Ratings based on 323 Verified Reviews

They paid and stayed. We double-checked.
4.7 out of 5
95% of guests recommend
4.8 Room cleanliness
4.8 Service & staff
4.6 Room comfort
4.7 Hotel condition
Expedia Verified Reviews
They paid and stayed. We double-checked.
3out of 5
by A verified traveller from drome

Hotel agréable. loin de la plage.Personnel super

Posted 18-Sep-2016
Pros: Les piscines et la tres grande gentillesse du personnel
Cons: Les buffets.
Hotel agréable mais pas d'un niveau 5 etoiles. Un peu trop loin des plages. Chambre agréable mais mal située,au dessus d'une rue bruyante....nous avons eu l'impression d'etre relégués au bout du monde malgré le choix d'une chambre supérieure.... Buffets copieux mais quelconques et mal présentes.
5out of 5
by A verified traveller

Posted 11-Sep-2016
The hotel was very nice and we felt very comfortable there. Would stay again.
5out of 5
by A verified traveller from F, London

Perfect small luxury hotel for families

Posted 04-Sep-2016
Great, small luxury hotel that is very family friendly. Great pools that pass the premium sun lounger test. The hotel is comfy, easy and perfect for a 4-7 night break. The food is great quality, we ended up having the Buffet 4 nights out of 7 for ease and it is much better than anything you will find for miles. There isn't much around but it's perfect for the long sunny relaxing days. Playa deal duque is nice, there are a couple of nice restaurants, but that's about it and it's a 15 min hilly walk in the heat (our little one was not keen). Recommend A whale watching trip, other than that enjoy the lovely hotel.
5out of 5
by A verified traveller from Madrid

Hotel maravilloso

Posted 31-Aug-2016
Pros: El servicio del personal
Cons: Necesitaría que pusieran una escalera mecánica que le comunicara con la playa
Location: Buena ubicación
Vacaciones perfectas. Buen servicio. El personal es inmejorable.
5out of 5
by A verified traveller from milano

ottimo hotel

Posted 31-Aug-2016
Pros: tutto
Cons: davvero nessuno
ottima struttura costituita da un complesso centrale e una rete di villette indipendenti. non è sulla spiaggia, ma in posizione più elevata rispetto al mare che si raggiunge a piedi con un percorso discesa-salita di ca. 1,5 km. gode di una vista eccezionale, la migliore della zona, regalando tramonti spettacolari. servizi e struttura di grande qualità coerenti con il posizionamento 5 stelle L.
5out of 5
by A verified traveller

Relaxing Holiday

Posted 26-Aug-2016
Pros: Plenty to offer and great kids club.
Cons: WiFi kicks out when you move around the hotel?
Location: Out of the way only 10 minute walk in the main areas, but nice and relaxing.
Great staff and lovely hotel. Great range of pools and the food was excellent.
4out of 5
by A verified traveller

Calm oasis

Posted 20-Aug-2016
Pros: Peaceful, good location up from the beach so benefitting from a nice breeze.
Cons: A shorter route down to the beach from the back of the hotel would be good, as would a small shop selling basic groceries (water etc).
Pleasant hotel with spacious rooms and friendly staff. Reasonably large but never felt crowded and whole space well looked after. Buffet food was tasty and a good range provided.
5out of 5
by A verified traveller from Aberdeen

Great Family Hotel

Posted 16-Aug-2016
Pros: Quiet, clean and friendly hotel. Pools great for children and because of the separation there is no feeling of overcrowding.
Cons: The service was really excellent, the only thing I could suggest would be more children's entertainment in the evening
Location: Aqualand is close by and the dolphin experience was worth the additional money. Only downside is the salt water in the park.
We gad a wonderful 10 night stay at this lovely hotel. The only downside is that it is at the top of a hill but the hotel itself was marvellous and the hill would not be enough to stop us staying there again. A short walk to the beach, a nice walk to La Caletta and handy for beach front restaurants for an evening meal. All of the staff were exceptionally friendly and very good with the children (especially Moises). Would highly recommend a stay at this hotel.
5out of 5
by A verified traveller

Sehr schönes, gemütliches Hotel

Posted 15-Aug-2016
Es waren sehr schöne und erholdame Ferien. Das ganze Personal im Hotel war sehr freundlich und aufmerksam
3out of 5
by A verified traveller from manchester

Nice hotel - not particularly child friendly

Posted 14-Aug-2016
Booked a last minute holiday here in August. The hotel was nice but wasn't the best if you had children. There was a kids club during the day but not much in the way of entertainment in the eve ( for either adults or children - live music only). Even though there is a designated adults only pool we were not allowed to use our inflatable in the other main pools . We could only use it in the children's pool which was tiny and only waist high - no good for older kids. Of course we only found this out after buying one from the hotel shop! There were some games in the salon but we couldn't put together a whole set of anything (dominoes chess etc). Many of the pieces were missing. You would think a so called 5 star would do better than that. Food was good and staff were nice. It strikes me as a hotel that should be for adults only but tolerates children. We had a nice time but much better in the iberostar anthelia down the road which is much better for families.