided ### Entertainment - Flat-screen TV ### Food and drink - Limited room service - Minibar ### More - Air conditioning - Laptop-compatible safe ## Policies ### Check-in Check-in start time: 3:00 PM; check-in end time: midnight Minimum check-in age - 18 ### Check-out Check-out before noon ### Special check-in instructions This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation Front desk staff will greet guests on arrival at the property ### Access methods Staffed front desk ### Pets Pets not allowed ### Children and extra beds Children younger than 12 are not allowed at this adults-only property; all guests 12 and older are welcome Rollaway/extra beds are not available. Cots (infant beds) are not available ### Payment types at the property ## Important information ### Optional extras - Airport shuttle fee: MXN 600 per vehicle (one-way) The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change. ### You need to know This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. Extra-person charges may apply and vary depending on property policy Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed Guests must contact this property in advance to reserve access to the heated pool This property accepts credit cards, debit cards and cash Property Registration Number HBR170123IL1 If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with UK consumer law, property booking services are not subject to the right of withdrawal. ### We should mention This property does not have any lifts Pool access available from 9:00 AM to 7:00 PM Guests under 12 years old are not permitted at this adults-only property ### Property is also known as Nequi Hotel Tepoztlan Nequi Hotel Nequi Tepoztlan Hotel Nequi Tepoztlan Tepoztlan Nequi Hotel Hotel Nequi Nequi Hotel Nequi Tepoztlán Nequi Hotel Tepoztlán ## Frequently asked questions ### Does Nequi have a pool? > Yes, this property has an outdoor pool. Pool access is from 9:00 AM to 7:00 PM. ### Is Nequi pet-friendly? > No, pets are not allowed at this property. ### How much is parking at Nequi? > Self-parking is free at this property. ### What time is check-in at Nequi? > Check-in start time: 3:00 PM; check-in end time: midnight. ### What time is check-out at Nequi? > Checkout is at noon. ### Does Nequi provide a shuttle to the airport? > Yes, there's an airport shuttle that runs on request. A fee of MXN 600 per vehicle applies. ### Where is Nequi located? > Located in San Miguel, this hotel is within a 10-minute walk of Artisan Market of Tepoztlán, Ex-Convent of the Nativity and Experiencia Tepoztlan Language School. Tepoztlán Museum Carlos Pellicer Collection and New Tepoztlán Market are also within 10 minutes. ## Have a question? Beta Get instant answers with AI powered search of property information and reviews. Ask a question ## Nequi Reviews 8.8 ### Excellent All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.[More information](https://www.expedia.co.uk/lp/b/content-guidelines) 10 - Excellent 110 8 - Good 31 6 - Okay 17 4 - Poor 9 2 - Terrible 5 ### 9.2/10 Cleanliness ### 9.2/10 Staff & service ### 9.0/10 Amenities ### 9.0/10 Property conditions & facilities ### 8.8/10 Eco-friendliness ### 8/10 Good #### JUAN PABLO 29 Jul 2024 Liked: Cleanliness, staff & service, property conditions & facilities Good site to have a nice rest ##### JUAN PABLO Stayed 2 nights in Jul 2024 ### 8/10 Good #### Juan 1 Sept 2024 Liked: Cleanliness, staff & service Its very close to teooztlan center ##### Juan Stayed 2 nights in Aug 2024 ### 6/10 Okay #### Mony 25 Apr 2025 I booked two nights. Couldn’t stay the 2nd night because of an emergency. They told me that they would refund me but they didn’t. ##### Mony Stayed 2 nights in Apr 2025 ### 4/10 Poor #### Juan 30 Jan 2025 Liked: Cleanliness Hotel was beautiful but service was terrible. Staff lied about food and drink service. Restaurant and bar closed early. Our order took too long to arrive and there was no other guest in the hotel. At check out felt like a criminal due to staff telling us we could not leave