Starland Ballroom

Could not get housekeeping to service room even when asked. Complementary coffee was not available/ they ran out early and didn’t make more unless they were asked.

This hotel is right in the heart of Times Square—very accessible, clean, and the staff was helpful. Although I wasn’t there much since I was mostly out exploring, I had no issues during my stay. The only minor confusion was that there are two RIU hotels just a couple of blocks from each other, but that’s not a reflection on the hotel itself

Room was very clean and aesthetically pleasing. The views from the property were amazing! Nice and spacious as well. Will book again when I come back to NY!