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Memoire Palace Resort & Spa

Photo gallery for Memoire Palace Resort & Spa

Featured image
3 outdoor pools, open 6 AM to 10 PM, pool umbrellas, pool loungers
3 outdoor pools, open 6 AM to 10 PM, pool umbrellas, pool loungers
Terrace/patio
Balcony

Overview of Memoire Palace Resort & Spa

Memoire Palace Resort & Spa

5 out of 5

4.8/5 Exceptional

Guests rated this property 4.9/5 for cleanliness.

Popular amenities

  • Pool
  • Free WiFi
  • Parking included
  • Free airport shuttle
  • Air conditioning
  • Spa

Cleaning and safety practices

  • Cleaned with disinfectant
  • Contactless check-in
  • Hand sanitiser provided
  • Personal protective equipment
#25 Psar Kraoum Road, Siem Reap, Siem Reap

Explore the area

  • Popular LocationOld Market Area19 min walk
  • Popular LocationSiem Reap Art Center Night Market8 min drive
  • Popular LocationWat Damnak9 min drive
  • AirportSiem Reap (REP-Siem Reap Intl.)24 min drive

Choose dates to view prices

About this area

Siem Reap

Located in Siem Reap, Memoire Palace Resort & Spa is connected to a shopping centre. Siem Reap Royal Residence and Angkor Wat are notable landmarks, and travellers looking to shop may want to visit Angkor Night Market and Old Market Area. Travelling with kids? Don't miss Cambodian Cultural Village. Make sure you don't miss outdoor adventures like mountain climbing, ecotours and hiking/biking trails, or hop on a moped for hire nearby and take a self-guided tour around Siem Reap. Guests appreciate the hotel's location for the sightseeing.

What's nearby

  • Old Market Area - 19 min walk
  • Pub Street - 2 min drive
  • Angkor Night Market - 7 min drive
  • Siem Reap Art Center Night Market - 8 min drive
  • Wat Damnak - 9 min drive

Getting around

  • Siem Reap (REP-Siem Reap Intl.) - 24 min drive

Restaurants

  • AHA UDOM — 1 min walk
  • The Stage 1960s — 1 min walk
  • Missing Socks Laundry Cafe - 18 min walk
  • Flavors of India - 19 min walk
  • Kuriosity kafé - 20 min walk

About this property

Memoire Palace Resort & Spa

Luxury hotel connected to the convention centre in Siem Reap with 2 restaurants
This smoke-free hotel features 2 restaurants, 3 outdoor pools and a full-service spa. Free WiFi in public areas is provided, as well as free self parking, a free airport shuttle and a free manager's reception. Additionally, a health club, a bar/lounge and a swim-up bar are on-site. All 88 soundproofed rooms feature free WiFi and pillowtop beds. Guests can enjoy deep soaking bathtubs, and other standard amenities include balconies, 24-hour room service and private gardens.
Memoire Palace Resort & Spa offers 88 forms of air-conditioned accommodation which are accessible via exterior corridors, and features minibars and a safe. Rooms open to balconies or patios. Each accommodation is individually furnished and decorated. Pillowtop beds feature Frette Italian sheets, down comforters and premium bedding. A pillow menu is available. 45-inch Smart televisions come with premium satellite channels. Guests can make use of the in-room fridges and coffee/tea makers. Bathrooms include a separate bath and shower with a deep soaking bath and a rainfall showerhead. Bathrooms are also outfitted with bathrobes, slippers and complimentary toiletries.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and complimentary newspapers, as well as telephones; free local calls are provided (restrictions may apply). Additionally, rooms include complimentary bottles of water and a hairdryer. In-room massages, hypo-allergenic bedding and an iron/ironing board can be requested. A nightly turndown service is provided and housekeeping is offered on a daily basis.

3 outdoor swimming pools are on site along with a children's pool. Other recreational amenities include a health club and a sauna.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Memoria Spa has 7 treatment rooms, including rooms for couples and outdoor treatment areas. Services include deep-tissue massages, hot stone massages, sports massages and Swedish massages. A variety of treatment therapies are provided, including aromatherapy and reflexology. The spa is equipped with hot springs/mineral springs, a sauna, a spa tub and a steam room.

