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Reviews of AeroStay Hotel

2.5 out of 5
AeroStay Hotel
2821 N Jaycee Lane, Sioux Falls, SD

Reviews

8.8

Excellent

Rating 10 - Excellent. 642 out of 1049 reviews" "
Rating 8 - Good. 263 out of 1049 reviews" "
Rating 6 - Okay. 79 out of 1049 reviews" "
Rating 4 - Poor. 41 out of 1049 reviews" "
Rating 2 - Terrible. 24 out of 1049 reviews" "

9.2/10

Cleanliness

9.2/10

Staff & service

8.4/10

Amenities

9.0/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

THOMAS

Liked: Cleanliness, staff & service, property conditions & facilities
Really convenient. Friendly staff
Stayed 1 night in May 2024

10/10 Excellent

Heather

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in May 2024

8/10 Good

Jan

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in May 2024

6/10 Okay

Karrie

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Not impressed. Mediocre at best.
Stayed 1 night in May 2024
Response from Rose on 10 May 2024
Thank you for staying at the Aerostay Hotel

10/10 Excellent

Tracy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Works great for early morning flights
Stayed 1 night in May 2024
Response from Rose on 7 May 2024
Thank you for staying at the Aerostay Hotel

10/10 Excellent

Charls

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in May 2024
Response from Rose on 7 May 2024
Thank you for staying at the Aerostay Hotel

10/10 Excellent

Janice

Travelled with family
Liked: Staff & service, amenities, property conditions & facilities
Very nice hotel, very convenient and quiet...handy to the airport. Enjoyed our stay and our room very nice. Very kind staff. ❤
Stayed 1 night in May 2024
Response from Rose on 7 May 2024
Thank you for staying at the Aerostay Hotel

8/10 Good

Michael J.

Liked: Cleanliness
Stayed 1 night in Apr 2024
Response from Rose on 7 May 2024
Thank you for staying at the Aerostay Hotel

10/10 Excellent

Linette

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very convenient hotel for early morning flights.
Stayed 1 night in Mar 2024
Response from Rose on 1 May 2024
Thank you for staying at the Aerostay Hotel

10/10 Excellent

Ryan

Travelled with family, Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
There was very little to do in the area.
Stayed 1 night in Apr 2024
Response from Rose on 1 May 2024
Thank you for staying at the Aerostay Hotel

10/10 Excellent

Arlene

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The shade in the room was falling apart
Stayed 1 night in Apr 2024
Response from Rose on 1 May 2024
Thank you for staying at the Aerostay Hotel

10/10 Excellent

Dana Vinson

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Convenient and clean Simple but quiet
Stayed 1 night in Apr 2024
Response from Rose on 1 May 2024
Thank you for staying at the Aerostay Hotel

10/10 Excellent

Brian

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Parking isn’t the most convenient right now due to construction but the hotel is nice and soooo convenient for early morning flights and we live 120 miles from the airport !
Stayed 1 night in Apr 2024
Response from Rose on 22 Apr 2024
Thank you for staying with us here at the Aerostay Hotel

6/10 Okay

Theresa

Stayed 1 night in Apr 2024

8/10 Good

Terry

Liked: Staff & service, property conditions & facilities
Convenient for early morning flight
Stayed 1 night in Apr 2024
Response from Rose on 22 Apr 2024
Thank you for staying with us here at the Aerostay Hotel

10/10 Excellent

Penny

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It is very convenient to stay there and the facility is always clean.
Stayed 1 night in Apr 2024
Response from Rose on 22 Apr 2024
Thank you for staying with us here at the Aerostay Hotel

10/10 Excellent

Steve

Liked: Cleanliness, staff & service, property conditions & facilities
…
Stayed 2 nights in Apr 2024
Response from Rose on 22 Apr 2024
Thank you for staying with us here at the Aerostay Hotel

