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Reviews of Wind Chimes Inn

3 out of 5
Wind Chimes Inn
Sir George Walter Highway, St. John's, Antigua

Reviews

7.0

Good

Rating 10 - Excellent. 10 out of 45 reviews" "
Rating 8 - Good. 13 out of 45 reviews" "
Rating 6 - Okay. 17 out of 45 reviews" "
Rating 4 - Poor. 0 out of 45 reviews" "
Rating 2 - Terrible. 5 out of 45 reviews" "

8.0/10

Cleanliness

7.6/10

Staff & service

7.0/10

Property conditions & facilities

Reviews

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
close to airport
perfect for overnight layover.Would stay there again.
Stayed 1 night in Apr 2018

8/10 Good

Warren

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Economy hotel for business trip
I always stay here when I am in Antigua on business. Positive - it is near the airport. My one negative - it is near the airport so the bigger jets taking off can be heard quite loudly. Otherwise the rooms are comfortable with necessary basic amenities. Simple breakfast included for the price. Probably my fifth stay here and will most likely stay here again on my next trip in about two months time.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Passing through - stay here!
Great room, air conidtioner, big patio, only downside is the proximity to the airport and the noise from the planes but once it closes for the evening it is wonderful. For those needing to spend the night and return to the airport the next day it is ideal as it is close and has a shuttle for to and from the airport. The staff is wonderful and friendly!

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean and safe. Easy-going friendly staff.
Good for short stays and close to the airport. So, excellent for stop-overs. You will likely need a car since nothing much is walkable. That said, everything is within reasonable driving distance. However, this is not a resort - it's not close to any beaches.
Stayed 5 nights in Feb 2018

8/10 Good

Georgie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Free transfer to and from airport. Friendly greeting upon arrival and super comfy bed, perfect transfer stay. Also enjoyed sunset from balcony.
Stayed 1 night in Feb 2018

8/10 Good

Ray

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good overnight stay. The manager was very helpful and shuttled us to/from the airport.
Stayed 1 night in Feb 2018

2/10 Terrible

Verified traveller

Disliked: Staff & service, room comfort
Has to wait over an hour to check into room as no i e was available.. eventually had to call the UK at further expense to ask for someone to track down someone from the Inn to check us in
Stayed 1 night in Jan 2018

8/10 Good

Geoffrey

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
shower problem, but may now be fixed
Stayed 1 night in Jan 2018

2/10 Terrible

LOLITA

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Overbooked and bumped to another hotel
Arrived at the hotel and was disappointed to learn that the hotel was overbooked, the owner arranged for the overnight stay at another hotel about 5 mins away, which smelled looked up for years. I was not happy. Definitely won't be staying at the back up hotel again, not even sure I would want to book at Wind Chime hotel again.

10/10 Excellent

Jake

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Convenient & Clean
Great place to stay, room was a decent size and was very clean and well kept. Staff were great and very helpful.Only problem was that there wasn't a great deal nearby so you have to get a taxi everywhere. Other than that a great place to stay, especially if you are on your own, as I was.
Thank you for your feedback. We are pleased that you had a comfortable stay with us and hope to see you sometime in the future.

6/10 Okay

sodi, Montreal

Antigua
Hotel is nice and very close to the airport.But there is nothing around the hotel.Either you have a car or taxi to go some where.Breakfast is very basic.
Response from windchimesinn on 3 Apr 2017
Thank you for your feedback!

6/10 Okay

Verified traveller

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Basic but good value
It's a basic room, but pretty good for the price you pay. And if you love planes then this is the place for you! You could almost throw a rock from your balcony onto the runway it's so close but the planes don't fly through the night so no problems sleeping. Shopping is a bit more difficult, realistically you need a taxi to get to nearest shop as it's too far away to walk and carry lots of stuff. The second time I was meant to stay here the owner overbooked the room and I had to stay somewhere else, but the owner drove me there and paid for it which was much appreciated. I will stay here again when I'm next in Antigua.

