Title: Hostal de la Luz Reviews, Deals & Photos 2026 - Expedia.co.uk [See all properties](http://www.expedia.co.uk/Hotel-Search?regionId=&selected=1460601&adults=2&children=&sort=RECOMMENDED&useRewards=false&semdtl=&userIntent=&vip=false) # Hostal de la Luz Find your inner peace in lush gardens and indulge in rejuvenating spa treatments. Savor international flavors at the on-site restaurant. ## Photo gallery for Hostal de la Luz ![Junior Twin Room | Premium bedding, in-room safe - Hostal de la Luz (Amatlán)](https://images.trvl-media.com/lodging/2000000/1470000/1460700/1460601/aec2d22d.jpg?impolicy=resizecrop&rw=598&ra=fit) ![Junior Twin Room | Premium bedding, in-room safe - Hostal de la Luz (Amatlán)](https://images.trvl-media.com/lodging/2000000/1470000/1460700/1460601/aa4bbd12.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Terrace/patio - Hostal de la Luz (Amatlán)](https://images.trvl-media.com/lodging/2000000/1470000/1460700/1460601/7d43ae94.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Exterior - Hostal de la Luz (Amatlán)](https://images.trvl-media.com/lodging/2000000/1470000/1460700/1460601/315667d5.jpg?impolicy=resizecrop&rw=297&ra=fit) ![2 outdoor pools - Hostal de la Luz (Amatlán)](https://images.trvl-media.com/lodging/2000000/1470000/1460700/1460601/dd23fd48.jpg?impolicy=resizecrop&rw=297&ra=fit) - Overview - Rooms - Location - Policies Escape to Hostal de la Luz, where serene gardens and a soothing spa await. Treat yourself to aromatherapy, unwind by the 2 outdoor pools, or enjoy international cuisine at Shambala restaurant - all while staying connected with free WiFi in public areas. ## Reviews 8.8 Excellent ## Popular amenities - Pool - Spa - Parking included - Free Wi-Fi - Restaurant - Air-conditioning ## Room options ### Check availability for these dates Tonight [Dec 19 - Dec 20](https://www.expedia.co.uk/Hotel-Search?startDate=2025-12-19&endDate=2025-12-20&selected=1460601&PinnedHotelID=1460601&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-12-19&endDate=2025-12-20&selected=1460601&PinnedHotelID=1460601&HadPinnedHotel=true®ionId=-1&adults=2) Tomorrow [Dec 20 - Dec 21](https://www.expedia.co.uk/Hotel-Search?startDate=2025-12-20&endDate=2025-12-21&selected=1460601&PinnedHotelID=1460601&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-12-20&endDate=2025-12-21&selected=1460601&PinnedHotelID=1460601&HadPinnedHotel=true®ionId=-1&adults=2) This weekend [Dec 19 - Dec 21](https://www.expedia.co.uk/Hotel-Search?startDate=2025-12-19&endDate=2025-12-21&selected=1460601&PinnedHotelID=1460601&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-12-19&endDate=2025-12-21&selected=1460601&PinnedHotelID=1460601&HadPinnedHotel=true®ionId=-1&adults=2) Next weekend [Dec 26 - Dec 28](https://www.expedia.co.uk/Hotel-Search?startDate=2025-12-26&endDate=2025-12-28&selected=1460601&PinnedHotelID=1460601&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-12-26&endDate=2025-12-28&selected=1460601&PinnedHotelID=1460601&HadPinnedHotel=true®ionId=-1&adults=2) All rooms 2 beds 1 bed 3+ beds Showing 6 of 6 rooms ### View all photos for Standard Suite, 2 Double Beds ![Standard Suite, 2 Double Beds | Premium bedding, in-room safe](https://images.trvl-media.com/lodging/2000000/1470000/1460700/1460601/72db36cc.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Standard Suite, 2 Double Beds 8.8 Excellent 6 reviews ### Highlights Balcony or patio Air conditioning Separate bedroom Ceiling fan Premium bedding Coffee/tea maker Free bottled water Daily housekeeping - 269 sq ft - 1 bedroom - Mountain view - Sleeps 4 - 2 Double Beds ### View all photos for Standard Suite, 1 King Bed ![Standard Suite, 1 King Bed | Premium bedding, in-room safe](https://images.trvl-media.com/lodging/2000000/1470000/1460700/1460601/4bb23cd4.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Standard Suite, 1 King Bed ### Highlights Balcony or patio Air conditioning Ceiling fan Premium bedding Coffee/tea maker Free bottled water Daily housekeeping In-room safe - 269 sq ft - Mountain view - Sleeps 2 - 1 King Bed ### View all photos for Suite, 2 Double Beds ![Suite, 2 Double Beds | Premium bedding, in-room safe](https://images.trvl-media.com/lodging/2000000/1470000/1460700/1460601/7acc2976.