Title: Movenpick Surabaya City Reviews, Deals & Photos 2026 - Expedia.co.uk [See all properties](http://www.expedia.co.uk/Hotel-Search?regionId=&selected=36799814&adults=2&children=&sort=RECOMMENDED&useRewards=false&semdtl=&userIntent=&vip=false) # Movenpick Surabaya City Movenpick Surabaya City combines luxury with family-friendly amenities, offering an outdoor entertainment area, children's pool, and convenient concierge services ## Photo gallery for Movenpick Surabaya City ![Outdoor pool - Movenpick Surabaya City (Surabaya)](https://images.trvl-media.com/lodging/37000000/36800000/36799900/36799814/363881e4.jpg?impolicy=resizecrop&rw=598&ra=fit) ![Exterior - Movenpick Surabaya City (Surabaya)](https://images.trvl-media.com/lodging/37000000/36800000/36799900/36799814/19917880.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Daily buffet breakfast (IDR 218000 per person) - Movenpick Surabaya City (Surabaya)](https://images.trvl-media.com/lodging/37000000/36800000/36799900/36799814/95a756e1.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Exterior - Movenpick Surabaya City (Surabaya)](https://images.trvl-media.com/lodging/37000000/36800000/36799900/36799814/f5b38d0a.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Presidential Suite, 1 King Bed | Premium bedding, in-room safe, individually decorated - Movenpick Surabaya City (Surabaya)](https://images.trvl-media.com/lodging/37000000/36800000/36799900/36799814/b9236151.jpg?impolicy=resizecrop&rw=297&ra=fit) - Overview - Rooms - Location - Policies Located near Surabaya Zoo and Town Square, Movenpick Surabaya City is a perfect family retreat. Enjoy the outdoor pool, kids' pool, or onsite spa. Patita Restaurant serves meals all day, and the café offers refreshments for shoppers in the onsite mall. ## Reviews 8.4 Very good ## Popular amenities - Pool - Spa - Parking included - Free Wi-Fi - Restaurant - Air-conditioning £32 includes taxes & fees 27 Feb - 28 Feb ## Check prices for these days [Tonight ](https://www.expedia.co.uk/Hotel-Search?startDate=2026-02-10&endDate=2026-02-11&selected=36799814&PinnedHotelID=36799814&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-02-10&endDate=2026-02-11&selected=36799814&PinnedHotelID=36799814&HadPinnedHotel=true®ionId=-1&adults=2) [Tomorrow ](https://www.expedia.co.uk/Hotel-Search?startDate=2026-02-11&endDate=2026-02-12&selected=36799814&PinnedHotelID=36799814&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-02-11&endDate=2026-02-12&selected=36799814&PinnedHotelID=36799814&HadPinnedHotel=true®ionId=-1&adults=2) [This weekend ](https://www.expedia.co.uk/Hotel-Search?startDate=2026-02-13&endDate=2026-02-15&selected=36799814&PinnedHotelID=36799814&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-02-13&endDate=2026-02-15&selected=36799814&PinnedHotelID=36799814&HadPinnedHotel=true®ionId=-1&adults=2) [Next weekend ](https://www.expedia.co.uk/Hotel-Search?startDate=2026-02-20&endDate=2026-02-22&selected=36799814&PinnedHotelID=36799814&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-02-20&endDate=2026-02-22&selected=36799814&PinnedHotelID=36799814&HadPinnedHotel=true®ionId=-1&adults=2) ## Room options All rooms 1 bed 2 beds Showing 8 of 8 rooms ### View all photos for Deluxe Double Room, 1 Double Bed, City View ![Deluxe Double Room, 1 Double Bed, City View | Premium bedding, in-room safe, individually decorated](https://images.trvl-media.com/lodging/37000000/36800000/36799900/36799814/3054dada.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Deluxe Double Room, 1 Double Bed, City View ### Highlights Individually furnished Individually decorated Air conditioning Connecting rooms available Free cots/infant beds Smart TV Pillow menu Blackout curtains - City view - 388 sq ft - 1 bedroom - Sleeps 3 - 1 Double Bed ### View all photos for Deluxe Room, 2 Single Beds, City View ![Deluxe Room, 2 Single Beds, City View | Premium bedding, in-room safe, individually decorated](https://images.trvl-media.com/lodging/37000000/36800000/36799900/36799814/122d031f.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Deluxe Room, 2 Single Beds, City View ### Highlights Individually furnished Individually decorated Air conditioning Connecting rooms available Free cots/infant beds Smart TV Pillow menu Blackout curtains - City view - 388 sq ft - 1 bedroom - Sleeps 3 - 2 Single Beds ### View all photos for Superior Double Room, 1 Double Bed ![Superior Double Room, 1 Double Bed | Premium bedding, in-room safe, individually decorated](https://images.trvl-media.com/lodging/37000000/36800000/36799900/36799814/fe7fd8c0.