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"Booked & paid for Ensuite family cabin but was given a family cabin instead. Air conditioning didn’t work."

"Our motel every time we’re in Grafton and it never fails to impress. Very modern, clean and comfortable. It’s always a pleasure to arrive and be reminded how excellent it is. "

"The recently renovated rooms were spacious, clean, and in excellent condition. The reception staff were very helpful throughout the stay. The location was wonderful - surrounded by greenery, close to rivers, historical sites, the town centre, and plenty of restaurants. It was also a great area for walking. The room amenities were good, and the outdoor facilities were well maintained, making the stay comfortable and enjoyable."

"The place was great but the furniture was not conducive to a great stay. Lounge really hard, pillows really soft and double bed with bunk above squeaked with every move. If you don't mind these things, go for it"

"Clean "

"Room was clean and all things needed were supplied. The bed was too hard for us."

"Was pretty clean and comfortable except Beds are very hard. Well priced but could do with some extras like extra towels and blankets, a hand towel, washing up liquid, a chux to wipe benches, a water jug for the fridge and ice cube trays. Inside was pretty nice but outside is right next to the stables and the smell was pretty bad. Thankfully couldn’t smell it inside with windows closed. Overall good value for money"

"Place is old not worth the money and I got very sick from dust an mold in aircon"

"Yes."