Ratings based on 578 Verified Reviews

They paid and stayed. We double-checked.
4.0 out of 5
86% of guests recommend
4.3 Room cleanliness
4.2 Service & staff
3.9 Room comfort
3.9 Hotel condition
Expedia Verified Reviews
They paid and stayed. We double-checked.
4out of 5
by A verified traveller

Comodidad y cercanía

Posted 27-Aug-2016
Pros: Pisos limpios, bańos higiénicos.
Cons: Poner una cafetera en la habitaciónsería conveniente. Quizás edredones menos pesados.
El hotel ha sido remodelado y las habitaciones son cómodas y limpias. El personal atento y con buena disposición para ayudar si se requiere. La ubicación es muy conveniente.
5out of 5
by A verified traveller from texas

Clean hotel, centrally located

Posted 22-Aug-2016
Although this hotel did not look much like photos we had seen, we had no complaints. It was clean and the staff was friendly and helpful. Certainly not a glamorous place, but provided all that we needed for a good value.
4out of 5
by A verified traveller from 日本


Posted 09-Aug-2016
4out of 5
by A verified traveller

Central downtown location, close to shops

Posted 31-Jul-2016
Pros: Good features, clean, well kept, good location, if you like being within the city centre, you don't have to walk far for food and entertainment.
Cons: I would have liked a bath, but the shower was fine.
Location: Local shops and street markets nearby, and hangout spots where the locales congregate.
One of the nicest hotels, informative and helpful staff, checkin was easy, the room was OK, would have prefered a better view. The location is close to the central shopping district, with private car parking facilities, breakfast was good, if you like the national dish, which is quite nice.
4out of 5
by A verified traveller from J

Nice hotel in the center of San Jose

Posted 30-Jul-2016
Helpful and friendly staff. Walking distance to many attractions. Comfortable and earth friendly amenities
4out of 5
by A verified traveller

Location is key

Posted 09-Jun-2016
Pros: location and the atmosphere of the hotel were great.
Cons: need staff to atomically start asking you what you are doing in town and what would you like to see.
Location: shopping areas, casinos, and open markets.
Traveling visiting city. Middle of a lot of shopping areas. Friendly staff that we go out of there way to help. Hotel very safe.
4out of 5
by A verified traveller

Posted 09-May-2016 on Hotels
near Centro, not quiet but very convenient.
4out of 5
by A verified traveller from Alberta Canada

Great location and staff

Posted 05-May-2016
Have stayed there twice. Good location and safe. Close to shopping pharmacy and restaurant on site
3out of 5
by A verified traveller from Costa Rica, San Jose

Nice hotel close of the main city activities

Posted 04-May-2016
The bed was very noisy just with a little movement it sounds very noisy
5out of 5
by Alicia from South Florida

Great Experience

Posted 27-Apr-2016 on Hotels
Hotel Balmoral was a nice hotel considering the location. The room was clean and the service was nice. I would come back to stay at the Balmoral again. The only thing I would recommend is a bigger and wider variety of food for the breakfast buffet.. Overall it was nice.. Thank you Grant and Alicia