Outdoor pool, pool loungers
Check availability

Reviews of Boca Beach Residence

3.5 out of 5
Boca Beach Residence
Avenida Abraham Núñez esq. Pedro Mella, Boca Chica, Santo Domingo

Reviews

7.6

Good

Rating 10 - Excellent. 169 out of 436 reviews" "
Rating 8 - Good. 122 out of 436 reviews" "
Rating 6 - Okay. 54 out of 436 reviews" "
Rating 4 - Poor. 42 out of 436 reviews" "
Rating 2 - Terrible. 49 out of 436 reviews" "

8.4/10

Cleanliness

7.8/10

Staff & service

7.6/10

Amenities

8.0/10

Property conditions & facilities

6.8/10

Eco-friendliness

Reviews

10/10 Excellent

Angel, Arecibo

Stayed 3 nights in Sep 2023

4/10 Poor

Xavier

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Bathroom not clean bad odor in hallway and room humidity service not that good even though the place is nice maintenance not good at all its my first bad experience hope they can do better its a shame such a nice place.
Stayed 1 night in Sep 2023
Response from Alex on 5 Sept 2023
Saludos, gracias por sus comentarios, tomaremos esos puntos en cuenta para nuestra mejoria, y esperamos que nos visite en otra ocacion, gracias por venir con nosotros, que tenga feliz resto del dia

2/10 Terrible

Pierre, Brockton

Liked: Staff & service
Disliked: Amenities, property conditions & facilities
The front desk agent was very nice and pleasant. However I was told that the the Credit card machine wasn’t working. And when I went to check out there was no front desk agent available. When I booked the room on Expedia I booked it as an all exclusive hotel but this place is no an all inclusive. This place is way too expensive and not worth half of the price they charge. The main bed was very cheep and uncomfortable.
Stayed 1 night in Aug 2023
Response from Alex on 4 Sept 2023
Salidos, tomaremos sus comentarios en cuenta para mejorar en esos puntos, espero que pueda volver en otra ocacion

6/10 Okay

Stephalie, Charlotte

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I love that it is located on the beach. I wish they advised what time they close the beach entrence. Towels was an issue throughout the experience. Also, the food was not the best. I was surprised their food was so flavorless being it’s located in a country that takes pride in flavorful food. This is not a beach to go relax at. This is legit a party beach. It was a blast though!! I also didn’t appreciate that on their beach property so many people can pitch us sales. The outdoor service is also not the best . I once was out there for hours with no one offering me not even water. When I decided to accept food sold to me outside they approached me about it. Overall, it’s a cute location and a decent bang for your buck.
Stayed 5 nights in Aug 2023
Response from Alex on 29 Aug 2023
thanks for your coment is important for us

10/10 Excellent

gavasca

Stayed 4 nights in Aug 2023

4/10 Poor

catherine

Liked: Cleanliness
Disliked: Staff & service, amenities, property conditions & facilities
Boca Chica is an horrible and dangerous place , before all fir the women ...There is nothing to do , impossible to go out from the other , it s to dangerous ...all is dilapidated , no road for walking etc ...In the hotel there is no service , no phone in the room , small air conditionned , lights does not work , no towels in the bathroom and no beach towels at the pool ....it s not really an hotel ...they are nice but all is difficult ....same thing to get a taxi
Stayed 3 nights in Aug 2023
Response from Alex on 24 Aug 2023
Saludos, gracias por sus comentarios lo tomaremos en cuenta para mejorar en esos puntos que no le gustaron.

4/10 Poor

William

Stayed 4 nights in Aug 2023

8/10 Good

Chris

Liked: Cleanliness, property conditions & facilities
Excellent view….very festive atmosphere….inside of property and resort is family friendly…lots to do on the beach…bars and restaurants in the area
Stayed 2 nights in Aug 2023
Response from Alex on 24 Aug 2023
Gracias por sus comentarios, nos agrega saber que le gusto su estadia con nosotros, esperamos que vuelvan pronto!

