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Reviews of Mudra Angkor Boutique Hotel

3 out of 5
Mudra Angkor Boutique Hotel
0115 Treang Village, Mondul 3, River Road, Siem Reap, Siem Reap

Reviews

8.0

Very good

Rating 10 - Excellent. 12 out of 32 reviews" "
Rating 8 - Good. 12 out of 32 reviews" "
Rating 6 - Okay. 6 out of 32 reviews" "
Rating 4 - Poor. 1 out of 32 reviews" "
Rating 2 - Terrible. 1 out of 32 reviews" "

8.4/10

Cleanliness

8.4/10

Staff & service

7.8/10

Property conditions & facilities

Reviews

10/10 Excellent

Verified traveller

Stayed 7 nights in Dec 2018
Response from Lux on 1 Jan 2019
Thanks you

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 6 nights in Jun 2018
Response from Lux on 25 Jun 2018
Thanks you.

10/10 Excellent

nico, argentina

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beautiful boutique hotel, great value for price.
What I liked most about our stay is the staff, they’re very friendly and informative. Breakfast is really nice with lot of options. Room very spacious, looking new and with everything you need.
Stayed 3 nights in Mar 2018
Response from Lux on 8 Apr 2018
Dear Guest, Thanks you so much for this lovely review. Regards

6/10 Okay

Verified traveller

Liked: Room comfort
Disliked: Cleanliness
Nice hotel for the price
Its a nice hotel for its price. The breakfast is decent and enough to get you fueled for the day. There is, however, no cable TV for our entire 6 days of stay, the internet is fast though. I wish the bathroom is cleaner as there are molds already on the walls of the shower and some discoloration. The restaurant, however, offers nice and affordable local food. The hotel staff is nice, honest and friendly.
Stayed 6 nights in Feb 2018
Response from Lux on 3 Mar 2018
Thanks you for your review. Best Wishes.

8/10 Good

Ravi, Hanoi

Liked: Cleanliness, staff & service, room comfort
Nice & Quiet
About a 10 min Tuk Tuk ride from the busy part of town which has all the pubs and restaurants. Tuk-Tuk ride cost $1 to $2 per one-way trip (do negotiate it beforehand). The property has a small pool and a restaurant which has a reasonable variety. Prices are reasonable.
Stayed 3 nights in Dec 2017
Response from Lux on 6 Jan 2018
Dear Guests, Thanks you for your review. have a nice day.

6/10 Okay

Soputhi

Liked: Cleanliness
Disliked: Staff & service
Medium
I have to wait they prepare the room before check in more than 30 mins even though I arrived 2:10 PM. The room was very noisy sound.
Stayed 1 night in Nov 2017
Response from Lux on 30 Nov 2017
Thanks you for your feedback. We wish you all the best

10/10 Excellent

Ross, Ontario Canada

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A gem of a hotel
Great hotel with a lovely in ground pool and a really really good kitchen......room was large as well as the bed....AC was good too.....cant beat the quality or the price.
Stayed 5 nights in Oct 2017
Response from Lux on 15 Nov 2017
Dear Guests, Thanks you so much for reviewing our hotel. We are so happy to serve you. Best Wishes.

8/10 Good

Donna

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good service
Nice hotel very good service. Good price but would be nice if you had a better view from the room
Stayed 4 nights in Sep 2017
Response from Lux on 20 Oct 2017
Dear Value Customer, Thanks you for this lovely review. Regards

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Staff were super friendly and accommodating!
Stayed 3 nights in Jul 2017
Response from Lux on 8 Aug 2017
Thanks you.

6/10 Okay

Verified traveller

Liked: Staff & service, room comfort
Disliked: Cleanliness, property conditions & facilities
Ok but...
Pretty good location and nice room, also a nice welcome but...my room was not cleaned, the shower stall leaked, the pool wasn't so clean, and the free airport transfer turned out to be a myth. A bit disappointing over all
Stayed 1 night in May 2017
Response from Lux on 7 Jun 2017
Thanks you for staying with us.

10/10 Excellent

Ricardo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hardly recommend
Really good people y and good place to stay
Response from Lux on 7 Jun 2017
Thanks you so much for staying with us.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Response from General Manager on 8 Jan 2017
Dear Guests, Thanks you so much for the rating. Mudra Angkor.

8/10 Good

Franziska

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice Hotel at the riverr
After direct contact with the hotel by eMail the free pick-up service from the airport was perfect!the location of the hotel is about 2 km from the centre (old market/pub street), we enjoyed walking otherwise the hotel offers a tuktuk to town for 1$!our double room was large with a nice bathroom!the breakfast is on a nice rooftop terrace. You can chose from a menu with 21 option and the food is delicious!we used the pool only on the last day for a short refreshing!the staff is quite friendly!the prices for tours are quite expensive!
Response from General Manager on 5 Dec 2016
Dear Value Customers, Thanks you so much for taking your valuable time to review our place at Mudra Angkor. We are so happy to hear everything is going smooth with you. We thanks you for your time and stay and we love to see you again in your returning to SIem Reap. God Bless you!!! Mudra Angkor Team.

