Golden Tulip Legacy Surabaya

Property class: 5 and above

Choose dates to view prices

At Golden Tulip Legacy Surabaya, you can look forward to a terrace, a coffee shop/cafe and a garden. Indulge in a Thai massage, a facial and a manicure/pedicure at Rich Spa, the on-site spa. At the two on-site restaurants, enjoy breakfast, lunch, dinner, light fare and international cuisine. In addition to dry cleaning/laundry services and a bar, guests can connect to free in-room WiFi.

Reviews

7.8 out of 10
Good

Popular amenities

  • Pool
  • Spa
  • Parking included
  • Free Wi-Fi
  • Restaurant
  • Air-conditioning

Room options

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Showing 6 of 6 rooms

View all photos for Deluxe Double Room

Room

Deluxe Double Room

  • 344 sq ft
  • Sleeps 2
  • 1 Double Bed

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Room

Executive Double Room

  • 344 sq ft
  • Sleeps 2
  • 1 Double Bed

View all photos for Junior Suite

Room

Junior Suite

  • Golf view
  • 689 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Chairman Suite

Room

Chairman Suite

  • Golf view
  • 1033 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Executive Twin Room

Room

Executive Twin Room

  • City view
  • 344 sq ft
  • Sleeps 2
  • 2 Single Beds

View all photos for Deluxe Twin Room

Room

Deluxe Twin Room

  • City view
  • 344 sq ft
  • Sleeps 2
  • 2 Single Beds

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The Westin Surabaya

Surabaya
  • Pool
  • Spa
  • Kids’ pool
  • Free Wi-Fi
9.8 out of 10, Exceptional, 65 reviews
The price is £112
includes taxes & fees
26 Oct - 27 Oct
The Westin Surabaya
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About the area

Located in Surabaya, Golden Tulip Legacy Surabaya is connected to a shopping centre. Travellers who have shopping on the agenda can visit Pakuwon Mall and Tunjungan Plaza. Looking to enjoy an event or a game while in town? See what's happening at Lapangan Thor Stadium or Gelora 10 November Stadium. Visit our Surabaya travel guide
Map
Jl. HR Muhammad No. 269, Surabaya, East Java, 60226

What's nearby

  • A city skyline at night with illuminated buildings, a river reflecting lights, and a shopping mall with visible signage.
    Pakuwon Mall
    2 min drive - 1.3 miles
  • Al-Akbar Mosque
    2 min drive - 1.3 miles
  • Pakuwon Trade Center
    3 min drive - 1.7 miles
  • Surabaya Plaza Shopping Mall
    10 min drive - 6.7 miles
  • Tunjungan Plaza
    10 min drive - 6.9 miles

Getting around

  • Tandes Station
    13 min drive
  • Wonokromo Station
    20 min drive
  • Surabaya (SUB-Juanda)
    37 min drive

Restaurants

  • Pangsit Mie Ujung Pandang Pak Ipin
    1 min walk
  • Mie Tokyo
    4 min walk
  • Excelso HR Muhammad 102
    2 min walk
  • Sop Kaki Sapi Pak Pri
    1 min walk
  • Meat Shop & Gourmet
    4 min walk

About this property

Golden Tulip Legacy Surabaya

  • Luxury hotel near Pakuwon Mall
  • A terrace, a coffee shop/cafe and a garden are just a few of the amenities provided at Golden Tulip Legacy Surabaya. Indulge in a Thai massage, a facial and a manicure/pedicure at Rich Spa, the on-site spa. At the two on-site restaurants, enjoy breakfast, lunch, dinner, light fare and international cuisine. Stay connected with free in-room WiFi, and guests can find other amenities, such as dry cleaning/laundry services and a bar.
  • You'll also enjoy the following perks during your stay:
    • An outdoor pool
    • Free self-parking and valet parking
    • Buffet breakfast (surcharge), a free shopping centre shuttle and concierge services
    • Meeting rooms, free newspapers and luggage storage
  • Room features
  • All 205 rooms boast comforts, such as 24-hour room service and premium bedding, as well as thoughtful touches, such as laptop-compatible safes and laptop-friendly workspaces.
  • Other conveniences in all rooms include:
    • Bathrooms with bidets and free toiletries
    • LED TVs with premium channels
    • Wardrobes/cupboards, daily housekeeping and desks

Similar properties

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  • Pool
  • Kids’ pool
  • Parking included
  • Free Wi-Fi
9.4 out of 10, Exceptional, 246 reviews
The price is £62
includes taxes & fees
25 Oct - 26 Oct
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Frequently asked questions

Does Golden Tulip Legacy Surabaya have a pool?

Yes, this property has an outdoor pool.

Is Golden Tulip Legacy Surabaya pet-friendly?

No, pets are not allowed at this property.

How much is parking at Golden Tulip Legacy Surabaya?

Self-parking and valet parking are free at this property.

What time is check-in at Golden Tulip Legacy Surabaya?

Check-in start time: 2 PM; check-in end time: midnight. Late check-in is available during limited hours.

What time is check-out at Golden Tulip Legacy Surabaya?

Checkout is at noon.

Does Golden Tulip Legacy Surabaya provide a shuttle to the airport?

Yes, there's an airport shuttle. A fee of IDR 350000 per vehicle applies.

Where is Golden Tulip Legacy Surabaya located?

Situated near the airport, this luxury hotel is within 2 miles (3 km) of Al-Akbar Mosque, Pakuwon Mall and Pakuwon Trade Center. Ciputra World Mall is 2.5 mi (4 km) away.

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on selected room rates because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Golden Tulip Legacy Surabaya Reviews

7.8

Good

7.8

Cleanliness

7.6

Location

7.8

Staff & service

8.0

Property conditions & facilities
Rating 10 - Excellent. 7 out of 36 reviews
Rating 8 - Good. 20 out of 36 reviews
Rating 6 - Okay. 7 out of 36 reviews
Rating 4 - Poor. 1 out of 36 reviews
Rating 2 - Terrible. 1 out of 36 reviews

Reviews

Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

good

pelayanan ramah
Stayed 2 nights in Jan 2019
Verified review

2/10 Terrible

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

MAHARANI

オープン当初から使用していますが、当初に比べスタッフを含め食事、サービス、対応全てに於いての質が落ち、ホテルマンとして教育されてるのか疑問に思うことが多々有り。
Stayed 18 nights in Nov 2018
Verified review

4/10 Poor

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Inconvenience

Checking in experience was bad. Staff told me I couldn’t check in telling me to come back at 2pm and when I ask another time stating I booked through Expedia they then ask for my name. And was able to check in. Key card kept giving me issue. For the days I was there. I was able to access the lift to my floor and when unlocking the door I could not. I had to go back down to get the card changed. Room wasn’t bright enough. Room was not as clean as expected. Amenities wasn’t as complete as other hotels I stayed.
Stayed 2 nights in Jul 2018
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Hotel with lots of smilling faces.

Good value for money. Amazing smiling staff. ever ready to help.
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Hotel with a great smile.

Exceptional smilling staff . Very spacious room. Good value for money.
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excellent and good value

Love the premium bedding and linen. Very comfortable. Very friendly and accomodating staff. Good security too. Would definitely book this hotel when I come back to Surabaya.
Stayed 1 night in Mar 2018
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Coming from Australia, the price of this high-end hotel is unbeatable. It is also relatively cheap and easy to hire a taxi from the hotel. Taxis are waiting in front of the hotel. The facility itself is great but I could see signs of ageing in particular in the bathroom which was still stellar at the time of stay. Hospitality of the staff is exceptional. It is a 4-star hotel so the breakfast is certainly nice but not impressive.
Verified review

6/10 Okay

Liked: Cleanliness, property conditions & facilities, room comfort

Hotel is nice. I booked it for my overseas guest.

