Title: Fairmont Heritage Place, Franz Klammer Lodge Reviews, Deals & Photos 2026 - Expedia.co.uk [See all properties](http://www.expedia.co.uk/Hotel-Search?regionId=&adults=2&children=&sort=RECOMMENDED&useRewards=false&semdtl=&userIntent=&vip=false) Aparthotel # Fairmont Heritage Place, Franz Klammer Lodge Family-friendly slopeside fun with downhill skiing ## Photo gallery for Fairmont Heritage Place, Franz Klammer Lodge ![Front of property - Fairmont Heritage Place, Franz Klammer Lodge (Telluride)](https://images.trvl-media.com/lodging/2000000/1330000/1327400/1327353/253934e9.jpg?impolicy=resizecrop&rw=598&ra=fit) ![LCD TV, fireplace, DVD player, iPod dock - Fairmont Heritage Place, Franz Klammer Lodge (Telluride)](https://images.trvl-media.com/lodging/2000000/1330000/1327400/1327353/6d86b0ad.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Exterior - Fairmont Heritage Place, Franz Klammer Lodge (Telluride)](https://images.trvl-media.com/lodging/2000000/1330000/1327400/1327353/4be5ec76.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Lounge - Fairmont Heritage Place, Franz Klammer Lodge (Telluride)](https://images.trvl-media.com/lodging/2000000/1330000/1327400/1327353/773d0189.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Lobby - Fairmont Heritage Place, Franz Klammer Lodge (Telluride)](https://images.trvl-media.com/lodging/2000000/1330000/1327400/1327353/8654d50f.jpg?impolicy=resizecrop&rw=297&ra=fit) - Overview - Location - Prices - Amenities - Policies The Fairmont Heritage Place, Franz Klammer Lodge sits in central Telluride with ski-in/ski-out convenience and mountain panoramas. Guests recover from outdoor adventures with a body wrap at Himmel Spa or strengthen with yoga classes in the round-the-clock health club. ## Reviews 9.6 Exceptional ## Popular amenities - Pool - Hot tub - Free airport shuttle - Kitchen - Washing machine - Dryer £1,450 includes taxes & fees 16 Jan - 17 Jan ## Room options ### Check availability for these dates Tonight [Jan 15 - Jan 16](https://www.expedia.co.uk/Hotel-Search?startDate=2026-01-15&endDate=2026-01-16&selected=1327353&PinnedHotelID=1327353&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-01-15&endDate=2026-01-16&selected=1327353&PinnedHotelID=1327353&HadPinnedHotel=true®ionId=-1&adults=2) Tomorrow [Jan 16 - Jan 17](https://www.expedia.co.uk/Hotel-Search?startDate=2026-01-16&endDate=2026-01-17&selected=1327353&PinnedHotelID=1327353&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-01-16&endDate=2026-01-17&selected=1327353&PinnedHotelID=1327353&HadPinnedHotel=true®ionId=-1&adults=2) This weekend [Jan 16 - Jan 18](https://www.expedia.co.uk/Hotel-Search?startDate=2026-01-16&endDate=2026-01-18&selected=1327353&PinnedHotelID=1327353&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-01-16&endDate=2026-01-18&selected=1327353&PinnedHotelID=1327353&HadPinnedHotel=true®ionId=-1&adults=2) Next weekend [Jan 23 - Jan 25](https://www.expedia.co.uk/Hotel-Search?startDate=2026-01-23&endDate=2026-01-25&selected=1327353&PinnedHotelID=1327353&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-01-23&endDate=2026-01-25&selected=1327353&PinnedHotelID=1327353&HadPinnedHotel=true®ionId=-1&adults=2) ### View all photos for Luxury Apartment, 2 Bedrooms, Non Smoking (Residence) ![Premium bedding, down duvets, pillow-top beds, in-room safe](https://images.trvl-media.com/lodging/2000000/1330000/1327400/1327353/0a4499f3.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Luxury Apartment, 2 Bedrooms, Non Smoking (Residence) ### Highlights Patio Separate dining area Separate sitting area Fireplace Heating Free rollaway/extra beds Free cots/infant beds Kitchen - 1400 sq ft - 2 bedrooms - Sleeps 6 - 2 King Beds and 1 Double Sofa Bed ### View all photos for Luxury Apartment, 3 Bedrooms, Non Smoking (Residence) ![Premium bedding, down duvets, pillow-top beds, in-room safe](https://images.trvl-media.com/lodging/2000000/1330000/1327400/1327353/0a4499f3.