Title: Cleo Hotel Jemursari Reviews, Deals & Photos 2025 - Expedia.co.uk [See all properties](http://www.expedia.co.uk/Hotel-Search?regionId=&adults=2&children=&sort=RECOMMENDED&useRewards=false&semdtl=&userIntent=&vip=false) # Cleo Hotel Jemursari Hotel in Surabaya with 24-hour front desk and coffee shop/cafe ![Breakfast, lunch, dinner served; Indonesian cuisine ](https://images.trvl-media.com/lodging/17000000/16590000/16588500/16588401/w3997h2667x0y0-2a1b303d.jpg?impolicy=resizecrop&rw=598&ra=fit) ![Exterior](https://images.trvl-media.com/lodging/17000000/16590000/16588500/16588401/b73dba07.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Meeting facility](https://images.trvl-media.com/lodging/17000000/16590000/16588500/16588401/1b23b97d.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Twin Biz | In-room safe, desk, free WiFi](https://images.trvl-media.com/lodging/17000000/16590000/16588500/16588401/29df17c1.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Lobby](https://images.trvl-media.com/lodging/17000000/16590000/16588500/16588401/5759b8f9.jpg?impolicy=resizecrop&rw=297&ra=fit) - Overview - Rooms - Location - Policies Located in Jemursari's center, Cleo Hotel offers a welcoming terrace and authentic Indonesian cuisine at its on-site café. Guests can enjoy breakfast at The Origin, use the convenient dry cleaning services, and stay connected with in-room WiFi throughout their stay. 7.4 Good ## Popular amenities - Room service - Housekeeping - 24/7 front desk - Laundry - Air conditioning - Free WiFi ## Room options ### Check availability for these dates Tonight [Nov 16 - Nov 17](https://www.expedia.co.uk/Hotel-Search?startDate=2025-11-16&endDate=2025-11-17&selected=16588401&PinnedHotelID=16588401&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-11-16&endDate=2025-11-17&selected=16588401&PinnedHotelID=16588401&HadPinnedHotel=true®ionId=-1&adults=2) Tomorrow [Nov 17 - Nov 18](https://www.expedia.co.uk/Hotel-Search?startDate=2025-11-17&endDate=2025-11-18&selected=16588401&PinnedHotelID=16588401&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-11-17&endDate=2025-11-18&selected=16588401&PinnedHotelID=16588401&HadPinnedHotel=true®ionId=-1&adults=2) This weekend [Nov 21 - Nov 23](https://www.expedia.co.uk/Hotel-Search?startDate=2025-11-21&endDate=2025-11-23&selected=16588401&PinnedHotelID=16588401&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-11-21&endDate=2025-11-23&selected=16588401&PinnedHotelID=16588401&HadPinnedHotel=true®ionId=-1&adults=2) Next weekend [Nov 28 - Nov 30](https://www.expedia.co.uk/Hotel-Search?startDate=2025-11-28&endDate=2025-11-30&selected=16588401&PinnedHotelID=16588401&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-11-28&endDate=2025-11-30&selected=16588401&PinnedHotelID=16588401&HadPinnedHotel=true®ionId=-1&adults=2) All rooms 1 bed 2 beds Showing 7 of 7 rooms ![Queen Biz | In-room safe, desk, free WiFi](https://images.trvl-media.com/lodging/17000000/16590000/16588500/16588401/b13e0f02.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Queen Biz ### Highlights Air conditioning LCD TV Private bathroom Free bottled water Cable channels Desk Daily housekeeping In-room safe - 161 sq ft - Sleeps 2 - 1 Double Bed ![Twin Biz | In-room safe, desk, free WiFi](https://images.trvl-media.com/lodging/17000000/16590000/16588500/16588401/0cf7a509.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Twin Biz ### Highlights Air conditioning LCD TV Private bathroom Free bottled water Cable channels Desk Daily housekeeping In-room safe - 161 sq ft - Sleeps 2 - 2 Single Beds ![In-room safe, desk, free WiFi](https://images.trvl-media.com/lodging/17000000/16590000/16588500/16588401/0aadbc92.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Biz Queen Room - Sleeps 2 ![In-room safe, desk, free WiFi](https://images.trvl-media.com/lodging/17000000/16590000/16588500/16588401/c6368b77.