10/10 Excellent

WILLIAM, GARDEN CITY

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I really liked this hotel it had a nice private beach, big pool and great staff. Very comfortable and big burly, super friendly security guys keeping an eye on things. I
Stayed 2 nights in Aug 2023
Response from Alex on 24 Aug 2023
Saludos, Gracias por sus comentarios, esperamos que vuelvan pronto, fue un placer tenerlo por aqui

10/10 Excellent

Hanna

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The location is very convenient. It's great for those travelers who want to get away from the city life. All around lighting ciuld be improved.
Stayed 3 nights in Aug 2023
Response from diego on 20 Aug 2023
thanks for your coment is important for us

4/10 Poor

Quinn

Disliked: Cleanliness, property conditions & facilities, room comfort
Stayed 5 nights in Aug 2023
Response from diego on 20 Aug 2023
thanks for your coment is important for us

6/10 Okay

Diomaris

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities
Disappointment
We stayed here in the past and unfortunately this is no longer a full service hotel. We were very disappointed. The location is great but for the price paid this property was not maintained well, room ready but not clean, no dishes, etc.
Stayed 3 nights in Aug 2023
Response from diego on 20 Aug 2023
thanks for your coment is important for us

6/10 Okay

Mariel

Travelled with partner
Liked: Cleanliness
Disliked: Amenities
The stay was great. But there was so much that could have been better. Starting with the amenities. First off, there was no towels in the hotel room at all and each day we had to ask the front desk for some because house keeping wasn’t stocking them at all… then to top it off. Toilet paper which of course is always needed. Most of the staff was great to ensure we got what we needed after asking for it. However, SOME of the staff for the restaurant ( waitresses) were not great as well. One of the nights I went down to eat all I wanted was an appetizer and waited and hour .. after approaching the front desk for the waitress to tell me she believes the kitchen gave my appetizer to someone else.. not only did she not wait for me to go complain but she didn’t offer me a solution. She then came with the wrong appetizer which just at this point made me furious so I decided I didn’t want it after all… that specific waitress gave me issues multiple times. The other waitresses were great. This place would have been 5 stars, but unfortunately it does need some improvement. Overall it was a good stay, but I don’t think I would be staying here again.
Stayed 6 nights in Jul 2023
Response from Alex on 1 Aug 2023
Buenos dias, tomaremos su comentario en cuenta para mejorar en los puntos a los que se refirio y mas, muchas gracias por sus comentarios, esperamos que en otra ocacion no de la oportunidad y vea que mejoraremos. gracias.

8/10 Good

Joaquin, San Juan

Travelled with family
Liked: Staff & service, amenities
El baño no salía agua caliente y la cama muy incómoda
Stayed 1 night in May 2023
Response from Alex on 1 Aug 2023
Buenos dias, disculpe los inconvenientes, gracias por su comentario, tomaremos en cuenta para mejorar!

2/10 Terrible

agustin

Stayed 1 night in Jul 2023
Response from Alex on 24 Aug 2023
Hola?

10/10 Excellent

Pablo

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
The staff was very accommodating from Diego at the front desk, waiters, security John extremely polite, on lunch I asked for an avocado they didn’t have it and the waiter went outside the hotel, bought one for me with his own money and served beautifully
Stayed 4 nights in Jul 2023
Response from diego on 25 Jul 2023
we are here for your service and thanks for your coment is important for us

4/10 Poor

Barbara

Travelled with group
Liked: Staff & service
Disliked: Cleanliness
Al llegar el chico tomó demasiado tiempo en entregarnos la llave estuvimos como una hora esperando y era de madrugada y estábamos muy cansados, luego nos pareció bastante sucio el ascensor y la habitación, la habitación tenía aire pero pareciera que no y también se ve mucho más bonito en fotos que en persona
Stayed 1 night in Jul 2023
Response from diego on 22 Jul 2023
gracias por su comentario y por sus observaciones es importante para nosotros

10/10 Excellent

papa

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Papa
Safe environment with exceptional service
Stayed 1 night in Jul 2023
Response from Alex on 18 Jul 2023
Que bueno que le haya gustado, esperamos que vuelva

6/10 Okay

Danny, Charlotte

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Handicap access the railing didn't go all the way to top .should install a Handicap ramp in front and back to the pool and hand railings for access to beach are
Stayed 4 nights in Jun 2023
Response from diego on 8 Jul 2023
thanks for your coment is importan for us

8/10 Good

Jonathan

Travelled with family
Liked: Cleanliness, staff & service
Staff and food was great
Stayed 2 nights in Jun 2023
Response from Alex on 26 Jun 2023
Muchas gracias, esperamos que vuelva pronto!