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Suite, 2 Double Beds 7.0 Good 2 reviews ### Highlights Balcony or patio Air conditioning Ceiling fan Premium bedding Coffee/tea maker Free bottled water Daily housekeeping In-room safe - 323 sq ft - Mountain view - Sleeps 4 - 2 Double Beds ### View all photos for Suite, 1 King Bed ![Suite, 1 King Bed | View from room](https://images.trvl-media.com/lodging/2000000/1470000/1460700/1460601/ed16572c.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Suite, 1 King Bed 8.6 Excellent 7 reviews ### Highlights Balcony or patio Air conditioning Ceiling fan Premium bedding Coffee/tea maker Free bottled water Daily housekeeping In-room safe - 323 sq ft - Mountain view - Sleeps 2 - 1 King Bed ### View all photos for Villa de la luz. 3 bedrooms, private pool ![Villa de la luz. 3 bedrooms, private pool | Premium bedding, in-room safe](https://images.trvl-media.com/lodging/2000000/1470000/1460700/1460601/81939f7a.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Villa de la luz. 3 bedrooms, private pool ### Highlights Balcony or patio Air conditioning 3 bedrooms Ceiling fan Premium bedding 3 bathrooms Coffee/tea maker Free bottled water - 3 bedrooms - Sleeps 8 - 2 King Beds and 2 Double Beds ### View all photos for Junior Twin Room ![Junior Twin Room | Premium bedding, in-room safe](https://images.trvl-media.com/lodging/2000000/1470000/1460700/1460601/aec2d22d.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Junior Twin Room ### Highlights Balcony or patio Air conditioning Ceiling fan Premium bedding Private bathroom Coffee/tea maker Free bottled water Daily housekeeping - 285 sq ft - Sleeps 2 - 2 Single Beds ![Mod logo](https://a.travel-assets.com/pricing-claim/sparkle_dark.svg) Sign in to view eligible discounts and perks. 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[Sign in](https://www.expedia.co.uk/login?ckoflag=0&uurl=e3id%3Dredr%26rurl%3D%2FAmatlan-Hotels-Hostal-De-La-Luz.h1460601.Hotel-Information)[Sign up, it's free](https://www.expedia.co.uk/signup?enable_registration=true&uurl=e3id%3Dredr%26rurl%3D%2FAmatlan-Hotels-Hostal-De-La-Luz.h1460601.Hotel-Information) ## About the area ![Map](https://maps.googleapis.com/maps/api/staticmap?&size=660x330&map_id=3b266eb50d2997c6&zoom=13&markers=icon:https%3A%2F%2Fa.travel-assets.com%2Ftravel-assets-manager%2Feg-maps%2Fproperty.png%7C18.97255%2C-99.04362&channel=expedia-HotelInformation&maptype=roadmap&scale=1&key=AIzaSyCYjQus5kCufOpSj932jFoR_AJiL9yiwOw&signature=j1QyFk2R4J8gjuqSeOPUTLGRZgM=) Ctra Federal Tepoztlán-Amatlán S/N Km 4, Amatlán, MOR, 62524 #### What's nearby - El Tepozteco National Park \- 1 min walk \- 0.0 miles - Jardín Xolatlaco \- 4 min drive \- 1.7 miles - Artisan Market of Tepoztlán \- 10 min drive \- 5.4 miles - El Suspiro Tepoztlan \- 11 min drive \- 6.3 miles - Casa Chavela \- 13 min drive \- 6.8 miles #### Getting around - Benito Juarez International Airport (MEX) - 100 min drive #### Restaurants - ‪Kua - ‬10 min walk - ‪El Pan Nuestro - ‬6 min drive - ‪Cecina Don Armando - ‬5 min drive - ‪Mariscos El Tulipán - ‬2 min drive - ‪Cabinet - ‬7 min drive ## About this property ### Hostal de la Luz Upscale hotel At Hostal de la Luz, you can look forward to a terrace, a garden and dry cleaning/laundry services. Treat yourself to aromatherapy, a body treatment or a hot stone massage at the on-site spa. The on-site international cuisine restaurant, Shambala, offers breakfast, lunch and dinner. Stay connected with free WiFi in public areas, and guests can find other amenities, such as a bar and a business centre. You'll also enjoy perks such as: - 2 outdoor pools - Free self-parking - Cooked-to-order breakfast (surcharge), a round-trip airport shuttle (surcharge) and massage treatment rooms - Concierge services, tour/ticket information and luggage storage Room features All guest rooms at Hostal de la Luz include perks, such as premium bedding and air conditioning, as well as amenities, such as safes and free bottled water. More amenities include: - Showers and free toiletries - Balconies or patios, coffee/tea makers and ceiling fans ## Similar properties ![Exterior](https://images.trvl-media.com/lodging/20000000/19360000/19357100/19357003/5c79e2a6.