All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
Thank you very much for taking the time to review our property. We are honored and truly happy to be able to have you stay with us. Hospitality is our passion, and I am thrilled to hear that our staff took care of you. We hope to see you soon.
Thank you for taking the time to review us after your experience with us. We are very proud and happy to hear that we have provided you with such amazing service here at this property. We look forward to having you here with us soon.
8/10 Good
Vaneese
8 Apr 2024
Vaneese
Stayed 3 nights in Mar 2024
Response from GM on 8 May 2024
Thank you for taking the time to review our property. We take very much pride and joy in what we do and could not be happier that we made your stay a pleasant and memorable one. We look forward to having you stay with us in the future.
Thank you very much for taking the time to review our property. We are honored and truly happy to be able to have you stay with us. Hospitality is our passion, and I am thrilled to hear that our staff took care of you. We hope to see you soon.
Thank you for taking the time to review your stay with us we appreciate your positive feedback about our hotel. We do take pride in catering to our guests' needs the best way we can. If you're traveling to our area again soon, don't hesitate to call us.
Thank you for taking the time to review your stay with us we appreciate your positive feedback about our hotel. We do take pride in catering to our guests' needs the best way we can. If you're traveling to our area again soon, don't hesitate to call us.
10/10 Excellent
sergiy
25 Mar 2024
Liked: Cleanliness
sergiy
Stayed 2 nights in Mar 2024
Response from GM on 26 Mar 2024
Thank you for taking the time to review our property. We take very much pride and joy in what we do and could not be happier that we made your stay a pleasant and memorable one. We look forward to having you stay with us in the future.
Thank you for the glowing remarks and high rating. It's reviews like yours that keep us motivated and encouraged. I will be sure to pass your comments along to the rest of the team.
Great part of town. A lot of shopping & restaurants. Need more parking for when hosting events in meeting rooms at night. Enjoyed our stay.
GINGER
Stayed 2 nights in Mar 2024
Response from GM on 25 Mar 2024
Thank you very much for taking the time to review our property. We are honored and truly happy to be able to have you stay with us. Hospitality is our passion, and I am thrilled to hear that our staff took care of you. We hope to see you soon.
10/10 Excellent
Gracie
16 Mar 2024
Gracie
Stayed 1 night in Mar 2024
Response from GM on 23 Apr 2024
Thank you for taking the time to review your stay with us we appreciate your positive feedback about our hotel. We do take pride in catering to our guests' needs the best way we can. If you're traveling to our area again soon, don't hesitate to call us.
6/10 Okay
Velencia
Business traveller
15 Mar 2024
Liked: Amenities
My car was hit in the parking lot. I felt the “Manager” was not truthful about the camera system. She was very unbothered and not empathetic about the situation.
Velencia
Stayed 3 nights in Feb 2024
Response from GM on 25 Mar 2024
We would like to take the time to thank you for reviewing your current stay with us here at the Hilton Garden Inn of Wesley Chapel. As part of the Hilton brand we strive to go above and beyond to ensure that every guest has a positive experience. Unfortunately, that was not the case with yours. Please accept my deepest apologies. We have taken the necessary steps to ensure that this does not happen again, ever.
Liked that everything was clean and had everything needed
Maciel
Stayed 1 night in Mar 2024
Response from GM on 15 Mar 2024
Thank you very much for taking the time to review our property. We are honored and truly happy to be able to have you stay with us. Hospitality is our passion, and I am thrilled to hear that our staff took care of you. We hope to see you soon.
10/10 Excellent
Dianelys
10 Mar 2024
Dianelys
Stayed 1 night in Mar 2024
Response from GM on 1 Apr 2024
Thank you for taking the time to review us after your experience with us. We are very proud and happy to hear that we have provided you with such amazing service here at this property. We look forward to having you here with us soon.
Thank you very much for taking the time to review our property. We are honored and truly happy to be able to have you stay with us. Hospitality is our passion, and I am thrilled to hear that our staff took care of you. We hope to see you soon.
