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Reviews of DoubleTree by Hilton Burlington Vermont

4 out of 5
DoubleTree by Hilton Burlington Vermont
870 Williston Rd, South Burlington, VT

Reviews

8.6

Excellent

Rating 10 - Excellent. 828 out of 1394 reviews" "
Rating 8 - Good. 295 out of 1394 reviews" "
Rating 6 - Okay. 134 out of 1394 reviews" "
Rating 4 - Poor. 82 out of 1394 reviews" "
Rating 2 - Terrible. 55 out of 1394 reviews" "

8.8/10

Cleanliness

9.0/10

Staff & service

8.6/10

Amenities

8.8/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

Jessica

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The shuttle was an added bonus as well as the warm cookies!
Stayed 1 night in Apr 2024
Response from Tom Miller on 30 Apr 2024
Jessica, thank you for choosing our DoubleTree by Hilton. We are happy to see you enjoyed your stay and our shuttle service. We hope to welcome you back with a warm cookie again soon.

6/10 Okay

Annie

Travelled with family
Liked: Cleanliness
The hotel is very convenient. The pool is OVER chlorinated to the point my husband’s eye got a chemical burn. The house keeping staff took my grandson’s 40.00 he left on his nightstand and a pair of cheap earrings . Granted, they could have mistaken the money for a “tip” but when management never got back to me, it left a bad taste. The breakfast is ok. The lunch menu at the pub was pretty good!
Stayed 3 nights in Apr 2024
Response from JD, GM on 29 Apr 2024
Good afternoon Annie, thank you for your recent review of our property during your stay. I left you a voice mail to discuss this further. Please call me at your convienience.Thank you,

6/10 Okay

Catherine

Travelled with family
Liked: Cleanliness, staff & service, amenities
They were doing deep cleaning when we checked in and there were hoses running through the lobby, floors were wet. I get the need to clean, but it seemed a little dangerous as people had to step over hoses to get to the counters. Had to wait a while to get checked in.
Stayed 1 night in Apr 2024
Response from Alan on 29 Apr 2024
Catherine, thank you for staying with us and this feedback. We will look at how we do the deep cleaning to ensure guests are not impacted.

10/10 Excellent

Sara

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Impressed with the cleanliness of the rooms and how nice the bathroom was! Breakfast area was really nice as well!
Stayed 1 night in Apr 2024
Response from Tom Miller on 29 Apr 2024
Sara, thank you for choosing our DoubleTree by Hilton. We are extremely happy to see you loved our hotel and the breakfast! We hope to welcome you again in the future!

10/10 Excellent

Tiffany

Liked: Cleanliness, staff & service, property conditions & facilities
Staff is always very helpful and friendly. Breakfast was great.
Stayed 1 night in Apr 2024
Response from Tom Miller on 29 Apr 2024
Tiffany, thank you for choosing our DoubleTree by Hilton. We are overjoyed to see you loved our hotel. We are happy to see our staff treated you well and that our breakfast was great. We hope to welcome you back in the future.

10/10 Excellent

Karina

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
We enjoyed our stay and will stay again.
Stayed 2 nights in Apr 2024
Response from Tom Miller on 29 Apr 2024
Karina, thank you for choosing our DoubleTree by Hilton. We are very happy to see you enjoyed your stay and look forward to welcoming you back again.

10/10 Excellent

Heather

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
.
Stayed 3 nights in Apr 2024
Response from Tom Miller on 22 Apr 2024
Thank you for choosing our DoubleTree by Hilton. We are so happy you enjoyed your stay. Thank you for your review. We hope to welcome you back again soon.

10/10 Excellent

Cara

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Close to camps
Stayed 2 nights in Apr 2024
Response from Tom Miller on 22 Apr 2024
Thank you for choosing our DoubleTree by Hilton. We are so happy you enjoyed your stay. Thank you for your review. We hope to welcome you back again soon.