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Sitio Sagrado Tepoztlán - Pool - Spa - Pet-friendly - Parking included 7.4 Good 303 reviews [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-01-02&endDate=2026-01-03&selected=19357003&PinnedHotelID=19357003&HadPinnedHotel=true®ionId=-1&adults=2) ![2 outdoor pools](https://images.trvl-media.com/lodging/59000000/58990000/58986100/58986097/2d3d8a06.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### La Buena Vibra Wellness Resort & SPA Valle de Atongo - Pool - Hot tub - Breakfast included - Spa 8.8 Excellent 207 reviews [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-01-02&endDate=2026-01-03&selected=58986097&PinnedHotelID=58986097&HadPinnedHotel=true®ionId=-1&adults=2) ![Junior Room | Egyptian cotton sheets, premium bedding, pillow-top beds, in-room safe](https://images.trvl-media.com/lodging/10000000/9490000/9487700/9487644/31fbd1c8.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Colibrí Hotel San Miguel - 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Adults only Tepoztlán - Pool - Breakfast included - Spa - Parking included 9.2 Wonderful 289 reviews [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-01-02&endDate=2026-01-03&selected=5087971&PinnedHotelID=5087971&HadPinnedHotel=true®ionId=-1&adults=2) ![Property grounds](https://images.trvl-media.com/lodging/13000000/12670000/12668800/12668713/ab9d4fdc.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Areté Santa Cecilia - Pool - Hot tub - Breakfast included - Spa 9.4 Exceptional 230 reviews £114 includes taxes & fees 26 Dec - 27 Dec [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-12-26&endDate=2025-12-27&selected=12668713&PinnedHotelID=12668713&HadPinnedHotel=true®ionId=-1&adults=2) ![Outdoor pool, pool umbrellas, pool loungers](https://images.trvl-media.com/lodging/14000000/13480000/13472700/13472664/66724053.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Hotel Amomoxtli Santo Domingo - Pool - Hot tub - Spa - Parking included 9.4 Exceptional 641 reviews [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-01-02&endDate=2026-01-03&selected=13472664&PinnedHotelID=13472664&HadPinnedHotel=true®ionId=-1&adults=2) ## Property amenities ### Internet - Available in some public areas: Free WiFi ### Parking and transport - Return airport shuttle (surcharge) - Free self parking on site - Limited on-site self parking ### Food and drink - Daily cooked-to-order breakfast available 8:30 AM to 11:30 AM for a fee: MXN 250 to 450 per person - A bar/lounge - A restaurant - Snack bar/deli ### Restaurants on site - Shambala ### Things to do - 2 outdoor pools - Full-service spa ### Conveniences - 24-hour front desk - Laundry facilities - Luggage storage - Safe at front desk ### Guest services - Concierge services - Dry cleaning/laundry service - Housekeeping (daily) - Tour and ticket assistance ### Business services - Business centre - Meeting rooms ### Outdoors - Garden - Terrace ### Full-service spa - 9 treatment rooms - Aromatherapy - Body wraps - Deep-tissue massages - Facials - Hot stone massages - Reflexology ### Accessibility - No lift ### More - Banquet hall - Designated smoking areas ## Room amenities ### Bedroom - Premium bedding ### Bathroom - Free toiletries - Shower - Towels provided ### Food and drink - Coffee/tea maker - Free bottled water - Limited room service ### More - Air conditioning - Ceiling fan - Safe ## Policies ### Check-in Check-in start time: 2 PM; check-in end time: midnight Contactless check-in and check-out are available Minimum check-in age - 16 ### Check-out Check-out before 11 AM Contactless check-out ### Special check-in instructions Front desk staff will greet guests on arrival at the property Information