Title: Queen's Hotel Chitose Reviews, Deals & Photos 2026 - Expedia.co.uk [See all properties](http://www.expedia.co.uk/Hotel-Search?regionId=&adults=2&children=&sort=RECOMMENDED&useRewards=false&semdtl=&userIntent=&vip=false) # Queen's Hotel Chitose Travelers unwind at their own pace with modern amenities including a sauna and vending machine, then fuel up with full breakfasts before exploring local attractions ## Photo gallery for Queen's Hotel Chitose ![Restaurant - Queen's Hotel Chitose (Chitose)](https://images.trvl-media.com/lodging/17000000/16130000/16121800/16121702/60e6919d.jpg?impolicy=resizecrop&rw=598&ra=fit) ![Lobby - Queen's Hotel Chitose (Chitose)](https://images.trvl-media.com/lodging/17000000/16130000/16121800/16121702/e6771965.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Exterior - Queen's Hotel Chitose (Chitose)](https://images.trvl-media.com/lodging/17000000/16130000/16121800/16121702/e77bd1a9.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Dining - Queen's Hotel Chitose (Chitose)](https://images.trvl-media.com/lodging/17000000/16130000/16121800/16121702/dcd95f69.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Reception - Queen's Hotel Chitose (Chitose)](https://images.trvl-media.com/lodging/17000000/16130000/16121800/16121702/ef58dec8.jpg?impolicy=resizecrop&rw=297&ra=fit) - Overview - Rooms - Location - Policies Queen's Hotel Chitose welcomes guests with its charming atmosphere and helpful staff. Enjoy full breakfasts, relax in the sauna, and explore with free self parking and luggage storage. The 24-hour front desk and in-room WiFi ensure a comfortable, hassle-free stay. ## Reviews 8.8 Excellent ## Popular amenities - Parking included - Free Wi-Fi - Restaurant - Air-conditioning - Breakfast available - Laundry room £57 additional charges may apply 16 Mar - 17 Mar ## Check prices for these days [Tonight ](https://www.expedia.co.uk/Hotel-Search?startDate=2026-02-21&endDate=2026-02-22&selected=16121702&PinnedHotelID=16121702&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-02-21&endDate=2026-02-22&selected=16121702&PinnedHotelID=16121702&HadPinnedHotel=true®ionId=-1&adults=2) [Tomorrow ](https://www.expedia.co.uk/Hotel-Search?startDate=2026-02-22&endDate=2026-02-23&selected=16121702&PinnedHotelID=16121702&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-02-22&endDate=2026-02-23&selected=16121702&PinnedHotelID=16121702&HadPinnedHotel=true®ionId=-1&adults=2) [This weekend ](https://www.expedia.co.uk/Hotel-Search?startDate=2026-02-27&endDate=2026-03-01&selected=16121702&PinnedHotelID=16121702&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-02-27&endDate=2026-03-01&selected=16121702&PinnedHotelID=16121702&HadPinnedHotel=true®ionId=-1&adults=2) [Next weekend ](https://www.expedia.co.uk/Hotel-Search?startDate=2026-03-06&endDate=2026-03-08&selected=16121702&PinnedHotelID=16121702&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-03-06&endDate=2026-03-08&selected=16121702&PinnedHotelID=16121702&HadPinnedHotel=true®ionId=-1&adults=2) ## Room options All rooms 2 beds 1 bed Showing 8 of 8 rooms ### View all photos for Twin Room for 2 people, Non Smoking ![Desk, soundproofing, iron/ironing board, free WiFi](https://images.trvl-media.com/lodging/17000000/16130000/16121800/16121702/92d5c2ac.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Twin Room for 2 people, Non Smoking 8.6 Excellent 7 reviews ### Highlights Soundproofed Air conditioning Heating Flat-screen TV Bidet Hairdryer Shower/bath combination Private bathroom - 194 sq ft - Sleeps 3 - 2 Single Beds ### View all photos for Single Room, Smoking ![Desk, soundproofing, iron/ironing board, free WiFi](https://images.trvl-media.com/lodging/17000000/16130000/16121800/16121702/710ff588.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Single Room, Smoking 8.0 Very good 3 reviews ### Highlights Soundproofed Air conditioning Heating Flat-screen TV Bidet Hairdryer Shower/bath combination Private bathroom - 161 sq ft - Sleeps 2 - 1 Large Single Bed ### View all photos for Single Room, Non Smoking ![Desk, soundproofing, iron/ironing board, free WiFi](https://images.trvl-media.com/lodging/17000000/16130000/16121800/16121702/710ff588.