Verified review
2/10 Terrible
Robert
3 Nov 2026
Absolutely Disgusting Experience – Do Not Recommend!
My brother checked in Thursday, October 29, and I arrived Saturday, October 31, as we were in Tallahassee for a family funeral. Unfortunately, our experience at Extended Stay America Select Suites – Tallahassee – East was deplorable.
The television was broken, the floors were sticky and filthy, and the room smelled so bad that my brother had to spray cologne on a napkin and place it near the air conditioner to mask the odor. The bathroom and bathtub were so disgusting that he purchased shower shoes to take a shower. I was so uncomfortable with the conditions that I refused to shower and slept in my clothes.
The entire building, including the entrance and hallways, reeked of heavy marijuana smoke, causing me to become extremely wheezy and nauseated.
Customer service was just as unacceptable. Multiple guests struggled to check in and check out because nobody was available at the front desk, despite the advertised on-site assistance. I also had to return around 10 a.m. because the advertised 9 a.m. checkout process was unavailable.
We checked out early Sunday morning because the conditions were intolerable.
I understand that I may not receive a refund for the two nights my brother stayed before my arrival. However, I expect a refund for my two unused nights due to these unacceptable conditions.
I strongly encourage corporate management to make an anonymous reservation and experience this property firsthand.
Stayed 5 nights in Oct 2026































