Title: Midtown Residence Surabaya Reviews, Deals & Photos 2025 - Expedia.co.uk [See all properties](http://www.expedia.co.uk/Hotel-Search?regionId=&adults=2&children=&sort=RECOMMENDED&useRewards=false&semdtl=&userIntent=&vip=false) # Midtown Residence Surabaya Central hotel connected to a shopping centre in Surabaya with an outdoor pool ![Outdoor pool](https://images.trvl-media.com/lodging/18000000/17600000/17594800/17594723/1a85ec44.jpg?impolicy=resizecrop&rw=598&ra=fit) ![City view](https://images.trvl-media.com/lodging/18000000/17600000/17594800/17594723/17e04ed9.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Lobby](https://images.trvl-media.com/lodging/18000000/17600000/17594800/17594723/e15a8c4f.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Business centre](https://images.trvl-media.com/lodging/18000000/17600000/17594800/17594723/0fa4d17e.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Daily buffet breakfast (IDR 100000 per person)](https://images.trvl-media.com/lodging/18000000/17600000/17594800/17594723/1239e1ed.jpg?impolicy=resizecrop&rw=297&ra=fit) - Overview - Rooms - Location - Policies Located in Wonokromo, Midtown Residence Surabaya features an outdoor pool, children's pool, gym, and business center. The Wok Noodle restaurant serves local and international dishes. Enjoy evening drinks at the bar and morning coffee at the coffee shop. 9.4 Exceptional ## Popular amenities - Pool - Bar - Gym - Parking available - Room service - Breakfast available ## Room options ### Check availability for these dates Tonight [Oct 8 - Oct 9](https://www.expedia.co.uk/Hotel-Search?startDate=2025-10-08&endDate=2025-10-09&selected=17594723&PinnedHotelID=17594723&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-10-08&endDate=2025-10-09&selected=17594723&PinnedHotelID=17594723&HadPinnedHotel=true®ionId=-1&adults=2) Tomorrow [Oct 9 - Oct 10](https://www.expedia.co.uk/Hotel-Search?startDate=2025-10-09&endDate=2025-10-10&selected=17594723&PinnedHotelID=17594723&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-10-09&endDate=2025-10-10&selected=17594723&PinnedHotelID=17594723&HadPinnedHotel=true®ionId=-1&adults=2) This weekend [Oct 10 - Oct 12](https://www.expedia.co.uk/Hotel-Search?startDate=2025-10-10&endDate=2025-10-12&selected=17594723&PinnedHotelID=17594723&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-10-10&endDate=2025-10-12&selected=17594723&PinnedHotelID=17594723&HadPinnedHotel=true®ionId=-1&adults=2) Next weekend [Oct 17 - Oct 19](https://www.expedia.co.uk/Hotel-Search?startDate=2025-10-17&endDate=2025-10-19&selected=17594723&PinnedHotelID=17594723&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-10-17&endDate=2025-10-19&selected=17594723&PinnedHotelID=17594723&HadPinnedHotel=true®ionId=-1&adults=2) All rooms 1 bed 2 beds Showing 7 of 7 rooms ![City view](https://images.trvl-media.com/lodging/18000000/17600000/17594800/17594723/553e36b7.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Studio, King Bed (Splendid) ### Highlights Air conditioning Connecting rooms available LCD TV 2 bedrooms Hairdryer Free bottled water Coffee/tea maker Stovetop - 301 sq ft - Sleeps 3 - 1 King Bed ![Studio, Twin Beds (Splendid) | City view](https://images.trvl-media.com/lodging/18000000/17600000/17594800/17594723/71248265.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Studio, Twin Beds (Splendid) ### Highlights Air conditioning Connecting rooms available LCD TV 2 bedrooms Hairdryer Free bottled water Coffee/tea maker Stovetop - 301 sq ft - City view - Sleeps 3 - 2 Single Beds ![2 bedrooms, in-room safe, free WiFi, bed sheets](https://images.trvl-media.com/lodging/18000000/17600000/17594800/17594723/80585c44.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Room, 1 King Bed (Fabulous) ### Highlights Air conditioning Connecting rooms available Kitchen LCD TV 2 bedrooms Bathrobes Hairdryer Free bottled water - 452 sq ft - Sleeps 3 - 1 King Bed ![2 bedrooms, in-room safe, free WiFi, bed sheets](https://images.trvl-media.com/lodging/18000000/17600000/17594800/17594723/c73da50d.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Room, 2 Twin Beds (Fabulous Style) ### Highlights Air conditioning Connecting rooms available Kitchen LCD TV 2 bedrooms Bathrobes Hairdryer Free bottled water - 506 sq ft - Sleeps 3 - 2 Single Beds ![Studio Splendid Style King | 2 bedrooms, in-room safe, free WiFi, bed sheets](https://images.trvl-media.com/lodging/18000000/17600000/17594800/17594723/70894f78.