6/10 Okay

Travel Agent, Toronto

Things to beware of
Expedia sent a message saying that I had to revise my review, did not feel like re-typing the entire thing, so the summary is that the web states airport transfers are free, this is false as your confirmation will state that the hotel charges $8USD for airport transfers and from my experience, they put you into a cab which you will pay for separately instead of having the charge added to your hotel charges and the taxi fare may end up slightly higher than the stated $8USD. Hotel also charged the deposit twice on the same day. When they were notified and we explained the situation that we would lose money due to the credit card's foreign exchange differential, they did not take steps to make sure the differential was covered as well, when this was very obviously their mistake. Refund was promised immediately but had to chase them down for the refund.

2/10 Terrible

Verified traveller

Disliked: Staff & service, property conditions & facilities
Unexpected bills
Charge me twice. No free pick up service from airport. Support $8 USD for taxi, but they charged us for $10.

10/10 Excellent

Ruth, Luton

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Ideal location.
I had a lovely stay, friendly staff and on my return I will be going back to the hotel and they have organised activities for me during my short stay there.

6/10 Okay

Tom, Ohio

Liked: Cleanliness, staff & service, room comfort
Located close to airport.
Nice hotel, no restaurant, need cab to get to town. Owner is a nice & friendly. Can be a little noisy from air traffic.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Close to the airport
Great little oasis to lay your head. Lots of greenery and birds. Perfect for our transit through Antigua back to Canada. Staff were polite and hospitable much kinder than the airport staff and other service people we met during our short stay. I would definitely recommend it.

8/10 Good

sandie, england

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
nice overnight stay
very helpful staff . very close to the airport very good for an overnight between flights .

10/10 Excellent

adventuremom905, niagara, canada

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Pleasant stay
Very close to airport which is extremely convenient, might be bothersome to some but there are no flights at night so rest assured you will get rest. Very friendly staff and the room was very clean as well.

6/10 Okay

Verified traveller

Don't stay if you hate noise
Should improve noise control measures, considerin it's right on runway. You can hear 10-15 airplanes between 4 and 11pm

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service, room comfort
One week stay in Antigua, went to drop off kids.
Hotel is nice ,rooms comfortable and staff helpful. Included complimentary toilettries, coffee,microwave and refrigerator. Some rooms have a small propane stove as well for kitchenette, sink and plates/spoons. The complimentary breakfast was quite modest, included a bagel,a dab of cream cheese an apple and a boxed drink . The Rooms are not exactly "noise/sound proof" when it comes to the hooting noises of night creatures... ( some said tree frogs, other said crickets ) And the takeoff/landing of airplanes. Considering the facility is right close to runway, it does become a little problem, but a nice earplugs, or playing soothing music on ipod, with ear buds on can take care of that. It's price and central location is good for 1-2 days stay

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very nice hotel just close to the airport. You wi
Always a pleasure to stay here. Staff always very friendly and willing. Rooms are well taken care of and clean. Hotel well-maintained and charming.

6/10 Okay

Verified traveller

Not sure if I want to stay there again.
We stayed in this hotel when we had a 15 hour layover. Few things about this place: It is just a 5 minute drive from the airport. The inn overlooks the runway so be prepared for very loud noises during airplane takeoff. Thankfully the airport closes at night so we could get some decent sleep. It is a very modest place, so if you are hoping for something close to Marriott standards you might get disappointed. When we arrived there was nobody in the office but there was a telephone number on the door. We called the gentleman and he promptly arrived to check us in. He was very gracious and helpful! There is no restaurant attached and no stores around that we could see. He did have a menu from a restaurant close by and he helped us order dinner. He also said that there were a couple of Chinese restaurants within walking distance. Disappointing points: I was hoping there would be some water in the fridge at the least. The towels in the bathroom were quite old with gaping holes. The bathroom door didn't close. The website said free airport drops but we were charged 10USD by the driver. I don't think the place is worth 100 something dollars. Good points: The host was very hospitable and helpful. The bed was very comfortable. Very close to the airport. Not sure if I want to stay there again because it's neither a budget hotel nor a value for money. But it's not the worst place in the world.

6/10 Okay

TrishaS, Commonwealth of Dominica

Liked: Cleanliness, room comfort
Disliked: Property conditions & facilities
Overnighter
Comfortable but would have preferred an in room telephone. It was very difficult to reach the front desk. Even when the taxi man arrived,he knocked at my door. I appreciate arranging the taxi service but imagine getting a knock at your door when its pitch black in the morning and no verbal identification. I really feel a telephone would have assisted greatly.

