Title: Hotel Puerta del Rey Reviews, Deals & Photos 2025 - Expedia.co.uk [See all properties](http://www.expedia.co.uk/Hotel-Search?regionId=&adults=2&children=&sort=RECOMMENDED&useRewards=false&semdtl=&userIntent=&vip=false) # Hotel Puerta del Rey Hotel in Santa Cruz with free breakfast and 24-hour front desk ![Pool](https://images.trvl-media.com/lodging/100000000/99930000/99922000/99921999/9af04409.jpg?impolicy=resizecrop&rw=598&ra=fit) ![Free buffet breakfast on weekdays ](https://images.trvl-media.com/lodging/100000000/99930000/99922000/99921999/bd172486.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Terrace/patio](https://images.trvl-media.com/lodging/100000000/99930000/99922000/99921999/fbc29d7c.jpg?impolicy=resizecrop&rw=297&ra=fit) ![1 bedroom, free WiFi](https://images.trvl-media.com/lodging/100000000/99930000/99922000/99921999/9256d5d4.jpg?impolicy=resizecrop&rw=297&ra=fit) ![1 bedroom, free WiFi](https://images.trvl-media.com/lodging/100000000/99930000/99922000/99921999/769aaec2.jpg?impolicy=resizecrop&rw=297&ra=fit) - Overview - Rooms - Location - Policies Hotel Puerta del Rey in the business district offers a breakfast buffet, dry cleaning, free WiFi, luggage storage, meeting spaces, and attentive concierge. Guests appreciate the warm welcome, consistently earning high marks from previous visitors. 5.4 ## Popular amenities - Breakfast included - Laundry - Housekeeping - 24/7 front desk - Parking included - Free WiFi ## Room options ### Check availability for these dates # Tonight [Sept 20 - Sept 21](https://www.expedia.co.uk/Hotel-Search?startDate=2025-09-20&endDate=2025-09-21&selected=99921999&PinnedHotelID=99921999&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-09-20&endDate=2025-09-21&selected=99921999&PinnedHotelID=99921999&HadPinnedHotel=true®ionId=-1&adults=2) # Tomorrow [Sept 21 - Sept 22](https://www.expedia.co.uk/Hotel-Search?startDate=2025-09-21&endDate=2025-09-22&selected=99921999&PinnedHotelID=99921999&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-09-21&endDate=2025-09-22&selected=99921999&PinnedHotelID=99921999&HadPinnedHotel=true®ionId=-1&adults=2) # This weekend [Sept 26 - Sept 28](https://www.expedia.co.uk/Hotel-Search?startDate=2025-09-26&endDate=2025-09-28&selected=99921999&PinnedHotelID=99921999&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-09-26&endDate=2025-09-28&selected=99921999&PinnedHotelID=99921999&HadPinnedHotel=true®ionId=-1&adults=2) # Next weekend [Oct 3 - Oct 5](https://www.expedia.co.uk/Hotel-Search?startDate=2025-10-03&endDate=2025-10-05&selected=99921999&PinnedHotelID=99921999&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-10-03&endDate=2025-10-05&selected=99921999&PinnedHotelID=99921999&HadPinnedHotel=true®ionId=-1&adults=2) All rooms 1 bed 2 beds Showing 4 of 4 rooms ![Comfort Suite | 1 bedroom, free WiFi](https://images.trvl-media.com/lodging/100000000/99930000/99922000/99921999/ecb091aa.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Comfort Suite ### Highlights Separate bedroom Private bathroom 2 living rooms Daily housekeeping - 1 bedroom - City view - Sleeps 2 - 1 King Bed ![Family Room | 1 bedroom, free WiFi](https://images.trvl-media.com/lodging/100000000/99930000/99922000/99921999/bab83adc.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Family Room ### Highlights Separate bedroom Private bathroom Living room Daily housekeeping - 1 bedroom - City view - Sleeps 3 - 1 Queen Bed and 1 Single Bed ![Standard Twin Room, 2 Single Beds, City View | 1 bedroom, free WiFi](https://images.trvl-media.com/lodging/100000000/99930000/99922000/99921999/12411951.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Standard Twin Room, 2 Single Beds, City View ### Highlights Separate bedroom Private bathroom Daily housekeeping - City view - Sleeps 2 - 2 Single Beds ![Standard Room, 1 Queen Bed, City View | 1 bedroom, free WiFi](https://images.trvl-media.com/lodging/100000000/99930000/99922000/99921999/4a9c6a76.