Front of property

Reviews of Golden Garden Hotel

3.5 out of 5
Golden Garden Hotel
No.176, Sec. 4, Bade Rd., Songshan Dist., Taipei

Reviews

8.8

Excellent

Rating 10 - Excellent. 131 out of 268 reviews" "
Rating 8 - Good. 107 out of 268 reviews" "
Rating 6 - Okay. 19 out of 268 reviews" "
Rating 4 - Poor. 7 out of 268 reviews" "
Rating 2 - Terrible. 4 out of 268 reviews" "

8.8/10

Cleanliness

9.0/10

Staff & service

8.0/10

Amenities

8.6/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

6/10 Okay

Tao

Travelled with family
Close to MRT
Stayed 6 nights in Mar 2024
Response from Goldengarden Hotel on 5 May 2024
Thanks for choosing Goldengarden Hotel Branch to be your home in Taipei and sharing your wonderful accommodation experience on the website. We're glad to hear that you were satisfied with our surrounding and the excellent location. Thanks for your coming and your amazing review! We're looking forward to your next visit.

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lack of consideration
Very strict on time of check-in or check out . No considerations for seniority . Suggest check in exactly at 3:00 pm or later Or check out exactly at 12:00, or they will call you at your room every minute and warn you of 300NT per hour of excess starting at 12:01.
Stayed 4 nights in Feb 2024

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2023

4/10 Poor

Verified traveller

Business traveller
Disliked: Staff & service
There will be no next time
I stayed only for one night, and chose it for the location close to the TSA airport. They allow guests to park right at the entrance, which made the other guests in and out with suitcase a challenge. The room is very basic, there is not much to it.
Stayed 1 night in Nov 2023

8/10 Good

James

The towels was very dirty as one can see the stain there!
Stayed 2 nights in Oct 2023

8/10 Good

Yuenming

Liked: Cleanliness, staff & service, property conditions & facilities
The deposit should be held and not be debited if there is nothing problem after checked out. It’s not quite reasonable to hold the deposit for a week after check out the room.
Stayed 2 nights in Aug 2023

10/10 Excellent

Tran

Liked: Cleanliness
Clean and the employer’s are prolly
Stayed 4 nights in Jul 2023

8/10 Good

Tsun Ki

Liked: Cleanliness, staff & service, property conditions & facilities
Big and tidy room
Stayed 1 night in Jul 2023

10/10 Excellent

Brian

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
This hotel is quiet area but shopping, dining, transportation are convenient. Recommend it for business and family stay in Taipei. Amenities are new and well maintenance.
Stayed 3 nights in Jul 2023

10/10 Excellent

Tienen

Business traveller, Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2023

8/10 Good

Lee Fung, Singapore

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Picture for room shown when booking does not tally with what we check in
Stayed 2 nights in May 2023

8/10 Good

John

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
For me the price was right for a downtown hotel. But honestly I had to conduct my business meetings from another hotel down the road.
Stayed 3 nights in Apr 2023

8/10 Good

Karen

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Mar 2023

2/10 Terrible

Wei Harn, Houston

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, amenities
Bathroom is smelly. Room is without window.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2020
Response from david on 18 Apr 2020
親愛的 貴賓您好 感謝您撥冗為飯店評分,非常謝謝您。 目前飯店持續特惠價回饋中,日後若有機會,歡迎再蒞臨。 住宿期間如有任何問題或建議,請勿客氣,隨時向櫃檯反應,謝謝您。 Warm regards Golden Garden Hotel

10/10 Excellent

Siu

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great place to stay
Very good experience at this hotel
Stayed 6 nights in Dec 2019
Response from David on 4 Jan 2020
Dear Siu Thank you very much for your staying at Golden Garden Hotel. We appreciate your valuable comments and feel honored that you were satisfied with our hotel. We strive to imporve the service better and sincerely looks forward to your next stay. Best regards Golden Garden Hotel

