Title: Hotel JS Reviews, Deals & Photos 2026 - Expedia.co.uk [See all properties](http://www.expedia.co.uk/Hotel-Search?regionId=&adults=2&children=&sort=RECOMMENDED&useRewards=false&semdtl=&userIntent=&vip=false) # Hotel JS Guests sip refreshing cocktails at the swim-up bar or poolside while enjoying two outdoor pools, or find relaxation at the serene on-site spa ## Photo gallery for Hotel JS ![Balcony - Hotel JS (Yautepec)](https://images.trvl-media.com/lodging/17000000/16130000/16127800/16127786/21d92e0b.jpg?impolicy=resizecrop&rw=598&ra=fit) ![Children’s area - Hotel JS (Yautepec)](https://images.trvl-media.com/lodging/17000000/16130000/16127800/16127786/ec5fcb83.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Outdoor banquet area - Hotel JS (Yautepec)](https://images.trvl-media.com/lodging/17000000/16130000/16127800/16127786/1c098df8.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Front of property - Hotel JS (Yautepec)](https://images.trvl-media.com/lodging/17000000/16130000/16127800/16127786/c34b0ad7.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Restaurant - Hotel JS (Yautepec)](https://images.trvl-media.com/lodging/17000000/16130000/16127800/16127786/w3003h2718x0y3-87b560c4.jpg?impolicy=resizecrop&rw=297&ra=fit) - Overview - Rooms - Location - Policies Hotel JS offers a peaceful retreat with various relaxation options. Enjoy local cuisine at Tzompantle restaurant after swimming or spa treatments. The property features free public WiFi and on-site shopping for your convenience. ## Reviews 7.4 Good ## Popular amenities - Pool - Spa - Pet-friendly - Parking included - Free Wi-Fi - Restaurant ## Room options ### Check availability for these dates Tonight [Jan 1 - Jan 2](https://www.expedia.co.uk/Hotel-Search?startDate=2026-01-01&endDate=2026-01-02&selected=16127786&PinnedHotelID=16127786&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-01-01&endDate=2026-01-02&selected=16127786&PinnedHotelID=16127786&HadPinnedHotel=true®ionId=-1&adults=2) Tomorrow [Jan 2 - Jan 3](https://www.expedia.co.uk/Hotel-Search?startDate=2026-01-02&endDate=2026-01-03&selected=16127786&PinnedHotelID=16127786&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-01-02&endDate=2026-01-03&selected=16127786&PinnedHotelID=16127786&HadPinnedHotel=true®ionId=-1&adults=2) This weekend [Jan 2 - Jan 4](https://www.expedia.co.uk/Hotel-Search?startDate=2026-01-02&endDate=2026-01-04&selected=16127786&PinnedHotelID=16127786&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-01-02&endDate=2026-01-04&selected=16127786&PinnedHotelID=16127786&HadPinnedHotel=true®ionId=-1&adults=2) Next weekend [Jan 9 - Jan 11](https://www.expedia.co.uk/Hotel-Search?startDate=2026-01-09&endDate=2026-01-11&selected=16127786&PinnedHotelID=16127786&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-01-09&endDate=2026-01-11&selected=16127786&PinnedHotelID=16127786&HadPinnedHotel=true®ionId=-1&adults=2) All rooms 2 beds 1 bed Showing 4 of 4 rooms ### View all photos for Quadruple room with fan (No air conditioning) ![Desk, bed sheets](https://images.trvl-media.com/lodging/17000000/16130000/16127800/16127786/998d37f4.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Quadruple room with fan (No air conditioning) 8.0 Very good 1 review ### Highlights Balcony Air conditioning TV Ceiling fan Private bathroom Designer toiletries Free bottled water Wardrobe - 269 sq ft - Sleeps 4 - 1 Double Bed and 1 King Bed ### View all photos for Superior Room with Air Conditioning ![Superior Room with Air Conditioning | Desk, bed sheets](https://images.trvl-media.com/lodging/17000000/16130000/16127800/16127786/09e77557.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Superior Room with Air Conditioning 9.8 Exceptional 6 reviews ### Highlights Balcony Separate dining area Air conditioning Fridge TV Ceiling fan Hairdryer Private bathroom - 269 sq ft - Sleeps 4 - 1 Double Bed and 1 King Bed ### View all photos for Premium room with Air conditioning and Bathub ![Premium room with Air conditioning and Bathub | Desk, bed sheets](https://images.trvl-media.com/lodging/17000000/16130000/16127800/16127786/ea799cb4.