Ratings based on 124 Verified Reviews

3.4 out of 5
70% of guests recommend
3.7 Room cleanliness
3.7 Service & staff
3.3 Room comfort
3.2 Hotel condition
Expedia Verified Reviews
2 out of 5
by A verified traveller from London, England.

Wouldn't recommend this hotel.

Posted 03-Sep-2017
Fridge leaked all over the floor when we first entered the room. Wi-Fi was very slow and hardly every worked. I used my data most of the time as its free roaming but even the signal for this was slower unlike in other towns. Air Con did not work and we was on the fifth floor so it was very hot. We complained 3 times about this and only on the third complaint did we receive one fan for the room. Bed was not that comfortable. Pillows very lumpy. Shower pressure was atrocious. I have thin hair and was struggling to wash the shampoo out. They don't clean the floors daily so had to wear shoes in the room at times. Sand from beach from 2 days ago not swept. Not much to do in the area. We spent everyday out of Bugibba. About 10-15 minutes walk from the town centre. Not a nice area to walk at night. Men standing around in groups drinking on the corner of roads. TV only had news channel in English and movies for men which had very old films. All the other stations that were supposed to be English according to their information were not.
5 out of 5
Recommended
for Everyone
by A verified traveller from england

Posted 02-Sep-2017
Very nice hotel stayed there twice! Would definitely recommend and would return
5 out of 5
by william

Beautiful Malta

Posted 08-Jun-2017 on Hotels
Lovely hotel, close to shops bars and restaurants, nice little beach nearby and close to bus stops.
4 out of 5
Recommended
for Families
by A verified traveller from suffolk uk

main hotel good fair walk to the sea

Posted 26-May-2017
Pros: the hotel was well run and the staff were very good in helping you with directions, always had a travel rep in attendance for trips, food was good.
Cons: we found that most things required for a holiday was provided.
Location: a little far from sea front, easy to get to public transport, lots of eating places close buy,
We had a great time public transport was good and easy to get to, rather a long walk to main area for bars and night life.but otherwise good holiday.
4 out of 5
by J

The staff was extremely kind and very helpful,

Posted 04-May-2017 on Hotels
very good. I had a comfortable room with a big bathroom. There are not many resturants around. The supermarket which hardly a minute walk is very handy, the tour desk people have lot of knowledge and they guided me well. I have nothing negetive to say.
4 out of 5
by A verified traveller

This traveller left a rating score only Posted 02-May-2017 on Hotels
2 out of 5
Recommended
for Everyone
by A verified traveller from Croydon

Reasonable hotel, you get what you pay for

Posted 30-Apr-2017
Hotel is ok. Cheap compare to other hotels. We had ants in our room and requested to be sprayed. Bathroom could do with upgrade as hand held shower has just about pressure to get a shower. Breakfast was ok, not much choice for the vegetarians. We booked hotel at the 11th hour so can't complain.
4 out of 5
Recommended
for Everyone
by A verified traveller from england

nice hotel,close to restaurants ,bars,stores.

Posted 28-Mar-2017
Pros: clean ,friendly staff,nice pools,close to bars and restaurants ,
Cons: having the bar stay open later ,also the indoor and outdoor pool open later.an ice machine on the premisses.
Location: plenty of restaurants and bars,.variety of different foods in restaurants and bar food all in walking distance,horse riding ,sightseeing,boat rides.
friendly staff the room was clean and kept that way daily. nice and close to other restaurants and bars,plenty of each and in walking distance.the hotel restaurant had good food also,and the bar staff really nice and friendly.we would stay here again and will tell our friends about this hotel.
3 out of 5
by A verified traveller from Dublin

Sort the reception staff out

Posted 14-Mar-2017
Pros: The housekeeping was excellent and the pool was good
Cons: John at reception is a rude and inefficient man who actually made us dread going to reception
Location: There is virtually nothing to do in the area as far as bars go. On season there are plenty of boat trips.
This hotel is good value for money the rooms are grand the beds are regularly made and towels dropped in, the pool is good.
5 out of 5
Recommended
for Everyone
by A verified traveller from Yorkshire, UK

Excellent Choice

Posted 23-Feb-2017
Pros: The high level of cleanliness and the professionalism of the staff.
Cons: The check-in took quite a while - maybe the process could be streamlined a little?
Location: I found St Paul's Bay to be a far pleasanter location than Valetta, friendlier, and less manic!
I recently visited Malta for the first time and stayed at the Topaz Hotel in St Paul's Bay. I had a thoroughly enjoyable time - the hotel was clean, comfortable, and well-equipped, and the staff were friendly, helpful, and courteous. I intend to visit Malta again and will definitely stay at the Topaz - I have no hesitation in enthusiastically recommending it to anyone considering a visit to Malta.