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Single Room, Non Smoking 9.4 Exceptional 25 reviews ### Highlights Soundproofed Air conditioning Heating Flat-screen TV Bidet Hairdryer Shower/bath combination Private bathroom - 161 sq ft - Sleeps 2 - 1 Large Single Bed ### View all photos for Small Double Room for Double Occupancy, Non-Smoking ![Desk, soundproofing, iron/ironing board, free WiFi](https://images.trvl-media.com/lodging/17000000/16130000/16121800/16121702/710ff588.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Small Double Room for Double Occupancy, Non-Smoking 9.4 Exceptional 3 reviews ### Highlights Soundproofed Air conditioning Heating Flat-screen TV Bidet Hairdryer Shower/bath combination Private bathroom - 161 sq ft - Sleeps 2 - 1 Large Single Bed ### View all photos for Small Double Room for Double Occupancy, Smoking ![Desk, soundproofing, iron/ironing board, free WiFi](https://images.trvl-media.com/lodging/17000000/16130000/16121800/16121702/710ff588.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Small Double Room for Double Occupancy, Smoking ### Highlights Soundproofed Air conditioning Heating Flat-screen TV Bidet Hairdryer Shower/bath combination Private bathroom - 161 sq ft - Sleeps 2 - 1 Large Single Bed ### View all photos for Double Room for 2 people, Non Smoking ![Desk, soundproofing, iron/ironing board, free WiFi](https://images.trvl-media.com/lodging/17000000/16130000/16121800/16121702/22a08286.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Double Room for 2 people, Non Smoking 9.0 Wonderful 6 reviews ### Highlights Soundproofed Air conditioning Heating Flat-screen TV Bidet Hairdryer Shower/bath combination Private bathroom - 183 sq ft - Sleeps 3 - 1 Queen Bed ### View all photos for Queen Double Room for 2 people , Smoking ![Desk, soundproofing, iron/ironing board, free WiFi](https://images.trvl-media.com/lodging/17000000/16130000/16121800/16121702/22a08286.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Queen Double Room for 2 people , Smoking 9.0 Wonderful 2 reviews ### Highlights Soundproofed Air conditioning Heating Flat-screen TV Bidet Hairdryer Shower/bath combination Private bathroom - 183 sq ft - Sleeps 3 - 1 Queen Bed ### View all photos for Twin Room for 2 people, Smoking ![Desk, soundproofing, iron/ironing board, free WiFi](https://images.trvl-media.com/lodging/17000000/16130000/16121800/16121702/92d5c2ac.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Twin Room for 2 people, Smoking 10.0 Exceptional 2 reviews ### Highlights Soundproofed Air conditioning Heating Flat-screen TV Bidet Hairdryer Shower/bath combination Private bathroom - 194 sq ft - Sleeps 3 - 2 Single Beds ## You may also like Ad ![Land view from property](https://images.trvl-media.com/lodging/28000000/27400000/27395400/27395358/f92a02a2.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### Tokyu Stay Sapporo Odori Sapporo City Centre - Free Wi-Fi - Restaurant - Air-conditioning - Breakfast available 9.4 Exceptional 1,165 reviews £51 additional charges may apply 16 Mar - 17 Mar [](https://www.expedia.co.uk/Sapporo-Hotels-TOKYU-STAY-SAPPORO-ODORI.h27395358.Hotel-Information?chkin=2026-3-16&chkout=2026-3-17&rm1=a2®ionId=6054145&destination=Sapporo (and vicinity)&destType=MARKET&latLong=43.062019,141.35173&searchId=f37e514f-69ce-4bcc-8c7f-c47cfd3b4bc1&top_cur=GBP) Ad ![Exterior](https://a.travel-assets.com/media/meso_cm/PAPI/Images/lodging/119000000/118160000/118150900/118150840/6eb4445c_b.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### Comfort Hotel ERA Sapporo North Kita Ward - 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Free Wi-Fi - Restaurant - Air-conditioning - 24/7 front desk 9.0 Wonderful 815 reviews £73 additional charges may apply 23 Mar - 24 Mar [](https://www.expedia.co.uk/Sapporo-Hotels-Mitsui-Garden-Hotel-Sapporo-West.h42097299.Hotel-Information?chkin=2026-3-23&chkout=2026-3-24&rm1=a2®ionId=6054145&destination=Sapporo (and vicinity)&destType=MARKET&latLong=43.062019,141.35173&searchId=f37e514f-69ce-4bcc-8c7f-c47cfd3b4bc1&top_cur=GBP) ![Mod logo](https://a.travel-assets.com/pricing-claim/sparkle_dark.svg) Sign in to view eligible discounts and perks. More rewards for more adventures! [Sign