provided by the property may be translated using automated translation tools ### Access methods Staffed front desk ### Pets Pets not allowed ### Children and extra beds Children 18 and younger are not allowed at this property; all guests older than 18 are welcome Rollaway/extra beds are available for MXN 800.0 per stay. Cots (infant beds) are not available ### Payment types at the property ## Important information ### Optional extras - Fee for cooked-to-order breakfast: approximately MXN 250 to 450 per person - Rollaway bed fee: MXN 800.0 per stay The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change. ### You need to know This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. Extra-person charges may apply and vary depending on property policy Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed This property accepts credit cards and cash This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with UK consumer law, property booking services are not subject to the right of withdrawal. ### We should mention This property does not have any lifts Children 18 years old and younger are not permitted at this property Some facilities may have restricted access; guests can contact the property for details using the contact information on the booking confirmation This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly) ### Property is also known as Hostal Luz Spa Holistic Hostal Luz Spa Holistic Amatlan Hostal Luz Spa Holistic Resort Hostal Luz Spa Holistic Resort Amatlan Hostal Luz Hotel Amatlan Hostal Luz Amatlan Hostal de la Luz Hotel Hostal de la Luz Amatlán Hostal de la Luz Hotel Amatlán ## Frequently asked questions ### Does Hostal de la Luz have a pool? ### Is Hostal de la Luz pet-friendly? ### How much is parking at Hostal de la Luz? ### What time is check-in at Hostal de la Luz? ### What time is check-out at Hostal de la Luz? ### Does Hostal de la Luz provide a shuttle to the airport? ### Where is Hostal de la Luz located? ## Have a question? Beta Get instant answers with AI powered search of property information and reviews. Ask a question ## Reviews ## Hostal de la Luz Reviews 8.8 ### Excellent All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.[More information](https://www.expedia.co.uk/lp/b/content-guidelines) ### 9.0 Cleanliness ### 8.6 Location ### 9.0 Staff & service ### 9.2 Eco-friendliness ### 8.8 Property conditions & facilities 10 - Excellent 297 8 - Good 140 6 - Okay 57 4 - Poor 11 2 - Terrible 16 ## Reviews ### 10/10 Excellent #### David 1 Jun 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Great stay to relax ##### David Stayed 2 nights in May 2024 ### 10/10 Excellent #### Ileana 23 Jun 2025 Liked: Cleanliness, amenities, property conditions & facilities Beautiful space, meticulously cared for and very special ambience. We enjoyed every minute of our stay. We took advantage of the spa services, the temazcal, and ate wonderful food at the restaurant on-site. We can't wait to go back!! ![](https://a.travel-assets.com/ugc/hotel-reviews/ece70786-417a-4088-bd09-351c0e230eb6-1750709636112.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/61e8c0a2-98af-4acb-b574-17d10269a1dd-1750709636304.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ##### Ileana Stayed 3 nights in Jun 2025 ### 10/10 Excellent #### Ricardo 8 Jul 2025 Liked: Cleanliness, amenities, property conditions & facilities Excelente ##### Ricardo Stayed 2 nights in Jul 2025 ### 10/10 Excellent #### Yndra 28 Jul 2024 Liked: Cleanliness, staff & service, property conditions & facilities Great stay! Loved the meditation and yoga classes. ##### Yndra Stayed 1 night in Jul 2024 ### 10/10 Excellent #### Paulina 13 May 2025 Liked: Amenities, property conditions & facilities Super! ##### Paulina Stayed 1 night in May 2025 ### 10/10 Excellent #### Guillermo 22 Mar 2025 Liked: Cleanliness, staff & service, property conditions & facilities Excelente ##### Guillermo Stayed 3 nights in Mar 2025 ### 10/10 Excellent #### Diana 22 Dec 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Excelente ##### Diana