Hotel Boutique Casa Isabella

Property class: 4

Choose dates to view prices

Consider a stay at Hotel Boutique Casa Isabella and take advantage of free full breakfast, a free manager's reception and a terrace. Indulge in a facial, reflexology and a massage at the on-site spa. The on-site restaurant offers breakfast, lunch and dinner. Stay connected with free in-room WiFi, and guests can find other amenities, such as a garden and a library.

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Pool
  • Hot tub
  • Breakfast included
  • Spa
  • Parking included
  • Free Wi-Fi

Room options

View all photos for Suite (Master)

A patio with terracotta tiles, outdoor furniture, and potted plants.

Suite (Master)

  • Sleeps 2
  • 1 King Bed

View all photos for Junior Suite

A room with a stone wall, a door, a bed with white linens, a small table with a basket and bottles, and a chair with a decorative cushion.

Junior Suite

9.4 out of 10
Exceptional
(3 reviews)
  • Sleeps 2
  • 1 Queen Bed

View all photos for Suite

A lush garden with a gazebo, a pool, and a view of distant mountains.

Suite

  • Sleeps 2
  • 1 King Bed
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About the area

Located in Tepoztlán, Hotel Boutique Casa Isabella is in the historical district and in the mountains. Santo Domingo Cultural Museum and Museo de Cuauhnahuac are cultural highlights, and some of the area's activities can be experienced at Las Tazas Thermal Waters and Spa Orlane. Ready for a night out? Consider Jardín Xolatlaco and Bajo La Montaña. Explore all the area has to offer with horse riding and ziplining. Visit our Tepoztlán travel guide
View more Inns in Tepoztlán
Map
Camino Real No. 2, Col. Las Mariposas, Tepoztlán, MOR, 62520

What's nearby

  • A cobblestone street with buildings, a mountain in the background, and a street lamp.
    El Tepozteco National Park
    1 min walk - 0.0 miles
  • A bustling market with colorful pottery and textiles.
    Artisan Market of Tepoztlán
    9 min drive - 4.2 miles
  • Jardín Xolatlaco
    9 min drive - 2.4 miles
  • El Suspiro Tepoztlan
    10 min drive - 5.2 miles
  • Casa Chavela
    13 min drive - 5.9 miles

Getting around

  • Benito Juarez International Airport (MEX)
    93 min drive

Restaurants

  • La Cueva
    8 min drive
  • El Pan Nuestro
    6 min drive
  • Nixte
    7 min drive
  • Mesón Del Valle
    6 min drive
  • Cecina de Yecapixtla Don Poli
    5 min drive

About this property

Hotel Boutique Casa Isabella

  • Upscale boutique inn in the historical district
  • Take advantage of free full breakfast, a free manager's reception and a terrace at Hotel Boutique Casa Isabella. Indulge in a facial, reflexology and a massage at the on-site spa. The on-site restaurant offers breakfast, lunch and dinner. Free in-room WiFi is available to all guests, along with a garden and a library.
  • Other perks include:
    • An outdoor pool
    • Free self-parking
    • Bike hire, a round-trip airport shuttle (surcharge) and express check-out
    • Concierge services, barbecues and luggage storage
  • Room features
  • All guest rooms at Hotel Boutique Casa Isabella have thoughtful touches, such as pillow menus and air conditioning, as well as amenities, such as free WiFi and safes.
  • Extra conveniences in all rooms include:
    • Bathrooms with showers and free toiletries
    • Flat-screen TVs with satellite channels

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Frequently asked questions

Does Hotel Boutique Casa Isabella have a pool?

Yes, this property has an outdoor pool.

Is Hotel Boutique Casa Isabella pet-friendly?

No, only service animals are welcome at the property.

How much is parking at Hotel Boutique Casa Isabella?

Self-parking is free at this property.

What time is check-in at Hotel Boutique Casa Isabella?