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Superior Double Room, 1 Double Bed 10.0 Exceptional 2 reviews ### Highlights Individually furnished Individually decorated Air conditioning Connecting rooms available Free cots/infant beds Smart TV Pillow menu Blackout curtains - City view - 355 sq ft - 1 bedroom - Sleeps 3 - 1 Double Bed ### View all photos for Superior Room, 2 Single Beds ![Superior Room, 2 Single Beds | Premium bedding, in-room safe, individually decorated](https://images.trvl-media.com/lodging/37000000/36800000/36799900/36799814/1d2d9e8f.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Superior Room, 2 Single Beds ### Highlights Individually furnished Individually decorated Air conditioning Connecting rooms available Free cots/infant beds Smart TV Pillow menu Blackout curtains - City view - 355 sq ft - 1 bedroom - Sleeps 3 - 2 Single Beds ### View all photos for Deluxe Suite, 1 King Bed ![Deluxe Suite, 1 King Bed | Premium bedding, in-room safe, individually decorated](https://images.trvl-media.com/lodging/37000000/36800000/36799900/36799814/a42757fe.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Deluxe Suite, 1 King Bed ### Highlights Individually furnished Individually decorated Air conditioning Connecting rooms available Free cots/infant beds Smart TV Pillow menu Blackout curtains - Sleeps 3 - 1 King Bed ### View all photos for Executive Room, 1 King Bed, City View ![Premium bedding, in-room safe, individually decorated](https://images.trvl-media.com/lodging/37000000/36800000/36799900/36799814/ab0e62ed.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Executive Room, 1 King Bed, City View ### Highlights Individually furnished Individually decorated Air conditioning Connecting rooms available Free cots/infant beds Smart TV Pillow menu Blackout curtains - Sleeps 3 - 1 King Bed ### View all photos for Executive Suite, 1 King Bed ![Executive Suite, 1 King Bed | Premium bedding, in-room safe, individually decorated](https://images.trvl-media.com/lodging/37000000/36800000/36799900/36799814/1fa270c3.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Executive Suite, 1 King Bed ### Highlights Individually furnished Individually decorated Air conditioning Connecting rooms available Free cots/infant beds Smart TV Pillow menu Blackout curtains - Sleeps 3 - 1 King Bed ### View all photos for Presidential Suite, 1 King Bed ![Presidential Suite, 1 King Bed | Premium bedding, in-room safe, individually decorated](https://images.trvl-media.com/lodging/37000000/36800000/36799900/36799814/b9236151.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Presidential Suite, 1 King Bed ### Highlights Individually furnished Individually decorated Air conditioning Connecting rooms available Free cots/infant beds Smart TV Pillow menu Blackout curtains - Sleeps 3 - 1 King Bed ## You may also like Ad ![Lobby lounge, pool views, open daily](https://a.travel-assets.com/media/meso_cm/PAPI/Images/lodging/16000000/15630000/15622900/15622804/08491a85_b.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### Four Points by Sheraton Surabaya, Tunjungan Plaza Surabaya Center - Pool - Kids’ pool - Parking included - Free Wi-Fi 9.4 Exceptional 296 reviews £62 includes taxes & fees 13 Mar - 14 Mar [](https://www.expedia.co.uk/Surabaya-Hotels-Four-Points-By-Sheraton-Surabaya.h15622804.Hotel-Information?chkin=2026-3-13&chkout=2026-3-14&rm1=a2®ionId=3294&destination=Surabaya&destType=MARKET&latLong=-7.257472,112.752091&searchId=e04ad29d-1623-4591-b366-6835370f6c53&top_cur=GBP) Ad ![Rooftop bar, al fresco dining, open daily](https://a.travel-assets.com/media/meso_cm/PAPI/Images/lodging/41000000/40150000/40144900/40144880/d0891894_b.