in](https://www.expedia.co.uk/login?ckoflag=0&uurl=e3id%3Dredr%26rurl%3D%2FSapporo-Hotels-Queens-Hotel-Chitose.h16121702.Hotel-Information)[Sign up, it's free](https://www.expedia.co.uk/signup?enable_registration=true&uurl=e3id%3Dredr%26rurl%3D%2FSapporo-Hotels-Queens-Hotel-Chitose.h16121702.Hotel-Information) ## About the area Chitose is home to Queen's Hotel Chitose. Ecorin Village and Hokkaido Museum are cultural highlights, and some of the area's activities can be experienced at Chitose Inter Golf Club and New Chitose Airport Onsen. Looking to enjoy an event or a game while in town? See what's happening at Sapporo Dome or Makomanai Sekisui Heim Ice Arena. [Visit our Chitose travel guide](https://www.expedia.co.uk/Chitose.dx177922) ![Map](https://maps.googleapis.com/maps/api/staticmap?&size=660x330&map_id=3b266eb50d2997c6&zoom=13&markers=icon:https%3A%2F%2Fa.travel-assets.com%2Ftravel-assets-manager%2Feg-maps%2Fproperty.png%7C42.82559%2C141.65079&channel=expedia-HotelInformation&maptype=roadmap&scale=1&key=AIzaSyCYjQus5kCufOpSj932jFoR_AJiL9yiwOw&signature=xbip7S6MPeUKoSD0CEdBlgmVSM0=) 5-6-1, Saiwai-cho, Chitose, Hokkaido, 066-0063 ### What's nearby - ![Sapporo Dome featuring modern architecture](https://images.trvl-media.com/place/6104004/cddf3319-d94a-4551-a95f-723b46a9fc67.jpg?impolicy=resizecrop&rw=115.61&rh=65.03&ra=fit&q=high) Sapporo Dome 28 min drive \- 22.6 miles - Aoba Park 11 min walk \- 0.6 miles - Chitose Salmon Aquarium 14 min walk \- 0.8 miles - Chitose Inter Golf Club 2 min drive \- 1.5 miles - Lake Shikotsu 30 min drive \- 20.0 miles ### Getting around - Osatsu Station 4 min drive - Chitose Station 7 min walk - New Chitose Airport (CTS) 11 min drive ### Restaurants - 海老天 2 min walk - サイゼリヤ 5 min walk - マクドナルド 5 min walk - 餃子の王将 6 min walk - ヴィクトリアステーション 千歳店 4 min walk ## About this property ### Queen's Hotel Chitose Property highlights Take advantage of dry cleaning/laundry services, a sauna and a restaurant at Queen's Hotel Chitose. Stay connected with free in-room WiFi. Additional perks include: - Free self-parking - Full breakfast (surcharge), a lift and free newspapers - A water dispenser, a vending machine and a 24-hour front desk - Guest reviews give top marks for the helpful staff Room features All 153 rooms include comforts such as air conditioning, in addition to thoughtful touches such as free WiFi and sound-insulated walls. More conveniences in all rooms include: - Bidets, shower/bath combinations and free toiletries - Electric kettles, heating and daily housekeeping ## Similar properties ![Hot springs](https://images.trvl-media.com/lodging/9000000/8380000/8379100/8379049/f206da95.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Air Terminal Hotel Chitose - Spa - Free Wi-Fi - Restaurant - Air-conditioning 8.8 Excellent 1,371 reviews £99 additional charges may apply 24 Mar - 25 Mar [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-03-24&endDate=2026-03-25&selected=8379049&PinnedHotelID=8379049&HadPinnedHotel=true®ionId=-1&adults=2) ![Courtyard](https://images.trvl-media.com/lodging/1000000/70000/63800/63706/7c995e64.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### ANA Crowne Plaza Chitose by IHG Chitose - Parking included - Free Wi-Fi - Restaurant - Air-conditioning 9.0 Wonderful 1,001 reviews £83 additional charges may apply 10 Mar - 11 Mar [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-03-10&endDate=2026-03-11&selected=63706&PinnedHotelID=63706&HadPinnedHotel=true®ionId=-1&adults=2) ![Moderate 1DK | Living area | 43-inch flat-screen TV with digital channels, TV](https://images.trvl-media.com/lodging/58000000/57550000/57549900/57549837/fe414327.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Minn Chitose Chitose - 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24 Feb [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-02-23&endDate=2026-02-24&selected=76623209&PinnedHotelID=76623209&HadPinnedHotel=true®ionId=-1&adults=2) ![In-room safe, desk, free WiFi, bed sheets](https://images.trvl-media.com/lodging/4000000/3610000/3607500/3607460/22acde16.