Search Hotels Near Smart Museum of Art, Chicago

"wifi wouldn’t connect, when we called the front desk to ask (I had work I needed to do, and specifically checked before booking that the room included wifi) was met with attitude to “just connect” even though the wifi network wasn’t visible or available. also, you have no control over the temperature of your room, and TV is only regular cable - I wasn’t able to stream anything due to the lack of wifi. no vending machines as well. absolutely gorgeous building with rich history, but for the price, much better off going somewhere more up to date."

"The outside area was okay. The inside was clean, bed was comfortable. There was a microwave (didn’t use) and refrigerator. Large screen tv was nice. Water pressure was just okay. Had some issues checking in because I used my initials (which is what I go by) on my reservation and my ID has my name fully written out. The front desk was not going to let me stay because of that. I had to call Hotels.com and finally they changed my reservation to state my full name. Was not off to a good start. Did have some nice restaurants near by and the lake was across the main road."

"Very spacious and inviting. The staff was helpful and delivered quality service."

"This is an older part of town and so is the hotel, but it was a good place to rest. The neighborhood has may intriguing eateries and shops. "

"Yes "

"DO NOT STAY! Go to a hotel instead. First off they require a security deposit, which yes is stated in the review, but they fail to mention you need to use a cash transfer app to do this. The listing states that they do take credit/debit cards (Not for the security deposit I guess). I had to start a Venmo account to make this happen. Transferred $300 for the deposit through Venmo. More on this after review of the property. The room was ok, the slats on the bed supporting the mattress were half falling off so we had to fix that ourselves. The shared bathroom was ok but no stopper for the bath tub. Property was ok. Back to my deposit issue. As stated in the agreement, security deposit would be returned 5 to 7 business days after checkout. After 9 DAYS I reached out to the property to inquire about my deposit. They asked for my Venmo account so they could refund my deposit. They responded with "it will be refunded soon, latest tomorrow morning. Tomorrow comes, no refund. Shocker! Multiple text messages were sent about my refund and wouldn't you know it, not a single response. Now I have to contact Hotels.com. Multiple times! They kept telling me I need to contact the property. The property has officially ghosted me at this point. Thankfully Hotels.com got though to them and I got my deposit back 13 days after checkout. If you stay here be ready to work for your deposit back. Not sure about all these 10 out of 10 reviews? Did they get their deposit back automatically? I did not."

"Host was incredibly kind and accommodating! The property was lovely and very spacious. Everything was clean as well. The neighborhood truly was not that bad and had plenty of grocery stores surrounding it and great access to public transit."

"Beautiful place! Very clean, quiet and close to downtown Chicago. Definitely will stay again on our future trips to Chicago. "

"Great hospitality!"