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### Four Points by Sheraton Surabaya, Pakuwon Indah Surabaya - Pool - Kids’ pool - 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Pool - Kids’ pool - Parking included - Free Wi-Fi 8.2 Very good 70 reviews £31 includes taxes & fees 17 Feb - 18 Feb [](https://www.expedia.co.uk/Surabaya-Hotels-Novotel-Samator-Surabaya-Timur.h18023641.Hotel-Information?chkin=2026-2-17&chkout=2026-2-18&rm1=a2®ionId=3294&destination=Surabaya&destType=MARKET&latLong=-7.257472,112.752091&searchId=e04ad29d-1623-4591-b366-6835370f6c53&top_cur=GBP) Ad ![View from room](https://a.travel-assets.com/media/meso_cm/PAPI/Images/lodging/10000000/9830000/9827700/9827641/09554053_b.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### Ascott Waterplace Surabaya Surabaya - Pool - Kitchen - Washing machine - Parking included 8.6 Excellent 97 reviews £61 includes taxes & fees 22 Feb - 23 Feb [](https://www.expedia.co.uk/Surabaya-Hotels-Ascott-Waterplace-Surabaya.h9827641.Hotel-Information?chkin=2026-2-22&chkout=2026-2-23&rm1=a2®ionId=3294&destination=Surabaya&destType=MARKET&latLong=-7.257472,112.752091&searchId=e04ad29d-1623-4591-b366-6835370f6c53&top_cur=GBP) ![Mod logo](https://a.travel-assets.com/pricing-claim/sparkle_dark.svg) Sign in to view eligible discounts and perks. More rewards for more adventures! [Sign in](https://www.expedia.co.uk/login?ckoflag=0&uurl=e3id%3Dredr%26rurl%3D%2FSurabaya-Hotels-Grand-Mercure-Surabaya.h36799814.Hotel-Information)[Sign up, it's free](https://www.expedia.co.uk/signup?enable_registration=true&uurl=e3id%3Dredr%26rurl%3D%2FSurabaya-Hotels-Grand-Mercure-Surabaya.h36799814.Hotel-Information) ## About the area Located in Surabaya, Movenpick Surabaya City is in a shopping district and near the airport. Travellers who have shopping on the agenda can visit Royal Plaza Surabaya and Surabaya Town Square. Tunjungan Plaza and Grand City Surabaya are two other places to visit that come recommended. [Visit our Surabaya travel guide](https://www.expedia.co.uk/Surabaya.dx3294) ![Map](https://maps.googleapis.com/maps/api/staticmap?&size=660x330&map_id=3b266eb50d2997c6&zoom=13&markers=icon:https%3A%2F%2Fa.travel-assets.com%2Ftravel-assets-manager%2Feg-maps%2Fproperty.png%7C-7.31427%2C112.73492&channel=expedia-HotelInformation&maptype=roadmap&scale=1&key=AIzaSyCYjQus5kCufOpSj932jFoR_AJiL9yiwOw&signature=X98TaGnXGGAIrZqiXQ-qpZgIpDc=) JL AHMAD YANI NO 71, MARGOREJO, Surabaya, 60250 ### What's nearby - Royal Plaza Surabaya 6 min walk \- 0.4 miles - Universitas Islam Negeri Sunan Ampel Surabaya 9 min walk \- 0.5 miles - Surabaya Zoo 3 min drive \- 1.5 miles - Monument Of Suroboyo 4 min drive \- 1.5 miles - Mpu Tantular Museum 4 min drive \- 1.5 miles ### Getting around - Margorejo Station 6 min walk - Surabaya Gubeng Station 19 min drive - Surabaya (SUB-Juanda) 27 min drive ### Restaurants - Piero Mexican Restaurant 3 min walk - Richeese Factory 2 min walk - Halal Boss 4 min walk - A&W 4 min walk - Patita 1 min walk ## About this property ### Movenpick Surabaya City Luxury family-friendly hotel near Royal Plaza Surabaya Located close to Surabaya Town Square, Movenpick Surabaya City provides a shopping centre on-site, a coffee shop/cafe and a garden. Treat yourself to a massage at the on-site spa. Be sure to enjoy a meal at Patita Restaurant, the on-site restaurant. Stay connected with free in-room WiFi, and guests can find other amenities, such as dry cleaning/laundry services and an outdoor entertainment area. You'll also enjoy perks such as: - An outdoor pool and a children's pool - Free self-parking and valet parking - Buffet breakfast (surcharge), a front desk safe and tour/ticket information - Coffee/tea in reception, luggage storage and ATM/banking services Room features All 243 individually furnished rooms offer comforts, such as 24-hour room service and premium bedding, in addition to perks, such as pillow menus and laptop-friendly workspaces. More conveniences in all rooms include: - Highchairs and free infant beds - Recycling, LED light bulbs and eco-friendly cleaning products - Rainfall showers, eco-friendly toiletries and bidets - 55-inch Smart TVs with cable channels - Free tea bags/instant coffee, electric kettles and daily housekeeping ## Similar properties ![CEO Suite | Living area](https://images.trvl-media.com/lodging/77000000/76830000/76826100/76826071/bf2472a7.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Artotel TS Suites Surabaya Wonokromo - Spa - Parking included - Free Wi-Fi - Restaurant 7.6 Good 5 reviews [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-02-24&endDate=2026-02-25&selected=76826071&PinnedHotelID=76826071&HadPinnedHotel=true®ionId=-1&adults=2) ![Exterior](https://images.trvl-media.com/lodging/1000000/60000/54100/54048/6440435f.