Ratings based on 309 Verified Reviews

They paid and stayed. We double-checked.
4.7 out of 5
95% of guests recommend
4.8 Room cleanliness
4.8 Service & staff
4.7 Room comfort
4.7 Hotel condition
Expedia Verified Reviews
They paid and stayed. We double-checked.
5out of 5
by A verified traveller

Very nice hotel. Staff excellent and very helpful

Posted 27-Jul-2016
Stayed with our 3 year old. Staff excellent, very friendly, and very helpful. English man checked us in and was rude about us being Expedia bookers-you dint get the a la carte dining with Expedia apparently! We stayed in junior suite which was beautiful. Hotel itself was faultless. Pools were very clean and great for kids. Get a sun lounger in a good spot early. Food was fantastic with a different theme each night, the seafood night was superb. The kids club was excellent, under 4 you have to stay with them but they can still go and the activities were really varied. Only slight negative was the entertainment in the evening was very same-y. Acoustic guitar and singing, no big shows or great kids entertInment which if your used to with luxury 5 stars you will not have here. That said there are other things to do like walking around the town which is lovely at night. We loved this hotel and met lots of really nice people. Try it out. We have high expectations of 5 star all inclusives and this is different but it was excellent x
5out of 5
by A verified traveller from Granada

Posted 25-Jul-2016
Buffet magnífico. Muchísima variedad de comida y de muy buena calidad: diferentes tipos de pan, embutidos, tortitas, bollería, batidos, zumos... Las habitaciones estan muy bien. Muy limpias y ordenadas. Por la tarde entra una camarera y deja bombones. Si solo vas en alojamiento y desayuno y un día quieres cenar en el buffet, es muy caro: 35€. Preferible sería entonces el servicio de habitaciones (que tampoco es barato) Igual ocurre si tienes sed: un botellín de agua: 2,60€ Las piscinas estan muy bien. Hay una que es sólo para adultos y me parece un detalle muy feo que no dejen bañarse a los niños para garantizar la tranquilidad de los adultos, cuando luego estan bañándose adultos que juegan a salpicarse, a saltar... Sin embargo en las tumbonas de alrededor de esa piscina "de adultos" si pueden estar los niños. Curioso. Para coger una tumbona hay que madrugar, ni os cuento ya para una cama. Estuvimos cuatro adultos y dos niños con dos tumbonas y nos las íbamos turnando. Cuando haces el check out q es a las 12, puedes seguir en el hotel hasta que quieras y reservar una habitación de cortesía para cambiarte o ducharte cuando decidas irte. Me resultó muy gracioso que la monitora de aqua gym hacía el entrenamiento la mayor parte del tiempo sentada en un taburete y dando indicaciones a las personas de dentro de la piscina... En lugar de acompañar a la gente. En fin. Salvo pequeños detalles, el hotel está muy bien. Eso si, no está en la playa. Es una tercera línea más o menos.
5out of 5
by A verified traveller from Roma


Posted 18-Jul-2016
Pros: Arredi, stanze, pulizia, personale
Cons: Non saprei.
Location: Posizione invidiabile. Spiaggia Del Duque molto bella e servizi e shopping nella zona molto invitante.
Ho scelto questo hotel dopo aver letto le recensioni su TripAdvisor. Viaggiando con dei bambini e con anche due persone anziane cercavo qualcosa che accontentasse entrambi. Devo dire che sono perfettamente soddisfatto della scelta avendo riscontrato tutto quegli aspetti positivi dei quali avevo letto. L'albergo è in ottima posizione (nella zona a mio avviso più bella) e seppure in posizione appartata è comunque a pochi passi da tutti i principali punti di interesse. Stanze ed arredi sono particolarmente curati così come anche la gestione dell'albergo in genere merito soprattutto del personale estremamente gentile e sempre disponibile. Unica pecca mio figlio più piccolo ha lasciato su un tavolo cappellino, occhiali e orologio Swatch e, al pomeriggio, ci è stato riconsegnato tutto tranne l'orologio (di modesto valore ovviamente essendo uno Swatch). Pazienza. Questo ovviamente non inficia l'eccellente giudizio sull'albergo che ho trovato meglio ancora di quanto avevo letto e pensavo.
5out of 5
by A verified traveller

Posted 17-Jul-2016
Brilliant stay..we were upgraded to a villa with jacuzzi... everything and everyone very helpful.. definitely recommend
5out of 5
by A verified traveller from Shropshire UK

Lovely place to stay.