8/10 Good

rita

Travelled with family
Liked: Cleanliness
Disliked: Amenities
I was very disappointed in the 'continental b-fast'... for the room rate, expected it to be more than bfast bar, pkged muffin, small OJ, etc. Atleast fresh fruit could've been an option !!!!
Stayed 1 night in Apr 2024
Response from Rose on 12 Apr 2024
Thank you for staying at the Aerostay Hotel, I'm sorry that the apples and oranges wasn't enough fruit

10/10 Excellent

Rhonda

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location connected to FSD is perfect for late night/early morning travel. Down side - no hotel parking, had to park in airport lot quite a distance away. Rooms are very small but clean and very quiet.
Stayed 1 night in Feb 2024
Response from Rose on 11 Apr 2024
Thank you for staying at the Aerostay Hotel

10/10 Excellent

Edna Maribel

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Just the fact that you are literally right next door to the airport is simply fantastic. You wake up, walk downstairs, go thru sliding doors, and you hit the ticket counters to airport.
Stayed 1 night in Apr 2024
Response from Rose on 11 Apr 2024
Thank you for staying at the Aerostay Hotel

4/10 Poor

Laura

Liked: Cleanliness
Stayed 1 night in Apr 2024
Response from Rose on 4 Apr 2024
Thank you for staying at the Aerostay Hotel

10/10 Excellent

Regina

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice and quiet.
Stayed 1 night in Apr 2024
Response from Rose on 4 Apr 2024
Thank you for staying at the Aerostay Hotel

10/10 Excellent

Lori, Madison

Stayed 1 night in Mar 2024
Response from Rose on 22 Apr 2024
Thank you for staying with us here at the Aerostay Hotel

10/10 Excellent

Brett

Business traveller
Liked: Amenities
Great service
Stayed 1 night in Mar 2024
Response from Rose on 28 Mar 2024
Thank you for staying at the Aerostay Hotel, we hope your stay was wonderful.

10/10 Excellent

Sally

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024
Response from Rose on 28 Mar 2024
Thank you for staying at the Aerostay Hotel, we hope your stay was wonderful.

8/10 Good

Ashley

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall love this place for traveling.
Stayed 1 night in Mar 2024
Response from Rose on 4 Apr 2024
Thank you for staying at the Aerostay Hotel

8/10 Good

Peggy

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overpriced for size of room and bed. Can barely move in this room and if you were a large person you would not be able to move.
Stayed 1 night in Mar 2024
Response from Rose on 28 Mar 2024
Thank you for staying at the Aerostay Hotel, we hope your stay was wonderful.

10/10 Excellent

Izia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Mar 2024
Response from Rose on 12 Apr 2024
Thank you for staying at the Aerostay Hotel

10/10 Excellent

Samuel

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
I’ll stay again
Stayed 1 night in Mar 2024
Response from Rose on 28 Mar 2024
Thank you for staying at the Aerostay Hotel, we hope your stay was wonderful.

8/10 Good

Jennifer

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was very clean and very quite - we will stay again
Stayed 1 night in Feb 2024
Response from Rose on 18 Mar 2024
Thank you for staying with us here at the Aerostay Hotel, we hope your stay was enjoyable.

6/10 Okay

Christine

Travelled with family
Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
Conveniently located for an early morning flight. However, the room was super small and the bed was very uncomfortable.
Stayed 1 night in Mar 2024
Response from Rose on 14 Mar 2024
Thank you for staying with us here at the Aerostay Hotel, as always, we enjoy your feedback.

10/10 Excellent

Linette

Stayed 1 night in Mar 2024
Response from Rose on 4 Apr 2024
Thank you for staying at the Aerostay Hotel

8/10 Good

Peggy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Property overall is good, VERY overpriced for the size of the space but convenient.
Stayed 1 night in Mar 2024
Response from Rose on 14 Mar 2024
Thank you for staying with us here at the Aerostay Hotel, as always, we enjoy your feedback.

