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Outdoor pool, pool umbrellas, pool loungers
Outdoor pool, pool umbrellas, pool loungers
Outdoor pool, pool umbrellas, pool loungers

Guest reviews

3 reviews
Guests rated this property 3.0/5 for cleanliness.

Popular amenities

Outdoor Space
24/7 Front Desk

Cleaning and safety practices

Professionally cleaned
Cleaned with disinfectant
Contactless check-in


Explore the area

Popular LocationOasis Los Gigantes Public Pool6 min walk
Popular LocationLos Gigantes Marina7 min walk
Popular LocationLos Gigantes Beach8 min walk
AirportTenerife (TFS-Tenerife South)39 min drive

Choose dates to view prices

  • Studio

    Room amenities

    • Studio
    • 1 bathroom
    • Partial sea view
    • Sleeps 2
    • 2 Single Beds
    More detailsStudio
  • One Bedroom Apartment

    Room amenities

    • 1 bedroom
    • 1 bathroom
    • Partial sea view
    • Sleeps 4
    • 4 Single Beds
    More detailsOne Bedroom Apartment
  • Apartment, 2 Bedrooms

    Room amenities

    • 2 bedrooms
    • 1 bathroom
    • Partial sea view
    • Sleeps 5
    • 2 Single Beds
    More detailsApartment, 2 Bedrooms

About this area

Santiago del Teide

Located in Santiago del Teide, El Sombrero Apartments Los Gigantes is near the beach. The area's natural beauty can be seen at Los Gigantes Beach and Arena Beach. Kayaking, scuba diving and waterskiing offer great chances to get out on the surrounding water, or you can seek out an adventure with hiking/biking trails nearby.

Visit our Santiago del Teide travel guide
Popular Location

What's nearby

  • Oasis Los Gigantes Public Pool - 6 min walk
  • Los Gigantes Marina - 7 min walk
  • Los Gigantes Beach - 8 min walk
  • El Varadero - 15 min walk
  • Arena Beach - 6 min drive

Getting around

  • Tenerife (TFS-Tenerife South) - 41 min drive


  • Pekin Garden - 1 min walk
  • Krishna's - 2 min walk
  • El Rincón de Juan Carlos - 3 min walk
  • Tas-k - 7 min walk
  • The Friendly Dolphin - 8 min walk

About this property

El Sombrero Apartments Los Gigantes

3-star aparthotel, walk to Los Gigantes Beach
An outdoor pool, a bar/lounge and a poolside bar are available at this aparthotel. Other amenities include a coffee shop/café, an outdoor tennis court and WiFi in public areas. Each apartment boasts a deep soaking tub and offers WiFi and a kitchen. For a bit of entertainment, an LCD TV comes with satellite channels, and guests can also appreciate conveniences, such as a dining area and a fridge.
El Sombrero Apartments Los Gigantes offers 42 forms of accommodation with laptop-compatible safes and coffee/tea makers. Rooms open to furnished balconies. Accommodation at this 3-star aparthotel has kitchens with fridges and separate dining areas. Bathrooms include a combined bath/shower unit with a deep soaking bath.

In-room wireless Internet access is available for a surcharge. 28-inch LCD televisions come with satellite channels. An iron/ironing board and hairdryers can be requested. Housekeeping is provided on a daily basis.

An outdoor pool and a children's pool are on site. Other recreational amenities include an outdoor tennis court.

Guests aged under 12 years old are not allowed in the swimming pool.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Cleaning and safety practices

Enhanced cleanliness measures

Property is professionally cleaned
Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C or hotter
Follows regional sanitisation guidelines of Measures to reduce infection (Spain)

Social distancing

Contactless check-in and check-out
This information is provided by our partners.

Property amenities


  • Near the beach


  • Outdoor pool
  • Sunloungers
  • Umbrellas


  • WiFi available (EUR 15 per week)

Family friendly

  • Children's pool


  • Fridge
  • Coffee/tea maker


  • 1 coffee shop/cafe
  • 1 poolside bar and 1 bar


  • Combined bath/shower
  • Deep-soaking bathtub
  • Hairdryer (on request)

Living spaces

  • Dining room


  • 28-inch LCD TV with satellite service
  • Pool or billiards table
  • TV in a common area

Outdoor areas

  • Furnished balcony
  • Terrace
  • Garden


  • Dry cleaning/laundry service
  • Laundry facilities


  • Service animals only (pets not allowed)


  • No lifts
  • Designated smoking areas

Services and conveniences

  • Tour/ticket assistance
  • Daily housekeeping
  • Multilingual staff
  • Luggage storage
  • Blackout curtains
  • Safe at front desk
  • Iron/ironing board (on request)
  • Laptop-compatible safe
  • 24-hour front desk

Location highlights

  • Near the boardwalk

Things to do

  • Outdoor tennis court
  • Motorised watercraft on site
  • Waterskiing nearby
  • Kayaking nearby
  • Sailing nearby
  • Scuba diving nearby
  • Hiking/biking trails nearby
  • Whale watching nearby

Safety features

  • Fire extinguisher
  • Security system
  • Smoke detector


  • 42 rooms
  • 2 floors
  • 7 buildings
  • Built in 1985



Check-in between 2 PM and 4:00 AM
Express check-in


Check-out before 11:30 AM
Late check-out subject to availability
Express check-out

Special check-in instructions

Front desk staff will greet guests on arrival

Renovations and closures

This property is closed from 23 March 2020 to 1 September 2020 (dates subject to change).

