Property and hotel staff was great, however, there is a timeshare sales pitch the minute you check in. You have to move to another kiosk after check in to get your room key wrist band. The idea is to get you in to one of their sales meetings under the assumption that if you show up for the “hour and a half” meeting, you will receive a $100 gift card- Disney or cash card and a voucher for a vacation package for 4 to one of Wyndham’s destination resorts. My husband, family, and I showed up for the meeting, the sales pitch was already at 2 hours and when I asked several times about the pricing I was our sales representative Cyria refused to answer and attempted to use strong arm tactics to continue to keep us at her desk. My family and I refused to disclose personal, financial information about ourselves and the rep telling us that we couldn’t leave and if we left we would not receive the gift card or the voucher we had been promised, the meeting quickly became aggressive and nasty to keep us there. My family and I excused ourselves we went directly to the Club Wyndham kiosk in the front lobby, I asked to speak to the manager and after waiting 15 minutes we were told that the manager was “busy” and they would call me. The meeting occurred Tuesday, 12/14 and no one has reached out to us in over a week, wr checked out on the 17th.
Unfortunately, even though the room/amenities were great this incident really left a terrible impression and we will NEVER stay with Wyndham again.