10/10 Excellent

Verified traveller

Business traveller, Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2019
Response from David on 2 Jan 2020
親愛的 貴賓您好 非常非常感謝您給飯店滿分的回饋,由衷感謝您。 也希望您在台北的期間是非常愉快盡興的。 當然;也很歡迎您再回來看看我們,有任何建議都可向我們反應喔,謝謝您。 Best regards Golden Garden Hotel

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2019
Response from David on 2 Jan 2020
親愛的 貴賓您好 謝謝您能利用空閒為飯店評分,還接近滿分的愛戴,非常謝謝您。 下次再入住時,若有任何問題,歡迎直接向前台反應。我們都很樂意為 您服務喔。謝謝您。 Warm regards Golden Garden Hotel

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Dec 2019
Response from David on 2 Jan 2020
親愛的 貴賓您好 為飯店評出將近滿分,非常的謝謝您。 希望在您的居住期間,各方面都能讓您滿意。 也期望您日後能再回到蒲園,居住期間有任何需要協住,請別客氣向櫃檯反應喔,謝謝您。 Yours sincerely Golden Garden Hotel

8/10 Good

YIANG HUI

Stayed 4 nights in Nov 2019

10/10 Excellent

Verified traveller

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Newly renovated property, very comfortable to stay in
Stayed 3 nights in Nov 2019
Response from David on 22 Nov 2019
Dear Guest Thank you very much for your warm feedback. The hotel has been renovated in 2018, and we keep it newly. If you get free in future, you with your family and friends are welcomed to come back. Thank you very much. Yours sincerely Golden Garden Hotel

8/10 Good

Verified traveller

Stayed 6 nights in Oct 2019
Response from David on 20 Oct 2019
親愛的 貴賓您好 將近滿分的評價,非常的謝謝您。 為了感謝 貴賓們的愛戴,我們會自我提升服務品質。 也希望 來住過的 賓客們能不吝賜教,讓整個環境更舒適,謝謝您。 Yours sincerely Golden Garden Hotel

8/10 Good

Chia Nan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Sep 2019
Response from Amber on 2 Oct 2019
Dear Chia Nan 您好:感謝您撥冗給予我們友善的回饋!很榮幸能有機會為您服務,可能還有一些美中不足的地方,也請您不吝多多指教。蒲園的服務團隊將努力不懈,期許能成為每位旅人出門在外第二個安心落腳的家。誠摯歡迎您有機會能再蒞臨指教。 Best regards Golden Garden Hotel

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very convenient location. Staff were friendly and helpfull.
Stayed 8 nights in Aug 2019
Response from Amber on 1 Sept 2019
Dear guest: Thank you for staying with us and your positive feedbacks. Many famous sightseeing spots are near our neighborhood such as Raohe Street Night Market, Song Shan cultural park, Living mall,Taipei city hall, Songshan Station, Taipei 101, etc. Welcome to back Taipei again. It's our great honor to serve you next time. Best regards

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Newly renovated and clean, spacious room. Friendly and helpful staff that have some English speakers. Only thing I wish they would inform that the breakfast buffet is very traditional Taiwan food only.
Stayed 4 nights in Jun 2019
Response from David on 8 Aug 2019
Dear guest Thank you for the gorgeous feedback. We are trying to make a variety of foods for the breakfast. Hopefully you can give us a chance next time so we can present our best. And expect your visiting next time. Thank you very much. Warm regards Golden Garden Hotel

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Jun 2019
Response from 彭沁威 (飯店副理) on 15 Jun 2019
親愛的貴賓 您好! 感謝您的支持與滿分鼓勵,蒲園服務團隊會持續的自我要求並提升各項服務配套, 飯店鄰近區域食衣住行育樂生活機能豐富,絕對是您深入台北在地生活的最佳選擇,誠摯歡迎您有機會再度蒞臨指教。

