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"The hotel was very clean, staff is very friendly. Food is for the most part very tasty. Except for one restaurant which is the steak house, food was bad. Other than that, it’s a great, family friendly place. Would stay here again."

"The property is immaculate and a perfect cocoon for an awesome vacation. The food is great, particularly the Italian, Mexican, and breakfast buffet with plenty of options suiting all desires. My wife and I want to return immediately and feel at home with Palace Pacifico."

"My stay at the hotel was very good; it's a family-friendly hotel, ideal for relaxing and enjoying the beach and Mexican food."

"Octavio was very helpful and took care of us. The room was not clean. The floors of the bathroom were dirty as were the walls near the toilet. The jacuzzi tub is too high for climbing in and out unless you are over 5' 8" tall. There needs to be steps allowing for safe entry. I banged my leg the first time trying to get into the tub (while using a children's plastic step) and received a huge bruise when I slipped. My husband had to help me in and out of the tub from then on. I am 5'4" btw. This resort catered to families with small children. We tried to play Pickleball and the nets were missing. That was one of the main reasons we picked this resort. There are not enough restaurant choices. The Asian and Italian restaurants were good. No pickleball or tennis activities. Too much catering to "members". Felt like I was at a country club that didn't want me there."

"Excelente hotel para adultos totalmente recomendable rico desayuno buen staff súper agradable muy bien ubicado"

"Had an amazing stay. The Italian restaurant is the best. Jorge. The chef was very attentive to my celiac requirements. Will definitely be back"

"Rooms were a little older but very clean and everything worked and was well stocked. We were in a two bedroom suite with kitchen and where happily surprised the room even had a washer and dryer. Staff were all friendly and very accommodating. Lots of kids and kid activities. "

"Beautiful….."

"Pésimo proceso de check in, me dejaron esperando casi 3 horas en la carretera y en el sol, pidiendo que pagara un fee extra si quería entrar, jamás regresaré pésimo staff"