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Premium room with Air conditioning and Bathub ### Highlights Balcony Separate dining area Separate sitting area Private hot tub Air conditioning Kitchenette TV Ceiling fan - 538 sq ft - Sleeps 4 - 1 Double Bed and 1 King Bed ### View all photos for Basic room with 1 King bed and Fan (No air conditoning) ![Basic room with 1 King bed and Fan (No air conditoning) | Desk, bed sheets](https://images.trvl-media.com/lodging/17000000/16130000/16127800/16127786/6ec87a5c.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Basic room with 1 King bed and Fan (No air conditoning) ### Highlights Balcony Air conditioning TV Ceiling fan Designer toiletries Free bottled water Wardrobe Desk - 269 sq ft - Sleeps 2 - 1 King Bed ![Mod logo](https://a.travel-assets.com/pricing-claim/sparkle_dark.svg) Sign in to view eligible discounts and perks. 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[Sign in](https://www.expedia.co.uk/login?ckoflag=0&uurl=e3id%3Dredr%26rurl%3D%2FYautepec-Hotels-Hotel-JS.h16127786.Hotel-Information)[Sign up, it's free](https://www.expedia.co.uk/signup?enable_registration=true&uurl=e3id%3Dredr%26rurl%3D%2FYautepec-Hotels-Hotel-JS.h16127786.Hotel-Information) ## About the area ![Map](https://maps.googleapis.com/maps/api/staticmap?&size=660x330&map_id=3b266eb50d2997c6&zoom=13&markers=icon:https%3A%2F%2Fa.travel-assets.com%2Ftravel-assets-manager%2Feg-maps%2Fproperty.png%7C18.88898%2C-98.99958&channel=expedia-HotelInformation&maptype=roadmap&scale=1&key=AIzaSyCYjQus5kCufOpSj932jFoR_AJiL9yiwOw&signature=a6nfvSGfGmx9cvAS5iADpht-PZw=) Carretera Federal Cuautla-Cuernavaca, Km 35.5, Colonia Lucio Moreno, Yautepec, MOR, 62739 #### What's nearby - Six Flags Hurricane Harbor Oaxtepec \- 5 min drive \- 2.4 miles - Universidad Dorados \- 5 min drive \- 2.4 miles - Santo Domingo Cultural Museum \- 7 min drive \- 3.1 miles - Plaza Atrios \- 7 min drive \- 4.2 miles - Las Tazas Thermal Waters \- 11 min drive \- 5.6 miles #### Getting around - Benito Juarez International Airport (MEX) - 80 min drive #### Restaurants - ‪Hotel Hacienda Cocoyoc - ‬2 min drive - ‪Restaurant Los Arcos - ‬2 min drive - ‪Restaurante Nitas Yautepec - ‬13 min walk - ‪Restaurante La Chispa - ‬2 min drive - ‪Birrieria Pomposo - Puro Zacatecas - ‬1 min walk ## About this property ### Hotel JS Hotel near Six Flags Hurricane Harbor Oaxtepec Located close to Los Limones Thermal Waters, Hotel JS provides a swim-up bar, a poolside bar and a terrace. Take some time to relax at the on-site spa. Be sure to enjoy a meal at Tzompantle, the on-site restaurant. Free WiFi in public areas is available to all guests, along with shopping on-site and a garden. Other perks include: - 2 outdoor pools and a children's pool, along with sunloungers, pool umbrellas and a swim-up bar - Free self-parking - 1 meeting room, a nature reserve and a porter/bellboy - Smoke-free property, wedding services and a front desk safe Room features All guest rooms at Hotel JS offer comforts, such as air conditioning, as well as More amenities include: - Designer toiletries and showers - TVs with cable channels - Balconies, ceiling fans and daily housekeeping ## Similar properties ![Outdoor pool, pool umbrellas, pool loungers](https://images.trvl-media.com/lodging/25000000/24410000/24409000/24408980/39e6c685.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Hotel Palmas Cocoyoc Yautepec - Pool - Kids’ pool - Parking included - Free Wi-Fi 7.0 Good 126 reviews [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-01-15&endDate=2026-01-16&selected=24408980&PinnedHotelID=24408980&HadPinnedHotel=true®ionId=-1&adults=2) ![Breakfast, lunch, dinner served; Regional cuisine ](https://images.trvl-media.com/lodging/9000000/8070000/8065500/8065468/8d83f5c7.