Ibis Santa Cruz DE LA Sierra

Property class: 3

Choose dates to view prices

Located close to Plaza 24 de Septiembre and Santa Cruz Zoo, Ibis Santa Cruz DE LA Sierra provides a coffee shop/cafe, laundry facilities and a bar. In addition to a 24-hour business centre and a restaurant, guests can connect to free in-room WiFi, with a speed of 250+ Mbps (good for 3–5 people or up to 10 devices).

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Pet-friendly
  • Parking included
  • Free Wi-Fi
  • Air-conditioning
The current price is £26
13 Nov - 14 Nov

Room options

Available filters for rooms
Showing 3 of 3 rooms

View all photos for Standard Room, 1 Double Bed

A hotel room with a large bed, a desk, a chair, a TV, and a window with curtains.

Standard Room, 1 Double Bed

9.0 out of 10
Wonderful
(12 reviews)
  • Sleeps 2
  • 1 Double Bed
  • Free wired internet

View all photos for Standard Room, 2 Single Beds

A hotel room with two beds, a desk, a chair, a TV, a window with curtains, and artwork on the wall.

Standard Room, 2 Single Beds

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 2
  • 2 Single Beds
  • Free wired internet

Standard Triple Room, 1 Queen Bed

8.0 out of 10
Very good
(2 reviews)
  • 1 bedroom
  • Sleeps 3
  • 1 Queen Bed
  • Free wired internet
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About the area

Located in Equipetrol, a neighbourhood in Santa Cruz, Ibis Santa Cruz DE LA Sierra is near theme parks and near a boardwalk. Ventura Mall and Las Brisas Shopping Center are worth exploring if shopping is on the agenda, while those wishing to experience the area's popular attractions can visit Santa Cruz Zoo and Guembe Biocenter. Looking to enjoy an event or a match while in town? See what's going on at Ramon Tahuichi Aguilera Stadium. Visit our Santa Cruz travel guide
Map
AVENIDA CRISTOBAL DE MENDOZA, Santa Cruz, 0

What's nearby

  • A historic building with arched windows and a clock. People are sitting and standing on the steps in front of the building.
    Plaza 24 de Septiembre
    7 min drive - 0.9 miles
  • A historic tower with a clock, surrounded by lush greenery and palm trees.
    San Lorenzo Cathedral
    11 min drive - 1.3 miles
  • Arenal Park
    15 min walk - 0.8 miles
  • Santa Cruz Zoo
    19 min walk - 1.0 mile
  • Ventura Mall
    9 min drive - 1.8 miles

Getting around

  • Santa Cruz de la Sierra Station
    14 min drive
  • Santa Cruz (VVI-Viru Viru Intl.)
    28 min drive

Restaurants

  • Creolé
    10 min walk
  • Cornelia
    8 min walk
  • La Casa Del Gordo
    6 min walk
  • Manjar de Oro
    5 min walk
  • Starbucks
    4 min walk

About this property

Ibis Santa Cruz DE LA Sierra

  • Hotel remodelled in 2022 and located near Plaza 24 de Septiembre
  • Located close to Santa Cruz Zoo and San Lorenzo Cathedral, Ibis Santa Cruz DE LA Sierra provides a coffee shop/cafe, laundry facilities and a bar. Free in-room WiFi, with a speed of 250+ Mbps (good for 3–5 people or up to 10 devices), is available to all guests, along with a 24-hour business centre and a restaurant.
  • You'll also enjoy the following perks during your stay:
    • Free self-parking
    • Buffet breakfast (surcharge), a round-trip airport shuttle (surcharge) and a 24-hour front desk
    • Tour/ticket information, a banquet hall and smoke-free property
    • Guest reviews give top marks for the helpful staff
  • Room features
  • All 120 rooms have comforts such as laptop-friendly workspaces and air conditioning, in addition to thoughtful touches such as free WiFi and computer monitors.
  • More amenities include:
    • Bathrooms with rainfall showers and hairdryers
    • 42-inch Smart TVs with cable channels
    • Wardrobes/cupboards, recycling and heating

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Frequently asked questions

Is Ibis Santa Cruz DE LA Sierra pet-friendly?

Yes, this property allows cats and dogs (limit 1 total) with a maximum weight of up to 60 kg per pet. There's a deposit of BOB 209 per stay and a fee of BOB 209 per pet, per stay. Service animals are exempt from fees. Some restrictions may apply, so please contact the property for more details.