10/10 Excellent

Nancy

Liked: Cleanliness, staff & service, property conditions & facilities
Very well kept, nice pool area
Stayed 2 nights in Apr 2024
Response from Tom Miller on 22 Apr 2024
Thank you for choosing to stay with us at the DoubleTree by Hilton. We are very happy to see you enjoyed your stay. We look forward to welcoming you again.

10/10 Excellent

Rebecca

Travelled with family, Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
the restaurants in the hotel and the excellent wait staff
Stayed 2 nights in Apr 2024
Response from Tom Miller on 22 Apr 2024
Thank you for choosing our DoubleTree by Hilton. We are so happy you enjoyed your stay. Thank you for your review. We hope to welcome you back again soon.

10/10 Excellent

Alicyn

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2024
Response from Tom Miller on 18 Apr 2024
Thank you for choosing our DoubleTree by Hilton. We are very happy to see you loved your stay. We hope to welcome you back soon.

10/10 Excellent

Pascal

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Apr 2024
Response from JD, GM on 17 Apr 2024
Good afternoon Pascal, thank you for your recent review of our hotel after your stay. I was pleased to see that our team exceeded your expectations in every way.

10/10 Excellent

Galit

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean and quiet
Stayed 1 night in Apr 2024
Response from Tom Miller on 15 Apr 2024
Thank you for choosing to stay with us at the DoubleTree Burlington. Thank you for your awesome review. We hope to welcome you again.

10/10 Excellent

Michael

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to stay for the eclipse. There's a bus stop at the corner that will take you into downtown Burlington. The property is also very nice, with two restaurants, a gym, and a pool. The hotel room had a refrigerator.
Stayed 4 nights in Apr 2024
Response from Tom Miller on 15 Apr 2024
Thank you for choosing our DoubleTree by Hilton in Burlington. We are so happy to see you enjoyed your stay. We hope to welcome you again.

8/10 Good

Barbara

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Towels were hard,not enough drying racks in the bathroom, more walking paths you also could freshen up the front with seasonal flowers just for the future continental breakfast
Stayed 4 nights in Apr 2024
Response from JD, GM on 10 Apr 2024
Good evening Barbara, thank you for your recent review. Flowers in May.

10/10 Excellent

Mary

Stayed 2 nights in Apr 2024
Response from Tom Miller on 30 Apr 2024
Mary, thank you for choosing our DoubleTree by Hilton. We are so happy you enjoyed your stay with us. We hope to welcome you back soon.

10/10 Excellent

Lynn

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Apr 2024
Response from JD, GM on 10 Apr 2024
Good Evening Lynn, thank you for your excellent review !!

10/10 Excellent

Kelly

Stayed 3 nights in Apr 2024
Response from JD, GM on 29 Apr 2024
Good afternoon Kelly, thank you for your excellent review of our hotel.

10/10 Excellent

BRIAN

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2024
Response from JD, GM on 9 Apr 2024
Good afternoon Brian, thank you for your recent review of our DoubleTree hotel. I am happy that our team exceeded your expectatiuons in every way.

10/10 Excellent

Jacob

Liked: Cleanliness, staff & service, property conditions & facilities
It was great !
Stayed 1 night in Apr 2024
Response from Tom Miller on 7 Apr 2024
Thank you for choosing our DoubleTree by Hilton. We are so happy to see you loved your stay. We hope to welcome you back again in the future.

10/10 Excellent

Courtney

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent check-in experience! Great amenities and our room is super clean. Highly recommend!
Stayed 1 night in Apr 2024
Response from JD, GM on 5 Apr 2024
Good morning Courtney, thank you for your excellent review of our hotel. I was so happy to read that our Front Desk and Housekeeping exceeded your expectations !!Thank you,

10/10 Excellent

Joanna

Liked: Cleanliness
Stayed 1 night in Mar 2024
Response from JD, GM on 4 Apr 2024
Good afternoon Joanna, thank you for your excellent review of our hotel after your recent stay.

10/10 Excellent

Mark

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024
Response from JD, GM on 4 Apr 2024
Good morning Mark, thank you for your recent excellent review of our hotel !!