until room was inspected. Don’t waste your money on this over priced hotel. ##### Juan Stayed 1 night in Jan 2025 ### 6/10 Okay #### Jennifer 1 Dec 2024 Liked: Staff & service I chose this property because of its proximity to the nearby Pyramid and market. The hotel itself was a little rundown: 1. The shelving in the room closet was unusable. The shelves were slanted and not at a 90 degree angle; 2. The lock for the balcony door didn't latch and the hotel was not able to get a locksmith on-site for 2 more days; and 3. The room safe's battery was dead, so we were unable to store valuables. With a little TLC, this place could easily garner some higher star ratings. ##### Jennifer Stayed 2 nights in Nov 2024 ### 10/10 Excellent #### Enrique 24 Jun 2025 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Oasis a hora y media. El lugar es espectacular, se agradece que las albercas y el jacuzzi (tanto el interior como el exterior) la temperatura del agua es caliente. La comida excelente, tienen unos higos rellenos de queso envueltos de cecina que son deliciosos. El desayuno (incluido) no se crean que es continental de rebanadas de pan blanco con mantequilla y café, no, Aqui te sirven y bien. Todos muy serviciales y atentos a cualquier petición. El mercado y las zonas turísticas y de comida, todo a pie, prácticamente dejas el auto en el garage. Todo excelente, ya la hice mi casa de descanso. ##### Enrique Stayed 4 nights in Jun 2025 ### 8/10 Good #### Israel 22 Jun 2025 Liked: Amenities Un pequeño hotel bien logrado con todo lo que requiere un boutique ##### Israel Stayed 1 night in Jun 2025 ### 10/10 Excellent #### Enrique 31 May 2025 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Un rincón único. Desde que llegamos el trato fue extraordinario, siempre atentos y amables, las instalaciones en perfecto estado, el desayuno incluido, muy completo y llenador. ##### Enrique Stayed 4 nights in May 2025 ### 10/10 Excellent #### jonathan 3 May 2025 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Excelente Me dieron la habitacion amore mio y aunque esta apartada de la alberca y de la mayoria de las habitaciones la habitacion estuvo increible con 2 balcones y hermosa vista. El desayuno incluido muy bueno y el servicio excelente. Ubicación excelente tambien todo queda caminando. Lo unico que no me gustó es que no te dejan meter nada de comida ni bebida ni si quiera a la habitacion. Pedi una piña colada y una margarita de frutos rojos en el area de la albera y estuvieron muy buenas. El agua del jacuzzi en la parte de arriba del restaurante estaba demasiado caliente , no me pude meter. ##### jonathan Stayed 1 night in May 2025 ### 10/10 Excellent #### Catalina 23 Mar 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Super ##### Catalina Stayed 2 nights in Nov 2024 ### 10/10 Excellent #### Julio Cesar 22 Feb 2025 Liked: Cleanliness, staff & service, property conditions & facilities Nos encantó todo, sobre todo el Jacuzzi. ##### Julio Cesar Stayed 3 nights in Feb 2025 ### 10/10 Excellent #### Daniel Arroyo 12 Jan 2025 Liked: Property conditions & facilities Hemos venido a este hotel 3 veces y siempre hay algo que mejoraron en las instalaciones, siempre muy limpio y con gran atención del personal ##### Daniel Arroyo Stayed 2 nights in Jan 2025 ### 8/10 Good #### Arturo 2 Jan 2025 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### No respetaron mi selección habitación limpia y amplia, sin embargo, yo había seleccionado otro habitación diferente por él portal y ya llegando se me asigno una del piso de abajo ##### Arturo Stayed 2 nights in Dec 2024 ### 2/10 Terrible #### Claudia 7 Dec 2024 Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort Descuidado, caro, goteras y humedades en el cuarto ##### Claudia Stayed 1 night in Nov 2024 ### 10/10 Excellent #### Claudia 24 Nov 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities La tranquilidad y el servicio muy buena ubicacion. ##### Claudia Stayed 1 night in Nov 2024 ### 2/10 Terrible #### Hector 13 Nov 2024 Todo el servicio pésimos