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Mercure Surabaya Grand Miram Surabaya Center - Pool - Hot tub - Spa - Kids’ pool 7.8 Good 84 reviews £23 includes taxes & fees 18 Feb - 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Pool - Hot tub - Spa - Parking included 9.0 Wonderful 22 reviews £71 includes taxes & fees 11 Feb - 12 Feb [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-02-11&endDate=2026-02-12&selected=77940740&PinnedHotelID=77940740&HadPinnedHotel=true®ionId=-1&adults=2) ![Terrace/patio](https://images.trvl-media.com/lodging/10000000/9720000/9717800/9717727/986fbd22.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Crown Prince Hotel Surabaya Surabaya Center - Pool - Spa - Kids’ pool - Free Wi-Fi 8.0 Very good 51 reviews [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-02-24&endDate=2026-02-25&selected=9717727&PinnedHotelID=9717727&HadPinnedHotel=true®ionId=-1&adults=2) ![Outdoor pool](https://images.trvl-media.com/lodging/18000000/17600000/17594800/17594723/2e18ecfb.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Midtown Residence Surabaya Surabaya Center - Pool - Kids’ pool - Free Wi-Fi - Restaurant 9.4 Exceptional 34 reviews [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-02-24&endDate=2026-02-25&selected=17594723&PinnedHotelID=17594723&HadPinnedHotel=true®ionId=-1&adults=2) [Compare similar properties](/Hotel-Search?startDate=2026-02-24&endDate=2026-02-25&selected=36799814&PinnedHotelID=36799814&HadPinnedHotel=true®ionId=-1&adults=2&comparePropertyIds=36799814,76826071,54048,15402635,11466308) ## Property amenities ### Internet - Available in all rooms: Free WiFi - Available in some public areas: Free WiFi ### Parking and transport - Free self parking on site - Free valet parking on site - Limited on-site valet and self parking ### Food and drink - Daily buffet breakfast available 6:00 AM to 10:00 AM for a fee: IDR 218,000 for adults and IDR 109,000 for children - A bar/lounge - A coffee shop/cafe - A restaurant - Coffee and tea in common areas - Snack bar/deli ### Restaurants on site - Patita Restaurant ### Things to do - Children's pool - Full-service spa - Health club - Outdoor pool - Sauna - Shopping centre ### Family friendly - Children's pool - High chair - In-room cot - Laundry facilities - Outdoor pool - Pool gate - Rollaway/extra bed (surcharge) - Snack bar/deli ### Conveniences - 24-hour front desk - ATM - Guidebooks - Laundry facilities - Luggage storage - Safe at front desk ### Guest services - Change of bedsheets (on request) - Change of towels on request - Concierge services - Dry cleaning/laundry service - Housekeeping (daily) - Porter/bellhop - Tour and ticket assistance ### Business services - 9 meeting rooms ### Outdoors - Garden - Outdoor entertainment area - Vegetable garden ### Full-service spa - Massage ### Accessibility - If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking. - Lift - Wheelchair accessible (may have limitations) - Wheelchair-accessible concierge desk - Wheelchair-accessible path to lift ### More - At least 10% of profits reinvested in community and sustainability - At least 80% lighting from LEDs - At least 80% of food locally-sourced - At least 80% organic food - Banquet hall - Biodegradable coffee stirrers available - Biodegradable drinking straws available - Comprehensive food waste policy - Comprehensive recycling policy - Eco-friendly cleaning products used - Humane treatment of captive wild animals - Local artist showcase - Locally-owned and organised tours and activities - No plastic coffee stirrers - No plastic drinking straws - No plastic soft drink bottles - No plastic water bottles - Reusable cups - Reusable tableware - Smoke-free property - Vegan dining options - Vegetarian breakfast available - Vegetarian dining options ## Room amenities ### Bedroom - Blackout drapes - Free cot - Pillow menu - Premium bedding - Rollaway/extra bed (surcharge) ### Bathroom - Bidet - Free toiletries - Hair dryer - Rainfall showerhead - Shower - Slippers - Towels provided ### Entertainment - 55-inch smart TV with cable channels ### Food and drink - 24-hour room service - Electric kettle - Free bottled water - Restaurant