Ratings based on 22 Verified Reviews

3.0 out of 5
40% of guests recommend
3.0 Room cleanliness
3.1 Service & staff
3.2 Room comfort
3.2 Hotel condition
Expedia Verified Reviews
5out of 5
by A verified traveller

Posted 20-Sep-2016 on Hotels
servizi dell'hotel ottimo
3out of 5
by A verified traveller

Posted 20-Sep-2016 on Hotels
The staff at the hotel were extremely friendly and obliging. There were really only two issues with this hotel: - the breakfast was pretty ordinary, and there was really no point is staying for lunch or dinner. - being a fair way out of Sorrento was annoying, and having to plan your daily trip around the shuttle was painful. If you're a young family and want to stay in one location for the majority of your trip, the hotel would be fantastic with huge pool and access to swim in the ocean. If you're a two young guys looking to travel to Amalfi, Positano or Capri as we did, it's a lot more convenient to stay in Sorrento. It's really only the location that lets this hotel down.
2out of 5
by A verified traveller

This traveller left a rating score only Posted 18-Sep-2016 on Hotels
2out of 5
by A verified traveller from Sverige

Dåligt hotell!

Posted 06-Sep-2016 on Hotels
Vi hade myror på rummet, när vi klagade och ville byta rum va det ok, fick ett nytt rum och rensade allt i väskan från myror. Men det va även myror på det rummet. Vi skulle äta buffé och frågade om priset på den, dom svarade 16 euro för två, tyckte det lät billigt så frågade flera ggr om det verkligen stämde, och fick samma svar... När vi skulle checka ut så stod det 60 euro för maten!!! När vi sa att det kan inte stämma, och talade om att vi blivit informerade om ett annat pris så sa dom att vi ljög. När vi kommer ut till bilen där dom har en parkeringsvakt så är hela ena sidan repad!!! När vi frågar vakten så bara rycker han på axlarna. Rekommenderar verkligen INTE detta hotell!!
2out of 5
by Julien

déconseillé... pas facile d'accés

Posted 18-Jul-2016 on Hotels
Hôtel excentré de Sorrento, vous êtes donc dépendant de la navette de l'hôtel. route très dangereuse à pied et sans accès pour les piétons. Pour accéder à la piscine et à la mer ainsi qu'au restaurant, il faut là aussi prendre une autre navette !! A savoir : vous n'arriverez pas en bord de plage mais en pleine mer et si la mer est agitée, il est impossible de se baigner. personnel pas très professionnel
2out of 5
by A verified traveller from UK

bad experience

Posted 21-Oct-2014
Pros: service of the restaurant staff
Cons: Safety precautions need to be updated for any family with young children,especially around the terrace, and balconies of the rooms.
Location: at the bottom of a very steep ,hairpin bend unlit road. Unsuitable for anyone with mobility issues. Nothing else except the hotel in the bay.
upon arrival was informed that there was no room for us due to a booking error. Was offered a room in another hotel the other side of Sorrento or the choice of 2 very shabby,outdated and unwelcoming rooms in the small "hotel" called La Maison at the entrance to the site at the top of a very steep, single track, hairpin and unlit road leading down to the main hotel complex. As we had booked the hotel specifically to attend a family wedding which was based in the main hotel you can imagine our reaction. To ensure that we would be able to be with the rest of our family and friends for the wedding we did not accept the offer of the other hotel across Sorrento and reluctantly accepted one of the shabby rooms for only 1 night having been informed that a room would be made available in the main complex from the following day. The member of staff told us that someone else would be moved. I found this quite surprising and having worked in customer services for 25 years, was shocked. Another room was found for us and it was an upgrade from our original booking. However during the other 4 nights that we stayed in this room there were no occupants in the rooms either side so I do still not understand why we were told on arrival that they had NO room for us. The staff in the hotel were in the majority very good but as we had only booked bed and breakfast we were made upon occaision to feel like second class citizens. I would not recommend this hotel to anyone for bed and breakfast only
4out of 5
by Sylvain

This traveller left a rating score only Posted 09-Oct-2014 on Hotels
2out of 5
by hsmec

miss leading

Posted 03-Oct-2014 on Orbitz
thought hotel was in Sorrento. Could not walk any where,even to sister hotel. Had to book ride on bus witch ran from 1 to 2 hours. Nothing around like coffee,water or snack. Felt stuck there.
4out of 5
by A verified traveller

This traveller left a rating score only Posted 26-Jul-2014 on Hotels
5out of 5
by Mitch and Marcia from US Travelers

Free Shuttles to Town Daily

Posted 23-May-2014 on Hotels
This Hotel was a great place to relax. Amazing views and away from the crowds. The food served there was good. Free breakfast. Prices for the other food and beverages, beer and wine were a lot less than most Hotel prices.