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Studio Splendid Style King 8.0 Very good 1 review ### Highlights Air conditioning Connecting rooms available Kitchen LCD TV 2 bedrooms Hairdryer Free bottled water Coffee/tea maker - 323 sq ft - Sleeps 3 - 1 King Bed ![Room, King Bed (Fabulous Style) | 2 bedrooms, in-room safe, free WiFi, bed sheets](https://images.trvl-media.com/lodging/18000000/17600000/17594800/17594723/8252da7a.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Room, King Bed (Fabulous Style) 10.0 Exceptional 1 review ### Highlights Air conditioning Connecting rooms available Kitchen LCD TV 2 bedrooms Hairdryer Free bottled water Coffee/tea maker - 506 sq ft - Sleeps 3 - 1 King Bed ![Apartment (Marvelous Room) | Living area | 32-inch LCD TV with cable channels, TV](https://images.trvl-media.com/lodging/18000000/17600000/17594800/17594723/9f84e423.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Apartment (Marvelous Room) ### Highlights Separate dining area Separate sitting area Air conditioning Connecting rooms available Kitchen Fridge LCD TV 2 bedrooms - 1130 sq ft - 2 bedrooms - City view - Sleeps 6 - 1 King Bed and 1 Large Single Bed ## You may also like Ad ![Exterior](https://images.trvl-media.com/lodging/40000000/39920000/39916400/39916323/3d02675e.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### Doubletree By Hilton Surabaya Surabaya Center - 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More rewards for more adventures! [Sign in](https://www.expedia.co.uk/login?ckoflag=0&uurl=e3id%3Dredr%26rurl%3D%2FSurabaya-Hotels-Midtown-Residence-Surabaya.h17594723.Hotel-Information)[Sign up, it's free](https://www.expedia.co.uk/signup?enable_registration=true&uurl=e3id%3Dredr%26rurl%3D%2FSurabaya-Hotels-Midtown-Residence-Surabaya.h17594723.Hotel-Information) ## About the area Located in Surabaya Center neighbourhood, Midtown Residence Surabaya is connected to a shopping centre. Monument Of Suroboyo and House of Sampoerna are local landmarks, and travellers looking to shop may want to visit Tunjungan Plaza and Surabaya Town Square. Looking to enjoy an event or a game while in town? See what's happening at Lapangan Thor Stadium or Gelora 10 November Stadium. [Visit our Surabaya travel guide](https://www.expedia.co.uk/Surabaya.dx3294) ![Map](https://maps.googleapis.com/maps/api/staticmap?&size=660x330&map_id=3b266eb50d2997c6&zoom=13&markers=icon:https%3A%2F%2Fa.travel-assets.com%2Ftravel-assets-manager%2Feg-maps%2Fproperty.png%7C-7.28926%2C112.74439&channel=expedia-HotelInformation&maptype=roadmap&scale=1&key=AIzaSyCYjQus5kCufOpSj932jFoR_AJiL9yiwOw&signature=j7gzvX87WTzzYfzT8h4aBB1XTvw=) Jl. Ngagel Raya 123, Surabaya, East Java , 60246 ### What's nearby - Surabaya Zoo - 14 min walk - 0.8 miles - Royal Plaza Surabaya - 2 min drive - 1.5 miles - Surabaya Plaza Shopping Mall - 3 min drive - 2.0 miles - Grand City Surabaya - 3 min drive - 2.4 miles - Tunjungan Plaza - 4 min drive - 2.3 miles ### Getting around - Surabaya Gubeng Station - 4 min drive - Ngagel Station - 20 min walk - Surabaya (SUB-Juanda) - 30 min drive ### Restaurants - ‪Suzana Bakery - ‬3 min walk - ‪1914 Surabaya - ‬3 min walk - ‪KYODAI Robatayaki & Sake Bar - ‬3 min walk - ‪Sushi Kiosk - ‬2 min walk - ‪Masakan Padang dpn Carefour Ngagel - ‬3 min walk ## About this property ### Midtown Residence Surabaya Upscale hotel near Tunjungan Plaza A coffee shop/cafe, dry cleaning/laundry services and a bar are just a few of the amenities provided at Midtown Residence Surabaya. The on-site local and international cuisine restaurant, Wok Noodle, offers breakfast, lunch and dinner. Stay connected with free in-room WiFi, and guests can find other amenities, such as a gym and a business centre. Additional perks include: - An outdoor pool and a children's pool - Buffet breakfast (surcharge), self-parking (surcharge) and a round-trip airport shuttle (surcharge) - A porter/bellboy, a front desk safe and meeting rooms - A lift, concierge services and luggage storage Room features All 274 rooms offer comforts such as air conditioning, in addition to thoughtful touches such as free WiFi and safes. More conveniences in all rooms include: - Free tea bags/instant coffee and coffee/tea makers - Showers, free toiletries and hairdryers - 32-inch LCD TVs with cable channels - Stovetops, daily housekeeping and phones ## Similar properties ![Outdoor pool](https://images.trvl-media.com/lodging/70000000/69950000/69940300/69940270/0b3c94a9.