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"While the hotel staffs where amazing, the facilities did fall very short from my expectations. The bathroom shower felt like a licking tap as it was so slow and lacked pressure like you would normally have in other hotels. The bathroom wasn't clean and room was very dusty atleast where we stayed. I requested for toilet paper and didn't get any till after an hour and half and most time you ring the reception and no body is there to answer. The hotel is definitely not as in the photos and for the spa it almost like you needed to take turns or you will have to wait and we were told to come the next morning on Sunday evening when we tried to use it by around 8pm and the staff said it was closed but didn't give any reasons even though we have earlier been told it closed for the last entry by 9.15pm each night. For me it's a no and never again."

"lovely breakfast"

"It was adequate, bit dated."

"Stayed for one night while working in the area. Very pleasant and helpful staff on reception. The room was spacious and comfortable, WIFI was a little slow though."

"Nice hotel in a convenient location. Easy to get to and clean and comfortable rooms."

"excellent relaxing family trip"

"Quirky with some lovely staff in the evening in the restaurant. The gardens are also beautiful but small things could really enhance the hotel to get more from its potential. My stay improved after a few small disappointments. The room was warm and quiet. The meal on the second night was excellent (first night's green curry with poppadoms was less so and lacking in flavour)."

"Staff were helpful, also the rooms were good for us as a family."

"Stayed at the Bolton arena hotel on several occasions. Staff and rooms have always been excellent. Food is good and reasonably priced. Location is excellent for my personal requirements."