dining guides - Tea bags/instant coffee ### More - Air conditioning - Bulk dispensers for toiletries - Cleaning products are eco-friendly - Connecting rooms available - Desk - Eco-friendly toiletries - Energy-saving switches in guestrooms - Individual decor - Individual furnishings - Iron/ironing board on request - Laptop workspace - LED lighting - Phone - Recycling - Safe - Water-efficient showers ## Policies ### Check-in Check-in start time: 2:00 PM; check-in end time: noon Early check-in subject to availability Early check-in is available for a fee Contactless check-in and check-out are available Minimum check-in age - 17 ### Check-out Check-out before noon Contactless check-out ### Special check-in instructions Front desk staff will greet guests on arrival at the property Information provided by the property may be translated using automated translation tools ### Access methods Staffed front desk ### Pets No pets or service animals allowed ### Children and extra beds Children are welcome 1 child, up to the age of 12 years, can stay for free if using existing beds when occupying the parent or guardian's room Rollaway/extra beds are available for IDR 423500.0 per night. Free cots are available on request at the property ### Payment types at the property ## Important information ### Fees You'll be asked to pay the following charges at the property. Fees may include applicable taxes: - Deposit: IDR 500000 per accommodation, per night We have included all charges provided to us by the property. ### Optional extras - Fee for buffet breakfast: from approximately IDR 218000 for adults and from IDR 109000 for children - Early check-in is available for a fee (subject to availability) - Rollaway bed fee: IDR 423500.0 per night The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change. ### You need to know This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. Extra-person charges may apply and vary depending on property policy Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation This property accepts credit cards, debit cards and cash Cashless transactions are available This property uses eco-friendly cleaning products Safety features at this property include a fire extinguisher, a smoke detector, a security system and a first aid kit This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels) If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with UK consumer law, property booking services are not subject to the right of withdrawal. ### We should mention Pool access available from 6:00 AM to 8:00 PM The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation No pets and no service animals are allowed at this property Children under 17 years old are not allowed in the swimming pool, health club, fitness facility or hot tub without adult supervision ### Property is also known as Grand Mercure Surabaya Hotel SURABAYA Grand Mercure Surabaya Hotel Grand Mercure Surabaya SURABAYA Mercure Surabaya Surabaya Grand Mercure Surabaya Movenpick Surabaya City Hotel Movenpick Surabaya City Surabaya Movenpick Surabaya City Hotel Surabaya ## Frequently asked questions ### Does Movenpick Surabaya City have a pool? ### How much does it cost to stay at Movenpick Surabaya City? ### Is Movenpick Surabaya City pet-friendly? ### How much is parking at Movenpick Surabaya City? ### What time is check-in at Movenpick Surabaya City? ### What time is check-out at Movenpick Surabaya City? ### Where is Movenpick Surabaya City located? ## Have a question? Beta Get instant answers with AI powered search of property information and reviews. Ask a question ## Reviews ## Movenpick Surabaya City Reviews 8.4 ### Very good All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.