The spa is open daily. Guests under 12 years old are not allowed in the spa.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C or hotter

Check-in

Contactless social distancing and check-out
Protective shields in place at main contact areas
Social distancing measures in place

Safety measures

Gives staff personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks and gloves available
Hand sanitiser provided
Individually wrapped food options available for breakfast, lunch, dinner and through room service
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Free self-parking on site
  • Limited on-site parking
  • Wheelchair-accessible parking available
  • Free 24-hour return airport shuttle
  • Airport shuttle on request
  • Local area shuttle (surcharge) up to 1.5 kilometers
  • Shopping centre shuttle (surcharge)

Food and drink

  • English breakfast available for a fee daily 7:00 AM–10:00 AM: USD 25 for adults and USD 12.5 for children
  • 2 restaurants and 1 coffee shop/cafe
  • 1 swim-up bar, 1 poolside bar and 1 bar
  • Free daily reception
  • 24-hour room service
  • Coffee/tea in a common area

Things to do

  • 3 outdoor pools
  • Access to nearby health club
  • Access to nearby outdoor pool
  • Aerobics classes
  • Art gallery
  • Beach yoga
  • Bike rentals
  • Children's pool
  • Designer shops
  • Fitness centre
  • Full-service spa
  • Helicopter/aeroplane tours
  • Hot springs
  • Playground
  • Private picnics
  • Sauna
  • Shopping centre
  • Steam room
  • Wine-tasting room
  • Winery release events
  • Yoga classes
  • Ziplining

Family friendly

  • 3 outdoor pools
  • Access to nearby outdoor pool
  • Babysitting/childcare (surcharge)
  • Children's pool
  • Free children's club
  • Free cots/infant beds
  • Free supervised childcare/activities
  • Corner/local shop
  • In-room childcare (surcharge)
  • Laundry facilities
  • Playground
  • Fridge
  • Rollaway/extra beds (surcharge)
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • Free newspapers in reception
  • Front-desk safe
  • Gift shop/newsstand
  • Corner/local shop
  • Lockers available
  • No lifts
  • Reception hall

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Free food shopping service
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Porter
  • Tour/ticket assistance
  • Turndown service
  • Wedding services

Languages spoken

  • Chinese
  • English
  • French
  • Khmer
  • Thai

Business services

  • 24-hour business centre
  • Computer station
  • Conference centre
  • A meeting room

Outdoors

  • BBQ grill(s)
  • Garden
  • Picnic area
  • Pool sunloungers
  • Pool umbrellas
  • Terrace

Spa

  • 2 hot springs
  • 7 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body treatments
  • Body wraps
  • Couples treatment room(s)
  • Facials
  • Hot springs/mineral springs
  • Hot springs open from 8:30 AM to 8:30 PM
  • Manicures and pedicures
  • Massage - deep-tissue
  • Massage - hot stone
  • Massage - sports
  • Massage - Swedish
  • Massage - Thai
  • Massage/treatment rooms
  • Outdoor treatment areas
  • Reflexology
  • Sauna
  • Spa open daily
  • Hot tub
  • Steam room

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • In-room accessibility (select rooms)
  • Low-height worktop and sink
  • Roll-in shower (select rooms)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

More

  • Couples dining
  • Romance packages available
  • Smoke-free property
  • TV in lobby

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Blackout drapes/curtains
  • Ceiling fan
  • Down duvet
  • Frette Italian sheets
  • Free cots/infant beds
  • Heating
  • Hypo-allergenic bedding
  • Pillow menu
  • Pillow-top mattress
  • Premium bedding
  • Rollaway/extra beds (surcharge)

Bathroom

  • Bathrobes
  • Deep-soaking bathtub
  • Free toiletries
  • Hairdryer
  • Rainfall showerhead
  • Separate bathtub and shower
  • Towels

Entertainment

  • 45-inch smart TV
  • Premium channels
  • Satellite channels

Food and drink

  • Champagne service
  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Minibar
  • Fridge