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Biz Twin Room - Sleeps 2 ![In-room safe, desk, free WiFi](https://images.trvl-media.com/lodging/17000000/16590000/16588500/16588401/01a01ae8.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Business Room ### Highlights Air conditioning LCD TV Private bathroom Free bottled water Cable channels Desk Daily housekeeping In-room safe - Sleeps 2 - 1 Queen Bed ![In-room safe, desk, free WiFi](https://images.trvl-media.com/lodging/17000000/16590000/16588500/16588401/0aadbc92.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Biz Queen Room Non smoking - Sleeps 2 ![In-room safe, desk, free WiFi](https://images.trvl-media.com/lodging/17000000/16590000/16588500/16588401/75071ff0.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Biz Twin Room Non smoking - Sleeps 2 ## You may also like Ad ![Exterior](https://images.trvl-media.com/lodging/40000000/39920000/39916400/39916323/3d02675e.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### Doubletree By Hilton Surabaya Surabaya Center - Pool - Kids pool - Parking included - Free WiFi 9.2 Wonderful 127 reviews £58 includes taxes & fees 7 Dec - 8 Dec [](https://www.expedia.co.uk/Surabaya-Hotels-Doubletree-By-Hilton-Surabaya.h39916323.Hotel-Information?chkin=2025-12-7&chkout=2025-12-8&rm1=a2®ionId=3294&destination=Surabaya&destType=MARKET&latLong=-7.257472,112.752091&searchId=75ea08d6-c295-4c66-94fb-c0cc5a5c6caa&top_cur=GBP) Ad ![Dining](https://a.travel-assets.com/media/meso_cm/PAPI/Images/lodging/117000000/116830000/116821600/116821507/b84a0310_b.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### Aloft Surabaya Pakuwon City Surabaya - Pool - Parking included - Free WiFi - Restaurant 10.0 Exceptional 3 reviews £40 includes taxes & fees 17 Nov - 18 Nov [](https://www.expedia.co.uk/Surabaya-Hotels-Aloft-Surabaya-Pakuwon-City.h116821507.Hotel-Information?chkin=2025-11-17&chkout=2025-11-18&rm1=a2®ionId=3294&destination=Surabaya&destType=MARKET&latLong=-7.257472,112.752091&searchId=75ea08d6-c295-4c66-94fb-c0cc5a5c6caa&top_cur=GBP) Ad ![Exterior](https://a.travel-assets.com/media/meso_cm/PAPI/Images/lodging/10000000/9830000/9827700/9827641/09554053_b.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### Ascott Waterplace Surabaya Surabaya - Pool - Kitchen - Washer - Parking included 8.6 Excellent 96 reviews £69 includes taxes & fees 23 Nov - 24 Nov [](https://www.expedia.co.uk/Surabaya-Hotels-Ascott-Waterplace-Surabaya.h9827641.Hotel-Information?chkin=2025-11-23&chkout=2025-11-24&rm1=a2®ionId=3294&destination=Surabaya&destType=MARKET&latLong=-7.257472,112.752091&searchId=75ea08d6-c295-4c66-94fb-c0cc5a5c6caa&top_cur=GBP) Ad ![Exterior](https://images.trvl-media.com/lodging/19000000/18030000/18023700/18023641/w3000h2248x0y0-feb8dfdd.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### Novotel Samator Surabaya Timur Surabaya - Pool - Kids pool - Parking included - Free WiFi 8.2 Very good 68 reviews £28 includes taxes & fees 30 Nov - 1 Dec [](https://www.expedia.co.uk/Surabaya-Hotels-Novotel-Samator-Surabaya-Timur.h18023641.Hotel-Information?chkin=2025-11-30&chkout=2025-12-1&rm1=a2®ionId=3294&destination=Surabaya&destType=MARKET&latLong=-7.257472,112.752091&searchId=75ea08d6-c295-4c66-94fb-c0cc5a5c6caa&top_cur=GBP) ![Mod logo](https://a.travel-assets.com/pricing-claim/sparkle_dark.svg) Sign in to view eligible discounts and perks. 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[Sign in](https://www.expedia.co.uk/login?ckoflag=0&uurl=e3id%3Dredr%26rurl%3D%2FSurabaya-Hotels-Cleo-Hotel-Jemursari.h16588401.Hotel-Information)[Sign up, it's free](https://www.expedia.co.uk/signup?enable_registration=true&uurl=e3id%3Dredr%26rurl%3D%2FSurabaya-Hotels-Cleo-Hotel-Jemursari.h16588401.Hotel-Information) ## About the area ![Map](https://maps.googleapis.com/maps/api/staticmap?