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Hotel Oaxtepec Yautepec - Pool - Hot tub - Kids’ pool - Parking included 7.6 Good 730 reviews £49 includes taxes & fees 2 Jan - 3 Jan [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-01-02&endDate=2026-01-03&selected=8065468&PinnedHotelID=8065468&HadPinnedHotel=true®ionId=-1&adults=2) ![Terrace/patio](https://images.trvl-media.com/lodging/103000000/102870000/102869200/102869121/64136840.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### HOTEL PLATEADOS OAXTEPEC Yautepec - Pool - Kids’ pool - Parking included - Free Wi-Fi 8.0 Very good 24 reviews £40 includes taxes & fees 2 Jan - 3 Jan [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-01-02&endDate=2026-01-03&selected=102869121&PinnedHotelID=102869121&HadPinnedHotel=true®ionId=-1&adults=2) ![Exterior](https://images.trvl-media.com/lodging/95000000/94430000/94420600/94420589/91df2c47.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Finca 3G Yautepec - Pool - Spa - Pet-friendly - Parking included 7.8 Good 43 reviews [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-01-15&endDate=2026-01-16&selected=94420589&PinnedHotelID=94420589&HadPinnedHotel=true®ionId=-1&adults=2) ![Exterior](https://images.trvl-media.com/lodging/24000000/23030000/23028300/23028257/2b59d418.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Hotel Aquetzalli Yautepec - Pool - Kids’ pool - Parking included - Free Wi-Fi 8.6 Excellent 139 reviews £103 includes taxes & fees 7 Jan - 8 Jan [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-01-07&endDate=2026-01-08&selected=23028257&PinnedHotelID=23028257&HadPinnedHotel=true®ionId=-1&adults=2) ![Lobby sitting area](https://images.trvl-media.com/lodging/114000000/113210000/113209000/113208951/057ba1cf.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Casa De La O Yautepec Yautepec - Pool - Spa - Free Wi-Fi - Restaurant 7.8 Good 21 reviews £99 includes taxes & fees 2 Jan - 3 Jan [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-01-02&endDate=2026-01-03&selected=113208951&PinnedHotelID=113208951&HadPinnedHotel=true®ionId=-1&adults=2) ![Bar (on property)](https://images.trvl-media.com/lodging/106000000/105470000/105462500/105462480/181e55ea.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### HOTEL HACIENDA DEL RIO Yautepec - Pool - Pet-friendly - Kids’ pool - Parking included 8.2 Very good 69 reviews £36 includes taxes & fees 28 Jan - 29 Jan [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-01-28&endDate=2026-01-29&selected=105462480&PinnedHotelID=105462480&HadPinnedHotel=true®ionId=-1&adults=2) ![Outdoor pool](https://images.trvl-media.com/lodging/6000000/5400000/5393900/5393883/293be748.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Hotel Quinta Paraiso Yautepec - Pool - Kids’ pool - Water slide - Parking included 7.6 Good 133 reviews £40 includes taxes & fees 5 Jan - 6 Jan [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-01-05&endDate=2026-01-06&selected=5393883&PinnedHotelID=5393883&HadPinnedHotel=true®ionId=-1&adults=2) ![Outdoor pool, pool loungers](https://images.trvl-media.com/lodging/23000000/22810000/22805100/22805081/ff290c1e.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Hotel Quinta Moctezuma Yautepec - Pool - Spa - Pet-friendly - Kids’ pool 7.8 Good 178 reviews £59 includes taxes & fees 5 Jan - 6 Jan [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-01-05&endDate=2026-01-06&selected=22805081&PinnedHotelID=22805081&HadPinnedHotel=true®ionId=-1&adults=2) ![6 outdoor pools, pool loungers](https://images.trvl-media.com/lodging/4000000/3960000/3950100/3950049/7f1200cc.