How much does it cost to stay at Ibis Santa Cruz DE LA Sierra?

As of 28 Oct 2026, prices found for a 1-night stay for 2 adults at Ibis Santa Cruz DE LA Sierra on 13 Nov 2026 start from £26, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

How much is parking at Ibis Santa Cruz DE LA Sierra?

Self-parking is free at this property.

What time is check-in at Ibis Santa Cruz DE LA Sierra?

Check-in start time: 3:00 PM; check-in end time: anytime.

What time is check-out at Ibis Santa Cruz DE LA Sierra?

Checkout is at noon.

Does Ibis Santa Cruz DE LA Sierra provide a shuttle to the airport?

Yes, there's an airport shuttle that runs on request. A fee of BOB 22 per vehicle applies.

Where is Ibis Santa Cruz DE LA Sierra located?

Located in Equipetrol, this hotel is within 1 mi (2 km) of Santa Cruz Zoo and Plaza 24 de Septiembre. San Lorenzo Cathedral and Ventura Mall are also within 2 mi (3 km).

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on selected room rates because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Ibis Santa Cruz DE LA Sierra Reviews

9.4

Exceptional

9.8

Cleanliness

9.0

Amenities

9.6

Staff & service

9.6

Property conditions & facilities
Rating 10 - Excellent. 123 out of 157 reviews
Rating 8 - Good. 21 out of 157 reviews
Rating 6 - Okay. 9 out of 157 reviews
Rating 4 - Poor. 1 out of 157 reviews
Rating 2 - Terrible. 3 out of 157 reviews

Reviews

Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good location and value for money.
Stayed 1 night in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities
Well kept. Clean, great staff!
Stayed 2 nights in Dec 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
Everyone was extremely helpful and attentive. The restaurant was great. Highly recommend.
Stayed 2 nights in Nov 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
Predictable, good vibe. Very good bed.
Stayed 1 night in Oct 2024
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is modern, clean and comfortable. Check in was easy and fast. Don't know how to use the TV, but everything else is fine
Stayed 1 night in Dec 2023
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice clean room
Stayed 1 night in Aug 2023
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved the fact we could check in early for a minimal fee. Staff were nice. The room was good but a bit stuffy and the air conditioning unit had a lot of dirt and dust in it. There was also a weird smell that they sprayed that was a bit nauseating. Otherwise the hotel had a great vibe and was decorated tastefully. The breakfast was okay but there should’ve been other options for eggs such as hard boiled.
Stayed 4 nights in Jan 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good hotel

I had a great stay at this hotel. It has a good location, within reasonable walking distance to the old town or the restaurant area, though Uber is very easy and cheap. The hotel is good, modern and clean . The ambience is very quiet , I would have liked a more interesting and lively vibe. The room was very spacious and comfortable. The only downside was that my room did not have a mini-fridge. The front desk staff was very helpful and kind.
Stayed 3 nights in Mar 2024
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great deal
Stayed 1 night in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I was a solo traveler, the room was clean, I felt safe, there was a restaurant, and I even was able to walk to the zoo one day (30 min walk)! When I had to leave at 3 AM to catch a flight, the hotel helped arrange a taxi.
Stayed 2 nights in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
N. A.
Stayed 1 night in Sep 2026
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities
Nice place
Stayed 7 nights in Jan 2026
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities
Amazing breakfast
Stayed 1 night in Jan 2026
Verified review

8/10 Good

Liked: Staff & service, amenities, property conditions & facilities
.
Stayed 3 nights in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities
Great Spot
Stayed 2 nights in Nov 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities
Good place in decent area and good price for the area
Stayed 3 nights in Dec 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities
Great value
Stayed 2 nights in Dec 2025
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities
Basic hotel with very friendly staff. The staff is superb Very nice neighborhood!!!nice shopping and great restaurants !
Stayed 4 nights in Mar 2023
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities
everything was perfect 👌
Stayed 1 night in Nov 2025
Verified review

10/10 Excellent

Awesome
Stayed 1 night in Feb 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good
Stayed 1 night in Feb 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
.
Stayed 2 nights in Apr 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice building
Stayed 2 nights in Feb 2024
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
.
Stayed 2 nights in Apr 2026
Verified review

8/10 Good

Liked: Cleanliness, amenities, property conditions & facilities
Staff was amazing. Rooms are tiny. Coffee makers are not in rooms. Ac works great. Location isn't the best.
Stayed 9 nights in Nov 2025