8/10 Good

Elyse, Campbell, CA

Liked: Cleanliness, staff & service, property conditions & facilities
Very Helpful Staff
We enjoyed our stay largely due to the helpfulness of the staff. They gave us great suggestions of things to do while in Siem Reap, arranged tuktuk drivers (including airport pick-up and drop-off), and reserved Phare show tickets. They also suggested timelines for our temple tours that helped us avoid some the crowds, including sunrise at Angkor Wat. We used the hotel's laundry service and were very happy with the results. The rooms were clean and the shower was lovely. The buffet breakfast offered nice variety, but was often cold as the wind had blown out the food heaters. The hotel was located in a fairly quiet neighborhood, which was nice, but it was a long walk from downtown (ok for daylight, but not so great for nighttime).
Response from Lux on 4 Jun 2016
Dear Guests, Thanks you so much for this lovely review about our place. We so happy to hear everything is going so well with you while you stay. We wish you all the best and happy traveling. Regards Mudra Angkor Team.

10/10 Excellent

Diane, Oregon city

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
An oasis
We stayed here for four nights. The hotel is an oasis esp after seeing angkor wat. We came back hot and tired from a day of sightseeing. The pool is just the right temperature and we ordered food and drink to be served at the pool. The mango cashew chicken stir fry was amazing. The owner Phillip was a great help for our travel plans and the free tuk tuk into town was great.
Response from Lux on 7 May 2016
Dear Value Guests, Thanks you so much for staying with us and thanks you for this lovely review. We are so happy to hear everything is wonderful with your stay and we will make sure our service keep going like this to every clients, We wish you all the best. Happy Traveling!!! Regards Mudra Team and Lux

10/10 Excellent

Sharmini, cincinnati, oh

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed because of reviews
This hotel is close to angkor wat temples. Not located on a busy street, quiet nights and lack of noise was wonderful. The staff are very hospitable and want to make your stay comfortable. I travelled by myself this time and staff made sure I had a good experience. The restaurant makes a declicious Tom Yum soup and there are spa services, where the people come to your room. This was great because after climbing temple steps all day, it was nice to relax in the room. I loved the fact that there was free wifi and free breakfast. Also, they had a tip box at the desk, so everyone is included and you didn't feel obligated to tip each person.
Response from Lux on 8 Jan 2016
Dear Value Customer, We appreciate your review so much and this review will sure helping lots of travelers to plan their perfect hotel stay while in Siem Reap. We wish you all the happy traveling and we hope to see you and your friends for your returning trip. Regards Mudra Team and Lux

10/10 Excellent

James, Las Vegas Nv

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Booking snafu with a very happy outcome!
I booked this hotel to stay an extra couple days in Siam Reap. After booking, Hotels.com had a glitch in their system showing they had available rooms. This was not the case. The manager (Mr. Sominea) quickly noticed this mistake and took it upon himself to email me directly. He was able to switch my booking, take care of my transportation need, and any other concern I had! He went above and beyond to make sure I was well taken care of.
Response from Lux on 13 Feb 2016
Dear Value Guests, Thanks you so much for this lovely and wonderful review. We are very happy to hear everything was great with your stay during your visit to Siem Reap. We wish you all the best and happy traveling. Lux and Mudra Team

10/10 Excellent

Chun Man

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Response from Lux on 16 Jan 2016
Dear Value Guests, Thanks you so much for this lovely 5 stars review. This will increase our ranking and help us to understand more about the service we offer to our clients. Regards Mudra Team.

8/10 Good

Tan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Response from Lux on 7 Nov 2015
Dear Value guest, Thanks you so much for your review. Mudra Team and Lux

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Response from Lux on 15 Aug 2015
Dear Value Guests, Thanks you for rating our service. Mudra Angkor

8/10 Good

Tonya

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel and really great staff
We were at the hotel for 4 nights and really enjoyed our stay and the pool. It's a short tuk tuk ride to the old market, pub street etc, but in my opinion that was a good thing... the old market was very touristy and obnoxious with people trying to sell you stuff relentlessly, so I was glad to not be right in that mix.
Response from Lux on 12 Jun 2015
Dear Value Customer, Thanks you so much for this wonderful review. We are so happy to see and being able to share this review to all other travelers who want to choose the right place to stay while in Siem Reap. We wish you all the best. Regards Mudra Angkor

6/10 Okay

FY

No slipper, we stay 2 nights, hotel didn't clean the room & renew towels before we claimed, free airport pickup mentioned on web, hotel didn't provide it before we claimed....
Stayed 2 nights in Jan 2019
Response from Lux on 13 Feb 2019
Thanks you. Lux