&size=660x330&map_id=3b266eb50d2997c6&zoom=13&markers=icon:https%3A%2F%2Fa.travel-assets.com%2Ftravel-assets-manager%2Feg-maps%2Fproperty.png%7C-7.32562%2C112.74320&channel=expedia-HotelInformation&maptype=roadmap&scale=1&key=AIzaSyCYjQus5kCufOpSj932jFoR_AJiL9yiwOw&signature=9AC6Da1rJSzl-NZB2G1YE6FpwBE=) Jalan Raya Jemursari No. 157, Surabaya, 60237 #### What's nearby - Universitas Islam Negeri Sunan Ampel Surabaya - 12 min walk - 0.7 miles - Royal Plaza Surabaya - 3 min drive - 1.9 miles - Petra Christian University - 4 min drive - 1.3 miles - Tunjungan Plaza - 9 min drive - 5.7 miles - Pakuwon Mall - 13 min drive - 7.5 miles #### Getting around - Margorejo Station - 5 min drive - Surabaya Gubeng Station - 24 min drive - Surabaya (SUB-Juanda) - 25 min drive #### Restaurants - ‪Ikan Bakar Cianjur - ‬5 min walk - ‪Cafe Jalan Korea - ‬6 min walk - ‪Sate Babi Lotus - ‬4 min walk - ‪Depot JN - ‬2 min walk - ‪Pangsit Mie Ujung Pandang - ‬3 min walk ## About this property ### Cleo Hotel Jemursari Hotel near Tunjungan Plaza You can look forward to a terrace, a coffee shop/cafe and dry cleaning/laundry services at Cleo Hotel Jemursari. The on-site Indonesian cuisine café, The Origin, offers breakfast, lunch, dinner and light fare. Stay connected with free in-room WiFi, and guests can find other amenities, such as a business centre. Other perks at this hotel include: - A TV in reception, a front desk safe and a lift - Luggage storage, a 24-hour front desk and meeting rooms Room features All 112 rooms have comforts such as air conditioning, in addition to thoughtful touches such as free WiFi and safes. Other amenities include: - Bathrooms with showers and free toiletries - LCD TVs with cable channels - Daily housekeeping and desks ## Similar properties ![Bar (on property)](https://images.trvl-media.com/lodging/12000000/11060000/11057600/11057512/c6090fe6.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Cleo Hotel Basuki Rahmat Surabaya Surabaya Center - Parking included - Free WiFi - Restaurant - Air conditioning 7.4 Good 20 reviews [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-11-30&endDate=2025-12-01&selected=11057512&PinnedHotelID=11057512&HadPinnedHotel=true®ionId=-1&adults=2) ![2 restaurants, international cuisine](https://images.trvl-media.com/lodging/17000000/16780000/16773600/16773509/36593342.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Vasa Hotel Surabaya Surabaya - Pool - Spa - Kids pool - Parking included 9.0 Wonderful 146 reviews £67 includes taxes & fees 13 Dec - 14 Dec [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-12-13&endDate=2025-12-14&selected=16773509&PinnedHotelID=16773509&HadPinnedHotel=true®ionId=-1&adults=2) ![Gazebo](https://images.trvl-media.com/lodging/1000000/30000/28600/28546/21cdbf3c.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Sheraton Surabaya Hotel and Towers Surabaya Center - Pool - Spa - Kids pool - Parking included 9.0 Wonderful 349 reviews £87 includes taxes & fees 23 Nov - 24 Nov [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-11-23&endDate=2025-11-24&selected=28546&PinnedHotelID=28546&HadPinnedHotel=true®ionId=-1&adults=2) ## Property amenities ### Internet - Available in all rooms: Free WiFi - Available in some public areas: Free WiFi ### Parking and transport - No on-site parking available ### Food and drink - A coffee shop/cafe - A restaurant ### Restaurants on site - The Origin ### Things to do - TV in common areas ### Conveniences - 24-hour front desk - Luggage storage - Safe at front desk ### Guest services - Dry cleaning/laundry service - Housekeeping (daily) ### Business services - Business centre - Meeting rooms ### Outdoors - Terrace ### Accessibility - If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking. - Lift - Wheelchair accessible (may have limitations) - Wheelchair-accessible registration desk ### More - 12 floors - Designated smoking areas ## Room amenities ### Bathroom - Free toiletries - Hair dryer (on request) - Private bathroom - Shower - Slippers - Towels provided ### Entertainment - LCD TV with cable channels ### Food and drink - Free bottled water - Limited room service ### More - Air conditioning - Desk - Safe ## Policies ### Check-in Check-in