Posted 13-Jul-2016
Pros: Everything!
Cons: ...parents who chose to ignor the signs regarding "Adults Only" pool, its actually for safety too, lots of child friendly ones.
Location: Good location, just a bit hilly,beautiful beach and shopping close by, walk all the way to Los Christianos if you like.
What a lovely place to stay, we have been going to Tenerife for 11 years and its work and pleasure for us, we found the hotel and staff very friendly and everything was just so easy, comfortable and plenty of room for everyone. The choice of food at any time of day is very good and never had an unpleasant one. I would have no problem coming back, in fact...would love to tomorrow...blighty weather!:0)
4out of 5
by A verified traveller

Nettes Hotel in guter Lage von Costa Adej

Posted 07-May-2016
Pros: Die Kinderfreundlichkeit.
Nettes, ruhiges Hotel in guter Lage von Costa Adeje. Sehr aufmerksames Personal, sehr kinderfreundlich. Gutes und üppiges Frühstücksbüffet.
5out of 5
by Bo from Kent UK

Great hotel to stay

Posted 27-Apr-2016 on Hotels
It is a great hotel with fantastic facility and friendly staffs. Really enjoyed my stay with my wife and three years old son.
4out of 5
by A verified traveller from Twickenham, UK

Great stay during April school break

Posted 15-Apr-2016
Pros: Well kept relaxing hotel We had a beautiful room Heated pools - great for kids 10 min walk toa beautifl beach Breakfast and buffet were great
Cons: I was happy with everything actually (shocked myself!) - I noramlly find fault in everything.
Location: Located 10 min walk from a lovely promenand with aquite afew restaurants. The reastarunts are sea front and looked like they belonged to hotels.
I am very picky and tend to always find fault with most 5 star hotels I stay at. This is my second visit to Tenerife ( family of three - two adults and a 6 y.o). We stayed at Ritz Carlton Abama last year and this year we stayed at La Plantacione Vincci in beautiful Costa Adedje. I loved Ritz Carlton last year and thought would look into going back there bu actually I love d my stay at Vincci even more! We went skiing in Feb and really were looking for some not very expensive (yet 5 star!) holiday in Costa Adedje. I was looking at bookign Abama but it was way too expensive. Our friends have booked Vincci , which I for some reason did not come across before and sent us a link - it looked nice in the pictures and the deal was great - got a good deal on Expedia flight +hotel alf board for a superior sea view room so we went ahead. About 20 min transfer from the airport , which is great. The hotel is beautiful and has a great collonial feel about it. check in was quick and we got upgraded to a suit (room 117 ) which was superb - big, two poster "princess" (as my son called it) bed, beautiful view! There are 4 pools (2 heated - 31C and 27 C), plenty of sun lounges at 9am, great breakfast. Evening meal buffet was amazing - we never go for a buffer as my partner is very snobbish about it but this really worked. Beautifully set up, gorgeous food , so much veriety, fresh grill every day. Rooms tied up in the morning , the same made. 10 min walk to a anice beach.
5out of 5
by Jon from Oslo

Flott ferie i perfekte omgivelser.

Posted 13-Apr-2016 on Hotels
Flott opphold på hotell med hyggelig betjening.God service.Svært innholdsrik frokost og fantastisk utsikt. Flott bassengområde. Eneste minus er at det ikke går ann å lage kaffe/ te på rommet.
5out of 5
by Ulrich from Witten

schon zum dritten Mal wohlfühlen

Posted 09-Apr-2016 on Hotels
Das Hotel bietet in schöner Lage viel Komfort und sehr freundlichen Service.