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Vinico at the front desk is very nice and accommodating, as well as Omar at the restaurant who is very pleasant and welcoming. The entire staff made the hotel experience relaxing.
The rooms were a little outdated but the staff were very friendly and helpful. The front desk called me 5 minutes after I arrived to see if everything was ok with the room. I was only there one night but would stay there again.
great hotel with pool and breakfast included, staff were nice all the time, also have free airport shuttle you have to contact hotel in advance about that.
They made sure that everything was fine. They even helped me to contact my bank in Canada to fix a problem with the pin (personal identification number). I will comeback if I am in the area again.
Villa consists of many different Spanish-styled buildings sprinkled throughout the huge property. As part of the formal grounds, there are nice walking paths lined with plants to access the different buildings. A botanist once owned this large property so there are many different kinds of plants ...
I would rate this hotel close to excellent. I love that they upgraded our room to executive with lots of free stuff. Our floor has it's own gourmet coffee and tea and fresh fruits on the side. At night, we have free snack bar with booze and the place is clean. The breakfast buffet is excellent! Fresh ...
For 22 years I have had the good pleasure of staying strong this fine hotel. It is a family owned and run and the entire Family does an outstanding job,.
Gorgeous open air hotel, true to the online pictures. Location is not walking distance to city center but only a 10 minute cab ride. Plus, many day trip tours have this hotel as a pick up point
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