10/10 Excellent

Sidney

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
it was a great stay! the provide us a early breakfast because we wanted to go to the sunrise at angkor !! veeery good hotel. only the location was not perfect
Stayed 2 nights in Jan 2018
Response from Lux on 18 Jan 2018
Dear Guests, Thanks you so much for this lovely review. Regards

2/10 Terrible

Lok Hei

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
The staff in the restaurant was so rude, the breakfast was bad and a lot moustiques in my room. Disappointed!
Stayed 1 night in Jan 2018
Response from Lux on 8 Jan 2018
Dear Value Guests, Thanks you for your feedback and i am terribly sorry for the lack of service during your stay. i will investigate with my staff about it and i believe all my staff are well trained and should not be rude. For the breakfast we will improve and thanks you once again for your feedback. Regards

6/10 Okay

Verified traveller

Hotel Carino
Hotel carino con un ottimo rapporto qualità prezzo, non centrale, ma si può arrivare al centro con una spesa irrisoria.
Stayed 3 nights in Dec 2017
Response from Lux on 22 Dec 2017
Thanks you

6/10 Okay

Verified traveller

Liked: Staff & service
Disliked: Room comfort
Response from Lux on 15 May 2017
Thanks you. Mudra Angkor.

8/10 Good

laurenz, bregenz

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
hotel ok die lage eher nicht
weiter vom ortszentrum entfernt . bauarbeiten in unmittelbarer nachbarschaft , deswegen laut . ( neue brücke wird gebaut) aber die belegschaft und das hotel waren ok .
Response from Lux on 12 Mar 2017
Thanks you Laurenz, We thanks for your time to give us this review. Wish you all the best. Mudra Angkor.

4/10 Poor

manfred

Disliked: Staff & service, property conditions & facilities
a fuire
tombe dans le piege de belles photos! l'hotel a besoin d'une renovation complete, managment invisible et pour cause pourtant un environnement tres paisible et loin du brouhaha du centre ville
Response from General Manager on 8 Dec 2016
Dear Value Guests, Thanks you so much for taking your time to review about our hotel. first of all we apologize for the inconvenient during your stay because there is a construction going on with the new bridge that occur some sounds and the dusty road which is now in processing of fixing. We thanks you for the review and we will do our best to provide you and others guests a nice stay with us in the future. We wish you all the best. Mdura Angkor Team.

10/10 Excellent

Daniel, Germany

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great place to start a trip to Angkor.
So friendly staff! Arranged everything we needed. Free shuttle to the city at night. Perfect tuktuk drivers. One issue: for whatever reason they did not tidy the room during our stay at all, even when we had left the key at the reception. Not a big issue for 3 nights, but still...
Response from Lux on 6 Feb 2016
Dear Value Customers, Thanks you so much for this 5 stars review. We appreciate your time and we are very happy to have you stay. We wish you all the best and happy traveling. Regards Lux

8/10 Good

Pia & Tanja, Hamburg

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Sehr schönes, familiäres, kleines Hotel
Ein hübsches, kleines Hotel, dass wieder zum Leben erweckt wurde. Schöne, SEHR saubere, geräumige Zimmer mit neuer Klinaanlage und schönem Badezimmer. Auf der Dachterasse wurde das traditionelle oder alternativ das amerikanisch/europäische Frühstück gereicht. Eine tolle Speisekarte zu moderaten Preisen und hervorragender Qualität. Was uns sehr gefreut hat war die große Weinauswahl. Der Service kann und muss zum Teil noch den ersten bzw. den letzten Schliff erhalten. Sehr, sehr freundlich und extrem bemüht aber unerfahren. Der "Chef" des Hotels ist ein Australier der sich super um seine Gäste kümmert ohne aufdringlich zu sein! Tolle Tips und nette Gespräche. Hier fühlt man sich zuhause oder ehr wie bei guten Freunden! Hier fühlt man sich wohl und kann gebucht werden.
Response from Lux on 26 Nov 2015
Dear Value Customers, Thanks you so much for the review and we are all very please to have you stay with us at Mudra Angkor Siem Reap. We wish you all the best and happy traveling. Best Regards from Mudra Angkor, Siem Reap, Cambodia.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Response from Lux on 30 Jan 2016
Dear Customers, Thanks you so much for the review rating. Wish you all the best. Mudra Angkor Boutique Hotel Siem Reap, Cambodia

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
物超所值的酒店
Hotel staff are very nice and friendly. The room is comfortable. The bathroom is tidy. The breakfast is great and there are many choices provided. Swimming pool and spa are equipped with the hotel.
Response from Lux on 11 Nov 2015
Dear Value Customers, Thanks you so much for this review. We are so happy you love everything about the hotel and we wish you all the best. Lux and Mudra Team