The Windsor Hotel by Hoco Hotels Collection

Property class: 2.5

Choose dates to view prices

Reviews

7.8 out of 10
Good
Located close to Stratford City Hall and Avon Theatre, The Windsor Hotel by Hoco Hotels Collection provides a bar and a restaurant. Guests can connect to free in-room WiFi.
The current price is £69
includes taxes & fees
26 Oct - 27 Oct

Popular amenities

  • Free Wi-Fi
  • Air-conditioning
  • Parking available
  • Bar

Room options

Available filters for rooms
Showing 9 of 9 rooms

View all photos for Mini Suite

A modern living room with a sofa, coffee table, and a lamp. There is a bed with a headboard and a painting on the wall.

Mini Suite

8.2 out of 10
Very good
(11 reviews)
  • 275 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed

View all photos for Corner King Room, 1 King Bed, Non Smoking, Private Bathroom, Stair access only

A hotel room with a large bed, two chairs, a desk, and a window with a view of buildings.

Corner King Room, 1 King Bed, Non Smoking, Private Bathroom, Stair access only

8.0 out of 10
Very good
(12 reviews)
  • City view
  • 260 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Classic Room, 1 King Bed, Non Smoking, Private Bathroom

A hotel room with a large bed, two bedside tables with lamps, a chair, a desk with a chair, and a wardrobe.

Classic Room, 1 King Bed, Non Smoking, Private Bathroom

7.8 out of 10
Good
(12 reviews)
  • 235 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Classic Room, 1 Queen Bed, Non Smoking, Private Bathroom

A neatly made bed with white linens, two bedside tables with lamps, a large framed artwork above the bed, and a window with curtains on the left.

Classic Room, 1 Queen Bed, Non Smoking, Private Bathroom

7.8 out of 10
Good
(28 reviews)
  • 205 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for King Suite

A modern hotel room with a sofa, a small table, a chair, a bed with white bedding, and two bedside lamps.

King Suite

9.0 out of 10
Wonderful
(2 reviews)
  • 410 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for Family Suite, 2 Queen Beds

A hotel room with two beds, a nightstand with a lamp, and large windows with curtains.

Family Suite, 2 Queen Beds

8.6 out of 10
Excellent
(7 reviews)
  • 480 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Signature Apartment

A modern living room with a sofa, chairs, a coffee table, a rug, a TV, and a lamp.

Signature Apartment

9.4 out of 10
Exceptional
(3 reviews)
  • 900 sq ft
  • 3 bedrooms
  • Sleeps 6
  • 3 Double Beds

View all photos for Classic Room, 1 Queen Bed, Non Smoking, Private Bathroom

A hotel room with a wooden desk, a chair, a television mounted on the wall, and a window with a view of the city.

Classic Room, 1 Queen Bed, Non Smoking, Private Bathroom

7.6 out of 10
Good
(17 reviews)
  • 160 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Mini Suite

A hotel room with two beds, a large abstract painting, a chandelier, and a round mirror.

Mini Suite

8.0 out of 10
Very good
(2 reviews)
  • City view
  • 325 sq ft
  • 1 bedroom
  • Sleeps 5
  • 1 Queen Bed, 1 Single Bed and 1 Double Sofa Bed
Mod logo
Sign in to view eligible discounts and perks. More rewards for more adventures!
Sign inSign up, it's free

About the area

Located in Stratford City Centre, a neighbourhood in Stratford, The Windsor Hotel by Hoco Hotels Collection is in the entertainment district and near a train station. Avon Theatre and Studio Theatre are cultural highlights, and some of the area's activities can be experienced at Stratford Municipal Golf Course and Stratford Country Club. Stratford City Hall and Festival Theatre are two other places to visit that come recommended. Take the opportunity to explore the area for water adventures such as boat tours and other activities like golfing. Visit our Stratford travel guide
Map
23 Albert St, Stratford, ON, N5A 3K2

What's nearby

  • A historic building with a modern extension by a calm river.
    Avon Theatre
    2 min walk - 0.1 miles
  • A pianist performing on a grand piano in a dimly lit concert hall with an audience in the background.
    Festival Theatre
    15 min walk - 0.8 miles
  • Stratford City Hall
    2 min walk - 0.1 miles
  • University of Waterloo Stratford Campus
    5 min walk - 0.3 miles
  • Tom Patterson Theatre
    6 min walk - 0.4 miles

Getting around

  • Stratford Station
    13 min walk
  • London, ON (YXU-London Intl.)
    50 min drive

Restaurants

  • Black Swan Brewing Company
    3 min walk
  • Coffee Culture Cafe & Eatery
    2 min walk
  • Mercer Kitchen | Beer Hall
    4 min walk
  • Gilly's Pubhouse
    2 min walk
  • Jenn And Larry's Brittle And Shakes
    4 min walk

