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"Staff were very helpful, especially when my husband had a fall in the room. the manager came to the room and stayed until ambulance was called. The first room booked was a standard room via Hotels.com. Upon arrival, found room was unacceptable...very small room with standard double bed, view of building next door. Negotiated better room after paying more."

"Great stay again at the Falmouth, amazing location & views from the hotel and a short walk to the town."

"Rooms clean, bed comfy and plenty of space in room. Breakfast was fantastic. Great location."

"We were up in the courtyard and the rooms were lovely. Spacious enough, comfy beds, great powerful shower. The staff were helpful and polite and breakfast was tasty and made to order. Short stroll into the centre. Would recommend and definitely stay again!"

"Hotel room have beautiful sea view and breakfast is simple but delicious. Walking around 10 minutes to high street. Hotel location is good for regional scenic places. Around 1.5 hours driving distance. Staffing is helpful."

"Great weeks stay. Breakfasts were superb, great choice. Ate a couple of nights at the hotel,evening meals we had were very good. Hotel in a beautiful setting."

"The breakfast was fresh and the car parking was secure"

"This was most probably one of the worst hotels I have ever stayed in. We knew as soon as we saw the outside it was going to be grim!!!. The reception guy was nice enough. Firstly he went to put us in a room on the 3rd floor. When i told him i was disabled he moved us to the 2nd floor. Luckily he got the lift working. But what he didnt mention was thst to actually get to the room ypu need to go up 2 flights of stairs. When we finally got to the room the corridor carpet was filthy. Once we entered the room, the room itself was ok. I was too frightened to look at the matress as there was no protecters but after a 9 hour drive all we wanted was a good nights sleep. I then opened the bathroom door and the stench was unbearable id never smelt anything like it. We opened the window wgich did very little.. my friend who suffers from sinus problems was up most of the night with terrible sinuses. I had to spray purfume on my pillow to overcome the smell. Whem we awoke the following day exhausted with headaches as during the night the fire alarms went off twice. We looked at online reviews and read that the smell was septic gas. We were horrified to read that it can actually kill you so we considered ourselfs very lucky . Outside parking reads reserved but we parked for free . We also sneaked 2 dogs in No breakfast facilities or onsite restaurant. Overall Newquay has seriouslly declined so wont be visiting again. Hotel needs to be condemed as its a death trap Do not go"

"Lovely stay. Great hotel and location. Room was fantastic as were the staff. Randomly they don’t sell crisps or peanuts at the bar - which I thought was odd. Still a 5 star stay though."