Search Capsule Hotels in Staines

Wonderful location on the river and lovely old building. Rooms are beautifully decorated and the beds comfy with high quality sheets and pillows. I slept so well! The pub serves brilliant bar food and the restaurant is top class. Highlight - amazing breakfast! The eggs benedict was perfect

Me and my family had a fantastic stay ,the family room we had was very comfortable and a decent size compared to other hotels, lovely big bathroom with separate bath and shower which was a bonus ,we had a massive double bed ,one single bed and a double sofa bed for a family of 4 and it was more then enough. Full English Breakfast was lovely ,with an option of an omelette or continental if you want it. Only criticism is the breakfast room needed a little atomosphere ,maybe a little light music....

showers are perfect

Although I have stayed at 5 star hotels on several occasions, I was amazed by the standard of service of this hotel. All the hotel staff were extremely polite and gave the true meaning to the word "valued" customer. From the first time I entered the hotel it was a different experience all together. Despite the good service at other 5 star hotels, I could always find a small detail missing. I am not picky, but when it comes to top service I know what to expect, and notice when something, as small...

This hotel is superb , the staff were excellent form arrival to departure and there was nothing they wouldn’t do.

A beautiful building, very tastefully decorated and furnished, staff could not do enough for us. Would definitely recommend.

Charming hotel, attentive service, very comfortable room and bed. Would stay there again and would definitely recommend

The staff are so welcoming and the property is amazing. The garden is lovely and the room was very clean. Breakfast was excellent. Special shoutout for Moamen who was very helpful and welcoming to us. Thank you

Valet and doorman greeted us with a smile and remembered our name each time we left and returned! Wait staff in the dining rooms were so friendly and very attentive. Beautifully decorated for Christmas!

First impression of the hotel was not great as the lobby and lift are very small. However I am happy with the room and found the staff extremely helpful generally. It’s great to hear the staff telling American tourists about the history of royalty :)

Great hotel stay, couldn’t fault anything about this hotel. Great selection at breakfast. Rooms cleaned everyday, good standard of housekeeping. Aldgate/Tower Hill tube stations only 5 mins walk.

Beautiful place.. amazing staff and beautiful piano bar too boot!

Friendly & warm welcome - first class service - very clean throughout, comfortable beds and quiet for such a central Mayfair position.

Great service and super clean

Beautiful hotel ...1 of the best breakfasts

Can't get a better location, near to Piccadilly Circus, Trafalgar Sq, Buckingham Palace...the hotel itself is immaculate, the double room was of a reasonable size, the bed so comfortable and bathroom well appointed. Shower was excellent, complimentary drinks on arrival and cookies and cranberry juice / water in the room. Downsides..not many, view was terrible and there was a slightly unusual smell in the room which you only really noticed first entering.

From our arrival at the property we felt very welcome and comfortable. From Marks initial greeting on reception to all orher aspects of our stay we were extremely happy. This business , 52.years in the making with Marks father and uncle is a very slick family run outfit. All staff we encountered including chambermaids were exceptional. They could all not be more helpful and gave valuable information where needed about things like where to get the Uber boat from rather than walking to the City...

Overall very good value for money

Great staff. We mentined it was our anniversary on arrival at 1am (in passing) and next day returned to find a free bottle of champagne and signed card. A really nice touch. Staff were really helpful and friendly and hotel was really great quality. A fantastic place.