[More information](https://www.expedia.co.uk/lp/b/content-guidelines) ### 9.0 Cleanliness ### 7.8 Amenities ### 9.0 Staff & service ### 8.4 Property conditions & facilities 10 - Excellent 10 8 - Good 9 6 - Okay 3 4 - Poor 2 2 - Terrible 0 ## Reviews ### 10/10 Excellent #### j 4 Nov 2025 Liked: Cleanliness, staff & service, amenities Good new hotel, very clean and staff are very friendly ##### j Stayed 1 night in Oct 2025 ### 10/10 Excellent #### Verified traveller 17 Mar 2025 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Business stay in Surabaya We were only there one night on business but the hotel was quite nice, rooms very comfortable, great bed and linens, nice restaurant and breakfast buffet. Will stay there again when we return. ##### Verified traveller Stayed 1 night in Mar 2025 ### 10/10 Excellent #### Ian 13 Apr 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Very nice, modern, classy hotel with very comfortable rooms and a great breakfast selection. For the price it's a steal. ##### Ian Stayed 1 night in Apr 2024 ### 10/10 Excellent #### Jan-Markus 25 Apr 2024 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Very good experience The hotel was very good. The greatest surprise was the room upgrade. Room was just fantastic, very new, clean and comfortable. ##### Jan-Markus Stayed 1 night in Apr 2024 ### 6/10 Okay #### Jon Helge 24 Feb 2025 Liked: Cleanliness, staff & service, property conditions & facilities Disliked: Room comfort #### Okey room. Did not get hand towels in the room. The 2nd day they only leave one hand towel. Very annoying. Pillows are very thick, and uncomfortable. Gave us better ones, but the cover looked old and dirty. Also a train that goes passed the hotel frequently, also at night and always honks loudly. But overall the hotel is clean, nice and good staff. Fridge also took 1 day to get cold, in one room, and never got cold in the other. ##### Jon Helge Stayed 2 nights in Feb 2025 ### 8/10 Good #### Verified traveller 17 Mar 2025 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort Room and services are all good, but pls choose the quiet side rooms, else you will hearing the praying at 4am in the morning ##### Verified traveller Stayed 1 night in Feb 2025 ### 6/10 Okay #### Chung Hsuan 8 Oct 2022 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### New business hotel in Surabaya The hotel was new and the room is very clean, however seems not too mush experience to take care international customers; ##### Chung Hsuan Stayed 2 nights in Oct 2022 ### 4/10 Poor #### Alaa 7 Oct 2024 Not so pleasant stay. Bad food quality at the hotel restaurant and very long service. ##### Alaa Stayed 2 nights in Oct 2024 ### 10/10 Excellent #### lee 8 Nov 2025 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort 깨끗한 객실 ##### lee Stayed 2 nights in Nov 2025 ### 8/10 Good #### Craig 19 Aug 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Good property. Staff was wonderful and helpful. I would recommend it. ##### Craig Stayed 9 nights in Aug 2025 ### 10/10 Excellent #### CHIH JEN 18 Aug 2025 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### 一般 早餐選擇多。面對教堂，早上4:30就聽得到禱告聲。酒店前的馬路容易堵車 ![](https://a.travel-assets.com/ugc/hotel-reviews/e4493eea-8cf0-4a4e-af18-9e9c91546c0f-1755486127872.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ##### CHIH JEN Stayed 2 nights in Aug 2025 ### 8/10 Good #### KAORI 13 Feb 2023 Liked: Cleanliness, staff & service, property conditions & facilities Disliked: Amenities 朝食だけでなく、夜ご飯もとてもおいしかった。ホテルも綺麗で、スタッフも新設です。タオルがバスタオルしか置いてなかったので、ハンドタオルやフェイスタオルを置いてほしい。 ##### KAORI Stayed 2 nights in Feb 2023 ### 10/10 Excellent #### INTAN SETIATI 16 Jan 2026 Liked: Cleanliness, staff & service, property conditions & facilities ##### INTAN SETIATI Stayed 5 nights in Jan 2026 ### 8/10 Good #### Stephen 6 Feb 2025 ##### Stephen Stayed 1 night in Jan 2025 ### 8/10 Good #### Chin Chin 21 Dec 2024 ##### Chin Chin Stayed 1 night in Dec 2024 ### 8/10 Good #### HIROHIDE 9 Nov 2024 Liked: Cleanliness, property conditions & facilities ##### HIROHIDE Stayed 1 night in Nov 2024 ### 10/10 Excellent #### Andrew 17 Sept 2024 ##### Andrew Stayed 2 nights in Aug 2024 ### 6/10 Okay #### Hirotoshi 24 Jul 2024 Liked: Cleanliness, staff & service Disliked: Property conditions & facilities ##### Hirotoshi Stayed 3 nights in Jul 2024 ### 10/10 Excellent #### JAEYEON 26 Jun 2024 ##### JAEYEON Stayed 2 nights in Jun 2024 ### 4/10 Poor #### youngtae 13 May 2024 Liked: Staff & service Disliked: Cleanliness ##### youngtae Stayed 7 nights in Apr 2024 ### 8/10 Good #### Chi Kong 1 Feb 2024 ##### Chi Kong Stayed 1 night in Jan 2024 ### 8/10 Good #### Wiwi 16 May 2023 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort ##### Wiwi Stayed 1 night in May 2023 ### 10/10 Excellent #### Dony 30 Jul 2020 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort ##### Dony Stayed 1 night in Jul 2020 ---