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Dorados Conventions & Resort Yautepec - Pool - Spa - Kids’ pool - Water slide 6.8 389 reviews [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-01-15&endDate=2026-01-16&selected=3950049&PinnedHotelID=3950049&HadPinnedHotel=true®ionId=-1&adults=2) ## Property amenities ### Internet - Available in some public areas: Free WiFi ### Parking and transport - Free self parking on site - Limited on-site self parking ### Food and drink - A bar/lounge - A poolside bar - A restaurant - A swim-up bar - Snack bar/deli ### Restaurants on site - Tzompantle ### Things to do - 2 outdoor pools - Children's pool - Full-service spa - Playground - Shopping ### Family friendly - 2 outdoor pools - Children's pool - Laundry facilities - Playground - Snack bar/deli ### Conveniences - 24-hour front desk - Laundry facilities - Luggage storage - Safe at front desk - Vending machine ### Guest services - Dry cleaning/laundry service - Housekeeping (daily) - Porter/bellhop - Tour and ticket assistance - Wedding services ### Business services - Computer station - Meeting room ### Outdoors - Barbecue grill - Garden - In a nature reserve - Picnic area - Pool loungers - Pool umbrellas - Terrace ### Accessibility - No lift ### More - Banquet hall - Mosquito nets - Smoke-free property ## Room amenities ### Bedroom - Bedsheets provided ### Bathroom - Designer toiletries - Shower - Towels provided ### Entertainment - TV with cable channels ### Food and drink - Free bottled water - Limited room service ### More - Air conditioning - Ceiling fan - Desk - Phone ## Policies ### Check-in Check-in start time: 3 PM; check-in end time: 3:00 AM Late check-in subject to availability Minimum check-in age - 18 ### Check-out Check-out before 1 PM Late check-out subject to availability A late check-out fee will be charged ### Special check-in instructions Front desk staff will greet guests on arrival at the property Information provided by the property may be translated using automated translation tools ### Access methods Staffed front desk ### Pets Pets stay for free Service animals are welcome, and are exempt from fees Welcoming dogs only 1 total (up to 10 kg per pet) ### Children and extra beds Children are welcome Rollaway/extra beds are not available. Cots (infant beds) are not available ### Payment types at the property ## Important information ### Optional extras - Late check-out is available for a fee (subject to availability) The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change. ### You need to know This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. Extra-person charges may apply and vary depending on property policy Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed This property accepts credit cards; cash is not accepted Cashless transactions are available This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with UK consumer law, property booking services are not subject to the right of withdrawal. ### We should mention This property does not have any lifts Pool access available from 8:00 AM to 8:00 PM Construction is underway at a neighbouring building and there may be noise disturbance from the construction work ### Property is also known as Hotel Cocoyoc Yautepec Cocoyoc Yautepec Hotel JS Cocoyoc Hotel JS Yautepec JS Yautepec Hotel Hotel JS Yautepec Yautepec Hotel JS Hotel JS Hotel Hotel JS Hotel Cocoyoc Hotel JS Hotel Hotel JS Yautepec Hotel JS Hotel Yautepec ## Frequently asked questions ### Does Hotel JS have a pool? ### Is Hotel JS pet-friendly? ### How much is parking at Hotel JS? ### What time is check-in at Hotel JS? ### What time is check-out at Hotel JS? ### Where is Hotel JS located? ## Have a question? Beta Get instant answers with AI powered search of property information and reviews. Ask a question ## Reviews ## Hotel JS Reviews 7.4 ### Good All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.[More information](https://www.expedia.co.uk/lp/b/content-guidelines) ### 7.4 Cleanliness ### 8.0 Location ### 7.8 Staff & service ### 8.0 Eco-friendliness ### 7.2 Property conditions & facilities 10 - Excellent 68 8 - Good 42 6 - Okay 31 4 - Poor 24 2 - Terrible 19 ## Reviews ### 6/10 Okay #### JOSE LUIS 29 Nov 2025 Liked: Staff & service Disliked: Property conditions & facilities OK for the price, but poor property condition and facilities. overall the facilites are in bad shape and a lot of dust. people is helpful. Rooms are better than the property conditions. ##### JOSE LUIS Stayed 1 night in Nov 2025 ### 10/10 Excellent #### Betsabe 15 Jan 2023 Liked: Cleanliness, staff & service, amenities, property conditions & facilities The staff was friendly everything was clean and poops where awesome ##### Betsabe ### 6/10 Okay #### Karina 26 Nov 2025 Liked: Property conditions & facilities La habitación muy linda, limpia dentro de lo aceptable, la TV no funcionaba, el teléfono no tenía línea telefónica, muy padre que tengan planta tratadora de agua! Ojalá puedan poner atención en los calentadores para el agua de los baños ya que se ven muy viejitos, picados y descuidados y huele mucho a gas cuando pasas cerca de ellos lo que puede ocasionar un accidente, el agua de la alberca está muy fría, es muy linda la propiedad y la alberca también ojalá consideren calefacción para ella, hace falta un restaurante dentro del hotel, el personas bien, atento y amable. El gimnasio está en un mini cuarto, tiene escasos 3 aparatos llenos de polvo y el cuartito está muy sucio, el aire acondicionado con mucho polvo. Las áreas de escaleras estaban con basura!! Los jardines muy lindos y la alberca limpia y linda! Su propiedad tiene mucho potencia! Ojalá consideren atender lo urgente y mejorar calefacción a la alberca!! ![La alberca linda y limpia ](https://a.travel-assets.com/ugc/hotel-reviews/f8dc412f-6e7b-47a3-86b3-54aa7e5c5d2f-1764139891556.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/d0a62067-8edf-48fe-95e7-d83919f9cc27-1764139901640.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/9ebb57ca-221c-4d79-b4fc-11d235a7508d-1764139912595.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/afd7474d-9aa8-4f93-a4c3-c344480c0da0-1764139917310.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ##### Karina Stayed 2 nights in Nov 2025 ### 2/10 Terrible #### Edgar 23 Nov 2025 Disliked: Cleanliness, property conditions & facilities El cuarto estaba muy sucio. ##### Edgar Stayed 1 night in Nov 2025 ### 8/10 Good #### Alma 15 Aug 2025 Liked: Cleanliness, staff & service, property conditions & facilities En general muy buen servicio ##### Alma Stayed 1 night in Aug 2025 ### 10/10 Excellent #### Angelica 3 Aug 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Quisa sólo como sugerencia,otros canales en la TV, todo lo demás excelente ##### Angelica Stayed 1 night in Aug 2025 ### 6/10 Okay #### Daniela 3 Aug 2025 Liked: Cleanliness No está mal el hotel sin embargo no dan servicio de hotel, no tienen restaurant, ni nada de servicios. No la pasamos mal y los cuartos están muy bien y todo está limpio, solo es ir preparados para salir a comer o llevar algo para comer ahí más algo de tomar porque no hay ni agua. ##### Daniela Stayed 2 nights in Aug 2025 ### 10/10 Excellent #### Mauricio 22 Jun 2025 Liked: Cleanliness, amenities Muy bien ##### Mauricio Stayed 1 night in Jun 2025 ### 4/10 Poor #### SELENE 18 May 2025 Disliked: Cleanliness, amenities, property conditions & facilities Escogimos una habitación para mascotas dado que mi novio sufre discapacidad visual, y tenemos un perro de compañía, me tardaron en hacer el registro aproximadamente 20 minutos. Adicional las instalaciones empezando por la entrada son feas, el baño de la habitación está sucia, el piso ni se diga! No descansamos las camas son duras y las almohadas viejas, CERO DESCANSO. Costo excesivo y mucho que desear. NO LO RECOMIENDO ##### SELENE Stayed 1 night in May 2025 ### 4/10 Poor #### Lidia 2 May 2025 Disliked: Cleanliness, property conditions & facilities La.atencion fue buena solo esta descuidada ##### Lidia Stayed 1 night in Apr 2025 ### 2/10 Terrible #### Irma López 22 Apr 2025 Disliked: Cleanliness, staff & service, amenities, property conditions & facilities Mal Sus servicios en general ##### Irma López Stayed 1 night in Apr 2025 ### 6/10 Okay #### emmanuel 21 Apr 2025 #### Solo emergencia Falta de mantenimiento y limpieza ##### emmanuel Stayed 2 nights in Apr 2025 ### 2/10 Terrible #### Natali 20 Apr 2025 Disliked: Amenities, property conditions & facilities La propiedad se veía sucia, sin limpieza en pasillos, áreas comunes, áreas verdes, albercas y habitaciones. Además que no tenían wifi No