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Aston Inn Jemursari Surabaya Surabaya - Pool - Parking included - Free WiFi - Restaurant 9.0 Wonderful 16 reviews £30 includes taxes & fees 20 Oct - 21 Oct [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-10-20&endDate=2025-10-21&selected=69940270&PinnedHotelID=69940270&HadPinnedHotel=true®ionId=-1&adults=2) ![Meeting facility](https://images.trvl-media.com/lodging/19000000/18030000/18023700/18023641/db19134c.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Novotel Samator Surabaya Timur Surabaya - Pool - Kids pool - Parking included - Free WiFi 8.2 Very good 67 reviews £39 includes taxes & fees 21 Oct - 22 Oct [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-10-21&endDate=2025-10-22&selected=18023641&PinnedHotelID=18023641&HadPinnedHotel=true®ionId=-1&adults=2) ![Outdoor pool](https://images.trvl-media.com/lodging/9000000/8270000/8264900/8264823/bdeb343b.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Grand Inna Tunjungan Hotel Surabaya Surabaya Center - Pool - Hot tub - Spa - Free WiFi 7.4 Good 19 reviews £34 includes taxes & fees 14 Oct - 15 Oct [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-10-14&endDate=2025-10-15&selected=8264823&PinnedHotelID=8264823&HadPinnedHotel=true®ionId=-1&adults=2) ![Aerial view](https://images.trvl-media.com/lodging/20000000/19660000/19651900/19651824/w3996h2660x0y7-212b533a.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Tunjungan Hotel Surabaya Center - Pool - Spa - Free WiFi - Restaurant 6.0 23 reviews [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-10-22&endDate=2025-10-23&selected=19651824&PinnedHotelID=19651824&HadPinnedHotel=true®ionId=-1&adults=2) ![2 restaurants, international cuisine](https://images.trvl-media.com/lodging/17000000/16780000/16773600/16773509/36593342.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Vasa Hotel Surabaya Surabaya - Pool - Spa - Kids pool - Parking included 9.0 Wonderful 140 reviews £53 includes taxes & fees 17 Oct - 18 Oct [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-10-17&endDate=2025-10-18&selected=16773509&PinnedHotelID=16773509&HadPinnedHotel=true®ionId=-1&adults=2) ![Restaurant](https://images.trvl-media.com/lodging/78000000/77950000/77940800/77940740/f67931c6.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Platinum Hotel Tunjungan Surabaya Surabaya Center - Pool - Hot tub - Spa - Parking included 9.2 Wonderful 20 reviews [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-10-22&endDate=2025-10-23&selected=77940740&PinnedHotelID=77940740&HadPinnedHotel=true®ionId=-1&adults=2) ![Outdoor pool, pool loungers](https://images.trvl-media.com/lodging/7000000/6810000/6809100/6809071/f568d337.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Verwood Hotel & Serviced Residence Surabaya - Pool - Spa - Kids pool - Parking included 7.2 Good 129 reviews [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-10-22&endDate=2025-10-23&selected=6809071&PinnedHotelID=6809071&HadPinnedHotel=true®ionId=-1&adults=2) ![Outdoor pool](https://images.trvl-media.com/lodging/1000000/20000/10700/10696/1d8c208e.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Surabaya Suites Hotel Powered by Archipelago Surabaya Center - Pool - Spa - Kids pool - Parking included 7.4 Good 119 reviews £25 includes taxes & fees 20 Oct - 21 Oct [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-10-20&endDate=2025-10-21&selected=10696&PinnedHotelID=10696&HadPinnedHotel=true®ionId=-1&adults=2) ![Outdoor pool, pool loungers](https://images.trvl-media.com/lodging/1000000/60000/54100/54048/1bcb2a92.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Mercure Surabaya Grand Miram Surabaya Center - Pool - Hot tub - Spa - Kids pool 8.0 Very good 82 reviews £28 includes taxes & fees 12 Oct - 13 Oct [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-10-12&endDate=2025-10-13&selected=54048&PinnedHotelID=54048&HadPinnedHotel=true®ionId=-1&adults=2) ![Building design](https://images.trvl-media.com/lodging/31000000/30440000/30432100/30432025/bdb3a287.