8/10 Good
Keith
2 Mar 2024
Keith
Stayed 1 night in Mar 2024
Response from GM on 25 Mar 2024
Thank you for taking the time to review us after your experience with us. We are very proud and happy to hear that we have provided you with such amazing service here at this property. We look forward to having you here with us soon.
10/10 Excellent
Logan
26 Feb 2024
Logan
Stayed 2 nights in Feb 2024
Response from GM on 25 Mar 2024
Thank you for taking the time to review us after your experience with us. We are very proud and happy to hear that we have provided you with such amazing service here at this property. We look forward to having you here with us soon.
Loved my stay there! Staff were wonderful. Bar and bar food good. Room was very comfortable. Bed cozy, pillows soft and nice. Attention to detail great!
Jessie
Stayed 3 nights in Feb 2024
Response from GM on 20 Feb 2024
Thank you for taking the time to review our property. We take very much pride and joy in what we do and could not be happier that we made your stay a pleasant and memorable one. We look forward to having you stay with us in the future.
10/10 Excellent
Robert
19 Feb 2024
Robert
Stayed 1 night in Feb 2024
Response from GM on 25 Mar 2024
Thank you for taking the time to review our property. We take very much pride and joy in what we do and could not be happier that we made your stay a pleasant and memorable one. We look forward to having you stay with us in the future.
8/10 Good
Lakeisha
19 Feb 2024
Liked: Cleanliness
Lakeisha
Stayed 2 nights in Feb 2024
Response from GM on 29 Feb 2024
Thank you for taking the time to review your stay with us we appreciate your positive feedback about our hotel. We do take pride in catering to our guests' needs the best way we can. If you're traveling to our area again soon, don't hesitate to call us.
10/10 Excellent
Farrah
16 Feb 2024
Farrah
Stayed 1 night in Feb 2024
Response from GM on 20 Feb 2024
Thank you for taking the time to review your stay with us we appreciate your positive feedback about our hotel. We do take pride in catering to our guests' needs the best way we can. If you're traveling to our area again soon, don't hesitate to call us.
2/10 Terrible
Yazan, Roswell
6 Feb 2024
Yazan
Stayed 2 nights in Feb 2024
Response from GM on 20 Feb 2024
We would like to take the time to thank you for reviewing your current stay with us here at the Hilton Garden Inn of Wesley Chapel. As part of the Hilton brand we strive to go above and beyond to ensure that every guest has a positive experience. Unfortunately, that was not the case with yours. Please accept my deepest apologies. We have taken the necessary steps to ensure that this does not happen again, ever.
Thank you for taking the time to review us after your experience with us. We are very proud and happy to hear that we have provided you with such amazing service here at this property. We look forward to having you here with us soon.
Thank you for taking the time to review us after your experience with us. We are very proud and happy to hear that we have provided you with such amazing service here at this property. We look forward to having you here with us soon.
Thank you for taking the time to review your stay with us we appreciate your positive feedback about our hotel. We do take pride in catering to our guests' needs the best way we can. If you're traveling to our area again soon, don't hesitate to call us.
I like they allow pets but dislike that we did not know about a pet fee untill we arrived.
Krystle
Stayed 1 night in Dec 2023
Response from GM on 31 Jan 2024
Thank you for taking the time to review our property. We take very much pride and joy in what we do and could not be happier that we made your stay a pleasant and memorable one. We look forward to having you stay with us in the future.
Thank you for taking the time to review us after your experience with us. We are very proud and happy to hear that we have provided you with such amazing service here at this property. We look forward to having you here with us soon.
Thank you for taking the time to review your stay with us we appreciate your positive feedback about our hotel. We do take pride in catering to our guests' needs the best way we can. If you're traveling to our area again soon, don't hesitate to call us.
Thank you for taking the time to review us after your experience with us. We are very proud and happy to hear that we have provided you with such amazing service here at this property. We look forward to having you here with us soon.
Thank you for taking the time to review us after your experience with us. We are very proud and happy to hear that we have provided you with such amazing service here at this property. We look forward to having you here with us soon.
