Find Romantic Hotels in Stainforth

"Staff were friendly and efficient when we checked in. Room was clean, spacious and well equipped. We made use of the spa facilities which was a nice bonus. The only downfall - kids were ridiculously loud in the pool, after 6:30 kids were still in the pool and splashing messing about in the swim lane. "

"Hairs in the food at breakfast. Fire alarm in middle of night. No communication from staff at all, we had to go find someone to ask if safe to go back to room. Staff generally unhelpful "

"Good staff"

"Senior staff poor interaction with us. Windows had handprints on No clear information at check in. Disorganised staff at breakfast. Anticipating a served breakfast not a buffet’. Saw menu but not out. Luke warm water for tea! Rubbish."

"Excellent place to stay, nice bar, great food and excellent room. I wouldn't hesitate to stay again and the staff were really excellent. The place was so good that I still give it 5 stars even though the breakfast experience was less than expected. Breakfast menu is fantastic - nothing much I can think of that wasn't on the menu. The experience was a little bit spoiled by staff forgetting to bring mustard to the table so my meal was almost cold by the time it arrived. Also the toast took forever as had to remind them and then it was 3 half slices between two people. There is no doubt they would have brought more toast though I'm sure. Only mention these things to help the staff / management with feedback as this places seems really well run and I think they would value the feedback - with those things fixed it would have made the whole experience perfect rather than excellent :-) "