The hotel is nice but the service is almost terrible if I have to say. We checked in around 9 pm and the rooms are not ready. The staff kept asking if the rooms are ready through HT radio. The rooms were supposed to be ready because checked in time was at 2 pm and we checked in at 9 pm. It is very inconvenient because they have computers but they don't know if the rooms is ready and kept asking many other staff if the rooms is ready and available. My guests were very tired from a long flight and have to wait for their rooms for a long time. From 3 more minutes wait to 30 minutes wait.
Stayed 1 night in Dec 2017
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
good hotel
Stayed 2 nights in Oct 2017
Verified review

8/10 Good

Liked: Staff & service, property conditions & facilities, room comfort

Goed bereikbaar hotel.

Vanaf de jl HR Muhammad kan tot voor de ruime lobby worden gereden. Prina service receptie.
Stayed 3 nights in Oct 2017
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

good hotel for family trip

Good location, many good restaurants around. Restaurants on third level is very good. Not expensive stay but you get big room, comfortable bed and good lobby area. The downside is the towel has weird smell, breakfast is only passable, and bathroom has some lingering damp smell. Also, the carpet has shown its age and has some marks to it. Overall, it is a good 4 star hotel with reasonable price but i would not purchase the breakfast next time.
Stayed 1 night in Aug 2017
Verified review

6/10 Okay

Liked: Cleanliness, staff & service

Hotel to Pakwon mall closely

could not use safety box. all staff are kindly for gests. some times G had noisy situation at outside.
Stayed 2 nights in Aug 2017
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

コストパフォーマンスの非常に高いホテル

施設のグレード、レストランの味、サービスともに 非常によかったです。 １点だけ残念なのは部屋のWi-Fi。 つながりにくく、速度も遅いため、ここだけ改善が されれば完璧だと思います。 とはいえ、また是非利用したいと思います。
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Recommended Hotel

The hotel is clean and brand new . Quite comfort hotel to stay. Good service. Recommended hotel.
Verified review

8/10 Good

Liked: Cleanliness, property conditions & facilities, room comfort

staff unable to speak english

they should brush up their english so they could talk to customer easily
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Recomended

Staff and the service are perfect for me
Verified review

6/10 Okay

Disliked: Cleanliness, property conditions & facilities, room comfort
-Staff is friendly -Wifi is little weak
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Very clean hotel

The hotel is very new, nice hotel , i really like this hotel , not so expensive but very nice.
Verified review

6/10 Okay

Liked: Cleanliness, staff & service, room comfort
The room was big, place was well kept. the room key didnt work good and wifi was unstable.
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
THE HOTEL IS NICE AND CLEAN STAFF ARE VERY HELPFUL AND FRIENDLY,THE HOTEL LOCATION IS QUITE CENTRAL,AND IT EASY ACCESS TO SHOP AND LOCAL FOOD AROUND THE HOTEL,I WOULD STRONGLY RECOMMEND TO MY FRIEND AND FAMILY TO THIS HOTEL, I HAD A PLEASANT STAY
Verified review

6/10 Okay

Disliked: Room comfort

Average hotel, don't expect much

Average hotel, don't expect much
Verified review

8/10 Good

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service

clean hotel

clean room, i have difficulties to contact the hotel by phone
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lumayaaaaaaan buat istirahaaaaaaaat..... Lokasi cocok dekat keperluan sayaaaaaaaa....
Verified review

6/10 Okay

Disliked: Cleanliness, staff & service

Terrible restaurant and poor house keeping

Supposedly new hotel , very spacious rooms but poorly managed. Food at the restaurant very poor. Will not stay again.
Verified review

6/10 Okay

Liked: Staff & service, property conditions & facilities
Disliked: Cleanliness, room comfort
객실이 그다지 청결하진 않았지만 전체적으로 나쁘진 않았음