Stayed 1 night in Dec 2024 ### 10/10 Excellent #### Deborah 9 Oct 2023 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Great visit, absolutely loved my stay, great staff, great ambiance, lots of holistic therapy options. Planning on coming back ##### Deborah Stayed 2 nights in Oct 2023 ### 10/10 Excellent #### JORGE 30 Jun 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Great if you’re into meditation mindfulness etc ##### JORGE Stayed 2 nights in Jun 2024 ### 10/10 Excellent #### Jesus 17 Sept 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Amazing ##### Jesus Stayed 1 night in Sep 2024 ### 10/10 Excellent #### Lynch 21 Apr 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities The people were very polite and profesionl. Impresive buildings, woundeful swimming pools, beautiful view of the mountains, great landscaping. Quiet. Very good meals. ##### Lynch Stayed 2 nights in Apr 2024 ### 4/10 Poor #### Jonathan 20 Jul 2025 Liked: Staff & service Disliked: Cleanliness, property conditions & facilities No hot water, bad shower , no tv, no internet. Bad experience ##### Jonathan Stayed 2 nights in Jul 2025 ### 8/10 Good #### Andres 11 Nov 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities The food was of very poor quality. ##### Andres Stayed 1 night in Nov 2024 ### 10/10 Excellent #### Alix 18 Apr 2025 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### The energy here feels almost palpable I’m still basking in the glow of my incredible stay at Hostal de la Luz in Tepoztlán! This enchanting retreat is truly a haven of peace and tranquility, with an energy that feels almost palpable. Even though I arrived at 2am the night manager welcomed me with open arms and made me feel safe and taken care of. During the course of my stay all the staff were really friendly and accommodating despite the fact that I don’t speak very good Spanish. The real highlight was the Renaissance Temazcal experience - it was transformative! The ceremony was led with such care and intention, and I felt deeply connected to the earth, my breath, and my own inner wisdom. If you're looking for a place to nourish your body, mind, and spirit, look no further than Hostal de la Luz. With love and gratitude to this special place 🙏❤️ ![](https://a.travel-assets.com/ugc/hotel-reviews/AA03D59F492C2737F69E16BA1151BE41517474781745009417006.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/1DCDCADBBAA13DB5AF64D3B9CDA0AED5237F307B1745009423176.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/B25815D58750B5B216A10A8882EBCEE41DCD002A1745009422813.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/4933EA39B58F6A846BE07E3D1FAB5E07BEF235AF1745009424716.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ##### Alix Stayed 3 nights in Apr 2025 ### 8/10 Good #### Fernando 7 Nov 2022 Liked: Cleanliness, staff & service, amenities, property conditions & facilities The temazcal is super over price. The price for 1 or 2 guest is súper expensive and more for the area, tepoztlan and amatlan is famous for temazcal and the service in the hotel is the same. The hotel should consider a more fair price so guests can schedule more than 1 temazcal during stay. ##### Fernando ### 8/10 Good #### David 21 Mar 2023 Liked: Cleanliness, staff & service Not happy that when we arrived the AC at my room did not work properly and the drapes at the room were loose. Also for a place to claim to be holistic the restaurant menu did not match the concept ##### David Stayed 2 nights in Mar 2023 ### 10/10 Excellent #### Ekai 18 Jul 2023 Liked: Cleanliness, staff & service, property conditions & facilities WOW! This was a wonderful transformative retreat for my 33rd birthday. We had a real shaman in the Temazcal. 