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Standard Room, 1 Queen Bed, City View ### Highlights Separate bedroom Private bathroom Living room Daily housekeeping - 1 bedroom - City view - Sleeps 2 - 1 Queen Bed ![Mod logo](https://a.travel-assets.com/pricing-claim/sparkle_dark.svg) Sign in to view eligible discounts and perks. 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[Sign in](https://www.expedia.co.uk/login?ckoflag=0&uurl=e3id%3Dredr%26rurl%3D%2FSanta-Cruz-Hotels-Hotel-Puerta-Del-Rey.h99921999.Hotel-Information)[Sign up, it's free](https://www.expedia.co.uk/signup?enable_registration=true&uurl=e3id%3Dredr%26rurl%3D%2FSanta-Cruz-Hotels-Hotel-Puerta-Del-Rey.h99921999.Hotel-Information) ## About the area ![Map](https://maps.googleapis.com/maps/api/staticmap?&size=660x330&map_id=3b266eb50d2997c6&zoom=13&markers=icon:https%3A%2F%2Fa.travel-assets.com%2Ftravel-assets-manager%2Feg-maps%2Fproperty.png%7C-17.77390%2C-63.19060&channel=expedia-HotelInformation&maptype=roadmap&scale=1&key=AIzaSyCYjQus5kCufOpSj932jFoR_AJiL9yiwOw&signature=rvnAoVsGdAQ5PiyL82h49JZ22qM=) Avenida Busch & calle el Salvador, Santa Cruz, Santa Cruz Department #### What's nearby - La Recova Artisan Walk - 15 min walk - 0.8 miles - Plaza 24 de Septiembre - 17 min walk - 0.9 miles - San Lorenzo Cathedral - 18 min walk - 1.0 mile - Santa Cruz Zoo - 2 min drive - 1.1 miles - Ventura Mall - 3 min drive - 1.8 miles #### Getting around - Santa Cruz de la Sierra Station - 14 min drive - Santa Cruz (VVI-Viru Viru Intl.) - 27 min drive #### Restaurants - ‪Cornerstone - ‬7 min walk - ‪Pollo Diez - ‬5 min walk - ‪Restaurant Bar “El Prado” - ‬8 min walk - ‪Starbucks - ‬6 min walk - ‪Monky's Churros - ‬6 min walk ## About this property ### Hotel Puerta del Rey Hotel in the business district Consider a stay at Hotel Puerta del Rey and take advantage of a free breakfast buffet, dry cleaning/laundry services and conference space. Stay connected with free in-room WiFi. Additional perks include: - Free self-parking - A round-trip airport shuttle (surcharge), smoke-free property and a 24-hour front desk - Concierge services, luggage storage and coworking spaces Room features All guest rooms at Hotel Puerta del Rey have amenities, such as free WiFi. ## Property amenities ### Internet - Available in all rooms: Free WiFi - In-room WiFi speed: 500+ Mbps (good for 6+ people or 10+ devices) - Available in some public areas: Free WiFi ### Parking and transport - 24-hour return airport shuttle on request for a surcharge - Free secured, covered self parking on site ### Food and drink - Free buffet breakfast available on weekdays 6:30 AM to 10:00 AM ### Things to do - 24-hour pool access ### Conveniences - 24-hour front desk - Luggage storage ### Guest services - Concierge services - Dry cleaning/laundry service - Housekeeping (daily) - Tour and ticket assistance ### Business services - 22 square feet of conference space - Coworking space - Meeting rooms ### Accessibility - If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking. - Accessible airport shuttle - No lift ### More - Smoke-free property ## Room amenities ### Bathroom - Private bathroom ## Policies ### Check-in Check-in start time: 1:00 PM; check-in end time: anytime Minimum check-in age - 18 ### Check-out Check-out before 12:30 PM ### Special check-in instructions Front desk staff will greet guests on arrival at the property ### Access methods Staffed front desk ### Pets Pets not allowed ### Children and extra beds Children are welcome ### Payment types at the property ## Important information ### Fees You'll be asked to pay the following charges at the property. Fees may include applicable taxes: - You may be asked to pay the following charges at the property: Bolivia value-added tax (13%). Nonresident travellers who present a