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Indoor pool
Indoor pool
Indoor pool
Minibar, in-room safe, desk, free WiFi

Guest reviews

4.6/5 Wonderful
98 reviews
Guests rated this property 4.6/5 for cleanliness.

Popular amenities

  • Pool
  • Free WiFi
  • Air conditioning
  • Spa
  • Restaurant
  • Gym

Map

Explore the area

Popular LocationYuanrong Times Square5 min walk
Popular LocationSuzhou International Expo Center8 min walk
Popular LocationFerris Wheel Paradise12 min walk
AirportWuxi (WUX-Shuofang)33 min drive

Choose dates to view prices

  • Deluxe Room

    5/5 guest room rating

    Room amenities

    • 430 sq ft
    • Sleeps 3
    • 1 King Bed
    More detailsDeluxe Room
  • Club King

    5/5 guest room rating

    Room amenities

    • 430 sq ft
    • Sleeps 3
    • 1 King Bed
    More detailsClub King
  • Regency Room King

    4.8/5 guest room rating

    Room amenities

    • 430 sq ft
    • Sleeps 3
    • 1 King Bed
    More detailsRegency Room King
  • Regency Suite King

    Room amenities

    • 968 sq ft
    • Sleeps 3
    • 1 King Bed
    More detailsRegency Suite King
  • Regency Room Twin

    4.5/5 guest room rating

    Room amenities

    • 430 sq ft
    • Sleeps 3
    • 2 Single Beds
    More detailsRegency Room Twin
  • Club Twin

    Room amenities

    • 431 sq ft
    • Sleeps 3
    • 2 Single Beds
    More detailsClub Twin
  • Diplomat Suite

    Room amenities

    • 1335 sq ft
    • Sleeps 3
    • 1 King Bed
    More detailsDiplomat Suite
  • Regency Executive Suite

    Room amenities

    • 1184 sq ft
    • Sleeps 3
    • 1 King Bed
    More detailsRegency Executive Suite
  • Regency Suite Twin

    5/5 guest room rating

    Room amenities

    • 969 sq ft
    • Sleeps 3
    • 2 Single Beds
    More detailsRegency Suite Twin
  • Regency View Room King

    5/5 guest room rating

    Room amenities

    • 431 sq ft
    • Sleeps 3
    • 1 King Bed
    More detailsRegency View Room King
  • Regency View Room Twin

    4/5 guest room rating

    Room amenities

    • 431 sq ft
    • Sleeps 3
    • 2 Single Beds
    More detailsRegency View Room Twin
  • Regency Club View Room King

    5/5 guest room rating

    Room amenities

    • 431 sq ft
    • Sleeps 3
    • 1 King Bed
    More detailsRegency Club View Room King
  • Regency Club View Room Twin

    Room amenities

    • 431 sq ft
    • Sleeps 3
    • 2 Single Beds
    More detailsRegency Club View Room Twin

The price per-night is based on the lowest price found within the past 24 hours for the next 30 nights. All prices include taxes and fees and are based on a 1-night stay for 2 adults. Prices and availability subject to change. Additional terms may apply.

About this area

Suzhou

Located in Suzhou's Wuzhong neighbourhood, Hyatt Regency Suzhou is in the city centre and near a metro station. Suzhou Culture and Arts Center and Suzhou Pingtan Museum are cultural highlights, and some of the area's attractions include Ferris Wheel Paradise and Jingsi Garden.

Visit our Suzhou travel guide
Map
Popular Location

What's nearby

  • Yuanrong Times Square - 5 min walk
  • Suzhou International Expo Center - 8 min walk
  • Jinji Lake - 11 min walk
  • Ferris Wheel Paradise - 12 min walk
  • Suzhou Culture and Arts Center - 16 min walk

Getting around

  • Suzhou Railway Station - 21 min drive
  • Shanghai (SHA-Hongqiao Intl.) - 50 min drive

Restaurants

  • Hua Chi 88 — 1 min walk
  • The Fireplace — 1 min walk

About this property

Hyatt Regency Suzhou

Luxury Suzhou hotel in Wuzhong, near Jinji Lake
Along with 3 restaurants, this smoke-free hotel has an indoor pool and 2 bars/lounges. WiFi in public areas is free. Additionally, a 24-hour fitness centre, spa services and 24-hour room service are on-site. All 355 rooms feature thoughtful touches such as bathrobes and slippers, along with free WiFi and iPod docking stations. Other amenities available to guests include 24-hour room service, TVs and minibars.
Hyatt Regency Suzhou offers 355 forms of air-conditioned accommodation with iPod docking stations and minibars. Guests can surf the web using complimentary wireless Internet access.

Bathrooms include a separate bath and shower, bathrobes, slippers and designer toiletries. Business-friendly amenities include desks, complimentary newspapers and telephones. Additionally, rooms include a safe and coffee/tea makers. A nightly turndown service is provided and housekeeping is offered on a daily basis. Amenities available on request include hairdryers.