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Morazen Surabaya Surabaya Center - Pool - All-inclusive - Spa - Kids pool 8.4 Very good 21 reviews £38 includes taxes & fees 27 Oct - 28 Oct [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-10-27&endDate=2025-10-28&selected=30432025&PinnedHotelID=30432025&HadPinnedHotel=true®ionId=-1&adults=2) ## Property amenities ### Internet - Available in all rooms: Free WiFi - Available in some public areas: Free WiFi ### Parking and transport - Return airport shuttle (surcharge) - Secured, covered parking on site (surcharge; includes in/out privileges) ### Food and drink - Daily buffet breakfast available 6:00 AM to 10 AM for a fee: IDR 100,000 for adults and IDR 50,000 for children - A bar/lounge - A coffee shop/cafe - A restaurant ### Restaurants on site - Wok Noodle ### Things to do - Children's pool - Gym - Outdoor pool ### Family friendly - Children's pool - Laundry facilities - Outdoor pool ### Conveniences - 24-hour front desk - Laundry facilities - Luggage storage - Safe at front desk ### Guest services - Concierge services - Dry cleaning/laundry service - Housekeeping (daily) - Porter/bellhop ### Business services - Business centre - Meeting rooms ### Accessibility - If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking. - Lift - Wheelchair accessible (may have limitations) - Wheelchair-accessible concierge desk - Wheelchair-accessible registration desk - Wheelchairs on site ### More - Banquet hall - Designated smoking areas ## Room amenities ### Bedroom - Bedsheets provided ### Bathroom - Free toiletries - Hair dryer - Shampoo - Shower - Slippers - Soap - Toilet paper - Towels provided ### Entertainment - 32-inch LCD TV with cable channels ### Food and drink - Coffee/tea maker - Free bottled water - Hob - Limited room service - Tea bags/instant coffee ### More - Air conditioning - Connecting rooms available - Phone - Safe ## Policies ### Check-in Check-in start time: 2 PM; check-in end time: noon Minimum check-in age - 18 ### Check-out Check-out before noon ### Special check-in instructions Front desk staff will greet guests on arrival at the property ### Access methods Staffed front desk ### Pets Pets not allowed ### Children and extra beds Children are welcome Rollaway/extra beds are not available. Cots (infant beds) are not available ### Payment types at the property ## Important information ### Fees You'll be asked to pay the following charges at the property. Fees may include applicable taxes: - Deposit: IDR 100000 per accommodation, per night We have included all charges provided to us by the property. ### Optional extras - Fee for buffet breakfast: from approximately IDR 100000 for adults and from IDR 50000 for children The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change. ### You need to know This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. Extra-person charges may apply and vary depending on property policy Government-issued photo identification and a credit card or cash deposit may be required at check-in for incidental charges Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed This property accepts credit cards, debit cards and cash If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with UK consumer law, property booking services are not subject to the right of withdrawal. ### We should mention The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation ### Property is also known as Midtown Residence Surabaya Hotel Midtown Residence Hotel Midtown Residence Surabaya Java Midtown Resince Surabaya Java Midtown Surabaya Surabaya Midtown Residence Surabaya Hotel Midtown Residence Surabaya Surabaya Midtown Residence Surabaya Hotel Surabaya ## Frequently asked questions ### Does Midtown Residence Surabaya have a pool? > Yes, this property has an outdoor pool and a children's pool. ### Is Midtown Residence Surabaya pet-friendly? > No, pets are not allowed at this property. ### How much is parking at Midtown Residence Surabaya? > Self-parking is available for a fee. ### What time is check-in at Midtown Residence Surabaya? > Check-in start time: 