8/10 Good

Anne

Liked: Staff & service
Perfect for transit to airport
En route to St Kitts - perfect for overnight stay less than 10 minutes to airport.

6/10 Okay

Heather, London

Liked: Cleanliness, room comfort
Friendly Hotel
I chose the hotel as I had a one night stay over in Antigua on my way to St Martin. I was in room 6 and the view from my room was of the end of the runway where the planes turn around to take off which was pretty noisy when they did. There are no restaurants near the hotel to go to but the hotel will order food in for you. All staff were friendly and helpful. Breakfast is room service toast, fruit and a tin of juice.

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service, room comfort
Excellent location for quick stopover.
Excellent location from the airport for quick stopover and a short cheap travel cost by taxi.

8/10 Good

Robert, Winnipeg MB

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Wind Chimes
Near to the airport, very close to one end of the runway. Clean. Restaurants are a cab ride away. Good for an overnight layover.

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service
Disliked: Room comfort
Changed circumstance
This hotel was (was) very close to the airport, so handy if you were just overnighting in Antigua. However, new airport opened a few weeks ago, so taxi is now required to get to Windchimes. Quite a walk to any kind of bar/ restaurant, so the question has to be "why stay there at all?". On the plus side, staff very friendly and the room was spotless.

6/10 Okay

Nov, lLondon

Liked: Cleanliness, room comfort
Disliked: Property conditions & facilities
Very convent for over night stay
Management and staff very helpful. Hotel needs a lot of improvement i.e. making sure all amenities are in good working conditions.

6/10 Okay

ral, england

Close to the airport
Good helpful staff, great for over night stay and business trips

6/10 Okay

ROSEMARY, Sint Martin

Liked: Cleanliness, staff & service
Reasonably priced close to airport
We needed a room for a stopover and the hotel fitted the requirements. Staff very friendly. Room had everything but we would have liked four pillows instead of the two provided.

2/10 Terrible

Peter, Miami

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very noisy, to close to the airport take off area.
A disaster. Terrible experience. No electricity when I arrived, so no AC. Fortunately, energy come back before I went to bed.

10/10 Excellent

Andrew

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very helpful staff. Assisted fully with my stay. Would recommend.

10/10 Excellent

Haider, Denver, CO

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Wonderful Stay!
Wonderful customer service during check-in. Clean rooms with fast wi-fi (for the region) and small continental breakfast served to your door. Hotel shuttle needs to be scheduled by calling the hotel and is a Suzuki SUV. Very friendly and on the main road to take the bus into town.

8/10 Good

Aaron, UK

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Quiet and cosy setting with friendly staff
As one of many that finds themselves having to stay over in Antigua because of connecting flights, I wanted a comfortable and reasonable place to stay for the short time I was visiting Antigua, and that's exactly what I got. The staff were welcoming and friendly, and aimed to assist us in any way possible - they even had someone ready to pick us up from the airport ut with LIAT's unpredictable schedule we missed eachother. Fare to/from the airport, and resturants in the local area are a reasonable $15EC or $8US, meaning if you're at the end of your trip and have little money left, you should still be absolutely fine.

8/10 Good

Cricket Fan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed there before. Handy for the airport, clean and comfortable.

6/10 Okay

maikel, Antwerp

Liked: Cleanliness, staff & service
airport hotel
Nice airport hotel in antigua staff was very friendly rooms where clean

6/10 Okay

Verified traveller

Disliked: Staff & service
Nice hotel. Don't trust owner on shuttle service! He went away and just left me sitting on a bench in front of to the hotel.
Stayed 1 night in Mar 2018

6/10 Okay

Michel , Saint Martin

Liked: Cleanliness, room comfort
Bon hôtel de transit
On entend les avions au moins jusqu'à 10h Le petit déjeuner est succinct, les escaliers dur à monter avec les valises.
Stayed 1 night in Feb 2018

2/10 Terrible

Tomas

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Disaster! You live more or less on the airp.runway
Disaster! And I do not compare with my country Sweden. I compare with over 500 hotel nights in the Caribbean, South America and Central America. You live more or less on the airport runway and the service is non-existent. Obey good advice and avoid this hotel!

8/10 Good

Esther

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort