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"A very tired hotel, rooms & spa facilities. Bedrooms are in desperate need of refurbishment. Our sink & bath didn’t drain. The hand soap dispenser didn’t work. The spa is exceptionally tired. Mould around the sinks. Breakfast had a good selection but it had all been sat out for some time. Overall, a disappointing stay I wouldn’t recommend it. "

"Ethan on the front desk very good, and room upgrade lovely. But breakfast absolute shambles, no food and no service! "

"All great no issues nice breakfast free parking, a little out of the city but easy with a car "

"The room was in a neglected state , toilet didn’t flush properly, pillows paper thin, bed rock hard, walls thin, constant banging outside, room smelt damp , very bright flashing from smoke alarm right above bed all night ..a large group of us stayed here for one night and nobody slept well at all. Breakfast was poor choice (no vegetarian option) and took ages to refill when empty and they need more staff around the hotel "

"First time stay, it was a breathtaking in such a stunning setting. The breakfast was incredible. Check in was swift, room was lovely, staff were every so helpful, always with a smile - we had a great experience."

"Parking security a bit of a concern not properly light "

"Food amazing, staff attentive, spa was very enjoyable, beautiful grounds, spacious room with comfy bed."

"The bedroom wasn’t very clean, floors had not been hoovered and bathroom had a lot of limescale in shower. Plenty of storage space for clothes. Breakfast was nice in the morning just very pricey for what you get. "

"Amazing property, located just 5 mins walk from the Ipswich Railway Station. The rooms are spacious, immaculately clean, delicious breakfast and an amazing breakfast."