valid passport and tourist visa may be exempt from value-added tax (13%). We have included all charges provided to us by the property. ### Optional extras - Airport shuttle fee: USD 25 per room (one-way) The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change. ### You need to know This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. Extra-person charges may apply and vary depending on property policy Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed This property accepts credit cards, debit cards and cash Safety features at this property include a fire extinguisher and a first aid kit If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with UK consumer law, property booking services are not subject to the right of withdrawal. ### We should mention This property does not have any lifts 24-hour pool access ### Property is also known as Hotel Puerta del Rey Hotel Hotel Puerta del Rey Santa Cruz Hotel Puerta del Rey Hotel Santa Cruz ## Frequently asked questions ### Is Hotel Puerta del Rey pet-friendly? > No, pets are not allowed at this property. ### How much is parking at Hotel Puerta del Rey? > Self-parking is free at this property. ### What time is check-in at Hotel Puerta del Rey? > Check-in start time: 1:00 PM; check-in end time: anytime. ### What time is check-out at Hotel Puerta del Rey? > Checkout is at 12:30 PM. ### Does Hotel Puerta del Rey provide a shuttle to the airport? > Yes, there's an airport shuttle that runs on request. A fee of USD 25 per room applies. ### Where is Hotel Puerta del Rey located? > Situated in the business district, this hotel is within 1 mile (2 km) of Municipal Library, Arenal Park and Patio Design LifeStyle Center. Guarani Nandereko Nomai Art and Culture Center and Ethno-folkloric Museum are also within 1 mile (2 km). ## Have a question? Beta Get instant answers with AI powered search of property information and reviews. Ask a question ## Hotel Puerta del Rey Reviews 5.4 All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.[More information](https://www.expedia.co.uk/lp/b/content-guidelines) 10 - Excellent 2 8 - Good 2 6 - Okay 1 4 - Poor 2 2 - Terrible 4 ### 5.2/10 Cleanliness ### 6.6/10 Staff & service ### 2.0/10 Amenities ### 5.4/10 Property conditions & facilities ### 5.6/10 Eco-friendliness ### 8/10 Good #### Ian 31 Jan 2025 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Second stay Simple, clean budget hotel ##### Ian Stayed 3 nights in Jan 2025 ### 8/10 Good #### Verified traveller 14 Dec 2023 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Good option Good hotel for the city, clean, fruendly staff, confortable ##### Verified traveller Stayed 3 nights in Dec 2023 ### 2/10 Terrible #### ernesto 26 Dec 2024 It was really bad, no hot water, no laundry. I wouldn’t recommend this place ##### ernesto Stayed 3 nights in Dec 2024 ### 2/10 Terrible #### Paul 23 Dec 2023 Disliked: Cleanliness, staff & service, amenities, property conditions & facilities Just did not feel safe ##### Paul Stayed 11 nights in Dec 2023 ### 4/10 Poor #### Aline 4 Jun 2025 Liked: Staff & service Disliked: Cleanliness, property conditions & facilities, room comfort #### Hotel bem abaixo do esperado Hotel bem localizado, porém não é como nas fotos, o hotel precisa de manutenção, parece abandonado, não tinham toalhas suficientes e os lençóis e camas eram de qualidade ruim. O café da manhã muito muito ruim praticamente sem opção, o chuveiro foi a única coisa que era boa do hotel, porém o ralo estava entupido e a água não tinha escoamento! Não recomendo! ##### Aline Stayed 1 night in Jun 2025 ### 10/10 Excellent #### Carmiña Yolanda 30 May 2025 ##### Carmiña Yolanda Stayed 1 night in May 2025 ### 6/10 Okay #### Johara 4 Apr 2024 Liked: Staff & service Disliked: Cleanliness, property conditions & facilities ##### Johara Stayed 3 nights in Mar 2024 ### 2/10 Terrible #### Mary 10 Mar 