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### KOKO STAY Chitose Chitose - Parking included - Free Wi-Fi - Restaurant - Air-conditioning 8.2 Very good 976 reviews £30 additional charges may apply 8 Mar - 9 Mar [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-03-08&endDate=2026-03-09&selected=3607460&PinnedHotelID=3607460&HadPinnedHotel=true®ionId=-1&adults=2) ![Front of property](https://images.trvl-media.com/lodging/28000000/27570000/27566200/27566132/59f6f690.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### JR Inn Chitose Chitose - Parking included - Free Wi-Fi - Air-conditioning - Breakfast available 9.2 Wonderful 891 reviews £66 additional charges may apply 28 Feb - 1 Mar [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-02-28&endDate=2026-03-01&selected=27566132&PinnedHotelID=27566132&HadPinnedHotel=true®ionId=-1&adults=2) ![Lobby](https://images.trvl-media.com/lodging/42000000/41480000/41470300/41470276/4b26140d.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Portom International Hokkaido Chitose - Spa - Free Wi-Fi - Restaurant - Air-conditioning 10 Exceptional 336 reviews £200 additional charges may apply 23 Mar - 24 Mar [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-03-23&endDate=2026-03-24&selected=41470276&PinnedHotelID=41470276&HadPinnedHotel=true®ionId=-1&adults=2) [Compare similar properties](/Hotel-Search?startDate=2026-03-07&endDate=2026-03-08&selected=16121702&PinnedHotelID=16121702&HadPinnedHotel=true®ionId=-1&adults=2&comparePropertyIds=16121702,8379049,63706,57549837,6609640) ## Property amenities ### Internet - Available in all rooms: Free WiFi - Available in some public areas: Free WiFi ### Parking and transport - Free self parking on site - Limited on-site self parking ### Food and drink - Daily full breakfast available 6:00 AM to 9:30 AM for a fee: JPY 1,100 for adults and JPY 1,100 for children - A restaurant ### Restaurants on site - Kitchen Gorilla ### Things to do - Sauna ### Family friendly - Laundry facilities - Soundproofed rooms ### Conveniences - 24-hour front desk - Free newspapers in lobby - Laundry facilities - Vending machine - Water dispenser ### Guest services - Dry cleaning/laundry service - Housekeeping (daily) ### Accessibility - If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking. - Lift - Stair-free path to entrance - Wheelchair accessible (may have limitations) ### More - Smoke-free property ## Room amenities ### Bathroom - Bidet - Free toiletries - Hair dryer - Shower/bathtub combination - Slippers - Towels provided ### Entertainment - Flat-screen TV ### Food and drink - Electric kettle ### More - Air conditioning - Desk - Heating - Iron/ironing board on request - Soundproofed rooms ## Policies ### Check-in Check-in start time: 3 PM; check-in end time: midnight Late check-in subject to availability Minimum check-in age - 18 ### Check-out Check-out before 11 AM ### Special check-in instructions Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation If you are planning to arrive after 9 PM please contact the property in advance using the information on the booking confirmation Information provided by the property may be translated using automated translation tools ### Access methods Staffed front desk ### Pets Pets not allowed (service animals are welcome, and are exempt from fees) ### Children and extra beds Children are welcome Rollaway/extra beds are not available. Cots (infant beds) are not available ### Payment types at the property ## Important information ### Fees You'll be asked to pay the following charges at the property. Fees may include applicable taxes: - A city tax may be collected at the property. The city tax ranges from JPY 100-10,000 per person, per night based on the nightly room rate. Please note that further exemptions may apply. For more details, please contact the property using the information on the reservation confirmation received after booking. We have included all charges provided to us by the property. ### Optional extras - Fee for full breakfast: from approximately JPY 1100 for adults and from JPY 1100 for children The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change. ### You need to know This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. Extra-person charges may apply and vary depending on property policy Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed This property accepts credit cards; cash is not accepted Safety features at this property