2 PM; check-in end time: noon. ### What time is check-out at Midtown Residence Surabaya? > Checkout is at noon. ### Does Midtown Residence Surabaya provide a shuttle to the airport? > Yes, there's an airport shuttle. ### Where is Midtown Residence Surabaya located? > Located in Surabaya Center, this hotel is within 1 mile (2 km) of Taman Bungkul, Mpu Tantular Museum and Monument Of Suroboyo. Korea Park and House of Sampoerna are also within 1 mile (2 km). Ngagel Station is 20 minutes by foot and Wonokromo Station is 25 minutes. ## Have a question? Beta Get instant answers with AI powered search of property information and reviews. Ask a question ## Midtown Residence Surabaya Reviews 9.4 ### Exceptional All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.[More information](https://www.expedia.co.uk/lp/b/content-guidelines) 10 - Excellent 25 8 - Good 7 6 - Okay 2 4 - Poor 0 2 - Terrible 0 ### 9.2/10 Cleanliness ### 9.6/10 Staff & service ### 10/10 Amenities ### 8.8/10 Property conditions & facilities ### 8.4/10 Eco-friendliness ### 10/10 Excellent #### Reuben 23 Nov 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Nice place, delightful staff ##### Reuben Stayed 8 nights in Nov 2024 ### 10/10 Excellent #### Austin 11 Feb 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities It was nice ##### Austin Stayed 8 nights in Jan 2025 ### 10/10 Excellent #### Tim 12 Oct 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Rooftop pool has an amazing view of the city. Food was very good. Bathroom in our room needed some TLC and the shopping center attached is under construction so not much going on there yet ##### Tim Stayed 2 nights in Oct 2024 ### 10/10 Excellent #### Naufal 16 Mar 2023 Liked: Cleanliness, staff & service, property conditions & facilities The room was a little hotter than desired, but overall experienced was great as the staffs were very polite and great. ##### Naufal Stayed 2 nights in Mar 2023 ### 8/10 Good #### Willi 11 Feb 2023 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Surabaya The rooms have kitchens which is a big plus. ##### Willi Stayed 1 night in Feb 2023 ### 8/10 Good #### Willi 11 Feb 2023 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Surabaya . All was ok... Lotte Mart and a small shopping mall are connected to the hotel. ##### Willi Stayed 1 night in Feb 2023 ### 10/10 Excellent #### Chao 15 Jul 2024 Liked: Cleanliness, staff & service, property conditions & facilities Good ##### Chao Stayed 2 nights in Jul 2024 ### 6/10 Okay #### Muning 6 Sept 2023 Liked: Staff & service, amenities I booked the non-smoking suit rooms but it smelled so strongly like cigarettes. ##### Muning Stayed 1 night in Aug 2023 ### 10/10 Excellent #### Zhongyuan 28 Oct 2022 Liked: Cleanliness, staff & service, amenities, property conditions & facilities As I said in another review for this hotel, I have been here for about 6-7 weeks in total. I had such a great experience here such that I felt that I own them a detailed review. Each review on Orbitz is limited to 1500 characters, so I continue my review here. In another review, I mentioned that their service is very good. What I mean is that everyone in the hotel does their job nicely. From the moment you enter the hotel, you are greeted by the doorman. The front desk staff are very helpful, so does the restaurant waitresses and housekeeping staff. It's just the right amount, you won't feel over or under served for everything. Another thing I would highlight is that the hotel is very family friendly. I saw a lot of guests are families with kids. The kids enjoy their playground at the restaurant, a children's room next to the gym, and the swimming pool. I would also mention that you can enjoy the beautiful skyline of Surabaya both from the hotel room and at the swimming pool on the roof. Highly recommended. ##### Zhongyuan Stayed 8 nights in Jun 2022 ### 10/10 Excellent #### Zhongyuan 28 Oct 2022 Liked: Cleanliness, staff & service, amenities, property conditions & facilities I spent a total of at least 6 weeks in this hotel in 2022, all in the same type of splendid studio, with an awesome kitchen. It is and will be my top choice in Surabaya. In short, this is a very decent hotel. Its quality of service is definitely one of the best I