Garden
Check availability

Reviews of Hotel Alcaldeza

3 out of 5
Hotel Alcaldeza
Calle Crucero Ahrens, Santo Domingo, Distrito Nacional

Reviews

9.0

Wonderful

Rating 10 - Excellent. 15 out of 26 reviews" "
Rating 8 - Good. 9 out of 26 reviews" "
Rating 6 - Okay. 1 out of 26 reviews" "
Rating 4 - Poor. 0 out of 26 reviews" "
Rating 2 - Terrible. 1 out of 26 reviews" "

8.6/10

Cleanliness

8.8/10

Staff & service

8.0/10

Amenities

8.2/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

10/10 Excellent

kevin

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
great neighborhood. room was a little musty but the staff cleaned and changed linnens promptly
Stayed 1 night in Nov 2022

8/10 Good

Phillip

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
No complaints, the front desk staff were great people.
Stayed 2 nights in Jul 2022

8/10 Good

Jonathan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
This was a basic, no frills hotel. We chose to stay based on its location to the city. Staff was very friendly, small garden area was nice. This was a clean, quiet and safe location. They closed the outer gates and night and kept our car safe.
Stayed 1 night in Jun 2022

10/10 Excellent

Christopher, Scott Depot

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Outstanding hotel with an amazing staff and convenience to everything in the Colonial Zone, we had a great stay with them and would stay again.
Stayed 5 nights in Jan 2022

10/10 Excellent

Antonio

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2021

8/10 Good

SUZANNE

Business traveller
Liked: Cleanliness, staff & service
I needed to do a late check-in given the time my flight arrived from Madrid, Spain, and all the time it took to get through Customs here in the DR. I called the hotel the night before my flight and spoke with the manager - Patrick about this situation. When I arrived he couldn't have been sweeter - helping me get my heavy suitcase to the room and getting me set up there. There was an issue with the room that I was put into and he made sure that I was given a much better room for the rest of my stay. They do have a small workout room there and an office for anyone to use as well as free coffee and drinkable water all which I appreciated. For the money it is a great deal really - and close to anything that one would need during one's stay -within walking distance.
Stayed 7 nights in Sep 2021

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent
Stayed 1 night in Jul 2021

2/10 Terrible

Verified traveller

Travelled with partner, Travelled with group
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
I was charged for 3 rooms for one night and when the people arrived at the hotel by 11:00 PM, the receptionist tell them that they didn't not have any reservation on file ..... which were more than surprising.. Very tired and disappointed, they didn't have no choice than to leave and look for another hotel to spend the night.
Stayed 1 night in Jun 2021

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
very comfortable
Stayed 5 nights in May 2021

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It's close to the sea
Stayed 10 nights in Mar 2021
Response from alcaldeza on 28 Apr 2021
yes , is a corver close

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 15 nights in Dec 2020
Response from Hotel Alcadeza.. on 7 Jan 2021
Muy buenas tardes! Gracias por preferirnos.. Esperamos verle muy pronto.. saludos Cordiales!

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Quiet and Safe
Nice hotel, on a quiet side street. Breakfast included but limited hours, 7:45 to 9 am, though there's a nice restaurant and bakery 2 blocks away. Staff all very nice, with a nice garden area to sit and relax in.
Stayed 12 nights in Feb 2020

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice, simple, low-key hotel, centrally located. Clean and safe.
Stayed 7 nights in Jan 2020

10/10 Excellent

Verified traveller

Business traveller, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good price and excellent location. The room was very clean and the place in general. Nice homemade coffee. I liked that there was a safe parking lot.
Stayed 1 night in Jan 2020

10/10 Excellent

Wolfgang

Stayed 1 night in Dec 2022

8/10 Good

JOSE DAVID

Travelled with partner
Liked: Staff & service
Ubicación frente a parque que los fines de semana muy famair y aun costado de malecón
Stayed 4 nights in Nov 2022

10/10 Excellent

Argenis Jordan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
.
Stayed 1 night in Sep 2022

10/10 Excellent

Abigail

Stayed 1 night in Jul 2022

10/10 Excellent

yolando

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
La tranquilidad, a paso del malecon y el precio
Stayed 3 nights in Jun 2022

10/10 Excellent

Mario

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Todo estaba súper bien
Stayed 2 nights in Oct 2021

8/10 Good

Josef Ventura

Travelled with partner
Liked: Property conditions & facilities
Todo regular por encima de la media
Stayed 1 night in Oct 2021

8/10 Good

maria almudena

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2019

10/10 Excellent

Alain

Stayed 3 nights in Oct 2019

8/10 Good

Maria

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel -- personal amable
Bien. El hotel es pequeño. Está a 5 minutos del malecón y 25 minutos aproximadamente de la zona colonial. El desayuno y la habítacion es de acuerdo al precio.
Stayed 2 nights in Oct 2019

10/10 Excellent

Rossy, Costa Rica

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Un lugar como en casa demasiado cálido pero sobresale el calor del trato del personal un saludo desde Costa Rica.
Stayed 4 nights in Oct 2019

6/10 Okay

Ce

Disliked: Cleanliness, property conditions & facilities
regular pues es in.poco viejo todo. le falta mante
Stayed 1 night in Oct 2019