8/10 Good

Leah

Stayed 1 night in Mar 2024
Response from Rose on 4 Apr 2024
Thank you for staying at the Aerostay Hotel

10/10 Excellent

Patrick

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The airport
Stayed 1 night in Feb 2024
Response from Rose on 7 Mar 2024
Thank you for staying with us here at the Aerostay Hotel

8/10 Good

Reagan

Stayed 1 night in Feb 2024
Response from Rose on 4 Mar 2024
Thank you for staying with us at the Aerostay Hotel

4/10 Poor

Davenia

Stayed 1 night in Feb 2024
Response from Rose on 28 Mar 2024
Thank you for staying at the Aerostay Hotel, we hope your stay was wonderful.

10/10 Excellent

Jeff

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean rooms. Easy check in and easy access to airport
Stayed 1 night in Feb 2024
Response from Rose on 21 Feb 2024
Thank you for staying with us here at the Aerostay Hotel

8/10 Good

Heidi

Travelled with partner
Liked: Cleanliness, staff & service
Convenient to stay right at the airport
Stayed 2 nights in Feb 2024
Response from Rose on 15 Feb 2024
Thank you for staying with us here at the Aerostay Hotel, we hope you had a wonderful time.

6/10 Okay

Verified traveller

Liked: Staff & service
Disliked: Cleanliness
Room was absolutely filthy! And for the price you pay there should at least be a hot. breakfast. They didn’t even have the grab and go out there.
Stayed 1 night in Feb 2024
Response from Rose on 15 Feb 2024
We're so sorry that our rooms weren't up to your standards Cameo. The grab and go breakfast is set up everyday from 3am-9am.

10/10 Excellent

James

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2024
Response from Rose on 15 Feb 2024
Thank you for staying with us here at the Aerostay Hotel, we hope you had a wonderful time.

10/10 Excellent

Samantha

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2024
Response from Rose on 9 Feb 2024
Thank you for staying with us here at the Aerostay Hotel

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2024
Response from Rose on 9 Feb 2024
Thank you for staying with us here at the Aerostay Hotel

6/10 Okay

William, Hawarden

Liked: Property conditions & facilities
Disliked: Staff & service
The staff seemed to consider me a burden rather than a guest . My wife called front desk and asked for password for wi-fi. My wife received a gruff, "It is in your "packet" Well we looked all over for a packet, there was none. Finally we looked at the back of the envelope the key was in . There was the password www, aerostay . Which was the wifi name but not the password, My plane had been delayed coming in, it had been a long day and this was not acceptable, The morning help was just plain gruff.
Stayed 1 night in Feb 2024
Response from Rose on 9 Feb 2024
Thank you for staying with us here at the Aerostay Hotel

8/10 Good

edward

Stayed 1 night in Feb 2024
Response from Rose on 28 Mar 2024
Thank you for staying at the Aerostay Hotel, we hope your stay was wonderful.

6/10 Okay

Jodi

Business traveller
Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
Stayed 1 night in Feb 2024
Response from Rose on 6 Feb 2024
Thank you for staying at the Aerostay Hotel

10/10 Excellent

Margaret

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Feb 2024
Response from Rose on 28 Mar 2024
Thank you for staying at the Aerostay Hotel, we hope your stay was wonderful.

6/10 Okay

Brenda

Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Room comfort
Ok
Was great to be by airport. Clean staff great. Bed not the best, pillows terri le have lumpy pieces of foam in them. Price high for size of room and comfort. Staff amazing.
Stayed 1 night in Jan 2024
Response from Rose on 1 Feb 2024
Thank you for staying with us here at the Aerostay Hotel

6/10 Okay

Kyle

Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Room comfort
Convenient for airport access. Bed was hard as a rock. Bed gave me 3 hours of sleep…..ugh…..
Stayed 1 night in Jan 2024
Response from Rose on 1 Feb 2024
Thank you for staying with us here at the Aerostay Hotel

10/10 Excellent

Kent

Stayed 1 night in Jan 2024
Response from Rose on 1 Feb 2024
Thank you for staying with us here at the Aerostay Hotel