4/10 Poor

Matthew

Disliked: Staff & service, amenities, property conditions & facilities
Clearly the property is very old. Layout is out of whack and rooms are misshaped. Short had a four foot high ceiling as part of it!
Stayed 1 night in Mar 2024
Response from Alan on 3 Apr 2024
Matthew, thank you for this feedback.

10/10 Excellent

Wendy

Liked: Cleanliness, staff & service, property conditions & facilities
Convenient to the airport and UVM.
Stayed 2 nights in Mar 2024
Response from JD, GM on 2 Apr 2024
Good evening Wendy, thank you for your recent excellent review of our hotel !!Thank you,

4/10 Poor

Shant

Disliked: Cleanliness, staff & service, property conditions & facilities
Quite
Stayed 1 night in Apr 2024
Response from JD, GM on 2 Apr 2024
Good evening Shant, thank you for your recent review of our hotel. Based on your review it appears that we did not meet your expectations this time. We will strive to do better, whether it is room type, location or amenities.Thank you,

10/10 Excellent

Diane

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great to take dogs to!
Stayed 1 night in Apr 2024
Response from JD, GM on 2 Apr 2024
Good afternoon Diane, thank you for your Excellent review of our Pet Friendly DoubleTree !!

8/10 Good

Jimmy

Travelled with family, Travelled with pets
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
.
Stayed 2 nights in Mar 2024
Response from Alan on 2 Apr 2024
Jimmy, thank you. We appreciate your great feedback

10/10 Excellent

Anne

Stayed 3 nights in Mar 2024
Response from Tom Miller on 22 Apr 2024
Thank you for choosing our DoubleTree by Hilton. We are so happy you enjoyed your stay. Thank you for your review. We hope to welcome you back again soon.

10/10 Excellent

Liz

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024
Response from Alan on 2 Apr 2024
Liz, thank you so much for the great review. See you again soon.

10/10 Excellent

Sandy

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Love this hotel, clean rooms, restaurants are tasty and the parking was ample
Stayed 1 night in Mar 2024
Response from Alan on 1 Apr 2024
Sandy, thank you for the absolutely wonderful review. We love that you love the Doubletree Burlington!!! See you again soon.

10/10 Excellent

MIguel

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A beautiful clean, family hotel, friendly staff, nice pool and work out facilities. Nicely priced We spent a wonderful Easter weekend
Stayed 2 nights in Mar 2024
Response from Alan on 1 Apr 2024
Miguel, we are thrilled you and your family had a wonderful Easter weekend with us. We hope you will join us again.

10/10 Excellent

Laura

Stayed 1 night in Mar 2024
Response from Tom Miller on 22 Apr 2024
Thank you for choosing our DoubleTree by Hilton. We are so happy you enjoyed your stay. Thank you for your review. We hope to welcome you back again soon.

8/10 Good

Pedro, Montreal

Travelled with family
Liked: Staff & service, amenities
We had a good experience overall.
Stayed 1 night in Mar 2024
Response from JD, GM on 31 Mar 2024
Good morning Pedro, thank you for your review after your recent stay with us !!

10/10 Excellent

Joshua

Liked: Cleanliness, staff & service, property conditions & facilities
Great place
Stayed 1 night in Mar 2024
Response from JD, GM on 31 Mar 2024
Good morning Joshua,Thank you for your Excellent review after your recent stay with us !!

10/10 Excellent

Brett

Stayed 1 night in Mar 2024
Response from Tom Miller on 19 Apr 2024
Thank you for choosing our DoubleTree by Hilton. We are so pleased to see you enjoyed your stay. We hope to welcome you again soon.

8/10 Good

JASON

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Mar 2024
Response from Alan on 1 Apr 2024
Jason, thank you for the great review. Hope to see you back again soon.