de dar vergüenza por lo caro que es ##### Hector Stayed 1 night in Oct 2024 ### 10/10 Excellent #### KIN 8 Nov 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Ideal para parejas. Alberca climatizada y el jacuzzi en la terraza esta padrísimo. Excelente ubicación. La comida y bebidas están muy bien. Sin duda se convirtió en nuestro hotel preferido en Tepoztlán. Los chicos que atienden nos trataron muy bien. Nos quedamos en Cuernavaca la noche anterior y olvidamos unas prendas en el hotel, al darnos cuenta lo comentamos y el gerente y la chica de Frontdesk nos ayudaron a conseguir una persona que nos pudiera ayudar para traer las prendas, que obvio tuvo un costo adicional, pero el tema es que nos ayudaron y nos dieron la alternativa. Reitero, nuestro hotel favorito en tepoz. ##### KIN Stayed 1 night in Nov 2024 ### 6/10 Okay #### Areli 28 Oct 2024 Liked: Staff & service, property conditions & facilities, room comfort #### Linda estancia La atención del personal es increíble y es por lo que yo regresaría, solamente que tienenque dar un poco más de informacióna a la llegada. Las camas son muy cómodas y las instalaciones lindas. Pero, hay cositas por mejorar ya que no hay internet y por lo tanto no TV y hay que mejorar la limpieza en los trastes. La comida del restaurante (comida) deliciosa. Instaciones muy lindas. ![](https://a.travel-assets.com/ugc/hotel-reviews/96C6F972FCCD08007EFD93ECD9A0045335AD46051730120150967.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/4A4156E479977B9F79182D9E0BEC34A646EF8ECE1730120140376.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/D0E0B512F5C9111639245645CF93BC5DBB134B061730120131227.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/1E82B6A9C0D82A8DDEEDDD1174BFDC1615183B171730120132057.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ##### Areli Stayed 2 nights in Oct 2024 ### 10/10 Excellent #### Omar 27 Oct 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Excelentes instalaciones y un agradable servicio de todo el personal. Totalmente recomendable ##### Omar Stayed 2 nights in Oct 2024 ### 10/10 Excellent #### Emmanuel 18 Oct 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Muy bonito ##### Emmanuel Stayed 2 nights in Aug 2024 ### 8/10 Good #### Jeannine 19 Aug 2024 Liked: Staff & service, amenities, property conditions & facilities El agua del jacuzzi no estaba tan caliwnte ##### Jeannine Stayed 2 nights in Aug 2024 ### 10/10 Excellent #### Oswaldo 14 Aug 2024 Liked: Staff & service, property conditions & facilities, room comfort Muy buena habitación, el jacuzzi bar increíble, la alberca y jacuzzi al aire libre climatizados y muy bien, el único pero, algo sucia la tina de hidromasaje, al ponerla, con un rastro de polvo leve, aunque funcionaba muy bien el hidromasaje. El precio algo elevado, pero no tan distante a la calidad del hotel ##### Oswaldo Stayed 1 night in Aug 2024 ### 4/10 Poor #### MARIO 13 Aug 2024 Liked: Cleanliness, staff & service, amenities Disliked: Property conditions & facilities No me gustó: el agua de la alberca estaba opaca,el des Ayuno con muy pocas opciones, no hay sombrillas en la alberca, la ventana del cuarto que supuestamente daba a la alberca estaba tapada por grandes matas y la cantina, martillazos a las 8.30 de la mañana, la caja fuerte no tiene combinacion sino llave, musica hasta tarde. ##### MARIO Stayed 3 nights in Aug 2024 ### 10/10 Excellent #### Arturo 11 Aug 2024 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### mejor opción para relajarse y disfrutar en pareja Fuimos a pasar Luna de Miel. Desde que llegamos fueron muy atentos. Nuestra habitación imoecble, con todo lo necesarios para disfrutar y relajarse. La alberca y los Jacuzzis Al aire libre funcionan muy bien. A buena temperatura y permitió relajarnos. Tomamos la cena romántica que estuvo genial. Buen sabor y excelente porción. El desayuno también. El personal de todas las áreas siempre fue atento. El mejor lugar para quedarse. Definitivamente regresamos. ##### Arturo Stayed 1 night in Aug 2024 ### 6/10 Okay #### Verified