Recreational amenities at the hotel include an indoor pool and a 24-hour fitness centre.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property

Social distancing

Social distancing measures in place

Safety measures

Hand sanitiser provided
Masks available
Personal protective equipment worn by staff
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • No on-site parking available
  • Limo/town car service

Food and drink

  • Buffet breakfast available for a fee daily 6:30 AM–10 AM: CNY 178 per person
  • 3 restaurants
  • 2 bars/lounges
  • 24-hour room service

Things to do

  • 24-hour fitness centre
  • Indoor pool
  • Shopping
  • Spa services

Family friendly

  • Dry-cleaning service
  • Indoor pool
  • Laundry facilities

Conveniences

  • ATM/banking services
  • Ballroom
  • Banquet hall
  • Lift
  • Free newspapers in reception
  • Reception hall

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Porter
  • Tour/ticket assistance
  • Turndown service
  • Wedding services

Languages spoken

  • Chinese
  • English

Business services

  • 1 meeting room
  • Computer station
  • Conference space (18292 square feet)

Spa

  • Body scrubs
  • Body treatments
  • Detox wraps
  • Facials
  • Reflexology

Accessibility

  • If you have requests for specific accessibility needs, please note them in the special requests field on the booking page after selecting your room.
  • In-room accessibility
  • Wheelchair accessible (may have limitations)

More

  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning
  • Linens

Bathroom

  • Bathrobes
  • Designer toiletries
  • Hairdryer (on request)
  • Separate bathtub and shower

Entertainment

  • TV/satellite channels
  • iPod dock
  • TV

Food and drink

  • Coffee/tea maker
  • Minibar

More

  • Desk
  • Free newspapers
  • Phone
  • Safe
  • Slippers
  • Turndown service

Policies

Check-in

Check-in between 2:00 PM and noon
Late check-in subject to availability
Express check-in
Minimum check-in age - 18

Check-out

Check-out before noon
Express check-out

Special check-in instructions

If you are planning to arrive after noon please contact the property in advance using the information on the booking confirmation
Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available.
Cots (infant beds) are not available

Payment types at the property

American ExpressMastercardVisa

Important information

Optional extras

The following fees and deposits are charged by the property at the time of service, check-in or check-out.

  • Fee for buffet breakfast: CNY 178 per person (approximately)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy.
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges.
Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.
  • No on-site parking is available.
  • This property advises that enhanced cleaning and guest safety measures are currently in place.
  • Disinfectant is used to clean the property.
  • Social distancing measures are in place; staff at the property wear personal protective equipment; guests are provided with hand sanitiser.

We should mention

Only registered guests are allowed in the guestrooms
No pets and no service animals are allowed at this property

National rating

For the benefit of our customers, we have provided a rating based on our ratings system.

Property is also known as

Hyatt Regency Suzhou Hotel
Hyatt Regency Suzhou
Hyatt Regency Suzhou Hotel
Hyatt Regency Suzhou Suzhou
Hyatt Regency Suzhou Hotel Suzhou

Frequently asked questions

Can I cancel my reservation for free at Hyatt Regency Suzhou and receive a full refund?
Yes, Hyatt Regency Suzhou offers free cancellation on select room rates, because flexibility matters! Please refer to Hyatt Regency Suzhou cancellation policy on our site for more details about any exclusions or requirements.
How much does it cost to stay at Hyatt Regency Suzhou?
As of 10 Jul 2020, prices found for a 1-night stay for 2 adults at Hyatt Regency Suzhou on 16 Jul 2020 start from £107, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.
Does this hotel have a pool?
Yes, this property has an indoor pool.
Is this property pet-friendly?
No, pets are not allowed at this property.
How much is parking at Hyatt Regency Suzhou?
This property doesn't offer parking.
What time is check-in at this hotel?
Check-in is from 2:00 PM to noon. Late check-in is available during limited hours.
What time is check-out at this hotel?
Checkout is at noon.
Where is this property located?
Located in Wuzhong, this luxury hotel is within a 15-minute walk of Yuanrong Times Square and Jinji Lake. Suzhou International Expo Center and Ferris Wheel Paradise are also within 15 minutes.

Guest reviews

Overall score and ratings for Hyatt Regency Suzhou

4.6
Wonderful
5 - Excellent
63
4 - Good
31
3 - Okay
4
2 - Mediocre
0
1 - Poor
0
4.6
Cleanliness
4.5
Service and Staff
4.0
Amenities
4.6
Property condition

5/5 Excellent

  • Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Stayed 2 nights in Dec 2019

5/5 Excellent

    This traveller didn’t leave comments with their review
    Stayed 2 nights in Oct 2019

    5/5 Excellent

      This traveller didn’t leave comments with their review
      Stayed 2 nights in Oct 2019

      5/5 Excellent

      • Liked: Cleanliness, staff & service, amenities, property conditions & facilities

      Stayed 3 nights in Jul 2019

      3/5

      • Liked: Cleanliness, staff & service, property conditions & facilities

      I got mosquito bites on the 19th floor in my room on the first night. The staff immediately put some repellent the next day so the problem solved

      Stayed 5 nights in Jun 2019
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