6/10 Okay

Julissa

Travelled with family
Liked: Staff & service, property conditions & facilities
You get what you pay for, so that's that. Below are my pros and cons: Pros: 1- Rooms facing the beachfront are much nicer. 2- Staff are friendly and accommodating. 3- You get breakfast included. 4- The breeze from the beach is nice. Cons: 1- The area surrounding the hotel is sketchy. 2- Prostitution is prevalent and it seems like hotel workers accommodate these operations with clients. Not my kind of vibe. 3- You cannot sit on the beach without being constantly harassed by hustlers pushing their products on you. 4- The beach was dirty. 5- No hot shower. 6- Everything seems like a hustle, even in the restaurant inside the hotel, so you have to make sure to ask as many questions as possible to know what you are paying for. 7- Also, depending on the room, you may get an ant infested room. I changed my room three times before getting a decent room. When I talked with the staff about the rooms, they seemed to be nonchalant about it, but at the same time, they were helpful. With all that, I made the best of the situation and tried to enjoy my time. If you are truly looking for a nice beach, all-inclusive, perhaps try Punta Cana. If you don't mind chatting with the locals, purchasing items on the beach, and paying a lower fee for a hotel, then book this hotel. It is close to the Santo Domingo airport, which is also a perk. I don't think I'll come back because I would rather pay more to get a more peaceful vacation, but as I said, you get what you pay for.
Stayed 2 nights in Jun 2023
Response from Alex on 26 Jun 2023
Gracias por sus comentarios, tomaremos en cuentas todo para poder seguir mejorando para ustedes, esperamos volver a verlos en otra ocasión y que su visita sea mas satisfactoria

2/10 Terrible

Rafael

I didn’t check in. They don’t give me the room because the credit card machine out of service. I was to take another hotel
Stayed 1 night in Jun 2023
Response from Alex on 26 Jun 2023
Gracias por su comentario, tomaremos en cuenta ese inconveniente que tuvo para una próxima visita !

8/10 Good

Calinda D

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Jun 2023
Response from Alex on 26 Jun 2023
Buenos dias!

10/10 Excellent

DAVID, ORLANDO

Liked: Cleanliness, property conditions & facilities
5 stars
Stayed 1 night in May 2023
Response from Alex on 30 May 2023
Muchas gracias ! Esperamos que vuelva pronto

4/10 Poor

Ronald

Business traveller, Travelled with partner
Disliked: Property conditions & facilities
The rooms had no chairs to sit on the no table/desk to work on. There was only 1 towel in the bathroom the safe didn't work, the closet was a cabinet like ones you buy at home depot with 1 hanger. Teh arrival area is a Neiborhood that is very dirty and croweded.
Stayed 3 nights in May 2023
Response from Alex on 30 May 2023
Disculpe los inconvenientes que tuvo, tomaremos su comentario para mejorar en esos puntos que menciono

8/10 Good

Jacob

Stayed 1 night in May 2023
Response from Alex on 4 Jun 2023
Gracias por visitarnos

6/10 Okay

Saleem

Liked: Cleanliness, room comfort
Stayed 3 nights in May 2023
Response from Alex on 8 May 2023
Saludos !

10/10 Excellent

Marina

Travelled with partner
Liked: Cleanliness
Muy buen servicio me gusto volvería de nuevo
Stayed 5 nights in Apr 2023
Response from Alex on 5 May 2023
Muchas gracias, los esperamos pronto!

2/10 Terrible

meghan

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Apr 2023
Response from Alex on 28 May 2023
Muchas gracias por su visita

2/10 Terrible

Shari Jo

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Apr 2023
Response from Alex on 18 May 2023
Buenas tardes, gracias por sus comentarios. esperamos que vuelva pronto !

10/10 Excellent

Widy

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This place is excellent. Staff is genuinely courteous, Everything is new .room are beautiful. When entering thru the street seems a bit messy (the street) But once you get in front of the property the security, the place it is amazing. Breakfasts included. If anything i would add free non alcoholic beverages all day.
Stayed 2 nights in Apr 2023
Response from Alex on 5 May 2023
Nos alegra saber que la paso bien con nosotros, esperamos que vuelva pronto ! gracias por sus comentarios !