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Luxury Apartment, 3 Bedrooms, Non Smoking (Residence) ### Highlights Patio Separate dining area Separate sitting area Fireplace Heating Free rollaway/extra beds Free cots/infant beds Kitchen - 1800 sq ft - 3 bedrooms - Sleeps 8 - 2 King Beds, 1 Queen Bed and 1 Double Sofa Bed ![Mod logo](https://a.travel-assets.com/pricing-claim/sparkle_dark.svg) Sign in to view eligible discounts and perks. More rewards for more adventures! [Sign in](https://www.expedia.co.uk/login?ckoflag=0&uurl=e3id%3Dredr%26rurl%3D%2FTelluride-Hotels-Fairmont-Heritage-Place.h1327353.Hotel-Information)[Sign up, it's free](https://www.expedia.co.uk/signup?enable_registration=true&uurl=e3id%3Dredr%26rurl%3D%2FTelluride-Hotels-Fairmont-Heritage-Place.h1327353.Hotel-Information) ## About the area Located in Telluride, Fairmont Heritage Place, Franz Klammer Lodge is connected to the convention centre. Telluride Ski Resort and Ouray Hot Springs Pool are worth checking out if an activity is on the agenda. Take in the nearby slopes with cross-country skiing and snowboarding, or try out other outdoor activities such as ice skating and snowmobiling. [Visit our Telluride travel guide](https://www.expedia.co.uk/Telluride.dx180056) [View more Aparthotels in Telluride](https://www.expedia.co.uk/Telluride-Apart-Hotels.d180056-aaApartHotels.Travel-Guide-Accommodation) ![Map](https://maps.googleapis.com/maps/api/staticmap?&size=660x330&map_id=3b266eb50d2997c6&zoom=13&markers=icon:https%3A%2F%2Fa.travel-assets.com%2Ftravel-assets-manager%2Feg-maps%2Fproperty.png%7C37.93731%2C-107.84655&channel=expedia-HotelInformation&maptype=roadmap&scale=1&key=AIzaSyCYjQus5kCufOpSj932jFoR_AJiL9yiwOw&signature=3S2Z-kEZpFcgL7Y9W8vtA7vEIOg=) 567 Mountain Village Blvd., Telluride, CO, 81435 ### What's nearby - Telluride Ski Resort \- 1 min walk \- 0.0 miles - Telluride Ski and Golf Club \- 2 min walk \- 0.1 miles - Mountain Village Gondola Station \- 2 min walk \- 0.1 miles - The Peaks \- 3 min walk \- 0.2 miles - Boomerang \- 12 min walk \- 0.7 miles ### Getting around - Silverton Station - 54 min drive - Telluride, CO (TEX-Telluride Regional) - 15 min drive ### Restaurants - ‪Tracks Café & Bar - ‬1 min walk - ‪The Hotel Telluride - ‬13 min drive - ‪Tomboy Tavern - ‬1 min walk - ‪Altezza - ‬8 min walk - ‪La Piazza del Villagio Ristorante - ‬8 min walk ## About this property ### Fairmont Heritage Place, Franz Klammer Lodge Family-friendly slopeside fun with downhill skiing Ski into Fairmont Heritage Place, Franz Klammer Lodge, where you can enjoy a drink at the bar/lounge and comforts including an outdoor pool and a full-service spa. Each apartment boasts a fireplace and a jetted bath, while also providing free WiFi, free wired Internet and an LCD TV with satellite channels. Guests will find a kitchen with a fridge, a stovetop, a microwave and a dishwasher. Housekeeping is available on request. Fairmont Heritage Place, Franz Klammer Lodge offers 63 accommodations with fireplaces and iPod docking stations. Rooms open to patios. This accommodation offers separate sitting areas and includes dining tables. Pillowtop beds feature down duvets and premium bedding. LCD televisions come with premium satellite channels and DVD players. Accommodation at this 4-star aparthotel has kitchens with full-sized fridge/freezers, stovetops, microwaves and separate dining areas. Bathrooms include a separate bath and shower with in-room jetted baths, bathrobes, slippers and designer toiletries. Guests can surf the web using complimentary wired and wireless Internet access. Business-friendly amenities include desks and complimentary newspapers, as well as telephones; local and long-distance calls are complimentary (restrictions may apply). Additionally, rooms include washers/dryers and a safe. Hypo-allergenic bedding, change of towels and change of bedsheets can be requested. Housekeeping is provided on a daily basis. A 24-hour health club and complimentary bicycles are featured at the aparthotel. 5 hot tubs are on site along with an outdoor pool. Other recreational amenities include ski-in/ski-out access, a sauna and a fitness centre. The recreational activities listed below are available either on-site or nearby; fees may apply. Himmel Spa has massage/treatment rooms. Services include facials, body wraps, body scrubs and body treatments. The spa is equipped with a sauna and a hot tub. A variety of treatment therapies are provided, including aromatherapy, Ayurvedic and thalassotherapy. 