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"Spa staff were extremely helpful"

"The hotel was lovely but - regrettably - it was hosting a large wedding and reception on the first of our two nights' stay. They hadn't warned us, yet we were given a room adjacent to the thoroughfare from the reception venue. As a consequence, we had little sleep on our first night at all. The guests in the adjacent room had a spat at a little after midnight over who one of them had been dancing with (and how)! When that ended, we were woken again at about 1:45 am by a group arguing outside who had stopped en route to their rooms; I got up to chase them.off. we them struggled to sleep afterwards . I explained the situation to the manager and staff who offered a potential discount to be discussed when next we booked. We won't be rebooking."

"The room was really clean, the staff were really nice and helpful, while I didn’t eat here the bar and dining area were super clean and looked beautiful. The whole place was decorated really nicely. In my room they even had a chair that was big enough for me to comfortably sit in which is rare given that I’m morbidly obese so it was a very pleasant surprise. Finally to say that I got the BEST night sleep of my life here is an understatement, when they say they have blackout curtains they mean it - I woke up at mid day and briefly couldn’t figure out if it was day or night. I will ABSOLUTELY be staying here again when I’m next staying in Peterborough."

"Good"