Access methods

Staffed front desk


Pets not allowed (service animals welcome)

Children and extra beds

Children are welcome
Rollaway/extra beds are not available.

Payment types at the property

Important information

Optional extras

The following fees and deposits are charged by the property at the time of service, check-in or check-out.

  • Fee for in-room wireless Internet: EUR 15 per week (rates may vary)
  • Fee for wireless Internet in public areas: EUR 15 per week (rates may vary)
  • Late check-in fee
  • Late check-out fee: EUR 25 (subject to availability)
  • Television fee: EUR 25 per week
  • In-room safe fee: EUR 2.25 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
No on-site parking is available
Safety features at this property include a fire extinguisher, a smoke detector and a security system
This property advises that enhanced cleaning and guest safety measures are currently in place
The property is professionally cleaned; disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F
Contactless check-in and contactless check-out are available
The property affirms that it follows sanitisation practices of Measures to reduce infection (Spain) guidelines

We should mention

Cash transactions at this property cannot exceed EUR 2500, due to national regulations; for further details, please contact the property using the information in the booking confirmation
Only registered guests are allowed in the guestrooms
Guests under 12 years old are not allowed in the swimming pool

Property is also known as

El Sombrero Apartments Los Gigantes Apartment
El Sombrero Apartments Apartment
El Sombrero Apartments Los Gigantes
El Sombrero Apartments
El Sombrero Apartments Los Gigantes Aparthotel
El Sombrero Apartments Los Gigantes Santiago del Teide

Frequently asked questions

Can I cancel my reservation for free at El Sombrero Apartments Los Gigantes and receive a full refund?
Yes, El Sombrero Apartments Los Gigantes offers free cancellation on select room rates, because flexibility matters! Please refer to El Sombrero Apartments Los Gigantes cancellation policy on our site for more details about any exclusions or requirements.
Does this property have a pool?
Yes, this property has an outdoor pool and a children's pool.
Is this property pet-friendly?
No, only service animals are welcome at the property.
How much is parking at this property?
This property doesn't offer parking.
What time is check-in at this property?
Check-in is from 2 PM to 4:00 AM.
What time is check-out at this property?
Checkout is at 11:30 AM. Late checkout is available for EUR 25 (subject to availability).
Where is this property located?
Situated near the beach, this aparthotel is within a 10-minute walk of Oasis Los Gigantes Public Pool and Los Gigantes Beach. Arena Beach is 1.2 mi (2 km) away.

Guest reviews

Overall score and ratings for El Sombrero Apartments Los Gigantes

Guest rating
3 reviews
5 - Excellent
4 - Good
3 - Okay
2 - Mediocre
1 - Poor
Service and Staff
Property condition
3.0 out of 5 Okay
  • Liked: Staff & service, property conditions & facilities
  • Disliked: Room comfort

1.0 out of 5 Terrible
  • Liked: Cleanliness, room comfort
  • Disliked: Staff & service
smiles hide truth

dangerous electrics - we were getting shocks from the cooker and were told this was 'normal' but next day when we were leaving, a new cooker was being installed ! wifi was intermittent and rarely available - no apology or refund. We were lied to about everyone else being quite happy as other guests told us to not pay for it as it didn't work! we were treated disrespectfully when trying to explain the difficulties we were experiencing not a fully equipped kitchen - no microwave, washing-up liquid or coffee maker, minimal crockery and seal on fridge inefficient cockroach in room - insects all over work surfaces we requested the room be left (cleaners used too much spray and threw away some food) but this was ignored we were moved to another apartment after first night - no help offered or explanation no parasol on table outside, shower got cold, cold water in pool when we tried to report problems - no-one there - no 24 hour reception as claimed - notices supposed to say where receptionist can be found are untrue we were lied to about above - claimed they were in attendance and we were at fault for not reporting problems sooner! no apology or any compensation offered for any of these services being dangerous, stressful, inefficient or absent. Rooms were nice and spacious though - I like to finish on a plus!

2.0 out of 5 Poor
Es un complejo bastante antivuo y necesita reforma

La cocina mal equipada, habitación con hormigas hasta dentro de las camas, wifi de pago y que no servía para navegar , televisión de pago también y no se veían sino unos cuantos canales. La piscina muy pequeña para tanto huesped y a las diez de la mañana o antes ya no encontrabas una hamaca libre. Limpieza escasa por falta de personal. No lo recomiendo. El personal amable.

Pros: Nada.

Cons: Todo

Location: Bien ubicado cerca de la playa, restaurantes, cafeterías, paradas de autobús.