10/10 Excellent

Manoj

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great Service
Stayed 2 nights in May 2019
Response from Peter Pang (Deputy manager) on 18 May 2019
Dear Manoj: Thank you for staying with us and your positive feedbacks. The Golden Garden Hotel is a great place you can enjoy the local life of the Taipei city. There are many places such as Raohe Street Night Market, Song Shan cultural park, Living mall, Taipei city hall, Songshan Station, Taipei 101, etc. Welcome to Taipei again. It's our great honor to serve you next time. Best regards

8/10 Good

Verified traveller

Travelled with family, Business traveller
Liked: Staff & service, amenities
Excellent service. Everything else was good, except for the smell of cigarette smoke, which seems pretty common at hotels in Taiwan
Stayed 1 night in Apr 2019
Response from Peter (Deputy manager) on 2 May 2019
Dear guest: Thank you for staying with us and your comments. We apologized for the smell of the cigarette. You can inform us about anything for enquiry. There are many famous places in Taipei around our neighborhood . Welcome to Taiwan again. It's our pleasure to serve you next time. Best regards

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean rooms. close by big attractions. Easy to catch bus , next to mall. Breakfast was great
Stayed 2 nights in Apr 2019
Response from david on 18 Apr 2019
Dear guest Our staff will definitely be happy to read what you wrote. We look forward to your visit next time. Best regards Golden Garden Hotel

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2019
Response from David wang on 13 Jun 2019
親愛的 Chun Ping 貴賓您好: 非常謝謝您給予飯店高分的回饋,除了感謝外,我們也會加強維持服務品質。各項缺失也均有持續維護中,日後定讓您更加滿意,期待來日再回到您的第二個家 " 蒲園"。 Yours sincerely, Golden Garden Hotel

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 5 nights in Mar 2019
Response from 彭沁威 (飯店副理) on 30 Apr 2019
親愛的貴賓: 您好! 感謝您的支持與滿分鼓勵,蒲園服務團隊會持續的自我要求並提升服務配套, 飯店鄰近區域食衣住行育樂,各項生活機能豐富,誠摯歡迎您的再度蒞臨指教。

10/10 Excellent

Yumin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2019
Response from 彭沁威 (飯店副理) on 2 Apr 2019
親愛的Yumin 貴賓您好 感謝您入住並給予我們滿分鼓勵,能為您服務是我們的榮幸,誠摯歡迎您的再次蒞臨指教。

8/10 Good

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
The fridge was not cold, literally Room was big and bright, however the bed was a little shaky
Stayed 4 nights in Mar 2019
Response from golden garden hotel on 19 Mar 2019
Dear Guest Thanks to remind us about the bridge and the bed that had some problem. We will check them out. We were apologetic for the inconvenience. Next time, if you have any question, you can directly tell to the front desk. We can arrange another room for you immediately. We are extremely sure that you will have a wonderful staying in future. Sincerely, Golden Garden Hotel

8/10 Good

Renel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great for short stay...comfy rooms!
Great very near the city center especially Taipe 101
Stayed 1 night in Feb 2019
Response from Golden Garden Hotel on 3 Feb 2019
Dear guest Thank you for choosing our hotel, and for taking the time to write a review. We are so glad to hear that you enjoyed your accommodation, as well as your home in Taipei. We look forward to welcoming you back to our hotel in the future. Sincerely

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Currently being renovated. Rooms are very nice and spacious. Window walls with city view is a nice touch. Close proximity to Taipei 101 and City Hall which was convenient for a NYE stay. Disappointing check-in experience. Listed check-in time is 2pm and we did not get a room until 4pm. Left before breakfast started so unable to comment on that.
Stayed 1 night in Dec 2018
Response from Peter ( CRM of the Golden Garden hotel) on 9 Jan 2019
Dear guest: Thank you for your staying with us and your suggestions. We will keep going and do our best to upgrade the service standard of check in. There are many famous places in Taipei around our neighborhood like living mall, Raohe Street Night Market, SongShan Cultural Park, Songshan Station,Chate Pineapple Pastry,etc. Welcome to Taiwan again. It's our pleasure to serve you next time. Best regards