3 days and 3 nights of no cell service and no wifi. We left feeling reborn with new skin and new minds. Revitalized Souls. Thank you very much to the Mountains, the land, our Shaman Andres, the vibe and environment of the resort and OF COURSE last but not least, the two cats. we named them Milo (black cat) and Sissy (the white cat). Blessings to you all and we wish every new person coming here a wonderful transformative experience. TURN OFF YOUR PHONES! ##### Ekai Stayed 3 nights in Jul 2023 ### 10/10 Excellent #### Ricardo 8 Dec 2025 Liked: Cleanliness, amenities, property conditions & facilities La habitación excelente el personal muy eficiente y muy amable el hotel maravilloso ##### Ricardo Stayed 2 nights in Dec 2025 ### 8/10 Good #### Gonzalo 5 Dec 2025 Liked: Cleanliness, amenities en general el hotel esta muy bien altamente recomendable, el personal muy amable y estan al pendiente en todo momento. ##### Gonzalo Stayed 1 night in Nov 2025 ### 10/10 Excellent #### Francisco Hendrik 2 Dec 2025 Liked: Cleanliness, amenities El lugar está hermoso Las vistas espectaculares Muy recomendable La comida deliciosa ![](https://a.travel-assets.com/ugc/hotel-reviews/3c0efe98-813e-47cc-bfce-b7932eb86952-1764699665113.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/a64f5c8d-3255-4d49-b15a-9bd391481ea3-1764699665080.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ##### Francisco Hendrik Stayed 1 night in Dec 2025 ### 8/10 Good #### carlos 14 Nov 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities La estancia es simplemente mágica , pero las camas son súper incómodas ##### carlos Stayed 1 night in Nov 2025 ### 2/10 Terrible #### Jennifer 12 Nov 2025 Liked: Amenities, property conditions & facilities I’ve stated here before bits it’s been awhile. Too much noise! The employees carry walkie talkies and are heard everywhere all the time. We got a massage and the window was positioned out to the area where again nose and people talking loud. We ordered food and the plates were not picked up until after we got back from a wedding we went too and only because we went to complain. At breakfast another guest was smoking. No one said anything. We got up and left. The hotel is a treat, healthy mindful place and big enough for the smoker to go a smoke in a designated area. Overall the hotel has lost its punch. ##### Jennifer Stayed 2 nights in Nov 2025 ### 8/10 Good #### MARIO 5 Nov 2025 Liked: Cleanliness Disliked: Amenities El hotel es bueno, lo malo es que hacen diferencia de quien reserva en Expedia y de quien lo hace directamente en el hotel. Es muy notorio en la asignación de habitaciones y en el acceso a servicios. En recepción se encargan de evidenciarlo. El trato de algunos meseros y del portero a los clientes es muy déspota y prepotente. ##### MARIO Stayed 3 nights in Oct 2025 ### 6/10 Okay #### Katya Aparicio 5 Oct 2025 Todo excelente en el lugar! Solo que en la página de expedia decía “desayuno incluido “ y cuando llegamos al lugar nos comentaron que hacía más de 2 años no trabajan el desayuno incluido con expedia, eso nos desmotivó. ##### Katya Aparicio Stayed 1 night in Oct 2025 ### 10/10 Excellent #### Monica Patricia 29 Sept 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities La pasamos muy bien, muy lindas las instalaciones, silencioso, tranquilo, el personal muy amable, el restaurante bien. ##### Monica Patricia Stayed 2 nights in Sep 2025 ## Expedia's Latest Trends ### Hotels > [Dreams Aventuras Riviera Maya - All Inclusive](https://www.expedia.co.uk/Puerto-Aventuras-Hotels-Dreams-Aventuras-Riviera-Maya-All-Inclusive.h659684.Hotel-Information) > > [Royalton Riviera Cancun, An Autograph Collection All-Inclusive Resort & Casino](https://www.expedia.co.uk/Cancun-Hotels-Royalton-Riviera-Cancun-Resort-Spa-All-Inclusive.h8655945.Hotel-Information) > > [Moon Palace The Grand Cancun - All-inclusive](https://www.expedia.co.uk/Cancun-Hotels-The-Grand-At-Moon-Palace-All-Inclusive.h15194504.Hotel-Information) > > [Ocean Riviera Paradise All Inclusive](https://www.expedia.co.uk/Playa-Del-Carmen-Hotels-Ocean-Riviera-Paradise-All-Inclusive.h15099903.Hotel-Information) > > [Majestic Elegance Costa Mujeres – All Inclusive](https://www.expedia.co.uk/Costa-Mujeres-Hotels-Majestic-Elegance-Costa-Mujeres-All-Inclusive.h33884103.Hotel-Information) > > [Bahia Principe Luxury Akumal - 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