Outdoor space

  • Balcony
  • Garden

More

  • Access via exterior corridors
  • Connecting rooms available
  • Desk
  • Free local calls
  • Free newspapers
  • In-room massage
  • Individually decorated
  • Individually furnished
  • Iron/ironing board (on request)
  • Laptop-friendly workspace
  • Phone
  • Safe
  • Slippers
  • Soundproofing
  • Turndown service

Similar properties

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Policies

Check-in

Check-in from 2:00 PM - 11:30 PM
Late check-in subject to availability
Express check-in
Minimum check-in age - 18

Check-out

Check-out before 12:30 AM
Late check-out subject to availability
Express check-out

Special check-in instructions

To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival

Renovations and closures

The following facilities or services will be unavailable from July 1 2021 to January 1 2022 (dates subject to change):
  • Dining venue(s)
  • Fitness facilities
The property will be renovating from 12 October 2021 to 1 November 2021 (completion date subject to change). The following areas are affected:
  • Swimming pool
Renovation work will only be conducted during working hours. Every effort will be made to minimise noise and disturbance.

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Kids stay free! One child 11 years old or younger stays free when using existing bedding
Rollaway/extra beds are available for USD 60.0 per night.
Free cots (infant beds)

Payment types at the property

Important information

Fees

You'll be asked to pay the following charges at the property:

The charges below are included in your overall room price:

  • New Year's Eve gala dinner fee

We have included all charges provided to us by the property.

Optional extras

The following fees and deposits are charged by the property at the time of service, check-in or check-out.

  • Fee for English breakfast: USD 25 for adults and USD 12.5 for children (approximately)
  • Rollaway bed fee: USD 60.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Minimum Spring Break check-in age is 18 years old.
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, Union Pay, debit cards and cash
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards

We should mention

This property offers transfers from the airport; guests must contact the property with arrival details 24 hours prior to arrival, using the contact information on the booking confirmation
Pool access available from 6 AM to 10 PM
Hot springs access available from 8:30 AM to 8:30 PM
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
A fee for a mandatory New Year's Eve gala dinner is included in the total price displayed for stays on 31 December
One child 11 years old or younger stays free when occupying the parent or guardian's room, using existing bedding
Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Guests under 12 years old are not allowed in the spa

Property is also known as

Memoire Palace Resort Siem Reap
Memoire Palace Resort
Memoire Palace Siem Reap
Memoire Palace
Memoire Palace Resort Spa
Memoire Palace & Spa Siem Reap
Memoire Palace Resort & Spa Hotel
Memoire Palace Resort & Spa Siem Reap
Memoire Palace Resort & Spa Hotel Siem Reap

Frequently asked questions

Overall score and ratings

4.8

Exceptional

Rating 5 - Excellent. 36 out of 40 reviews
5 - Excellent 90%
Rating 4 - Good. 3 out of 40 reviews
4 - Good 8%
Rating 3 - Okay. 0 out of 40 reviews
3 - Okay 0%
Rating 2 - Poor. 0 out of 40 reviews
2 - Poor 0%
Rating 1 - Terrible. 1 out of 40 reviews
1 - Terrible 3%

4.9/5

Cleanliness

5.0/5

Staff & service

4.9/5

Amenities

4.9/5

Property conditions & facilities

1/5 Terrible

5/5 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Outstanding Hotel
Fabulous hotel. Staff and service went above a beyond our expectations. Pool area and rooms were the best of our 4 month travels through Southeast Asia. A little removed from the downtown core (short 10 min Tuk Tuk ride to PubStreet). The Area and roads surrounding the hotel need some work but it gives it character.
Stayed 7 nights in Jan 2020

5/5 Excellent

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It is clean and well kept. The room is large enough to accommodate three of us.
Stayed 4 nights in Dec 2019

5/5 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Feb 2020

5/5 Excellent

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff are so nice! Rooms and pools are so clean. Beautiful landscape gardening too. Only the location is a bit far from town. $3 tuk tuk ride away. Not a deal breaker. Try the spa and massage. The staff are so professional.
Stayed 3 nights in Jan 2020