have ever lived in. I would call its service as a classical textbook of hotel service, which is what I prefer. Their facilities are not brand new, admittedly, but well maintained. The only thing I would complain a bit is that the air conditioner is a bit noisy. But that's it, not a big deal in a spacious studio. The overall facilities and surrounding are indeed very nice, secure, and convenient. I enjoyed the gym and the pool at the top of the building. The swimming pool is about 25 meters long, with clean water, which is sufficient for a daily workout if you are a swimmer. There are restaurants and cafés next door where you can enjoy the day. There is also a big Lotte mall for food and supplies if you would like to cook your own meal. A decent barber shop next to the Lotte mall, to which I went twice. The hotel also runs its own restaurant. I had my breakfasts there. It offers lots of choices, from western style (bread and desert) to traditional Indonesian cuisine. The room I lived in is spacious, quiet, with nice city view from the window, just like the pictures. There are kitchen-wares and dishes in place. Last but not least, the hotel has a very professional team of staff, who offer superb service. ##### Zhongyuan Stayed 2 nights in Oct 2022 ### 6/10 Okay #### chiamin 5 Jun 2025 Liked: Staff & service, room comfort 整體破破舊舊的,不如預期的樣子,價格偏高 ##### chiamin Stayed 2 nights in May 2025 ### 10/10 Excellent #### ERIE 17 Apr 2025 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort ##### ERIE Stayed 3 nights in Apr 2025 ### 10/10 Excellent #### Dhim 1 Apr 2025 Liked: Cleanliness, staff & service, property conditions & facilities ##### Dhim Stayed 1 night in Mar 2025 ### 10/10 Excellent #### M Priyo 20 Jan 2025 ##### M Priyo Stayed 1 night in Jan 2025 ### 8/10 Good #### Titien 29 Apr 2021 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort ##### Titien Stayed 2 nights in Apr 2021 ### 10/10 Excellent #### Oktavina 5 Jan 2020 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort ##### Oktavina Stayed 1 night in Jan 2020 ### 10/10 Excellent #### Verified traveller 31 Dec 2019 Liked: Cleanliness, staff & service, amenities, property conditions & facilities ##### Verified traveller Stayed 1 night in Dec 2019 ### 10/10 Excellent #### Kuryati 27 Dec 2019 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort ##### Kuryati Stayed 4 nights in Dec 2019 ### 10/10 Excellent #### Benny 1 Oct 2019 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Great! Loved it! We got a free upgrade which is always nice. Thank you! ##### Benny Stayed 2 nights in Sep 2019 ### 10/10 Excellent #### Verified traveller 4 Sept 2019 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort Everything was good. ##### Verified traveller Stayed 1 night in Aug 2019 ### 10/10 Excellent #### Verified traveller 13 Jul 2019 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Better than expected, staff is polite and eager to satisfy, the rooms are spacious and loaded with amenities! They even provide complimentary mini bar snacks and drinks! And if this isn't enough, there is a shopping mall, packed with restaurants and a supermarket, adjacent! Excellent option, when visiting Surabaya! ##### Verified traveller Stayed 1 night in Jul 2019 ### 10/10 Excellent #### Verified traveller 16 May 2019 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Near a new shopping mall, nothing much there. Very clean hotel. ##### Verified traveller Stayed 2 nights in May 2019 ### 10/10 Excellent #### kawa 11 Feb 2019 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Excellent! ##### kawa Stayed 1 night in Jan 2019 ### 8/10 Good #### Tsu-fan 12 Jan 2019 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort room is quite new, location in good. ##### Tsu-fan Stayed 2 nights in Jan 2019 ### 8/10 Good #### Verified traveller 30 Nov 2018 Liked: Cleanliness, staff & service Living room did not have windows though rooms were large and clean. It is not about hotel but shopping mall had some cafes but open only at 10am. Hence I expected to have breakfast at these cafes but could not do that. Mall does not have proper restaurant, so I needed to go to hotel cafe or take taxi to go out for dinner, which was inconvenient. ##### Verified traveller Stayed 3 nights in Nov 2018