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Cross-country skiing nearby - Downhill skiing on site - Ski area nearby - Ski equipment rentals - Ski lessons nearby - Ski lifts nearby - Ski passes - Ski runs nearby - Ski storage - Ski-in/ski-out access - Snowboarding nearby ### Pool/Spa - 5 hot tubs - Aromatherapy - Ayurvedic treatments - Body scrubs - Body wraps - Facials - Full-service spa - Massage - Outdoor pool - Pool loungers - Pool umbrellas - Sauna - Spa treatment rooms - Steam room - Thalassotherapy ### Internet - Available in the apartment: Free WiFi and wired internet - Available in some public areas: Free WiFi and wired internet ### Parking and transport - Electric car charging station on site - Height restrictions apply for on-site parking - 24-hour free return airport shuttle on request - Free self parking on site - Free covered valet parking on site - Limited on-site valet and self parking - Wheelchair-accessible parking available ### Family friendly - Childcare (surcharge) - Children stay free (see details) - Children's club (surcharge) - Children's games - Free cot - Highchair - Playground - Stroller - Supervised activities for children (surcharge) ### Kitchen - Blender - Coffee/tea maker - Cookware, dishware, and utensils - Dishwasher - Freezer - Full-sized refrigerator/freezer - Hob - Ice maker - Microwave - Paper towels - Toaster ### Dining - A bar/lounge - Coffee and tea in common areas - Dining table - Free manager's reception (select days) ### Bedrooms - Down comforter - Free rollaway/extra bed - Hypo-allergenic bedding - Pillowtop mattress - Premium bedding ### Bathroom - Designer toiletries - Dressing gowns - Hair dryer - Jetted bathtub - Separate bathtub and shower - Slippers - Towels provided ### Living spaces - Dining table - Fireplace - Living room - Separate dining area - Separate sitting area ### Entertainment - DVD player - IPod dock - LCD TV with premium satellite channels ### Outdoor areas - Barbecue grill - Patio - Terrace ### Laundry - Dry cleaning/laundry service - Laundry facilities - Washer/dryer ### Work spaces - 24-hour business centre - Computer station - Desk - Meeting room ### Comfort - Ceiling fan - Heating ### Pets - Pet friendly - Welcoming dogs only - 2 pets total - Fee: USD 25 per pet per day (maximum USD 20 per stay) - Service animals exempt from fees - Pets allowed in specific rooms - Food and water bowls ### Suitability/Accessibility - If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking. - Assistive listening devices - Hand-held showerhead - Handrails in stairways - Lift - Pool hoist on site - Portable shower seat - Stair-free path to entrance - Visual alarms in hallways - Wheelchair accessible (may have limitations) - Wheelchair-accessible concierge desk - Wheelchair-accessible parking - Wheelchair-accessible path to lift - Wheelchair-accessible pool - Wheelchair-accessible registration desk - Wheelchair-accessible spa - Wheelchairs on site - Smoke-free property ### Services and conveniences - 24-hour front desk - ATM - Change of bedsheets (on request) - Change of towels on request - Concierge services - Daily housekeeping - Free daily newspapers - Free local calls - Free long-distance calls - Gift shop/newsstand - Hair salon - Iron/ironing board - Luggage storage - Multilingual staff - Phone - Porter/bellhop - Safe - Safe at front desk - Tour and ticket assistance - Vending machine - Wedding services ### Location highlights - Connected to a convention centre - In the city centre - In the mountains ### Things to do - 24-hour health club - Arcade/game room - Billiards/pool table - Children's club - Downhill skiing - Free bicycle rentals - Gym - Hiking/biking trails - Mountain biking - Pilates classes - Ski equipment rentals - Ski passes - Ski storage - Ski-in/ski-out access - Snow sports gear - Supervised activities for children - Yoga classes - Ecotours nearby - Fishing nearby - Golf lessons nearby - Golfing nearby - Hiking/biking trails nearby - Horseback riding nearby - Ice skating nearby - Kayaking nearby - Rafting nearby - Rock climbing nearby - Sledding nearby - Snowmobiling nearby - Snowshoeing nearby ### Safety features - Carbon monoxide detector (host has indicated there is a carbon monoxide detector on the property) - Smoke detector (host has indicated there is a smoke detector on the property) - Fire extinguisher ### General - 1 building - 5 floors - 63 units - At least 10% of profits reinvested in community and sustainability - At least 80% lighting from LEDs - Banquet hall - Bed sheets changed on request - Biodegradable coffee stirrers available - Biodegradable drinking straws available - Cleaning products are eco-friendly - Comprehensive recycling policy - Double-glazed windows - Electric car charging station - Energy-saving switches in guestrooms - Free bicycle rentals - Housekeeping (on request) - Local artist showcase - Locally-owned and organised tours and activities - No plastic coffee stirrers - No plastic drinking straws - No plastic soft drink bottles - No plastic water bottles - Reusable cups - Reusable tableware - Towels (changed on request) ## Policies ### Check-in Check-in start time: 4:30 PM; check-in end time: midnight Late check-in subject to availability Minimum check-in age - 18 ### Check-out Check-out before 10 AM Contactless check-out ### Special check-in instructions This property offers transfers from the airport; guests must contact the property with arrival details before travel, using the contact information on the booking confirmation Guests will receive an email within 2 weeks before arrival with check-in instructions; front desk staff will greet guests on arrival at the property Information provided by the property may be translated using automated translation tools ### Renovations and closures The property is closed during April, May, October and November. ### Access methods Staffed front desk ### Pets Pets are allowed for an extra charge of USD 25.00 per pet, per day (maximum USD 20.00 per stay) Service animals are welcome, and are exempt from fees Welcoming dogs only 2 total pets Specific rooms only, restrictions apply; pet-friendly rooms can be requested by contacting the property on the number on the booking confirmation Food and water bowls are available ### Children and extra beds Children are welcome Children up to the age of 18 years can stay for free if using existing beds when occupying the parent or guardian's room Free rollaway/extra beds! Free cots are available on request at the property ### Payment types at the property ## Important information ### Optional extras - Pet fee: USD 25.00 per pet, per day (maximum USD20.00 per stay) - Service animals are exempt from fees The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change. ### You need to know This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. Extra-person charges may apply and vary depending on property policy Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed This property accepts credit cards and debit cards; cash is not accepted Host has indicated that there is a carbon monoxide detector on the property Host has indicated that there is a smoke detector on the property Safety features at this property include a fire extinguisher This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room This property is professionally cleaned If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with UK consumer law, property booking services are not subject to the right of withdrawal. ### We should mention Parking height restrictions apply Children under 16 years old are not allowed in the spa without adult supervision This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly) ### Property is also known as Fairmont Heritage Franz Klammer Lodge Fairmont Heritage Place Franz Klammer Fairmont Heritage Place Franz Klammer Lodge Fairmont Heritage Place Franz Klammer Lodge Telluride Fairmont Heritage Place Franz Klammer Telluride Franz Klammer Fairmont Heritage Place Franz Klammer Hotel Telluride Fairmont Telluride Telluride Fairmont Fairmont Heritage Place Franz Klammer Lodge Fairmont Heritage Place, Franz Klammer Lodge Telluride Fairmont Heritage Place, Franz Klammer Lodge Aparthotel ## Frequently asked questions ### Does Fairmont Heritage Place, Franz Klammer Lodge have a pool? ### How much does it cost to stay at Fairmont Heritage Place, Franz Klammer Lodge? ### Is Fairmont Heritage Place, Franz Klammer Lodge pet-friendly? ### How much is parking at Fairmont Heritage Place, Franz Klammer Lodge? ### What time is check-in at Fairmont Heritage Place, Franz Klammer Lodge? ### What time is check-out at Fairmont Heritage Place, Franz Klammer Lodge? ### Does Fairmont Heritage Place, Franz Klammer Lodge provide a shuttle to the airport? ### Where is Fairmont Heritage Place, Franz Klammer Lodge located? ## Have a question? Beta Get instant answers with AI powered search of property information and reviews. Ask a question ## Reviews ## Fairmont Heritage Place, Franz Klammer Lodge Reviews 9.6 ### Exceptional All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.