10/10 Excellent

Mostafa, Montreal

Disliked: Cleanliness, staff & service, property conditions & facilities
The towel was dirty, after taking shower when I looked at the towel, there as stain, the room was not clean and it was garbage under the bed, and when I went to talk with the manager, she did not offer me anything except $50 coupon which still did not receive, she did not care about customer and I won’t book in this hotel anymore
Stayed 1 night in Mar 2024
Response from JD, GM on 31 Mar 2024
Good morning Mostafa, thank you for your recent review. I have shared your concerning comments with our Director of Rooms and she will investigate.Thank you,

10/10 Excellent

Kevin

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Always stay here when visiting my daughter at UVM. Price is usually reasonable and rooms are clean and nicely sized. Location is close to highways and a 3 min drive to downtown. Have tried a few others and they either don’t compare or cost double.
Stayed 1 night in Mar 2024
Response from JD, GM on 30 Mar 2024
Good afternoon Kevin, thank you for your recent excellent review of our hotel. So happy that you choose DoubleTree as your "homebase" when you visit your daughter at UVM. Thank you for your loyalty !

8/10 Good

CHARLES

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
JUST A VERY NICE HOLTEL ALL AROUND VERY EASY TO GET TO EVERYTHING...
Stayed 2 nights in Mar 2024
Response from JD, GM on 27 Mar 2024
Good morning Charles, thank you for your recent review of our hotel. I am happy that you enjoyed your stay with us.Thank you,

10/10 Excellent

Belinda

Liked: Cleanliness, staff & service, property conditions & facilities
Great stay near UVM!
Stayed 1 night in Mar 2024
Response from JD, GM on 30 Mar 2024
Good afternoon Belinda, thank you for your excellent review about your recent stay.We appreciate your business.

6/10 Okay

Lisa M

Business traveller
Disliked: Cleanliness
The hallways were dirty The Tavern had very limited eating
Stayed 1 night in Mar 2024
Response from Tom Miller on 25 Mar 2024
Thank you for choosing the DoubleTree by Hilton. We are sorry we did not meet your expectations. We hope to have the chance the better meet your expectations in the future.

10/10 Excellent

Tara

Travelled with family
Liked: Property conditions & facilities
Clean, quiet, staff was helpful! Cookies were amazing:). Close to shopping and restaurants and UVM.
Stayed 1 night in Mar 2024
Response from JD, GM on 24 Mar 2024
Good afternoon Tara, thank you for your recent excellent review of our hotel during your stay !!Gotta Love those DoubleTree Cookies :-)

10/10 Excellent

Marcus

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Top notch! Friendly, attentive staff. Everyone is alert and anxious to help!
Stayed 1 night in Feb 2024
Response from JD, GM on 20 Mar 2024
Good morning Marcus, thank you for your excellent review about your recent stay ! Thank you for recognizing their friendliness and attention to your needs.

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hard to go wrong at the Doubletree-- reasonable cost, great facility, connects to UVM, good amenities!
Stayed 1 night in Mar 2024
Response from Tom Miller on 18 Mar 2024
Thank you for choosing our DoubleTree by Hilton. We are very pleased to see you enjoyed your stay and our amenities. We hope to welcome you back again in the future.

8/10 Good

Scott

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Mar 2024
Response from Alan on 19 Mar 2024
Thank you Scott. We appreciate the great review.

10/10 Excellent

Kathleen

Liked: Staff & service
Stayed 1 night in Mar 2024
Response from Tom Miller on 18 Mar 2024
Thank you for choosing our DoubleTree by Hilton. We are so happy to see you enjoyed your stay. We hope to welcome you back again soon.

10/10 Excellent

Sean

Stayed 1 night in Mar 2024
Response from JD, GM on 5 Apr 2024
Good morning Sean, thank you for your excellent review of our hotel on Expedia.

8/10 Good

Peter

Travelled with partner
Liked: Staff & service, property conditions & facilities
The registration staff was very helpful and efficient.
Stayed 2 nights in Mar 2024
Response from Tom Miller on 16 Mar 2024
Thank you for choosing our DoubleTree by Hilton. We are happy to see you enjoyed your stay and that our staff were helpful and efficient.

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, property conditions & facilities
Good good
Stayed 2 nights in Mar 2024
Response from Tom Miller on 17 Mar 2024
Thank you for choosing our DoubleTree by Hilton. We are very happy to see you enjoyed your stay. We hope to welcome you back.