2/10 Terrible
Magda
1 Jan 2024
Disliked: Amenities
Magda
Stayed 1 night in Dec 2023
Response from GM on 16 Jan 2024
As service is the only product that we sell, creating rewarding experiences for our guests is my only goal. We are constantly monitoring the performance of all the hotels in the Hilton Portfolio of Brands and measuring them against high service and quality standards. Comments from our guests enable us to continually improve and exceed those standards. Please be confident that we will follow-up on the points you have outlined to avoid re-occurrence.
While the room was immaculate the handicap accessibility was not very good
Larry
Stayed 1 night in Dec 2023
Response from GM on 16 Jan 2024
We would like to take the time to thank you for reviewing your current stay with us here at the Hilton Garden Inn of Wesley Chapel. As part of the Hilton brand we strive to go above and beyond to ensure that every guest has a positive experience. Unfortunately, that was not the case with yours. Please accept my deepest apologies. We have taken the necessary steps to ensure that this does not happen again, ever.
Amazing hotel, excellent conditions good area. We have a great time
yuliet
Stayed 3 nights in Dec 2023
Response from GM on 16 Jan 2024
Thank you for taking the time to review our property. We take very much pride and joy in what we do and could not be happier that we made your stay a pleasant and memorable one. We look forward to having you stay with us in the future.
Front desk was rude. Keys didn’t work. Limited parking. Extremely noisy. Dirty room upon check in.
Jessica
Stayed 3 nights in Dec 2023
Response from GM on 22 Dec 2023
On behalf of our team, we'd like to take this time to sincerely apologize for your experience. We take pride in cleanliness and in providing comfortable accommodations to our guest and it makes us sad hearing this from anyone. We will be taking action to ensure that this does not happen again and we hope to be able to make it up to you in the near future!
Thank you for taking the time to review your stay with us we appreciate your positive feedback about our hotel. We do take pride in catering to our guests' needs the best way we can. If you're traveling to our area again soon, don't hesitate to call us.
Close to highway and convenient for a one night stay
Vickie
Stayed 1 night in Dec 2023
Response from GM on 6 Dec 2023
Thank you very much for taking the time to review our property. We are honored and truly happy to be able to have you stay with us. Hospitality is our passion, and I am thrilled to hear that our staff took care of you. We hope to see you soon.
We were bumped from our original hotel and I am glad we were bc this Hilton was amazing. We were very happy to stay there. Felt safe the entire time.
Stephanie
Stayed 3 nights in Nov 2023
Response from GM on 6 Dec 2023
Thank you for taking the time to review our property. We take very much pride and joy in what we do and could not be happier that we made your stay a pleasant and memorable one. We look forward to having you stay with us in the future.
10/10 Excellent
Christiane
27 Nov 2023
Christiane
Stayed 2 nights in Nov 2023
Response from GM on 21 Dec 2023
Thank you for taking the time to review our property. We take very much pride and joy in what we do and could not be happier that we made your stay a pleasant and memorable one. We look forward to having you stay with us in the future.
10/10 Excellent
Marie
19 Nov 2023
Marie
Stayed 1 night in Nov 2023
Response from GM on 6 Dec 2023
Thank you for the glowing remarks and high rating. It's reviews like yours that keep us motivated and encouraged. I will be sure to pass your comments along to the rest of the team.
The staff was very helpful and professional. My room was one of the best rooms I've been in. Clean and updated. Thank you Leslie for great conversation and your politeness.
PATRICE
Stayed 2 nights in Nov 2023
Response from GM on 6 Dec 2023
Thank you for taking the time to review us after your experience with us. We are very proud and happy to hear that we have provided you with such amazing service here at this property. We look forward to having you here with us soon.
Convenient location to I 75. Clean and sanitized building and room. Comfortable room. Enjoyed the bar and Leslie the bartender was great! Liked ability to eat at the bar/restaurant. Salads, salmon and burgers were delish. All in all relaxing overnight stay!
Margaret
Stayed 1 night in Oct 2023
Response from GM on 10 Nov 2023
Thank you very much for taking the time to review our property. We are honored and truly happy to be able to have you stay with us. Hospitality is our passion, and I am thrilled to hear that our staff took care of you. We hope to see you soon.