[More information](https://www.expedia.co.uk/lp/b/content-guidelines) ### 9.8 Cleanliness ### 10 Location ### 9.8 Staff & service ### 9.6 Property conditions & facilities 10 - Excellent 81 8 - Good 10 6 - Okay 3 4 - Poor 2 2 - Terrible 0 ## Reviews ### 10/10 Excellent #### Priya 22 Oct 2025 Liked: Cleanliness, communication Great property - great service. We enjoyed our stay here very much. Great views from the room. ##### Priya Stayed 4 nights in Aug 2025 ### 10/10 Excellent #### Emily 17 Sept 2025 Liked: Cleanliness, amenities, property conditions & facilities, communication Our second time staying here - the perfect spot! The staff was very accommodating and helpful. We will be back! ##### Emily Stayed 4 nights in Sep 2025 ### 10/10 Excellent #### Elizabeth 8 Sept 2025 Liked: Cleanliness, amenities, property conditions & facilities, communication The indoor outdoor pool was really nice and being close to the Gondola was great. The room was very clean and very nice. The bed was really comfortable. ##### Elizabeth Stayed 3 nights in Sep 2025 ### 10/10 Excellent #### paulina 22 Feb 2025 Liked: Cleanliness, amenities, property conditions & facilities, communication Great place to stay with the kids and very easy access to ski school and slopes ##### paulina Stayed 4 nights in Feb 2025 ### 10/10 Excellent #### Alana 23 Jan 2025 Liked: Cleanliness, amenities, property conditions & facilities Great Location and Great Staff! ##### Alana Stayed 4 nights in Jan 2025 ### 6/10 Okay #### lisa 2 Sept 2025 Liked: Communication very dated furnishings ##### lisa Stayed 4 nights in Jul 2025 ### 8/10 Good #### Sharon 18 Jul 2025 Liked: Cleanliness, amenities, property conditions & facilities, communication Lovely stay in Telluride at the Fairmont. Only negative was no air conditioning which I was not aware of in advance. ##### Sharon Stayed 4 nights in Jul 2025 ### 10/10 Excellent #### Vandana 8 Aug 2025 Liked: Cleanliness, amenities, property conditions & facilities, communication Everything about the place was great, but I did miss having air conditioning. The area offers a wide variety of food options suitable for all age groups. They even have an oxygen bar available, which can be helpful if you experience any breathing difficulties due to the high altitude. The scenic beauty here is simply unbeatable! ##### Vandana Stayed 3 nights in Aug 2025 ### 10/10 Excellent #### George M 15 Jan 2025 Liked: Cleanliness, room comfort, communication #### Great Place with a phenomenal location. A great Choice to stay with Friends and Family. You cant beat the location. ##### George M Stayed 3 nights in Nov 2024 ### 10/10 Excellent #### Shahin 6 Feb 2025 Liked: Cleanliness, amenities, property conditions & facilities, communication Great location and an incredible property with fantastic, caring and friendly staff! From the time we arrived at the airport to our departure time, the team was very helpful and nice. ##### Shahin ### 10/10 Excellent #### valerie 4 Jan 2025 Liked: Cleanliness, property conditions & facilities Great location. Clean unit and well stocked kitchen. Great spa! ##### valerie Stayed 5 nights in Dec 2024 ### 10/10 Excellent #### Farah 6 Oct 2024 Liked: Cleanliness, room comfort, communication Outstanding stay with all amenities. Parking garage was hard to find and so was the reception lobby. ##### Farah Stayed 1 night in Oct 2024 ### 10/10 Excellent #### Richard 30 Jun 2024 Liked: Cleanliness, room comfort, communication #### Beautiful Telluride condo We loved our condo. The view of the mountains and village below were spectacular! We will definitely be back! ##### Richard Stayed 3 nights in Jun 2024 ### 8/10 Good #### TRACY 1 Sept 2023 Liked: Cleanliness, amenities, property conditions & facilities, communication Room was very nice. Communications, happy hour were great but no a/c was a little painful. Car ride was awesome! ##### TRACY ### 6/10 Okay #### Bentley 1 Oct 2025 Liked: Cleanliness, room comfort, communication check in was quick and valet were friendly. there was no wait ever when we needed our vehicle. the pillows were really weak, but the beds were comfy. the steam room was out of service and when one pays close to a grand nightly and counts on all amenities to be operational and usable, it’s really frustrating when they aren’t. we asked for some essential oils so that we could use them in our stream shower, since we couldn’t use the hotel steam room, but they were not accommodating in the least, & offered to sell some to us. how cheap! it demonstrates how little customer service matters to them. the outdoor hot tub was never above 100, which is also disappointing. especially when it’s really cold out. hot tubs should be at 102-106\. we mentioned this, and asked them to turn the temp up, but were told they’d let engineering know, but i doubt they did, bc it takes little time to heat up a few degrees & it was 99 degrees the next time we went to enjoy it. due to the fact that the establishment didn’t value us as guests, we would certainly stay elsewhere in the future. ##### Bentley Stayed 3 nights in Sep 2025 ### 4/10 Poor #### Debra 15 Aug 2023 Liked: Communication Disliked: Property conditions & facilities Our unit was far inferior to the usual Fairmont standard. Furnishings were shabby and very dated, and there was black mold in our shower. I won't stay at a Fairmont again - apparently I can't rely on their reputation to give me a good travel experience. ##### Debra Stayed 4 nights in Aug 2023 ### 10/10 Excellent #### John 5 Jun 2023 Liked: Amenities, property conditions & facilities, communication Loved the area. Room had a hair in bathtub otherwise eating been hiring. Some asteroid in hallway needed repair, like wood corner trim. The game room was a great addition for those with kids. Valet crew was great and eager to help. I know they work on tips but it never felt like that was their goal. They were learning your name even if your stay was short. Would recommend and stay again. Pretty expensive to see some of the older pieces in hallway, and room not updated but I get it. JH ##### John Stayed 2 nights in Jun 2023 ### 8/10 Good #### Joan 27 Aug 2024 Liked: Cleanliness, room comfort #### Questionable concierge service Upon arrival at parking garage we we greeted, both men very great. One offered us a tour of the hotel, which I advise everyone to take. He was very friendly and did an exceptional job. We were early and went to town for lunch. Check in is at 4:30 and we arrived back at 3:45\. We went to the concierge’s desk to see if our room was ready and we’re informed checkin wasn’t till 4:30\. I found her very condescending and rude. My son went back to the garage to see if he could get the kids swimsuit. He ran into the gentleman who had given us the tour and asked if he could get in our luggage. He told him our luggage was in our room and it was ready. He took him to our room and found the cleaning person sitting on the couch and telling them the room was not ready, seriously! In the meantime, as I am in the lobby by the concierge’s desk, other people are getting their rooms. At 4:31 I get a text on my phone our room is ready. I was sitting within earshot yet a text instead of “Mrs Lanning, your room is ready”. ##### Joan Stayed 1 night in Aug 2024 ### 10/10 Excellent #### Eugenio Ricardo 8 Feb 2025 Liked: Cleanliness, amenities, property conditions & facilities, communication Fue una estancia muy agradable en un lugar muy hermoso con buenos servicios ##### Eugenio Ricardo Stayed 7 nights in Jan 2025 ### 8/10 Good #### Marko 1 Jan 2022 Liked: Cleanliness, room comfort #### Good, but could be better. Best valets ever. Water flow was poor from all faucets. Couch was uncomfortable. All the staff were super nice. ##### Marko Stayed 5 nights in Dec 2021 ### 10/10 Excellent #### Verified traveller 29 Dec 2021 Liked: Cleanliness, room comfort, communication #### Great location for skiers. Great location and