include a smoke detector and window guards If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with UK consumer law, property booking services are not subject to the right of withdrawal. ### We should mention The Japanese Ministry of Health, Labour and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ); additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file Please note that some properties do not permit guests with tattoos to use the on-site public bathing facilities ### Property is also known as Queen's Chitose Queen's Queen's Hotel Chitose Hotel Queen's Hotel Chitose Chitose Queen's Hotel Chitose Hotel Chitose ## Frequently asked questions ### Is Queen's Hotel Chitose pet-friendly? ### How much does it cost to stay at Queen's Hotel Chitose? ### How much is parking at Queen's Hotel Chitose? ### What time is check-in at Queen's Hotel Chitose? ### What time is check-out at Queen's Hotel Chitose? ### Where is Queen's Hotel Chitose located? ## Have a question? Beta Get instant answers with AI powered search of property information and reviews. Ask a question ## Reviews ## Queen's Hotel Chitose Reviews 8.8 ### Excellent All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.[More information](https://www.expedia.co.uk/lp/b/content-guidelines) ### 9.2 Cleanliness ### 8.0 Location ### 8.8 Staff & service ### 9.0 Property conditions & facilities 10 - Excellent 319 8 - Good 248 6 - Okay 46 4 - Poor 10 2 - Terrible 3 ## Reviews ### 10/10 Excellent #### Daanish 30 Dec 2025 Liked: Cleanliness, amenities, property conditions & facilities Room was clean and well however the room was a bit too hot due to central air conditioning. ##### Daanish Stayed 3 nights in Dec 2025 ### 10/10 Excellent #### Toshiko 12 Feb 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Staff spoke excellent English and breakfast was absolutely delicious! ##### Toshiko Stayed 1 night in Feb 2025 ### 10/10 Excellent #### William 21 Oct 2025 Liked: Cleanliness, staff & service, property conditions & facilities The Room was in excellent condition. The staff were all very friendly. I did not have the breakfast. No problems with the AC. ##### William Stayed 1 night in Oct 2025 ### 10/10 Excellent #### Orlean 5 Jan 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Really liked the hotel and its amenities. ##### Orlean Stayed 1 night in Jan 2025 ### 8/10 Good #### Joanna 13 Oct 2023 Liked: Cleanliness, staff & service, property conditions & facilities Close to airport, good price, comfortable bed, polite staff. ##### Joanna Stayed 1 night in Oct 2023 ### 10/10 Excellent #### Rina 25 Jan 2024 Liked: Cleanliness, staff & service, property conditions & facilities Great stay, staff were helpful and room was very clean. Good onsen and breakfast too, perfect for a stay near the airport ##### Rina Stayed 1 night in Dec 2023 ### 10/10 Excellent #### Robert 14 Jul 2024 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Great hotel great value Great hotel with a nice Izakaya restaurant downstairs ##### Robert Stayed 1 night in Jul 2024 ### 10/10 Excellent #### Yoko 22 May 2025 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort The hotel came with a welcome drink at the restaurant attaching to the hotel. Small room but all amenities are available to stay comfortable. I enjoyed the hot spring. ##### Yoko Stayed 1 night in May 2025 ### 6/10 Okay #### Sammy 26 May 2025 Liked: Cleanliness It's convenient and the room is clean. However less choices on meal around the hotel area ##### Sammy Stayed 1 night in May 2025 ### 10/10 Excellent #### Yu-Shan 1 Jul 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Very nice they offer free ride to the airport with prior booking ##### Yu-Shan Stayed 1 night in Jun 2024 ### 8/10 Good #### Laurence 24 Jan 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Close to the airport and train station. Helpful staff. ##### Laurence Stayed 1 night in Jan 2024 ### 10/10 Excellent #### Rebecca 18 Jun 2024 Liked: Cleanliness, staff & service, property conditions & facilities The staff members were extremely professional and polite. The location was close to the airport and the train station. The facility was clean and comfortable. ##### Rebecca Stayed 3 nights in Jun 2024 ### 