Thank you for taking the time to review your stay with us we appreciate your positive feedback about our hotel. We do take pride in catering to our guests' needs the best way we can. If you're traveling to our area again soon, don't hesitate to call us.
Nice hotel in a great area. Very good breakfast. Nice pool area, we had the whole pool to ourselves. Very good exercise facility and great service with friendly staff. Its not the Ritz, but I give it a 9 out of 10 for what it is.
Ronald
Stayed 5 nights in Oct 2023
Response from GM on 25 Oct 2023
Thank you very much for taking the time to review our property. We are honored and truly happy to be able to have you stay with us. Hospitality is our passion, and I am thrilled to hear that our staff took care of you. We hope to see you soon.
Thank you very much for taking the time to review our property. We are honored and truly happy to be able to have you stay with us. Hospitality is our passion, and I am thrilled to hear that our staff took care of you. We hope to see you soon.
Everything good from check in to check out, receptionist was very friendly and helpful, don’t remember her name, she had a cute accent, breakfast was very good and server very helpful, room was clean and comfortable.
Cristiane
Stayed 1 night in Oct 2023
Response from GM on 18 Oct 2023
Thank you very much for taking the time to review our property. We are honored and truly happy to be able to have you stay with us. Hospitality is our passion, and I am thrilled to hear that our staff took care of you. We hope to see you soon.
I had a very peaceful weekend and everyone was so helpful ☺️. Thank you for everything. The pool was awesome
Melissa
Stayed 2 nights in Oct 2023
Response from GM on 18 Oct 2023
Thank you very much for taking the time to review our property. We are honored and truly happy to be able to have you stay with us. Hospitality is our passion, and I am thrilled to hear that our staff took care of you. We hope to see you soon.
2/10 Terrible
Jarad
14 Oct 2023
Disliked: Staff & service
Showed up at 515 to a full parking lot. Asked front desk about what was going on and a very smug middle aged woman laughed and said ya there a event they be gone by 7. This fundraiser took over the whole parking lot and bottom floor. oh and the only other place to park possible will tow within hours they called us in our room to say.
Jarad
Stayed 1 night in Oct 2023
Response from GM on 18 Oct 2023
We would like to take the time to thank you for reviewing your current stay with us here at the Hilton Garden Inn of Wesley Chapel. As part of the Hilton brand we strive to go above and beyond to ensure that every guest has a positive experience. Unfortunately, that was not the case with yours. Please accept my deepest apologies. We have taken the necessary steps to ensure that this does not happen again, ever.
What a nice facility. Clean and friendly. We spent time at the bar and our bartender was so friendly and nice. We would definitely stay again.
Stacey
Stayed 1 night in Oct 2023
Response from GM on 18 Oct 2023
Thank you very much for taking the time to review our property. We are honored and truly happy to be able to have you stay with us. Hospitality is our passion, and I am thrilled to hear that our staff took care of you. We hope to see you soon.
I loved the shower specifically because I LOVE glass showers so that was nice! It was also a very quiet stay and the Internet was perfect for getting work done. The food from room service was delicious! I would recommend this property to travelers as well, it has everything and great amenities and is close to a lot of other food options and an outlet for shopping.
Brielle
Stayed 2 nights in Aug 2023
Response from GM on 2 Oct 2023
Thank you very much for taking the time to review our property. We are honored and truly happy to be able to have you stay with us. Hospitality is our passion, and I am thrilled to hear that our staff took care of you. We hope to see you soon.
Thank you very much for taking the time to review our property. We are honored and truly happy to be able to have you stay with us. Hospitality is our passion, and I am thrilled to hear that our staff took care of you. We hope to see you soon.
10/10 Excellent
Ward
12 Sept 2023
Ward
Stayed 5 nights in Apr 2023
Response from GM on 21 Sept 2023
Thank you very much for taking the time to review our property. We are honored and truly happy to be able to have you stay with us. Hospitality is our passion, and I am thrilled to hear that our staff took care of you. We hope to see you soon.