había servicio de comedor para desayunar o cenar. El servicio de transporte es escaso y no hay servicio de comida a domicilio al hotel. Las camas tenían polvo y arañitas Las toallas olían a humedad Las terrazas de las habitación estaban sin barrer y con muchas hojas. ##### Natali Stayed 2 nights in Apr 2025 ### 4/10 Poor #### Deisy 13 Apr 2025 Disliked: Staff & service, property conditions & facilities No había servicio de restaurante, las albercas estaban muy sucias y el agua demasiado fría, los colchones y almohadas muy duros, no agarro la señal de wifi y el servicio muy malo, nadie te trataba con amabilidad, ni una sonrisa te daban, en gral mala experiencia. ##### Deisy Stayed 2 nights in Apr 2025 ### 6/10 Okay #### Nancy 3 Feb 2025 Disliked: Cleanliness, staff & service, room comfort #### No me vuelvo a hospedar en este lugar La habitación que nos dieron estaba sucia y con mucho mosquito, me quejé y nos cambiaron. Pero no hay restaurante, ni wifi. El muchacho que nos atendió accesible pero hay mucho ruido en la mañana y no se puede descansar ##### Nancy Stayed 1 night in Feb 2025 ### 6/10 Okay #### Nancy Liliana 5 Jan 2025 Liked: Staff & service Disliked: Property conditions & facilities, room comfort #### Mala experiencia No respetaron las habitaciones que habiamos pagado, era 31 de diciembre y por la tarde, nos vimos obligados a pagar la diferencia de una disque suite, muy lejos de serlo. ##### Nancy Liliana Stayed 1 night in Dec 2024 ### 10/10 Excellent #### Emma 3 Jan 2025 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort Todo ok, la cosa es que no había servicio de desayuno ##### Emma Stayed 2 nights in Dec 2024 ### 6/10 Okay #### Alejandro 18 Nov 2024 Liked: Staff & service Disliked: Cleanliness La habitación estaba sucia, presentaba muchas telarañas y el cuarto tenía muchas arañas; no había internet ##### Alejandro Stayed 2 nights in Nov 2024 ### 4/10 Poor #### Ricardo 16 Nov 2024 Liked: Cleanliness, staff & service, amenities Disliked: Property conditions & facilities Las áreas comunes lindas, las habitaciones muy feas ##### Ricardo Stayed 1 night in Nov 2024 ### 6/10 Okay #### Hector 9 Nov 2024 Liked: Cleanliness, property conditions & facilities Disliked: Staff & service Terrible llegamos hacer chek in y la señorita Alejandra en recepción nos dijo que había una boda y estaba lleno , le dijimos que ya habíamos pagado la habitación por Expedia y dijo que no le importaba que no había habitaciones y que nos regresária el dinero pero hasta dentro de 3 horas por qué venía de puebla , posterior a esto salió la señorita y nos dijo que ya tenía habitacion y nos la dio , quiero recalcar que el hotel estaba vacío y no existía dicho envento en el momento que llegamos , terrible el servicios ##### Hector Stayed 1 night in Nov 2024 ### 10/10 Excellent #### Jaime 8 Nov 2024 estancia media ##### Jaime Stayed 1 night in Nov 2024 ### 8/10 Good #### Jeannet 18 Oct 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Deben de tener mas personal de limpieza ya q aunque tenia reservacion no tenian habitaciones disponibles por falta de limpieza ##### Jeannet Stayed 3 nights in Oct 2024 ### 10/10 Excellent #### carlos manuel hernandez 11 Oct 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities gracias ##### carlos manuel hernandez Stayed 2 nights in Aug 2024 ### 10/10 Excellent #### Lucia 21 Aug 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities El trato del personal fue de lo mejor, la habitación grande, limpia y bonita, y el área común decorada de manera muy colorida, la verdad volvería a quedarme en este hotel ##### Lucia Stayed 1 night in Aug 2024 ### 10/10 Excellent #### norma abigail 16 Aug 2024 Liked: Cleanliness Disliked: Property conditions & facilities La propiedad está hermosa pero le hace falta demasiado mantenimiento en gral y en los aires acondicionados y las televisiones ##### norma abigail Stayed 1 night in Aug 2024 ## Expedia's Latest Trends ### Hotels > [Dreams Aventuras Riviera Maya - 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