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"Staff are great, breakfast is first class Always have same room nice Hotel "

"Very spacious room , clean , thanks for a great stay "

"Wonderful customer service. I phoned to say that I would be late for final check in (10pm) and Alexandra, the lovely lady on the front desk, made sure I was checked in dignity and made me feel so safe about arriving late. This was my second time visiting The Swan for work trips to Blyton Park track. Couldn’t recommend this B&B enough. Perfect for solo female travellers."

"Lift was out of order. Door card didn't work so had to go back to reception. Bloke on reception didn't apologise for the card not working, just told me "it is working" despite the fact that I had just tried it! He finally sorted and just shoved it back at me. Thank you! Room was extremely warm (we stayed May Bank Holiday and we certainly did not have a heatwave!). One bed was horribly soft with no support whatsoever. Pillows were very poor quality and almost non existent. Hotel was extremely noisy - there must have been a few families staying at the same time who knew each other as the kids were running between rooms, up and down the corridors shouting and screaming, banging on the doors and parents were shouting to each other from one end of the hallway to the other to "talk" to each other. Finally quietens down and we get woken up in the early hours by a couple of blokes who have clearly had an awesome night out. They spent ages in the corridors having a very loud discussion about their pub*c hair and then singing about it! Have stayed before but won't book again after this. There must have been a change of ownership for it to have gone down hill so quickly"

"It was a stop over stay, adequate for what we needed "

"Had really good stay, was there for 6 nights, food was lovely, staff really polite and helpful, our room was clean, very comfortable, only thing was the creaking doors early on a morning but that doesn't really affect the quality of stay, overall we had a really nice break away. 100% would recommend staying here if looking for somewhere in pontefract to stay"

"Had "

"Dull paint job. Not as nice as when it was a Premier Inn"

"A really friendly greeting at reception, with helpful guidance. The room was of a very high standard, clean and fresh, with a good supply of tea, coffee, biscuits etc. Beds were comfy, only niggle was that the extra pillows provided were really lumpy. Extremely helpful staff in the breakfast room, very courteous and friendly.There was a good selection of hot food for breakfast, and a lovely selection of fruit, sweet melon slices and fresh fruit salad. We had taken our dogs, and one little warning for other dog owners is that the grassy, wooded area for walking dogs has a lot of deer ticks, so good idea to check dogs after walking. We enjoyed our stay and the use of the pool. "