traveller 11 Aug 2024 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort Hermoso hotel, me encantó! Buen servicio del mesero super atento Lo malo: dejaron ocupar a más de 7 jóvenes un solo cuarto y sin respetar horarios de descanso pues tienen unas fiesta en el cuarto. Además ingresaron bebidas y refrescos del exterior cuando dicen que según es prohibido, estaban fumando en el jacuzzi cuando se supone que solo se puede en el estacionamiento. Lamentable situación pues dicen que es para adultos y estos son niños muy ruidosos que no dejan dormir ##### Verified traveller Stayed 1 night in Aug 2024 ## Expedia's Latest Trends ### Hotels > [Phoenix pyramids view](https://www.expedia.co.uk/Cairo-Hotels-Phoenix-Pyramids-View.h93457604.Hotel-Information) > > [Hotel Montepiedra](https://www.expedia.co.uk/Orihuela-Hotels-Hotel-Montepiedra.h2483673.Hotel-Information) > > [ROBINSON APULIA - All Inclusive](https://www.expedia.co.uk/Ugento-Hotels-ROBINSON-APULIA.h2911085.Hotel-Information) > > [Hotel Bandeirantes](https://www.expedia.co.uk/Rio-De-Janeiro-Hotels-Hotel-Bandeirantes.h526868.Hotel-Information) > > [Hotels in Dunmow](https://www.expedia.co.uk/Dunmow-Hotels.d4358.Travel-Guide-Hotels) > > [Nexthouse Pera](https://www.expedia.co.uk/Istanbul-Hotels-Nexthouse-Pera.h8284959.Hotel-Information) > > [Canto del Sol Puerto Vallarta All Inclusive](https://www.expedia.co.uk/Puerto-Vallarta-Hotels-Canto-Del-Sol-Puerto-Vallarta-All-Inclusive.h414902.Hotel-Information) > > [The Luxury Collection Hotel Manhattan Midtown](https://www.expedia.co.uk/New-York-Hotels-The-Luxury-Collection-Hotel-Manhattan-Midtown.h27924.Hotel-Information) > > [Royal Savoy Sharm El Sheikh](https://www.expedia.co.uk/Sharm-El-Sheikh-Hotels-Royal-Savoy-Sharm-El-Sheikh.h5031744.Hotel-Information) > > [Hotel Veronesi La Torre](https://www.expedia.co.uk/Verona-Hotels-Hotel-Veronesi-La-Torre.h2244374.Hotel-Information) > > [Kumara Serenoa by Lopesan Hotels](https://www.expedia.co.uk/San-Bartolome-De-Tirajana-Hotels-Kumara-Serenoa-By-Lopesan-Hotels.h2774449.Hotel-Information) > > [HiltonHotels Hotels in King's Lynn](https://www.expedia.co.uk/Kings-Lynn-Hotels-Hilton-Hotels.0-0-d4669--bHiltonHotels.Travel-Guide-Filter-Hotels) > > [Staycity Aparthotels, London, Deptford Bridge](https://www.expedia.co.uk/London-Hotels-Staycity-Aparthotels-Deptford-Bridge-Station.h7065405.Hotel-Information) > > [Holiday Inn Barnsley by IHG](https://www.expedia.co.uk/Barnsley-Hotels-Holiday-Inn-Barnsley.h1383536.Hotel-Information) > > [Hotels in Ashgabat](https://www.expedia.co.uk/Ashgabat-Hotels.d421.Travel-Guide-Hotels) ### Flights > [Flights from Bristol (BRS) to Cologne (CGN)](https://www.expedia.co.uk/lp/flights/brs/cgn/bristol-to-cologne) > > [IndiGo](https://www.expedia.co.uk/IndiGo-Flights.c6E.Travel-Guide-Airlines) > > [Flights from London (LHR) to Los Angeles (LAX)](https://www.expedia.co.uk/lp/flights/lhr/lax/london-to-los-angeles) ### Cars > [Car hire in Liverpool](https://www.expedia.co.uk/Compare-Cheap-Car-Hire-In-Liverpool.d6046241.Car-Hire-Guide) > > [Van Car Hire in Newcastle-upon-Tyne](https://www.expedia.co.uk/Van-Car-Rentals-In-Newcastle-Upon-Tyne.d6084526-tVan.Car-Rental-Guide-Class) ### Activities > [Things to do in Cala Ratjada](https://www.expedia.co.uk/Things-To-Do-In-Cala-Ratjada.d6025684.Travel-Guide-Activities) > > [Things to do in Venice](https://www.expedia.co.uk/Things-To-Do-In-Venice.d179981.Travel-Guide-Activities) ### Packages > [Fortress of San Sebastian](https://www.expedia.co.uk/Fortress-Of-San-Sebastian-Cadiz.d6157796.Attraction) > > [Liverpool Holidays](https://www.expedia.co.uk/Liverpool.d6046241.Holidays-City-Breaks) > > [Portsmouth Guildhall](https://www.expedia.co.uk/Portsmouth-Guildhall-Portsmouth-City-Centre.d553248634855573858.Attraction) ### General > [Visit Puerto Rico](https://www.expedia.co.uk/Puerto-Rico.dx148) > > [Visit Conwy](https://www.expedia.co.uk/Conwy.dx5619) > > [Visit Kamloops](https://www.expedia.co.uk/Kamloops.dx3979) > > [Visit Woodstock](https://www.expedia.co.uk/Woodstock.dx10868)