Search Hotels in Shadow Hills, Indio

"We stayed from Saturday to Wednesday. Restaurant was closed on Sunday & Monday. Restaurant is also closed everyday for lunch. Both water fountains were out of order. It really looks like the hotel is about to go out of business. The positive side is the staff are very friendly and helpful. "

"Staff were very friendly and helpful at the registration desk. The room was clean and comfortable but did have some wear and tear in some places like the wall paper in the bathroom. The staff at the main dining area took long to approach and take our order and some were not very friendly, but it was still convenient to have a restaurant in the hotel. The pool was great and the kids enjoyed the arcade. Breakfast was also great. "

"First the good. Nice staff. My room was clean and had a good bed. Now the bad (well, terrible). This property is a mess- it's falling apart. People who have reviewed it recently have really understated just how run down and sad this place is. It was totally understaffed during my stay- I felt like there were 4 housekeepers for the entire place. My room was never serviced during the 3 day stay. The halls looked like they hadn't been vacuumed in a week. There were dirty room service dishes on the floor of the hallway the entire stay. The pool furniture was rusty and the cabana we rented had stained furniture and tears in the roof. There were no pool towels available more often than not. I saw out of order signs on three ice machines. The gym had no weights under 35 pounds and we were told "someone stole the dumbbells". The vibrant exterior paint was faded and dull, the interior paint was scuffed and the walls looked dirty. I stayed here years ago and it was a bummer to see it like this. The saving grace was my room was clean and the staff were pleasant even though wait times to get drinks or food were very long. The place is cheap, so there is that, I suppose, but I would never pay for the Saturday room rates at a place in this condition (we stayed Sunday- Wednesday) It just really needs to be closed for a complete overhaul. They did comp the resort fees when I talked to the very sweet man at the front desk when checking out (again, great staff) so that helped. Truth telling."

"Food needs a bit of work for quality and accuracy. "

"Everything was great but the pool slide must’ve lined with glue. It has to be the world’s slowest water slide. Everything else I give 5 stars. "

"This property is perfect for families with kids, and nice for everyone. The food and drinks were pretty good by the pool. We got to see ducks and other birds. My son enjoyed bringing his tricycle and riding around the property. We will definitely return for a future Spring Break."

"great pool, enjoyed the jaccuzi"

"One of the least expensive hotels in palm desert. Okay for the price. Bed was old and flimsy."

"Very Very Old Hotel but too expensive..Doesn't worth over $ 300. Never stay lower Floors. The Ceili is too weak so you will hear everthing from upstairs and you hear the foot step all the time."