San Jose Hotel Guide - Hotels with Pool Hotels in San Jose, Costa Rica

The moment we entered the parking lot, we felt that the hotel maintains quality. Checkin was smooth, quick and friendly. Staff was very helpful. Got upgraded to a better room for free without asking. Received help with taking luggage to the room. The room and bathroom were pristine clean. Furnishings in the room were top quality. Room had a balcony that opened up to their garden view. it was late in evening and the garden was well lit. It looked beautiful. Dinner was available in their restaurant. Service was very cordial, warm and excellent. Food quality was very good. The next morning my son and I went for a walk into their garden at 6AM. I was surprised how large it was. We spent almost 1 hour exploring variety of plants and walking trails. Breakfast was delicious with variety of fresh fruits, baked goods, eggs/meat (for non-veg folks), breads, cakes, juices, coffee, tea etc We checkout later in the morning. Checkout was very smooth as expected.

Wonderful little family run hotel, friendly, such nice people! Free airport shuttle, wonderful free breakfast, delicious coffee. Very safe and secure for single elderly women traveler. Pool is clean, refreshing..so relaxing. Best part is the beautiful gardens, tropical plants and all the birds singing in the trees..will surely come back here.

Like most hotels, the maid service is good. However, the facilities are generally in need of maintenance. For example, the toilets do not flush properly and the seats are loose.

On our arrival we got upgraded to the best appartment in the tower A. We were notified from the beginning that this is not a hotel, so the provision of towels, cleaning of the appartment, is upon request, so no surprise there. If you're a light sleeper, don't even think about this one, there is train line and it's loud. Breakfast is ok. 20 mn to the upscale area of Escazu and 12mn to downtown. Traffic gets crazy during rush hour. The best part is that you can treat it like your own appartment and have a party if you'd like. Security is great.

Spectacular views, wonderful staff and very nice accommodations

I have no complaints about this hotel, all the staff were there to make the stay very pleasant. They organised different tours for me and gave good advice on them. All were very polite and was given good hospitality, they were always pleased to help. The food was excellent with a varied menu.

Can't say enough about this hotel. Beautiful scenic views and world class staff. The moment we stepped in there, the staff was so nice and so accommodating. The convenience of the restaurant and bar made it even more special. They scheduled all of our excursions which made it so easy to go and do day trips. Would highly recommend!!

I enjoyed my stay while I was visiting, customer service was on point. The only inconvenient is when you have a request a breakfast order not completed as originally requested.

Stayed one night, room had all the comfort we needed

We stayed at 3 hotels during our recent trip to Costa Rica! This hotel by far was our favorite place!