8/10 Good #### Kelly Jane 19 Dec 2023 Liked: Staff & service, property conditions & facilities Good location, close to airport. Unfortunate that there was no airport pickup. Took the JR rail and had to walk on a sheet of ice. Onsen was nice, could use some re tiling. Room was small but has everything you could need for a quick overnight stay. ##### Kelly Jane Stayed 1 night in Dec 2023 ### 10/10 Excellent #### Matthew 3 Feb 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Very clean and comfortable, nicer than I was expecting given the low price. Small room but I knew this before booking and big enough for what you need. Excellent location close to train station which connects to airport. Staff were helpful albeit with limited English speaking, but were very hospitable and were able to help with my questions. Definitely excellent value and would stay again. ##### Matthew Stayed 1 night in Feb 2024 ### 10/10 Excellent #### Ashlee 20 Jan 2024 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Can’t wait to go back! This was out last stay in Japan before heading home and they have so much to offer aside from the cleanliness and friendly staff. Firstly the rooms are super decent to size, even fitting a mini couch was such a tasty touch. The bathrooms were fully stocked with toiletries for 2 people. They offer a free spa/bathhouse but we didn’t have enough time to visit it. They also offer free bus rides to the airport! Super awesome for people with big luggage or big groups. The restaurant attached to the hotel is great for late night drinking or snacking. The more we got into the night, the more impressed we were. Thoroughly enjoyed our stay and last night in Japan! ##### Ashlee Stayed 1 night in Jan 2024 ### 10/10 Excellent #### Jeremie 26 Feb 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities The property was great, easily accessible via $16US taxi, clean, with plenty of restaurants within walking distance. The rooms are well appointed with everything but are a bit small by western standards. Breakfast in the hotel was solid and offered a little bit of everything. My one complaint is that the temperatures are kept too high. I think this is a Japan wide situation, but damn the hotel and my room were nuclear. Mitigated by opening the 17 locks on the window and turning the fan off. ##### Jeremie Stayed 1 night in Feb 2024 ### 10/10 Excellent #### Shisanupong 14 Feb 2026 Liked: Cleanliness, amenities, property conditions & facilities Convenient location, not far from train station and airport! ##### Shisanupong Stayed 1 night in Feb 2026 ### 10/10 Excellent #### Glenn 10 Feb 2026 Liked: Cleanliness, property conditions & facilities Staff are very polite and helpful. Very nice hotel, Hard walk in snow with luggage from Chitose train station to the hotel but that’s winter in Japan. Room is small but adequate. Hotel Onsen is also small but clean and refreshing. Not bad place to stay. ##### Glenn Stayed 1 night in Feb 2026 ### 10/10 Excellent #### John 2 Feb 2026 Liked: Cleanliness, amenities, property conditions & facilities The staff was very helpful and kind. They spoke English well. ##### John Stayed 1 night in Jan 2026 ### 10/10 Excellent #### Verified traveller 15 Aug 2025 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort The breakfast is very good. ##### Verified traveller Stayed 1 night in Aug 2025 ### 10/10 Excellent #### Glen 3 Feb 2024 Liked: Cleanliness, staff & service, property conditions & facilities Perfect stay! ##### Glen Stayed 1 night in Feb 2024 ### 8/10 Good #### Adrian 6 Jan 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities I like the onsen and free airport shuttle service ##### Adrian Stayed 1 night in Jan 2025 ### 10/10 Excellent #### Andre 13 May 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities A real nice place. ##### Andre Stayed 1 night in May 2024 ### 10/10 Excellent #### Mari 17 Feb 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Nice facility and good service ##### Mari Stayed 1 night in Feb 2024 ### 6/10 Okay #### Stella 21 Jun 2025 Liked: Cleanliness, staff & service, property conditions & facilities Very small rooms. Sufficient for a limited stay only. 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