About this property

The Windsor Hotel by Hoco Hotels Collection

  • Hotel near Avon Theatre
  • Located close to Stratford City Hall and Studio Theatre, The Windsor Hotel by Hoco Hotels Collection provides a bar and a restaurant. Stay connected with free in-room WiFi.
  • Other perks include:
    • Continental breakfast (surcharge), self-parking (surcharge) and smoke-free property
    • Concierge services, a lift and a 24-hour front desk
    • Luggage storage
    • Guest reviews speak highly of the helpful staff and location
  • Room features
  • All rooms are individually decorated, and have comforts such as air conditioning, as well as perks such as free WiFi and espresso makers. Guest reviews speak positively of the cleanliness rooms at the property.
  • More conveniences in all rooms include:
    • Bathrooms with free toiletries and hairdryers
    • 40-inch TVs with Netflix, Hulu and streaming services
    • Digital channels, electric kettles and heating

Similar properties

A spacious lobby with a reception desk, seating area, and a large flat-screen TV mounted on the wall.
Rodeway Inn Festival
Stratford
  • Pool
  • Pet-friendly
  • Parking included
  • Air-conditioning
7.4 out of 10, Good, 1,011 reviews
The price is £79
includes taxes & fees
11 Oct - 12 Oct
Rodeway Inn Festival
Compare similar properties

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Onsite parking available only on request
  • Uncovered parking on site (CAD 20 per night; includes in/out privileges)
  • Limited on-site self parking

Food and drink

  • Daily continental breakfast available 7:30 AM to 10:00 AM for a fee: CAD 25 for adults and CAD 10 for children
  • A bar/lounge
  • A restaurant

Conveniences

  • 24-hour front desk
  • Luggage storage

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Turndown service

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Front entrance ramp
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 1 building
  • 4 floors
  • Built in 1881
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • 40-inch TV with digital channels
  • Hulu
  • Netflix
  • Streaming services

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Espresso maker

More

  • Air conditioning
  • Heating
  • Individual decor
  • Iron/ironing board

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Minimum check-in age - 18

Check-out

Check-out before 11 AM
Late check-out fee: CAD 50

Special check-in instructions

Guests will receive an email within 24 hours before arrival with check-in instructions and an access code; front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools
Reception is closed Sundays in the winter.

Access methods

Access code, staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
1 child, up to the age of 11 years, can stay for free if using existing beds when occupying the parent or guardian's room
Cots (infant beds) are not available

Payment types at the property

  • Mastercard
  • Visa

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: CAD 200 per accommodation, per night

We have included all charges provided to us by the property.

Optional extras

  • Fee for continental breakfast: from approximately CAD 25 for adults and from CAD 10 for children
  • Uncovered self-parking fee: CAD 20 per night (in/out privileges)
  • Late check-out fee: CAD 50

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve on-site parking
This property accepts credit cards and debit cards; cash is not accepted
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
Long-term renters welcome
Safety features at this property include a fire extinguisher
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with UK consumer law, property booking services are not subject to the right of withdrawal.

Frequently asked questions

Is The Windsor Hotel by Hoco Hotels Collection pet-friendly?

No, only service animals are welcome at the property.

How much does it cost to stay at The Windsor Hotel by Hoco Hotels Collection?

As of 29 Sept 2026, prices found for a 1-night stay for 2 adults at The Windsor Hotel by Hoco Hotels Collection on 26 Oct 2026 start from £69, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

How much is parking at The Windsor Hotel by Hoco Hotels Collection?

Self-parking is available for CAD 20 per night.

What time is check-in at The Windsor Hotel by Hoco Hotels Collection?

Check-in start time: 3:00 PM; check-in end time: anytime.

What time is check-out at The Windsor Hotel by Hoco Hotels Collection?

Checkout is at 11 AM. Late checkout is available for CAD 50.

Where is The Windsor Hotel by Hoco Hotels Collection located?

Located in Stratford City Centre, this hotel is steps away from Stratford City Hall, Avon Theatre and Studio Theatre. Avon River and Festival Theatre are also within 1 mi (2 km). Stratford Station is 13 minutes by foot.

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on selected room rates because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

Have a question?

AI iconBeta

Get instant answers with AI powered search of property information and reviews.

Reviews

The Windsor Hotel by Hoco Hotels Collection Reviews

7.8

Good

8.8

Cleanliness

7.2

Amenities

8.6

Staff & service

7.6

Property conditions & facilities
Rating 10 - Excellent. 198 out of 557 reviews
Rating 8 - Good. 174 out of 557 reviews
Rating 6 - Okay. 95 out of 557 reviews
Rating 4 - Poor. 68 out of 557 reviews
Rating 2 - Terrible. 22 out of 557 reviews

Reviews

Verified review

6/10 Okay

Liked: Cleanliness, staff & service
Good location. Friendly staff.
Stayed 2 nights in Aug 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We thoroughly enjoyed our 3 nights at the Windsor. The location is perfect for shopping, restaurants, and theatre. The 3 bedroom apartment is roomy and the furniture is suitable for relaxing and visiting. We didn't cook but used kitchen essentials to enjoy several takeout meals around the large table. The staff was very friendly and quickly accommodated our requests. We hope to stay again next year!
Stayed 3 nights in Sep 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The location was very central. Could walk to the Avon and Festival Theatre. The staff were very friendly!
Stayed 1 night in Aug 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was small but clean. There was an issue with the cold water tap in the bathroom which we mentioned as we were checking out. Staff said they would have someone look at it. We enjoyed our night stay. It’s a beautiful old hotel very well situated to everything.
Stayed 1 night in Sep 2026
Verified review

