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"I selected to pay on arrival, but the payment was taken the day before I checked in. Because I had booked 5 separate rooms for colleagues, I initially thought my card had been skimmed because it was taken in five separate transactions. I'd selected pay at property so each colleague could pay separately - which added more inconvenience when it was all taken from my account"

"Staff are great, breakfast is first class Always have same room nice Hotel "

"An amazing hotel with a great restaurant and lovely staff"

"Very spacious room , clean , thanks for a great stay "

"Wonderful customer service. I phoned to say that I would be late for final check in (10pm) and Alexandra, the lovely lady on the front desk, made sure I was checked in dignity and made me feel so safe about arriving late. This was my second time visiting The Swan for work trips to Blyton Park track. Couldn’t recommend this B&B enough. Perfect for solo female travellers."

"A really friendly greeting at reception, with helpful guidance. The room was of a very high standard, clean and fresh, with a good supply of tea, coffee, biscuits etc. Beds were comfy, only niggle was that the extra pillows provided were really lumpy. Extremely helpful staff in the breakfast room, very courteous and friendly.There was a good selection of hot food for breakfast, and a lovely selection of fruit, sweet melon slices and fresh fruit salad. We had taken our dogs, and one little warning for other dog owners is that the grassy, wooded area for walking dogs has a lot of deer ticks, so good idea to check dogs after walking. We enjoyed our stay and the use of the pool. "

"We loved everything the the cave hotel offered,this time we only had a one night stay and our last stay was quite a while ago but on returning we certainly where not disappointed it was special we had our evening meal with them and that was wonderful we couldn’t take breakfast much to our disappointment it our room was really clean and welcoming really quite special as was everything about the CaveCastle Hotel Well done to every member of staff"

"Place was very close to where we needed to go too."

"I’d like to say thank you to the very friendly and helpful staff who couldn’t do enough for us. Our room was upgraded with a view of the racecourse and the room was superb. The highlight was a delicious breakfast for £10 when paying in advance. I’ll certainly stay here again when there isn’t racing! "