Double Room | In-room safe, desk, iron/ironing board, free cots/infant beds

Reviews of Casa Minna

Casa Minna
Via dei Gerani, 15, Sant'Agnello, Napoli

Reviews

8.0

Very good

Rating 10 - Excellent. 4 out of 9 reviews" "
Rating 8 - Good. 2 out of 9 reviews" "
Rating 6 - Okay. 2 out of 9 reviews" "
Rating 4 - Poor. 1 out of 9 reviews" "
Rating 2 - Terrible. 0 out of 9 reviews" "

8.6/10

Cleanliness

8.0/10

Staff & service

10/10

Amenities

8.6/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

10/10 Excellent

Susan

Stayed 3 nights in Oct 2023

4/10 Poor

Kathy

Travelled with family
Disliked: Property conditions & facilities, room comfort
Needs An Upgrade with Many Replacements
The arrival was difficult in scheduling as no one is on-site. There are many keys unmarked so it was a hit and miss all the way with many keys required for various entry points. The room, although is presented in an an antique setting, did not have adequate hardware handles and the closet was nearly impossible to open. The kitchenette had a sink and utensils but no soap and sponge was found. The bathroom is very small and the towels and sheets were both worn and rough. The mattress needs replacing and the pillows were small and worn out. The balcony was charming and a good size with a city view. There is no separate area for breakfast except in the room with supplemental breakfast pastries provided each day but no daily maid service was provided for trash or making the bed.
Stayed 3 nights in May 2023

10/10 Excellent

Elizabeth

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2019
Response from 4home on 17 Oct 2019
Thanks for your review! We really appreciate it!

10/10 Excellent

Paul

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great stay great communication 5⭐️
Stayed 2 nights in May 2019
Response from 4 home on 4 Jun 2019
Thanks for this nice review! Hope to welcome you very soon again!

10/10 Excellent

Carla

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excelente!
La habitación es preciosa y la ubicación ideal. La atención ha sido magnífica, muy atentos y detallistas.
Stayed 4 nights in Sep 2023

6/10 Okay

Sari

Travelled with family
Liked: Cleanliness
Disliked: Staff & service
Paikka sijaitsee hyvällä paikalla. Huone oli siisti mutta seinät olivat ihan paperia, kaikki kuuluu sisään. Huoneessa ei ole juuri minkäänlaista säilytystilaa tai kuivaustilaa. Aamiainen piti olla kahvilassa, siellä ei vaan tiedetty asiasta mitään, joten bed and breakfest muuttui pelkäksi bediksi. Saimme myös yhteyshenkilön puhelinnnumeron jos halusimme tai tarvitsimme apua tai tietoa. Numeroon ei vastattu kertaakaan, WhatsApp-viestiä ei edes luettu kahdeksan päivän aikana, jonka siellä vietimme.
Stayed 7 nights in Oct 2022
Response from Francesco on 6 Dec 2022
thank you for your feedback

8/10 Good

Lucia

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Posto molto curato e accoglienza perfetta
Stayed 3 nights in Jun 2022
Response from Francesco on 25 Jun 2022
Grazie mille

8/10 Good

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Tutto ottimo tranne il parcheggio
Stayed 2 nights in Jul 2021

6/10 Okay

Verified traveller

Travelled with group
Disliked: Cleanliness
Materasso vecchio, per quanto riguarda la pulizia quotidiana, oltre a rifare il letto, la stanza non è stata pulita
Stayed 3 nights in Apr 2019