Check-in start time: 3:30 PM; check-in end time: 9:00 PM. Early check-in is available for a fee of MXN 600 (subject to availability). Late check-in is available from 11:30 AM to 6:30 PM.

What time is check-out at Hotel Boutique Casa Isabella?

Checkout is at 11:30 AM. Late checkout is available for MXN 900 (subject to availability).

Does Hotel Boutique Casa Isabella provide a shuttle to the airport?

Yes, there's an airport shuttle.

Where is Hotel Boutique Casa Isabella located?

Situated in the historical district, this spa inn is 0.7 mi (1.1 km) from El Tepozteco National Park and within 3 miles (5 km) of Jardín Xolatlaco and Los Venaditos Waterfall. New Tepoztlán Market and Artisan Market of Tepoztlán are also within 6 miles (10 km).

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on selected room rates because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Hotel Boutique Casa Isabella Reviews

9.4

Exceptional

9.6

Cleanliness

9.0

Location

9.6

Staff & service

9.4

Property conditions & facilities
Rating 10 - Excellent. 86 out of 109 reviews
Rating 8 - Good. 17 out of 109 reviews
Rating 6 - Okay. 4 out of 109 reviews
Rating 4 - Poor. 0 out of 109 reviews
Rating 2 - Terrible. 2 out of 109 reviews

Reviews

Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities
The staff was great 👍
Stayed 2 nights in Feb 2024
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Best experience!

An incredible and peaceful experience, it is one of the most beautiful hotels we have stayed. It is surrounded by nature, and a few minutes away from Tepoztlán so you are conveniently away from any city noise.
Stayed 1 night in Oct 2023
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The service is superb, Jorge is a fantastic host. The property needs some maintenance but definitely does not interfere with the overall experience. I will definitely come back next year.
Stayed 2 nights in Dec 2023
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities
Excelente servicio e instalaciones
Stayed 2 nights in Feb 2026
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities
El hotel es muy lindo y el servicio muy bueno
Stayed 2 nights in Feb 2026
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities
El lugar es muy lindo … todos los detalles cuidados , personal super amable y servicial , el concepto de las terrazas para comidas es único, los alimentos con sabor casero y deliciosos. Definitivamente regresaría. Vale la pena lo que se paga.
Stayed 3 nights in Jan 2026
Verified review

8/10 Good

Liked: Staff & service
El personal amable y la comida rica con bonita presentación
Stayed 2 nights in Jan 2026
Verified review

6/10 Okay

Liked: Cleanliness, staff & service
No usamos la alberca, el agua estaba muy fría, tampoco el servicio de Spa. La atención en general es lenta, falta personal
Stayed 1 night in Jan 2026
Verified review

6/10 Okay

Liked: Cleanliness, amenities
El hotel es bonito. Tiene áreas comunes muy buenas y amplias. La habitación es buena. Te sientes algo solo en el hotel, pero las vistas merecen la pena. No nos gustó que al hacer el check-in querían dejar en un papel escrita nuestro número de tarjeta y fecha de caducidad!!! Donde se ha visto eso??? Tb nos sugirieron dejar una propina de 300 pesos por día para repartir entre el personal...se nos hizo raro..... y preferimos ir dejando las propinas al hacer consumos ( meseras, a quien ayudo con la maleta...etc) como suele ser habitual. Pero efectivamente al irnos, después de pagar 3,600$ la noche, se nos solicitó la propina para repartir entre el personal... diciéndonos que era lo habitual allí...se nos hizo muy desagradable y para nosotros motivo de no regresar más, demasiada tensión con eso. Lo mismo le pasó a quien pagó antes de nosotros.... Es como si los huéspedes tuviéramos que estar pagando al personal que allí trabaja... eso deben organizarlo los dueños mejor por favor.
Stayed 1 night in Dec 2025
Verified review