start time: 2:00 PM; check-in end time: 11:30 PM Minimum check-in age - 18 ### Check-out Check-out before noon ### Special check-in instructions Front desk staff will greet guests on arrival at the property This property doesn't offer after-hours check-in ### Access methods Staffed front desk ### Pets Pets not allowed ### Children and extra beds Children are welcome Rollaway/extra beds are not available. Cots (infant beds) are not available ### Payment types at the property ## Important information ### You need to know This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. Extra-person charges may apply and vary depending on property policy Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed This property accepts credit cards, debit cards and cash If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with UK consumer law, property booking services are not subject to the right of withdrawal. ### Property is also known as Cleo Hotel Jemursari Surabaya Cleo Jemursari Surabaya Cleo Jemursari Cleo Hotel Jemursari Surabaya Java Cleo Hotel Jemursari Hotel Cleo Hotel Jemursari Surabaya Cleo Hotel Jemursari Hotel Surabaya ## Frequently asked questions ### Is Cleo Hotel Jemursari pet-friendly? > No, pets are not allowed at this property. ### How much is parking at Cleo Hotel Jemursari? > This property doesn't offer parking. ### What time is check-in at Cleo Hotel Jemursari? > Check-in start time: 2:00 PM; check-in end time: 11:30 PM. After-hours check-in is not available. ### What time is check-out at Cleo Hotel Jemursari? > Checkout is at noon. ### Where is Cleo Hotel Jemursari located? > Situated in Surabaya, this hotel is within 2 miles (3 km) of Universitas Islam Negeri Sunan Ampel Surabaya, Royal Plaza Surabaya and Petra Christian University. City of Tomorrow and Pelita Harapan University Surabaya are also within 3 miles (5 km). Jemursari Station is 23 minutes by foot and Margorejo Station is 24 minutes. ## Have a question? Beta Get instant answers with AI powered search of property information and reviews. Ask a question ## Cleo Hotel Jemursari Reviews 7.4 ### Good All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.[More information](https://www.expedia.co.uk/lp/b/content-guidelines) 10 - Excellent 2 8 - Good 2 6 - Okay 3 4 - Poor 1 2 - Terrible 0 ### 6.4/10 Cleanliness ### 8.4/10 Staff & service ### 5.0/10 Amenities ### 7.0/10 Property conditions & facilities ### 6.0/10 Eco-friendliness ### 4/10 Poor #### Tony 17 Sept 2023 Liked: Staff & service Disliked: Cleanliness, amenities, property conditions & facilities As a foreigner not knowing the area and only intending to stay a single night because of a last-minute airline cancellation, I really should have done more research. The hotel was located next to a busy road and the window of the room did not have sound proofing nor did it close properly. Managed to get about 3-4 hours of sleep between the noisy night traffic and early morning prayers (also with noisy traffic). The most INCONVENIENT thing I've ever had to deal with EVER in any accommodation was that the wall sockets only worked if the lights were on. Bring a battery pack if you expect to charge your phone with the lights off. The guy at the front counter was nice though. ##### Tony ### 8/10 Good #### Verified traveller 12 Jan 2018 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort Hotel masih baru dan bersih, walau kamar agak sempit. Breakfast saya tidak tau karena hanya ambil room only. ##### Verified traveller Stayed 1 night in Jan 2018 ### 8/10 Good #### Verified traveller 2 May 2017 Liked: Cleanliness, staff & service, property conditions & facilities #### fast service the service was nice, it was quick ##### Verified traveller ### 6/10 Okay #### Gunawan 31 Mar 2017 Disliked: Cleanliness #### Not a good maintained hotel We need to change the bed sheet since it was not clean when we check in The shower hose is leaking, water come out in many direction ##### Gunawan ### 6/10 Okay #### arpah 22 Feb 2017 Liked: Staff & service, property conditions & facilities, room comfort #### hanging out at their coffee shop nice room, and the breakfast is delicious, their cafe open till midnite and their food and coffee are excellent, ##### arpah ### 6/10 Okay #### Stephanus 2 Jan 2017 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### HOTEL BERSIH DAN NYAMAN HOTEL BAGUS DAN NYAMAN ##### Stephanus ### 10/10 Excellent #### Rosi 8 Jan 2021 ##### Rosi Stayed 1 night in Jan 2021 ### 10/10 Excellent #### Verified traveller 14 Jan 2020 Liked: Cleanliness, staff & service, amenities, property conditions & facilities ##### Verified traveller Stayed 10 nights in Dec 2019 ## Expedia's Latest Trends ### Hotels > [Hotel Graspo de Ua](https://www.expedia.co.uk/Venice-Hotels-Hotel-Graspo-De-Ua.h583311.Hotel-Information) > > [The Reykjavik EDITION](https://www.expedia.co.uk/Reykjavik-Hotels-The-Reykjavik-EDITION.h71618236.Hotel-Information) > > [Hotels in Norwich](https://www.expedia.co.uk/Norwich-Hotels.d2620.Travel-Guide-Hotels) > > [Royal Park Hotel](https://www.expedia.co.uk/Sha-Tin-Hotels-Royal-Park-Hotel.h23352.Hotel-Information) > > [B&B Torcross](https://www.expedia.co.uk/Torcross-Bed-And-Breakfasts.d3000394019-aaBedAndBreakfasts.Travel-Guide-Accommodation) > > [Hotels with Pool in Santander](https://www.expedia.co.uk/Santander-Hotels-Hotels-With-Pool.0-0-d3116-tHotelswithPool.Travel-Guide-Filter-Hotels) > > [HUALUXE Shanghai Twelve at Hengshan by IHG](https://www.expedia.co.uk/Shanghai-Hotels-HUALUXE-Shanghai-Twelve-At-Hengshan.h5414561.Hotel-Information) > > [Fontainebleau Sorrento Oceanview Junior Suite with free parking](https://www.expedia.co.uk/Miami-Hotels-Fontainebleau-Sorrento-Oceanview-Junior-Suite-With-Free-Parking.h29618894.Hotel-Information) > > [Hotel Restaurant Balm Meggen](https://www.expedia.co.uk/Meggen-Hotels-Hotel-Restaurant-Balm-Meggen.h1339976.Hotel-Information) > > [Kowloon Shangri-La, Hong Kong](https://www.expedia.co.uk/Kowloon-Hotels-Kowloon-Shangri-La.h21454.Hotel-Information) > > [Loch Fyne Hotel And Spa](https://www.expedia.co.uk/Inveraray-Hotels-Loch-Fyne-Hotel-And-Spa.h867424.Hotel-Information) > > [Hotel Imperial Plaza](https://www.expedia.co.uk/Marrakech-Hotels-Hotel-Imperial-Plaza.h2307846.Hotel-Information) > > [B&B South Shields](https://www.expedia.co.uk/South-Shields-Bed-And-Breakfasts.d5691-aaBedAndBreakfasts.Travel-Guide-Accommodation) > > [Holiday Inn NYC - Lower East Side by IHG](https://www.expedia.co.uk/New-York-Hotels-Holiday-Inn-NYC-Lower-East-Side.h5148566.Hotel-Information) > > [Caravan Parks Vendée](https://www.expedia.co.uk/Vendee-Caravan-Parks.d6051037-aaCaravanParks.Travel-Guide-Accommodation) > > [Temple Bar Hotel Dublin by The Unlimited Collection](https://www.expedia.co.uk/Dublin-Hotels-Temple-Bar-Hotel.h8253.Hotel-Information) ### Flights > [Flights from London (LHR) to Wilmington (ILM)](https://www.expedia.co.uk/lp/flights/lhr/ilm/london-to-wilmington) > > [Flights from London (LHR) to Billings (BIL)](https://www.expedia.co.uk/lp/flights/lhr/bil/london-to-billings) ### Cars > [Car hire in Crete](https://www.expedia.co.uk/Destinations-In-Crete.d180100.Car-Hire-Destinations) > > [Hertz Destinations In Canada](https://www.expedia.co.uk/Hertz-Destinations-In-Canada.d31-c40.Car-Rental-Destination-Suppliers) ### Activities > [Things to do in Faro](https://www.expedia.co.uk/Things-To-Do-In-Faro.d1193.Travel-Guide-Activities) > > [Things to do in Asilah](https://www.expedia.co.uk/Things-To-Do-In-Asilah.d6134969.Travel-Guide-Activities) ### Packages > [Pompei Holidays](https://www.expedia.co.uk/Pompei.d11391.Holidays-City-Breaks) > > [Gaming Holidays](https://www.expedia.co.uk/Gaming.d6145209.Holidays-City-Breaks) ### General > [Visit Llanafan](https://www.expedia.co.uk/Llanafan.dx3000426601) > > [Visit Calas de Mallorca](https://www.expedia.co.uk/Calas-De-Mallorca.dx182294) > > [Visit La Castellane](https://www.expedia.co.uk/Marseille-La-Castellane.dx6160222)