8/10 Good

Chun-Wei, Taichung

Liked: Cleanliness, property conditions & facilities
Not bad
Stayed 1 night in Apr 2024
Response from Goldengarden Hotel on 5 May 2024
Thank you for choosing Goldengarden Hotel as your accommodation during the trip in Taipei and give us high rating. It seems that you were satisfied with our service. That's the best encouragement for us! We will keep maintaining our high quality service. At the same time, we will continue to improve facilities in the Goldengarden Hotel . Making every traveler feel like home is the only thing we make an effort to do. Thanks again for staying at Goldengarden Hotel.Give us this chance to serve you. We are looking forward to meeting you again at Goldengarden Hotel.

8/10 Good

SHIN

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
簡素乾淨。床充分大。很安靜。
Stayed 2 nights in Mar 2024
Response from 蒲園飯店 on 5 May 2024
感謝您選擇蒲園飯店作為您旅行台北時的住宿飯店,此次能獲得正面的評價肯定,飯店深感榮幸,未來我們也會持續秉持著服務的熱忱,希望讓所有入住的旅客都能感受到我們的用心。衷心期待能夠再為您服務。

8/10 Good

MASANARI

Stayed 3 nights in Mar 2024
Response from Goldengarden Hotel on 5 May 2024
Thank you for staying at Goldengarden Hotel and taking your time to share your comments with us. We are very happy to know that you enjoyed your stay with us. We will keep doing our best to serve every traveler. Once again, thank you for choosing us as your home in Taipei. We look forward to seeing you again in the near future.

6/10 Okay

秀媚

Stayed 1 night in Feb 2024

10/10 Excellent

WENPIN

Stayed 1 night in Feb 2024

8/10 Good

Verified traveller

Travelled with family
Liked: Staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2024

6/10 Okay

Mei Hua

Travelled with group
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
期待蒲園商旅改進的二大重點
飯店外觀給人感覺是舒服簡潔的,客房內的整潔度也很好,但是一開始進入房間時有非常奇怪且很令人不舒服的味道,原本以為可能是外面排水溝的沼氣飄進來,結果臭味在房間持續一整晚皆是如此,所以我一整晚都睡不好,隔天把窗戶打開後臭味才變淡,。 另外浴室蓮蓬頭阻塞,出水不均勻之外,水量也小 如果能改善這兩個問題,基本上蒲園商旅是不錯的,無論是櫃檯接待人員或是打掃的服務清潔人員、餐廳服務的工作人員皆非常親切熱忱的服務顧客 *再次強調飯店房間的臭味是非常濃重的,近乎糞管散發出的臭味,這點真的令人覺得很遺憾
Stayed 1 night in Feb 2024

10/10 Excellent

智沛

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2024

6/10 Okay

SEONGMIN

Travelled with group
Liked: Staff & service, property conditions & facilities
Stayed 3 nights in Jan 2024

10/10 Excellent

TAEHO

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Jan 2024

10/10 Excellent

Eunbi

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
대만 최고의 숙소!
Stayed 4 nights in Jan 2024

8/10 Good

Ping Ping

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Dec 2023

8/10 Good

Verified traveller

Travelled with family
Liked: Staff & service, room comfort
下次會再入住
酒店在南京三民站,2号出口走5分鐘,方便. 我們連住7晚,每天早餐是吃buffet早餐,有中式西式,每天都有變化,不錯,接近早上10時,有旅客遲起床才來吃,可以打包上房吃,安排不錯. 房間的床軟硬適中,浴室乾淨,只是抽氣有塵,重開時塵跌下來,扣了少少分,嗽口杯用紙杯,不太方便. 我們住7樓,房門外空氣不太好,進房後就沒問題. 酒店大堂下午有㗎啡,茶及小吃供應很貼心,服務人員態度很好.
Stayed 7 nights in Dec 2023

2/10 Terrible

HUEI JU

Stayed 1 night in Dec 2023

10/10 Excellent

Sou Wa

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Dec 2023