10/10 Excellent

Liked: Cleanliness, property conditions & facilities
Me gustó todo ! ... la arquitectura, la decoracion, los jardines, la recámara, los muebles, la comida, el servicio, la tranquilidad ... es un hotel con un gusto exquisito, lleno de esculturas, arte, antiguedades ... excelente relacion calidad - precio ! ... difícil de superar !
Stayed 1 night in Nov 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

El servicio y la atención es de lo mejor

Habitaciones cómodas y el servicio es muy bueno, la comida es muy rica y siempre están dispuestos a ayudarte en lo que necesites.
Stayed 2 nights in Sep 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excelente lugar para relajarse, personal muy amable y al pendiente
Stayed 2 nights in May 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Todo excelente en realidad no me quejo de la estancia en el hotel ya que es muy tranquilo y en realidad se puede descansar, el único punto negativo es que si está como a 15 min en coche del centro de Tepoztlán y no hay tiendas cerca del hotel para ir caminando
Stayed 3 nights in Apr 2025
Verified review

2/10 Terrible

Liked: Cleanliness, staff & service, property conditions & facilities
Me encantó si volvería
Stayed 1 night in Mar 2024
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
El hotel está muy hermoso y singular. Un ambiente muy cálido. El personal sumamente hospitalario. Perfecto para descansar y relajarte. Muy silencioso. Único punto es que está muy remoto, en medio de la nada.
Stayed 2 nights in Mar 2024
Verified review

8/10 Good

Liked: Staff & service, property conditions & facilities
Hotel muy bonito, siento que le falta a las habitaciones, y un poco de limpieza, la entrada es un poco complicada, siento que esta hecho para solo el descanso, sin salir. Muy buena comida, y buen servicio
Stayed 2 nights in Nov 2023
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Es una propiedad situada en medio de los cerros con una vista maravillosa, las instalaciones magníficas, las habitaciones están perfectas para descansar, un lugar excepcional para relajarse y disfrutar La Paz y quietud
Stayed 1 night in Oct 2023
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Es un lugar para relajarse y olvidarse del estrés, fue una grata sorpresa, ya que no sabíamos cómo era, pero sin dudar regresaremos y más días.
Stayed 1 night in Apr 2023
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excelente
Stayed 4 nights in Mar 2023
Verified review

6/10 Okay

Liked: Cleanliness, staff & service
El hotel necesita mantenimiento urgente en las áreas comunes, la alberca deja mucho que desear, urge que arreglen el veneciano tanto en alberca como en jacuzzi, las sillas tejidas necesitan ser reparadas. El costo del hotel es de lujo y lo que se espera es un espacio impecable
Stayed 2 nights in Mar 2023
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Me gustó la tranquilidad del lugar y la paz en todo momento Ojalá tuvieran servicio de alimentos después de las 9 de la noche
Stayed 2 nights in Feb 2023
Verified review

6/10 Okay

Liked: Cleanliness, room comfort

Precio elevado

Precio elevado para el tipo de oferta y ubicación.
Stayed 2 nights in Dec 2022
Verified review

10/10 Excellent

Liked: Cleanliness
The place is nice, Jorge made it better. The property needs urgent maintenance. The jets in the jacuzzi don`t work properly, there are many spots in the pool that have to be fixed and also some of the furniture needs replacement. Having the restroom inside the room, without a door is not a good idea.
Stayed 2 nights in Oct 2022
Verified review

8/10 Good

Liked: Staff & service, property conditions & facilities, room comfort

Volvería a repetir la estancia 100%

El hotel está muy bonito y diferente, tiene como pasadizos que hacen te pierdas en un laberinto de arquitectura muy padre. Lo único que no me gusto es la habitación y la alberca, les hace falta mantenimiento. De ahí en fuera los restaurantes, la música y el concepto me encantaron. Definitivamente me volvería a quedar ahí.
Stayed 1 night in Mar 2022
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I really like the property is beautiful and very confortable! The service is very attentive and courteous. I didn't like that it's far from downtown, it's about15-20 minutes driving.....
Stayed 3 nights in Mar 2022