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We were a little concerned after booking on reading some of the reviews from travellers staying in the Lodge, but we were happily in the main hotel and found it excellent. Comfortable, well appointed and an excellent view - my only minor criticism would be that it was quite warm in the room, and ...
This was our first stay in an Holiday Inn, it won't be our last. Nothing was too much trouble, staff are very friendly. We had an accessible room, I asked for a shower chair for my husband and it was brought straight away. I think the only thing that could have improved our stay, was if the room ...
131 is without doubt the finest hotel we have stayed in in the UK and shows its not rocket science running a hotel, just get the right people to run it. The rooms are stylish and well furnished, the food excellent and the facilities top notch* but the staff were really exceptional, professional, ...
Staff are excellent. Beds are wonderful and rooms really cleaned. Modern facilities. Slight rating down because the Restaurant is not to my taste.
The location of the Randolf is excellent. It's right in the centre of Oxford and directly opposite the Ashmolean Museum. This really is an iconic hotel. It is however starting to look faded with gaffer tape holding down the carpet by the door into the bar, ceilings and walls in need of a lick of ...
Received a warm welcome from Neil and was upgraded to a charming room . Warm, comfortable and spotlessly clean. I missedbreakfast as service does not start until 7 30.
A FREQUENT VISITOR TO THE QUEENS IN CHELTENHAM AND SINCE THE REFURBISHMENT AND CHANGE OF OWNERSHIP, THE HOTEL APPEARS TO HAVE REALLY UPPED IT'S GAME. THE MEMBERS OF STAFF AT CHECK-IN/OUT, THE STAFF IN THE BAR LOUNGE AND THE NIGHT PORTER WERE ALL VERY FRIENDLY YET PROFESSIONAL, EFFICIENT AND WENT ...
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