4/10 Poor

Disliked: Amenities, property conditions & facilities
Wait staff and cleaners were great. Front desk service not so much. Walls are thin and can hear the people above quite well. Old building, historic I believe. Charming but quite dated...
Stayed 1 night in Sep 2026
Verified review

6/10 Okay

Liked: Cleanliness, staff & service, property conditions & facilities
Very good location. Very good restaurant. Comfortable lobby. Room was uncomfortable: needed comfortable seating for two (there is plenty of room), adequate space to store clothes, better bathroom/shower facilities.
Stayed 3 nights in Aug 2026
Verified review

6/10 Okay

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel location is central and only one block from the lake /park. Walking distance to Theatre is between 20-30 minutes. Restaurants are readily nearby. The hotel has no bellman service, while there is an elevator available, some rooms like our corner King room located on second floor has to accessed by another set of stairs. The room is furnished sparingly, with typical older houses’s thin walls that lacks of soundproofing. The hotel is a boutique hotel suitable for centrally located quick short stay.
Stayed 1 night in Sep 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The rooms were very clean, the mattress was excellent and overall the interior is clean looking, modern and cozy. Very competitively priced, friendly helpful staff, will book early again next season to ensure there is availability. Super happy with our stay and very close and walkable to all amenities, theatres, restaurants, shops, etc.
Stayed 2 nights in Jun 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Modest but comfortable, nice bed. Overall clean but the bathroom could have used a more detailed clean (under the sink, in the corners). In room coffee was instant, drinkable but not great. Great location, nice staff. A pleasant stay.
Stayed 3 nights in Jul 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice property. Friendly staff. Clean rooms and good beds. It was a good stay.
Stayed 2 nights in Jun 2026
Verified review

10/10 Excellent

Friendly staff and clean room!
Stayed 1 night in Apr 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were absolutely lovely and very helpful. I had one of the budget rooms and was still trated like royalty. The room was spartan, but beautifully decorated and there was obvious care taken in how the room was laid out. Should I find myself in Stratford again I will certainly stay here again, only I would splurge a little on a larger room next time knowing that it would be well worth it. Excellent job!
Stayed 1 night in Jul 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Check-in was efficient. Reserved parking was ready before checking time. Staff were friendly and personable. Location was excellent. I would definitely stay again.
Stayed 2 nights in Jun 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Yes breakfast items were fresh and excellent customer service. Airconditioning were perfect too.
Stayed 2 nights in May 2026
Verified review

6/10 Okay

Liked: Cleanliness, staff & service, property conditions & facilities
Walking distance to theatres, park and shops. Paid parking and not the greatest view as it is an old hotel and downtown but still enjoyed my stay.
Stayed 1 night in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location was great you could walk to restaurants and even the Festival theater. The hotel was old, but I’ll refurbished. It was quiet and we had a very pleasant day.
Stayed 1 night in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Rooms were very spacious. Loved the extra seating area with the couch & tv, which had Roku & a lot of viewing options. Also liked that the smaller bed had a wall which separated it from the tv area. Shower was very nice and the staff was very helpful and friendly. Location is excellent, walking distance to the Avon and lots of restaurants and shops.
Stayed 4 nights in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The Windsor Hotel was a wonderful experience. The staff is friendly and very helpful. We were in the apartment. My children/grandchildren were in 2 other suites. Our room because a great gathering area for meals and family fun. Though the rooms might use a little up grade, everything was clean and working. Would definitely return.
Stayed 1 night in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Super efficient check-in (after doing the online check-in), very kind and courteous staff, great location, rooms was clean and comfortable. Not a super large selection of items for breakfast but what was served was quality (sourdough bread, gluten free options etc). Will definitely go back
Stayed 1 night in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was very professional and friendly
Stayed 2 nights in Apr 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The renewed Windsor Hotel is a gem in the heart of Stratford. Walking distance to the Avon, to restaurants and shops, yummy continental breakfast included in the room. The room itself was a night and day experience from the last time i was here in 2018. An excellent rebirth of a longstanding hotel in the city.
Stayed 1 night in May 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was helpful and very pleasant. Be sure to book parking well in advance. As so often in beautiful small towns, parking is at a premium - not a lot of overnight spaces anywhere.
Stayed 1 night in May 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is quiet, clean and once the renovations are fully completed, will serve the guests well.
Stayed 2 nights in Mar 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very old antique feel. But clean rooms and very quiet in spite of the old architecture. Friendly staff. Great location for festival goers and within walking distance of local shops and restaurants. Not much in the way of amenities but has a lot of charm.
Stayed 1 night in May 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved it!!! Amazing staff, amazing location. Some updates done, but as it’s a historic building, the rooms are dated. They even have a free snack table!!!! Definitely coming back
Stayed 1 night in Jun 2026