2024 Disliked: Cleanliness, staff & service, amenities, property conditions & facilities Muy mal servicio sucio inseguro ##### Mary Stayed 2 nights in Mar 2024 ## Expedia's Latest Trends ### Hotels > [Hotels near Hollingworth Lake](https://www.expedia.co.uk/Hollingworth-Lake-Hotels.0-l553248621532493986-0.Travel-Guide-Filter-Hotels) > > [Blue Ball Inn](https://www.expedia.co.uk/Sidmouth-Hotels-Blue-Ball-Inn.h5820791.Hotel-Information) > > [Twin Room Super Deluxe en-suite - Alba Self Catering](https://www.expedia.co.uk/Glasgow-Hotels-Twin-Room-Super-Deluxe-En-Suite-Alba-Self-Catering.h33137281.Hotel-Information) > > [Hotels in Fukuoka](https://www.expedia.co.uk/Fukuoka-Hotels.d1265.Travel-Guide-Hotels) > > [TUI MAGIC LIFE Cala Pada](https://www.expedia.co.uk/Santa-Eulalia-Del-Rio-Hotels-TUI-MAGIC-LIFE-Cala-Pada-All-Inclusive.h32607093.Hotel-Information) > > [Pashas Princess by Werde Hotels Adult Only (+16)](https://www.expedia.co.uk/Kemer-Hotels-Pashas-Princess-Hotel-All-Inclusive-Adult-Only.h10972341.Hotel-Information) > > [Luxury Hotels in Cheltenham](https://www.expedia.co.uk/Cheltenham-Hotels-Luxury-Hotel.0-0-d4597-tLuxuryHotel.Travel-Guide-Filter-Hotels) > > [Center Hotels Laugavegur](https://www.expedia.co.uk/Reykjavik-Hotels-CenterHotel-Laugavegur.h36412694.Hotel-Information) > > [Raffles Seychelles](https://www.expedia.co.uk/Praslin-Island-Hotels-Raffles-Seychelles.h3981113.Hotel-Information) > > [Hotels near Hartlebury Castle](https://www.expedia.co.uk/Hartlebury-Castle-Hotels.0-l553248621561941717-0.Travel-Guide-Filter-Hotels) > > [JA Palm Tree Court, Dubai](https://www.expedia.co.uk/Dubai-Hotels-JA-The-Resort-JA-Palm-Tree-Court.h1109595.Hotel-Information) > > [Hotels in Kardamena](https://www.expedia.co.uk/Kardamena-Hotels.d181068.Travel-Guide-Hotels) > > [Hotels in Waikiki](https://www.expedia.co.uk/Waikiki-Honolulu-Hotels.0-n6048741-0.Travel-Guide-Filter-Hotels) > > [Hotels in Tallinn](https://www.expedia.co.uk/Tallinn-Hotels.d6056755.Travel-Guide-Hotels) > > [MOOONS](https://www.expedia.co.uk/Vienna-Hotels-MOOONS.h41522509.Hotel-Information) > > [Le Louise Hotel Brussels - MGallery](https://www.expedia.co.uk/Brussels-Hotels-Le-Louise-Hotel-Brussels-MGallery.h2069.Hotel-Information) > > [All-Inclusive Hotels in Lagos](https://www.expedia.co.uk/Lagos-Hotels-All-Inclusive-Hotel.0-0-d5292-tAllInclusiveHotel.Travel-Guide-Filter-Hotels) > > [Villas Oura](https://www.expedia.co.uk/Oura-Villas.d6157533-aaVillas.Travel-Guide-Accommodation) ### Flights > [Flights from Cardiff (CWL) to Dubai (DXB)](https://www.expedia.co.uk/lp/flights/cwl/dxb/cardiff-to-dubai) > > [Flights from Elche (ALC) to Liverpool (LPL)](https://www.expedia.co.uk/lp/flights/alc/lpl/alicante-to-liverpool) ### Cars > [Luxury Car Hire in Glasgow](https://www.expedia.co.uk/Luxury-Car-Rentals-In-Glasgow.d1334-tLuxury.Car-Rental-Guide-Class) ### Activities > [Things to do in Runavik](https://www.expedia.co.uk/Things-To-Do-In-Runavik.d3000384248.Travel-Guide-Activities) ### Packages > [Sudbury Hall and the National Trust Museum of Childhood](https://www.expedia.co.uk/Sudbury-Hall-And-The-National-Trust-Museum-Of-Childhood-Ashbourne.d553248621532492684.Attraction) > > [Punta Mujeres Holidays](https://www.expedia.co.uk/Punta-Mujeres.d6355861.Holidays-City-Breaks) > > [Beach Park Water Park](https://www.expedia.co.uk/Beach-Park-Water-Park-Porto-das-Dunas.d6185932.Attraction) > > [Milwaukee Holidays](https://www.expedia.co.uk/Milwaukee.d602647.Holidays-City-Breaks) > > [St. Stephen's Cathedral](https://www.expedia.co.uk/St-Stephens-Cathedral-Innere-Stadt.d503226.Attraction) > > [Albania](https://www.expedia.co.uk/lp/theme-holidays/all-inclusive-holidays/2/Albania) > > [Royal Troon Golf Club](https://www.expedia.co.uk/Royal-Troon-Golf-Club-Scotland.d6172679.Attraction) > > [Brighton Beach](https://www.expedia.co.uk/Brighton-Beach-Seafront.d6081139.Attraction)