10/10 Excellent

vilma

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
It was beautiful right on the beach so many restaurants and fun things to do beware or people trying to hassle you tho but that’s what made it real and fun .
Stayed 4 nights in Mar 2023
Response from Alex on 30 Mar 2023
Buenas tardes ! Nos complace saber que la paso bien en su estadía aquí, esperamos su pronta visita !!

4/10 Poor

Jacques

Liked: Cleanliness
Stayed 1 night in Mar 2023
Response from Alex on 18 May 2023
Hola, gracias por visitarnos

6/10 Okay

Delbert

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Limited hot water. Towels were not always available. But, great view of the beach.
Stayed 7 nights in Feb 2023
Response from diego on 8 Mar 2023
thanks for your coment is important for us

4/10 Poor

Andre

Travelled with group
Disliked: Cleanliness, staff & service, amenities
tHE SHOWER WAS AWFUL. No soap no towels etc
Stayed 7 nights in Feb 2023
Response from Alex on 3 Mar 2023
We will take your comment to improve, thank you for your opinion

10/10 Excellent

Graciela

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice place, will come back again.
Stayed 2 nights in Feb 2023
Response from Alex on 25 Feb 2023
Gracias, los esperamos pronto !

8/10 Good

Javier, San Juan

Stayed 3 nights in Feb 2023

8/10 Good

Dwayne

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Feb 2023
Response from Alex on 14 Feb 2023
Saludos!

4/10 Poor

Jems

Business traveller
Disliked: Cleanliness
I don’t like this property at all
Stayed 2 nights in Feb 2023
Response from Alex on 9 Feb 2023
Gracias por su mensaje, trataremos de mejorar cada día mas, para si en algún futuro vuelve poder cumplir con sus expectativas

4/10 Poor

Andres

Disliked: Property conditions & facilities
didn't even stay left the same day the room smells and it wasn't clean at all. very disappointed not the same as advertised.
Stayed 3 nights in Jan 2023
Response from Alex on 24 Jan 2023
Sentimos su incomodidad, sus comentarios lo tomaremos para mejorar !

8/10 Good

Aileen

Good
The hotel is lovely! I agree that the area around the hotel is very sketchy. The room was excellent size & the view was amazing. The negative of my room is: no soap in the bathroom, no blow dryer, no desk (which was much needed, since I was working) & the shower head was broken. But, the hotel is the best in the area.
Stayed 1 night in Jan 2023
Response from Diego on 18 Jan 2023
thanks for your coment is important for us

8/10 Good

Tsarina

Travelled with family, Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
The property is nice rooms are spacious. Location is great...Just needs to improve amenities like soap shampoo conditioning more towels in the room. We had to ask for them.
Response from Alex on 17 Jan 2023
Muchas gracias por sus comentarios, nos alegra saber que le haya gustado su estancia aquí con nosotros, sus opinión es mu y importante y vamos a tener pendiente sus puntos mencionados, gracias !

8/10 Good

Reba

Travelled with group
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
The staff was very accommodating. The room we were in —the air conditioning wasn’t working and the tv wasn’t either. Had to be moved to another room but it was only with one bed instead of two. They were updating the property when I was there tho. Promising future visits hopefully as conditions improve.

4/10 Poor

Timothy

Travelled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
Property was on the beach - amenities were quite limited however
Response from diego on 5 Jan 2023
thanks for your coment is important for us

10/10 Excellent

Jose Amado

Stayed 1 night in Dec 2022

10/10 Excellent

Marisel

Travelled with family, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was very friendly. They were always helpful to us. The food was excellent.
Response from Diego on 20 Dec 2022
thanks for your coment is important for us

10/10 Excellent

Elias

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2022
Response from Diego on 15 Dec 2022
gracias por su comentario es importante para nosotros

6/10 Okay

michael

Business traveller
I expected better
Stayed 3 nights in Dec 2022
Response from Diego on 14 Dec 2022
thanks for your coment is important for us for improve every day more

10/10 Excellent

Kim

Travelled with family
Liked: Cleanliness, staff & service
The property was beautiful the staff was awesome. The food was the best part I will be back next year.
Response from Diego on 8 Dec 2022
thanks for your coment is important for us

8/10 Good

John

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 7 nights in Nov 2022