had own ski valet. Room was good size. Daily housekeeping great. Toilets could use an upgrade to stronger flushing. Enjoyed free hot tea and coffee at the lobby. Limited equipment at the on-site rental. ##### Verified traveller Stayed 5 nights in Dec 2021 ### 10/10 Excellent #### Deborah 30 Sept 2021 Liked: Cleanliness, room comfort, communication The Franz Klammer lodge was super clean with an on-site concierge to help with anything you could want. The fall colors were spectacular!! ##### Deborah Stayed 2 nights in Sep 2021 ### 10/10 Excellent #### Verified traveller 28 Sept 2021 Liked: Cleanliness, room comfort, communication #### Awesome location Great location, and great amenities-truly a great hotel! ##### Verified traveller Stayed 2 nights in Sep 2021 ### 10/10 Excellent #### Kathy J 21 Sept 2021 Liked: Cleanliness, amenities, property conditions & facilities We received an upgrade to a 3B/3B residence vs a 2B/2B. Very nice upgrade as we had 7 in our property. The unit was a handicap accessible residence which we did not need but it was very close to the pool and spa which was great! Only thing I did not like is a patron of the hotel was looking around at facilities and walked through the iron gate to our room. We had the door open for ventilation. He immediately apologized but I would suggest that signs be added to the gates saying "private residence". ##### Kathy J Stayed 2 nights in Sep 2021 ### 10/10 Excellent #### Monica 21 Sept 2021 Liked: Cleanliness, amenities, property conditions & facilities, communication Exceptional service ##### Monica Stayed 3 nights in Sep 2021 ## Expedia's Latest Trends ### Hotels > [Hotels near Klong Nin Beach](https://www.expedia.co.uk/Klong-Nin-Beach-Hotels.0-l6119921-0.Travel-Guide-Filter-Hotels) > > [Boutique 5 Hotel & Spa - Adults Only](https://www.expedia.co.uk/Rhodes-Hotels-Boutique-5-Hotel-Spa-Adults-Only.h4981683.Hotel-Information) > > [Evenia Olympic Resort - Olympic Park](https://www.expedia.co.uk/Lloret-De-Mar-Hotels-Evenia-Olympic-Resort-Olympic-Park.h31686561.Hotel-Information) > > [3 Star Hotels in Amsterdam City Centre](https://www.expedia.co.uk/3Star-Amsterdam-City-Centre-Amsterdam-Hotels.s30-n6200211-0.Travel-Guide-Filter-Hotels) > > [One Bedroom Sea View Apartment Clube Rio Ferragudo](https://www.expedia.co.uk/Lagoa-Hotels-One-Bedroom-Sea-View-Apartment-Clube-Rio-Ferragudo.h66241051.Hotel-Information) > > [Hotels in Islamorada](https://www.expedia.co.uk/Islamorada-Hotels.d10768.Travel-Guide-Hotels) > > [Hotel Turia Valencia](https://www.expedia.co.uk/Valencia-Hotels-Hotel-Turia.h891728.Hotel-Information) > > [Capsule Hotels Singapore](https://www.expedia.co.uk/Singapore-Capsule-Hotels.d3168-aaCapsuleHotels.Travel-Guide-Accommodation) > > [Villas Verona](https://www.expedia.co.uk/Verona-Villas.d6046582-aaVillas.Travel-Guide-Accommodation) > > [Cheap Hotels in Aix-en-Provence](https://www.expedia.co.uk/Aix-En-Provence-Hotels-Budget-Hotels.0-0-d601680-tBudgetHotels.Travel-Guide-Filter-Hotels) > > [Best Western Plus Krakow Old Town](https://www.expedia.co.uk/Krakow-Hotels-Best-Western-Plus-Krakow-Old-Town.h1109882.Hotel-Information) > > [Hotels in Pigeon Forge](https://www.expedia.co.uk/Pigeon-Forge-Hotels.d8264.Travel-Guide-Hotels) > > [Moberly Lodge](https://www.expedia.co.uk/Golden-Hotels-Moberly-Lodge.h11765247.Hotel-Information) > > [Mirachoro Albufeira](https://www.expedia.co.uk/Albufeira-Hotels-Mirachoro-I.h1456058.Hotel-Information) ### Flights > [Flights from Bang Phli (BKK) to Da Nang (DAD)](https://www.expedia.co.uk/lp/flights/bkk/dad/bangkok-to-da-nang) > > [Flights from Faro (FAO) to Birmingham (BHX)](https://www.expedia.co.uk/lp/flights/fao/bhx/faro-to-birmingham) > > [Flights from Honolulu (HNL) to Los Angeles (LAX)](https://www.expedia.co.uk/lp/flights/hnl/lax/honolulu-to-los-angeles) > > [Flights from braga airport](https://www.expedia.co.uk/lp/airports/bgz/flights-from-braga-airport) ### Activities > [Things to do in Pwani Mchangani](https://www.expedia.co.uk/Things-To-Do-In-Pwani-Mchangani.d6347460.Travel-Guide-Activities) ### Packages ### Holiday Rentals ### General > [Visit Karala](https://www.expedia.co.uk/Karala.dx3000040875) > > [Visit Ogmore-by-Sea](https://www.expedia.co.uk/Ogmore-By-Sea.dx3000430234) ---